CHINA B2C E-COMMERCE MARKET 2018 PUBLICATION DATE: MAY 2018 PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-5 TABLE OF CONTENTS I PAGE 6 REPORT-SPECIFIC SAMPLE CHARTS I PAGE 7 METHODOLOGY I PAGE 8 RELATED REPORTS I PAGE 9 CLIENTS I PAGE 10-11 FREQUENTLY ASKED QUESTIONS I PAGE 12 ORDER FORM I PAGE 13 TERMS AND CONDITIONS
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CHINA B2C E-COMMERCE MARKET 2018 PUBLICATION DATE: MAY 2018
PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-5 TABLE OF CONTENTS I PAGE 6 REPORT-SPECIFIC SAMPLE
CHARTS I PAGE 7 METHODOLOGY I PAGE 8 RELATED REPORTS I PAGE 9 CLIENTS I PAGE 10-11 FREQUENTLY ASKED QUESTIONS I
PAGE 12 ORDER FORM I PAGE 13 TERMS AND CONDITIONS
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China B2C E-Commerce Market 2018
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B2C E-Commerce
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QUESTIONS
ANSWERED
IN THIS REPORT
What was China’s share of global online retail sales in 2017?
How much of China’s retail E-Commerce is transacted on mobile devices?
What forecasts are made for China’s online retail sales growth through 2021?
Which payment methods and product categories are preferred by online shoppers in China?
How did the market shares of the top B2C E-Commerce platforms in China evolve through Q1
2018?
SECONDARY MARKET
RESEARCH
Our reports are exclusively based on secondary market research. Our researchers derive
information and data from a variety of reliable published sources and compile the data into
understandable and easy-to-use formats.
ADVANTAGES Maximum Objectivity
Reliable Sources
Up-To-Date Analysis
Boardroom-Ready PowerPoint Presentations
Guidance For Strategic Company Decisions
CHINA B2C E-COMMERCE MARKET 2018
CHINA ACCOUNTS FOR HALF OF GLOBAL ONLINE RETAIL
China is the world’s leader by combined B2C and C2C E-Commerce revenues,
generating almost one-half of global online sales of products and services in 2017. Due to
ongoing strong growth, China will add several more percentage points to its share by
2021, according to a forecast cited in the yStats.com report. While an increasing share of
overall retail is done online, China’s E-Commerce market leaders expand into the offline
space with innovative technologies and seamless logistics, bringing about the
omnichannel commerce. Other emerging market trends include social commerce via
platforms such as WeChat, cross-border shopping, and the rapid growth of online-to-
offline (O2O) services like food delivery.
The yStats.com report also reveals the preferences of the half a billion consumers
shopping online in China. Mobile is the main device used by China’s digital consumers to
make purchases, with M-Commerce accounting for more than three-quarters of overall
online shopping GMV from 2016 on. Apparel is the most popular E-Commerce product
category, with online retailers preferred over brick-and-mortar stores to purchase clothes
and accessories. Furthermore, third-party payment services like as Alipay and WeChat are
the top payment methods used by an overwhelming majority of online shoppers in China.
Tmall.com of the Alibaba Group stands as the largest B2C E-Commerce market
player in China, with a market share of more than 50%, according to sources cited in the
yStats.com publication. Under its “New Retail” strategy, Alibaba launched a number of
brick-and-mortar locations for Tmall, including unmanned stores for apparel and books
which use facial recognition and mobile payment technologies. Alibaba’s rival JD.com also
advances in the omnichannel space with its offline fresh food and home appliances
stores. Both companies are seeing rapid growth in online sales domestically and expand
abroad.
CHINA B2C E-COMMERCE MARKET 2018
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MANAGEMENT SUMMARY
OVERVIEW & INTERNATIONAL COMPARISONS
Overview of B2C E-Commerce Market and International Comparisons, May 2018
Global Retail E-Commerce Shares of Top 5 E-Commerce Markets, in %, incl. China, 2017e & 2021f
China’ Share of Global M-Commerce Sales, in %, 2017 & 2021f
Top 10 Countries Worldwide by Online Shopper Penetration, in % of Internet Users, incl. China, Q2 2017
Top 5 Countries in Asia-Pacific by Retail E-Commerce Sales, in USD billion, incl. China, 2018f
B2C E-Commerce Sales in Selected Countries in Asia, in USD million, 2016 & 2021f, and B2C E-Commerce Share of
Total Retail Sales, in %, incl. China, 2016
TRENDS
M-Commerce Sales, in USD billion, 2017 & 2021f
M-Commerce Sales, in CNY billion, and Share of Retail E-Commerce Sales, in %, 2015 – 2020f
Number of Mobile Internet Users, in millions, and Penetration, in % of Internet Users, 2012 – 2017
Number of Mobile Shoppers, in millions, and Penetration, in % of Mobile Internet Users, 2012 - 2017
Devices Used for Shopping Online, in % of Online Shoppers, 2013 - 2017
