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Building family- focused networks The case of
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Chile Solidario: Building Family-focused Networks

Dec 21, 2014

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Chile Solidario: Building Family-focused Networks
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Page 1: Chile Solidario: Building Family-focused Networks

Building family-focused networksBuilding family-

focused networks

The case ofThe case of

Page 2: Chile Solidario: Building Family-focused Networks

OutlineOutline

1. A problem to solve

2. Changes needed

3. Solution chosen

4. Outcomes and impacts

1. A problem to solve

2. Changes needed

3. Solution chosen

4. Outcomes and impacts

Page 3: Chile Solidario: Building Family-focused Networks

The problemWhat was happening with extreme poverty?

The problemWhat was happening with extreme poverty?

Page 4: Chile Solidario: Building Family-focused Networks

Something was not working ...Something was not working ...

Extreme poverty rate had stopped decreasing in 1998

WHY?

Extreme poverty rate had stopped decreasing in 1998

WHY?

Page 5: Chile Solidario: Building Family-focused Networks

Motivation for reform (analysis 2000)

Motivation for reform (analysis 2000)

“Waiting list” model for service delivery.

Targeting problems.

Deficit of information among client families.

Families were excluded from social and community networks + poor self-perception.

Social interventions focused on individuals, not on families.

Very limited links and coordination between social programs.

“Waiting list” model for service delivery.

Targeting problems.

Deficit of information among client families.

Families were excluded from social and community networks + poor self-perception.

Social interventions focused on individuals, not on families.

Very limited links and coordination between social programs.

Page 6: Chile Solidario: Building Family-focused Networks

What did we need to change?What did we need to change?

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Main changes ...Main changes ...

Better use of the existing resources (targeting poorest)

Strengthen local public institutions – municipalities are the leading providers of social services.

Improve the performance of social services.

Social intervention strategies focused on families (rather than administrative strategies to maintain programs over time).

Better use of the existing resources (targeting poorest)

Strengthen local public institutions – municipalities are the leading providers of social services.

Improve the performance of social services.

Social intervention strategies focused on families (rather than administrative strategies to maintain programs over time).

Page 8: Chile Solidario: Building Family-focused Networks

1. Linking families to services1. Linking families to services

What was required?Chile Solidario’s

answer

Connect with families in need.Use available information from the targeting instrument to reach out

potential beneficiaries

Engage beneficiaries in the process - build a framework of shared

responsibility

“Contract” between beneficiaries and CHS: task-centered approach

for better results

A development agent to support families in knowing and using

institutional and social networks

Psychosocial Support Services (“Family Support”) - personalized and delivered by a social worker

Strengthen opportunities in local networks

Local network for social intervention, coordinated by the

Municipality.

Page 9: Chile Solidario: Building Family-focused Networks

2. More efficiency and efficacy 2. More efficiency and efficacy

What was required?Chile Solidario’s

answer

To rearrange available resources focusing on extreme poor families

A system for coordinating social services and benefits - offering a

menu of services tailored to beneficiaries

To define common and measurable goals for both: institutions and

beneficiaries

53 minimum living conditions organized into 7 dimensions:

citizenship (ID, documentation), health, education, family dynamics, housing, employment and income.

To have adequate information to organize service delivery and be

effective

Comprehensive Social Information System to record demand,

formulate requirements for supply and manage the service provision

Page 10: Chile Solidario: Building Family-focused Networks

3. Ensure basic economic resources to families

3. Ensure basic economic resources to families

What was required?Chile Solidario’s

answer

A temporary cash support to finance trabsaction costs of

accesing the network

Flat cash transfer for family - granted for 24 month - delcining shares each 6 months. Aimed to finance transaction costs related

with the inclusion process

Ensure economic resources to support those who couldn’t generate their own income

Guaranteed cash transfers to support extreme vulnerable

families and enable their participation in the networks

Page 11: Chile Solidario: Building Family-focused Networks

Design and implementationHow did Chile Solidario work?

Design and implementationHow did Chile Solidario work?

Page 12: Chile Solidario: Building Family-focused Networks

Chile Solidario isn’t a social program

Chile Solidario isn’t a social program

CHS becomes a coordination mechanism to organize service delivery to support extreme poor familes to overcome their social and economic condition.

CHS is a management model, based on the articulation of institutional and local networks to provide social protection to extreme poor families.

CHS becomes a coordination mechanism to organize service delivery to support extreme poor familes to overcome their social and economic condition.

CHS is a management model, based on the articulation of institutional and local networks to provide social protection to extreme poor families.

Page 13: Chile Solidario: Building Family-focused Networks

Key attributes of CHS’s Management Model

Key attributes of CHS’s Management Model

Page 14: Chile Solidario: Building Family-focused Networks
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Page 16: Chile Solidario: Building Family-focused Networks

Psychosocial SupportPsychosocial Support

Page 17: Chile Solidario: Building Family-focused Networks

Psychosocial support approachPsychosocial support approach

Single entry poitn to CHS

Voluntary decision, formally expressed through a Participation Commitment

Home visits, decreasing frequency, 2 years

Specific methodology for each session

Contract-based family intervention

Two phases: intensive + monitoring & follow up

Task-centered approach: setting a goal + identifying family resources + listing actions needed to reach the goal + identifying support required = ACTION PLAN

Single entry poitn to CHS

Voluntary decision, formally expressed through a Participation Commitment

Home visits, decreasing frequency, 2 years

Specific methodology for each session

Contract-based family intervention

Two phases: intensive + monitoring & follow up

Task-centered approach: setting a goal + identifying family resources + listing actions needed to reach the goal + identifying support required = ACTION PLAN

Page 18: Chile Solidario: Building Family-focused Networks

Psychosocial support: how much is it?

Psychosocial support: how much is it?

Page 19: Chile Solidario: Building Family-focused Networks
Page 20: Chile Solidario: Building Family-focused Networks
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Page 23: Chile Solidario: Building Family-focused Networks

Outcomes and ImpactsOutcomes and Impacts

Page 24: Chile Solidario: Building Family-focused Networks

On the beneficiariesOn the beneficiaries

Human capital accumulation

Employment and incomePsychosocial well-

being

Enrollment in pre-schoolMore likely to be involved in labor

and training programasBetter perceptions of the

future

Adult literacyRural households: significant gains (employment, total income, labor

income, poverty statusIncreased self-efficacy

More awareness of public programs at local level

Urban households: gains in labor income for young families, significant in women labor

participation (second earner)

Increased self-confidence

More likely to proactivily look for help from local institutions

Less depression symptoms

Page 25: Chile Solidario: Building Family-focused Networks

On the social policy and programs implementation

On the social policy and programs implementation

Page 26: Chile Solidario: Building Family-focused Networks

On the social policy and programs implementation

On the social policy and programs implementation

Page 27: Chile Solidario: Building Family-focused Networks

Verónica Silva VillalobosVerónica Silva [email protected]