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Chexx Inc. is a better way to pay market research panelists around the world.
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Chexx inc for market research

Nov 28, 2014

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Page 1: Chexx inc for market research

Chexx Inc. is a better way to pay market research panelists around the world.

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TABLE OF CONTENTS

Welcome to Chexx Inc............................................................................................

Opening and funding your Chexx Inc. account.......................................................

Ordering Chexx Inc. cheques.................................................................................

Cheque delivery / fulfillment.................................................................................

Assumption of payment...........................................................................................

Undeliverable cheques...........................................................................................

Ordering Chexx Inc. e-payments.............................................................................

Do you have questions about Chexx Inc.?................................................................

Do you want to set up a Chexx Inc. account?..........................................................

You already have an account, but want help with your files?...................................

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Page 3: Chexx inc for market research

WELCOME TO CHEXX INC.a better way to pay panelists around the world

Through a single account at Chexx Inc., you can send local currency cheques and electronic funds transfers to panelists in over 70 countries.

Chexx Inc. specialises in sending incentive payments in virtually any currency to panelists around the world. We have the expertise needed to manage a global network of banking facilities, and the volumes required to generate savings on payment issuing and distribution.

With Chexx Inc., there is no need for you to worry about printing, mailing, or dissatisfaction amongst your panelists. We will efficiently deliver local currency payments while you focus on making your business thrive.

Another company’s panelists may be paying bank fees of up to 40 Euro and waiting as long as five weeks for their incentive payment to clear. With the help of Chexx Inc., your panelists are paid promptly, providing the inspiration they need to participate in future surveys.

Send all of your panelist payments by Chexx Inc. cheque or EFT and you can bank on savings as well as a boost in loyalty and goodwill. Chexx Inc. payments are an economical alternative to most other international payment methods today.

How does it work?

Simply upload your files of payment information via Chexx Inc.’s secure internet portal. We will issue your payments and send them to whichever destination you specify on the next business day.

Chexx Inc.’s convenient Cheque Fulfillment Service gives you the opportunity to enclose a personalised letter with your branding and message at no additional cost. Advertise new surveys and deliver your messaging when goodwill is at its peak, the very moment the payment is received.

Chexx Inc. cheques are drawn on a major bank in the beneficiary’s home country, so not only are they easy to issue, but they are easy to clear.

Chexx Inc. EFT payments are sent locally, so they do not incur international wire transfers fees. They cost significantly less than other transfer methods to send, and usually cost less than 1 Euro to receive.

To set up a Chexx Inc. account, contact the Chexx Inc. office most convenient for you. We will give you all the information you need to begin ordering cheques and EFTs right away.

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OPENING AND FUNDING YOUR CHEXX INC. ACCOUNT

Before Chexx Inc. can issue payments on your behalf, you will need to open a Chexx Inc. client account and add enough money to pay the face value of your cheques or electronic funds transfers along with associated fees.

Complete the Account Information Questionnaire and return it to Chexx Inc.

We will give you a firm quotation of our rates and set up your Chexx Inc. account using the information you provide in your questionnaire.

You can fund your account by sending payment by cheque or wire transfer in the currency of your choice. Chexx Inc. will confirm the payment as soon as it appears in our account by recording it on a Transaction Summary Report that is available to you online, or by email, according to your preference.

You will be provided with a Chexx Inc. Security Token, a User ID, and instructions on how to format payment files and access reports. You will then be ready to begin uploading payment files via RAVEN Online, your secure payment processing and reporting interface.

As Chexx Inc. issues payments on your behalf, we will debit the face value and associated fees from funds in your Chexx Inc. account. You may top-up your account as often as you wish. Please be sure to a) use your Chexx Inc. account name as a reference and b) advise Chexx Inc. each time you send a wire transfer so that all funds are lodged promptly to your account.

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ORDERING CHEXX INC. CHEQUES

Chexx Inc. cheques can be ordered online at any time, day or night, by simply uploading a payment file to RAVEN Online, your secure payment and reporting interface. Just select the relevant payment file on your drive and click Open. Complete instructions on how to correctly format files can be found in the Chexx Inc. RAVEN File Format Guide.

Chexx Inc. Cheque Fulfillment 1

CHEQUE DELIVERY / FULFILLMENT

For delivery there are two options:

You can rely on Chexx Inc. to send cheques directly to your beneficiaries by first class mail or Federal Express. To take advantage of this service, you will need to include a correctly formatted mailing address for each beneficiary within your payment file; you will also need to provide us with a letter template designed for a mail merge.

You only need to provide the letter template once. We will keep it on file for use with any cheques you order. You may update the letter template at any time.

The letter template may include your logo, return address, the beneficiary’s name, reference numbers, and any other important details that you choose. Use the generous reference fields supported by Chexx Inc.’s RAVEN processing system to add unique information that will be meaningful to your recipient.

Taking advantage of Chexx Inc.’s cheque fulfillment service is convenient and affordable. It frees up your time so that you can concentrate on your core business, while ensuring that your company is portrayed in a way consistent with your values: fast, efficient, professional, globally aware and service-focused.

