CHINA B2C LOGISTICS - Damco China B2C Logistics programme is designed to provide our customers with an easy entry into the Chinese B2C e-commerce market. ... Inbou nd E d Co sum erD

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CHINA B2C LOGISTICSYOUR EASY ACCESS TO ONE OF ASIA’S LARGEST ONLINE CONSUMER MARKETS

What are the benefits?

• One-stop-shop for your complete solution, from importing and receiving goods to final delivery to end consumers in China

• Access to more than 1,600 cities• Reach your customers in 1-4 days• Fast set-up of new geographical locations• Flexible implementation and scale-up• Seamless exchange of information and events• Dynamic selection of the best courier service

provider for each geographical location• Reduced handling for import goods by using the

same warehouse for import, storage and pick-and-pack operation

Programme Outline

Damco’s China B2C Logistics programme provides an easy one-stop-shop solution for execution and management of your logistics, from import and receipt of goods to final delivery to your end consumers.

Our experienced people have been operating in China for many years. Through our wide networkof own offices, and by applying our innovative solutions and technology, this programme providesyou with easy access to the Chinese e-commerce market.

Components Features

Receiving and storage

• Goods receipt, quality checking and storage

• Import customs clearance for goods originating from outside China

Sales order management

• Receive and process via EDI the consumer orders placed on your website

Pick-and-pack

• Pick and pack orders for domestic delivery

• Prepare, print and attach labels and documentation

Delivery management

• Booking with courier companies and generating courier waybill

• Coordinate shipment pick-up and delivery to end consumer in 1-4 days

Performance management

• Manage key milestones• Measure service provider performance

Visibility

• Inbound receipts and stock levels• Order progress tracking based on key

milestone information provided via EDI• Electronic connection with local courier

companies• Provide courier tracking number for order

tracking by your customers

About the programme

The China B2C Logistics programme is designed to provide our customers with an easy entry into the Chinese B2C e-commerce market. It offers a complete end-to-end solution that manages the handling of consumer orders, inventory and goods, the flow and exchange of information between your website and the couriers’ networks, and the documentation to go along with it. Our specialists have many years of experience in setting up and running operations in China, and will provide their in-depth expertise to support you in defining and setting up your China B2C programme.

Damco manages the receiving of domestic and imported goods. Customs clearance is arranged for imported goods.Goods are checked and put in storage.Damco will receive consumer orders via EDI from customer website and arrange the packing, labeling and documentation for final delivery of the orders.Damco selects and books with the courier company, prints the courier waybill, and coordinates the pick-up from the warehouse with the courier.

The courier company delivers the ordered items to the end consumer or to a designated pick-up point.Consumers can track their order status via the customer website and final delivery via the courier website.Courier and warehouse performance is measured and milestones are tracked and presented in a dashboard.On request imported goods can be stored in a bonded area and customs clearance arranged when needed.

About DamcoDamco is one of the world’s leading third party logistics providers. Flexible enough to act on specific customer requirements and robust enough to deliver, Damco supports companies worldwide with customised freight forwarding and supply chain solutions that are innovative, sustainable and cost-effective. With 11,000+ employees and more than 300 offices in over 100 countries, Damco combines its global coverage with detailed know-how of local situations and procedures

PICK-UPPOINT

CONSUMER

Inbound End Consumer Delivery

Import cargo Warehousing & Order Management Last Mile Delivery

Domestic Ful�lment

WEBSITE

COURIER

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CASE STUDY

With over 1,500 staff and 26 locations across China, we have unmatched local experience in vendor management and domestic consolidation as well as excellent on-the-ground

knowledge and relationships.

British technology company designing and manufacturing vacuum cleaners, hand dryers, fans, and heaters.

• Easy fulfilment to Chinese on-line consumers• Coverage of more than 1,600 cities in China, with

deliveries in 1-4 days

• Best courier choice depending on destination• One contact for end-to-end solution

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