Breakdown of the Use of Browsers and Apps in Online Shopping, by Use for Placing Orders and for Browsing, by
Device, in % of Urban Middle-Class Internet Users, January 2017
The Use of PC and Mobile Phone During the Stages of an Online Purchase, in % of Online Shoppers, December 2017
The Use of PC and Mobile Devices When Viewing Shopping Information and Paying, in % of Online Shoppers,
December 2017
Cross-Border Retail E-Commerce Imports, in CNY billion, and Year-on-Year Change, in %, 2015 – 2020f
Cross-Border Retail E-Commerce Imports, in USD billion, and Year-on-Year Change, in %, 2016 – 2021f
Cross-Border Online Shopper Penetration, in % of Online Shoppers, 2013 - 2017
Breakdown of Frequency of Shopping Online , in % of Urban Middle-Class Internet Users, January 2017
O2O Approaches Used in Shopping, in % of Urban Middle-Class Internet Users, January 2017
Share of Purchases Involving At Least One Digital Touch Point, in %, 2016 & 2021f
Breakdown of Social Media Platforms’ Influence on Online Shopping Behavior, by Platform from Which Shoppers
Sourced Information about a Brand or a Products, in % of Online Shoppers, 2017
WeChat Business GMV, in CNY billion, and Year-on-Year Change, in %, 2013 - 2019f
SALES & SHARES
Retail E-Commerce Sales, in USD billion, and CAGR, in %, by Four Comparative Estimates, 2016 – 2021f
Retail E-Commerce Sales, in CNY billion, and CAGR, in %, by Five Comparative Estimates, 2016 – 2020f
E-Commerce Share of Total Retail Sales, in %, by Six Comparative Estimates, 2016 - 2021f
B2C E-Commerce Share of Total Retail E-Commerce (B2C and C2C) Sales, in %, 2013 - 2020f
Retail E-Commerce Sales in Rural Areas, in CNY billion, 2015 – 2017
Share of Top 5 Provinces by Retail E-Commerce Sales, in % of National E-Commerce Sales, 2016 & 2017
Global Retail E-Commerce Sales During the Double Eleven Shopping Festival, in CNY billion, 2016 & 2017
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CHINA B2C E-COMMERCE MARKET 2018
TABLE OF CONTENTS (1 OF 2)
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USERS & SHOPPERS
Number of Internet Users, in millions, and Penetration, in % of Population, 2012 – 2017
Breakdown of Total Population and Internet Users by Urban and Rural, in %, 2017
Number of Online Shoppers, in millions, and Penetration, in % of Internet Users, 2012 - 2017
Number of Online Shoppers, in millions, 2018f & 2022f
PRODUCTS
Top 5 Product Categories to Purchase Online, in % of Online Shoppers, March 2017
B2C E-Commerce Sales of Apparel, in CNY billion, and Year-on-Year Change, in %, Q1 2015 - Q2 2017
B2C E-Commerce Grocery Sales, in USD million, and Share of Total B2C E-Commerce Sales, in %, 2016 -2021f
Preferred Retail Channels for Purchasing Apparel Products and Preferred Online Players, in % of Internet Users, Q2
2017
Top 6 Stores Preferred for Buying Electronics, incl. Online Players, in % of Internet Users, Q2 2017
Online Travel Sales, in CNY billion, Year-on-Year Change, in %, 2015 - 2022f
Local O2O Services Sales, in CNY billion, and Year-on-Year Change, in %, 2015 - 2022f
Online Food Delivery Sales, in CNY billion, and Quarter-on-Quarter, in %, Q1 2015 - Q2 2017
Top 10 O2O Service Mobile Apps, by Monthly Active Users, in millions, December 2016 & December 2017
Top 3 Categories of Products and Services by Retail E-Commerce Sales in Rural Areas, in CNY billion, and Year-on-
Year Change, in %, 2017
PAYMENT
Payment Methods Used in Online Shopping, in % of Online Shoppers, March 2017
Top Payment Methods Used Online, in % of Online Banking Users, 2017
Breakdown of Third-Party Online Payment GMV by Players, in %, by Two Comparative Estimates, Q2 2017
Breakdown of Third-Party Mobile Payment GMV by Players, in %, by Two Comparative Estimates, Q2 2017
Payment Methods Used for In-Store Purchases, in % of Internet Users, June 2017
DELIVERY
Number of Express Delivery Parcels, in billions, and Year-on-Year Change, in %, 2013 - 2017
Reasons to Buy Products Outside Intended Purchases When Shopping Online, in % of Urban Middle-Class Internet
Users, January 2017
Problems Encountered When Shopping Online During a Peak Shopping Period of Sales Event, in % of Online
Shoppers, March 2017
Share of Online Shoppers Who Are Aware and Who Used Click & Collect, in %, March 2017
PLAYERS
Top 5 Market Players by Share of B2C E-Commerce GMV, in %, H1 2017
Breakdown of B2C E-Commerce GMV by Market Players, in %, Q4 2016, Q1 2017, Q4 2017 & Q1 2018
Profile of Tmall.com, May 2018
Profile of JD.com, May 2018
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CHINA B2C E-COMMERCE MARKET 2018
TABLE OF CONTENTS (2 OF 2)
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CHINA B2C E-COMMERCE MARKET 2018
REPORT-SPECIFIC SAMPLE CHARTS
GENERAL METHODOLOGY OF OUR MARKET REPORTS Secondary Market Research
The reports are compiled based on secondary market research.