Please request a quotation of rates for first class mail and for overnight courier service to your beneficiary destinations.

Standard Delivery 2

We can send all completed cheques to you or the company address you specify for further disbursement to your beneficiaries.

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ASSUMPTION OF PAYMENTEvery cheque that is issued by Chexx Inc. is deemed to be cashed unless it is returned as undeliverable by mail or courier. However, if a beneficiary claims non-receipt, it is possible to query the bank to see whether a specific cheque has been presented and paid. This is a manual process that requires opening a live query with a contact at the bank in question, so it is only done on a case-by-case basis.

UNDELIVERABLE CHEQUES

In the event that a cheque is returned because it is undeliverable, simply present it to Chexx Inc. for redemption. We will credit the face value to your Chexx Inc. account.

ORDERING CHEXX INC. E-PAYMENTS

To order Electronic Funds Transfers, you need to have the correct bank account details for each payee. You can upload a file of electronic payments to Chexx Inc. by logging in to RAVEN Online and selecting the relevant file on your drive. Complete country-specific instructions on how to correctly format EFT payments are provided in the Chexx Inc. RAVEN File Format Guide.

Electronic Funds Transfers can be ordered at any time of day or night. EFT payments are typically credited to the beneficiary’s bank account within 1 to 3 business days, depending on the bank and country.

DO YOU HAVE QUESTIONS ABOUT CHEXX INC?

Do you want to set up a Chexx Inc. account?Whether you are based in Europe, North America, or anywhere else in the world, we want to hear from you. Contact us with your questions, or to set up your Chexx Inc. account.

In North America: Brendan MaharBusiness Development ManagerChexx Americas Inc. Suite 610 – 595 Howe Street Vancouver BC V6C 2T5 CANADA Tel: +1 604 689 0518Fax: +1 604 689 0313 E-mail: [email protected]

In Europe: Brian Weekes Head of Business Development Chexx Europe Inc. Shannon Airport House SFZ, County Clare IRELAND Tel: +353 (0)61 714360 Fax: +353 (0)61 714369 E-mail: [email protected]

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If you are interested in payment processing services, contact our sister company, PacNet Services Ltd.

In Europe:PacNet Services (Europe) Ltd.Shannon Airport HouseSFZ, Co ClareIRELAND

Tel: +353 (0)61 714360Fax: +353 (0)61 714369Email: [email protected]

In North America:PacNet Services Ltd.4th Floor – 595 Howe StreetVancouver, BC V6C 2T5CANADA

Tel: +1 604 689 0399Fax: +1 604 689 0313Email: [email protected]

You already have an account, but want help with your files?If you need clarification of these instructions, or help in building your files, please don’t hesitate to contact your Chexx Inc. customer service representative:

In North America: Chexx Americas Inc. Tel : +1 604 688 0366Fax : +1 604 696 0379E-mail : [email protected] Suite 601 – 595 Howe Street Vancouver BC V6C 2T5 CANADA

In Europe: Chexx Europe Inc.Tel : +353 (0)61 714360 Fax : +353 (0)61 714369 E-mail : [email protected] Shannon Airport House SFZ, Co Clare IRELAND

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Chexx Inc. EuropeShannon Airport HouseSFZ, Co ClareIRELAND

[email protected]: +353 (0)61 714360 Fax: +353 (0)61 714369

Chexx Inc. AmericasSuite 601-595 Howe StreetVancouver, BC V6C 2T5CANADA

[email protected]: +1 604 688 0366Fax: +1 604 696 0379

Australia Austria Belgium Brazil Canada

Czech Republic Denmark Estonia Finland

France Germany Great Britain Greece Hong

Kong Hungary Iceland India Ireland Italy

Japan Luxembourg Malaysia Netherlands

New Zealand Norway Poland Portugal

Singapore Slovenia Slovak Republic South

Africa Sweden Switzerland United States

Australia Austria Belgium Brazil Canada

Czech Republic Denmark Estonia Finland

France Germany Great Britain Greece Hong

Kong Hungary Iceland India Ireland Italy

Japan Luxembourg Malaysia Netherlands

New Zealand Norway Poland Portugal

Singapore Slovenia Slovak Republic South

Africa Sweden Switzerland United States

Australia Austria Belgium Brazil Canada

Czech Republic Denmark Estonia Finland

France Germany Great Britain Greece Hong

Kong Hungary Iceland India Ireland Italy

Japan Luxembourg Malaysia Netherlands

New Zealand Norway Poland Portugal

Singapore Slovenia Slovak Republic South

Africa Sweden Switzerland United States

Australia Austria Belgium Brazil Canada

Czech Republic Denmark Estonia Finland

France Germany Great Britain Greece Hong

Kong Hungary Iceland India Ireland Italy

Japan Luxembourg Malaysia Netherlands

New Zealand Norway Poland Portugal

Singapore Slovenia Slovak Republic South

Africa Sweden Switzerland United States

Australia Austria Belgium Brazil Canada

Czech Republic Denmark Estonia Finland

France Germany Great Britain Greece Hong