Secondary research is information gathered from previously published
sources. Our reports are solely based on information and data acquired
from national and international statistical offices, industry and trade
associations, business reports, business and company databases,
journals, company registries, news portals and many other reliable
sources. By using various sources we ensure maximum objectivity for all
obtained data. As a result, companies gain a precise and unbiased
impression of the market situation.
Cross referencing of data is conducted in order to ensure
validity and reliability.
The source of information and its release date are provided on
every chart. It is possible that the information contained in one chart is
derived from several sources. If this is the case, all sources are mentioned
on the chart.
The reports include mainly data from the last 12 months prior
to the date of report publication. Exact publication dates are mentioned in
every chart.
Definitions
The reports take into account a broad definition of B2C E-
Commerce, which might include mobile commerce. As definitions may
vary among sources, exact definition used by the source (if available) is
included at the bottom of the chart.
Chart Types
Our reports include text charts, pie charts, bar charts, rankings,
line graphs and tables. Every chart contains an Action Title, which
summarizes the main idea/finding of the chart and a Subtitle, which
provides necessary information about the country, the topic, units or
measures of currency, and the applicable time period(s) to which the data
refers. With respect to rankings, it is possible that the summation of all
categories amounts to more than 100%. In this case, multiple answers were
possible, which is noted at the bottom of the chart.
Report Structure
Reports are comprised of the following elements, in the following
order: Cover page, preface, legal notice, methodology, definitions, table of
contents, management summary (summarizing main information
contained in each section of report) and report content (divided into
sections and chapters). When available, we also include forecasts in our
report content. These forecasts are not our own; they are published by
reliable sources. Within Global and Regional reports, we include all major
developed and emerging markets, ranked in order of importance by using
evaluative criteria such as sales figures.
Notes and Currency Values
If available, additional information about the data collection, for
example the time of survey and number of people surveyed, is provided in
the form of a note. In some cases, the note (also) contains additional
information needed to fully understand the contents of the respective data.
When providing information about amounts of money, local
currencies are most often used. When referencing currency values in the
Action Title, the EUR values are also provided in brackets. The conversions
are always made using the average currency exchange rate for the
respective time period. Should the currency figure be in the future, the
average exchange rate of the past 12 months is used.
METHODOLOGY OF OUR CHINA B2C E-COMMERCE MARKET 2018
Report Coverage
This report covers the B2C E-Commerce market in China. A
broad definition of retail E-Commerce used by some original sources cited
in this report might include both B2C and C2C E-Commerce.
The report contains relevant information about international
comparisons, market trends, B2C E-Commerce sales and shares, Internet
users and shoppers, products, payment methods, delivery and players.
Report Structure
The report starts with an overview of the B2C E-Commerce
market and international comparisons, where the relevant country is
compared to other countries in the region in terms of criteria relevant to
E-Commerce.
Next, the “Trends” section includes an overview of market
trends, such as M-Commerce.
The section “Sales & Shares” covers the development of retail
B2C E-Commerce sales and E-Commerce’s share of total retail sales.
In the “Users & Shoppers” section, information about Internet
penetration and online shoppers is included.
Afterwards, the section “Products” shows the leading product
categories purchased online.
The next section, “Payment”, covers the payment methods most
used by online shoppers.
Furthermore, the “Delivery” section covers information related to
delivery in B2C E-Commerce.
Finally, the “Players” section includes information about the
leading E-Commerce companies, including a ranking of top online shopping
platforms by website visits.
CHINA B2C E-COMMERCE MARKET 2018
7
South Korea B2C E-Commerce Market 2018
Southeast Asia B2C E-Commerce Market 2018
Vietnam B2C E-Commerce Market 2018
Malaysia B2C E-Commerce Market 2018
Singapore B2C E-Commerce Market 2018
Thailand B2C E-Commerce Market 2018
Indonesia B2C E-Commerce Market 2018
Asia-Pacific Online Payment Methods: Second Half 2017
Asia-Pacific Cross-Border B2C E-Commerce 2017
Asia-Pacific M-Commerce 2017
China B2C E-Commerce Sales Forecasts: 2017 to 2021
Japan B2C E-Commerce Sales Forecasts: 2017 to 2021
Top 5 B2C E-Commerce Country Sales Forecasts: 2017 to 2021
May 2018
May 2018
April 2018
April 2018
April 2018
April 2018
March 2018
February 2018
February 2017
June 2017
November 2017
November 2017
December 2017
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Global E-Commerce Marketplaces 2018
Global Online Payment Methods: Second Half 2017
Global Mobile Payment Methods: Second Half 2017
Innovation Trends in Global Retail and Payments 2017
Global Digital Gaming 2017
Middle East B2C E-Commerce Market 2018
GCC B2C E-Commerce Market 2018
March 2018
February 2018
February 2018
October 2017
August 2017
January 2018
February 2018
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North America B2C E-Commerce Market 2017
Latin America B2C E-Commerce Market 2017
Europe B2C E-Commerce Market 2017
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