July 2008 – December 2009 Edition © 2010 Chevron Corporation
Oct 30, 2014
July 2008 – December 2009 Edition
© 2010 Chevron Corporation
Table of Contents
© 2010 Chevron Corporation | 2 Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
1. Overview 3The Energy Conversation 3Methodology 4Executive Summary 8The Online Energy Conversation Volume 10Timeline of the Energy Conversation 11Volume and Net Sentiment 12Sentiment Trends 13Online Conversation Platforms Volume 14Growth of the Twitter Conversation 15
2. Energy Resources 16Summary 17Topics 18Volume and Net Sentiment 20Volume of Online Conversations 21Net Sentiment and Sentiment Volume 22Sentiment Trends 23Access 24Energy Reserves 26Energy Security 28Influencers 30
3. Energy and Technology 31Summary 32Topics 33Volume and Net Sentiment 36Volume of Online Conversations 37Net Sentiment and Sentiment Volume 38Sentiment Trends 39Energy Efficiency 40Technology and Innovation 42Alternatives and Renewables 44Influencers 46
4. Energy and Environment 47Summary 48Topics 49Volume and Net Sentiment 51Volume of Online Conversations 52Net Sentiment and Sentiment Volume 53Sentiment Trends 54Environment, Resources and Policy 55Climate Change 57Influencers 59
5. Join the Online Conversation 60
The Chevron Pulse Report(TM) is © 2010 Chevron Corporation. All rights reserved. Chevron hereby grants to any person a royalty-free license to copy the Report in whole or in part.Your license is conditioned upon providing attribution to Chevron (e.g. “Source: Chevron Pulse Report, Q1 2010 Edition”).
Energy is one of the most important issues of our time. It is the engine for our economy and the inspiration for innovative new technologies. It shapes the world we live in today and the future that we will share. It is debated in the halls of government, in the comments of blogs and in videos on YouTube.
The online conversation about energy is robust, diverse,
passionate and dynamic, evolving alongside the medium
itself. In the fall of 2008, there were 100 million people on Facebook and only 3 million on Twitter, but there were 5 million posts* about energy. Over the last 18 months, Facebook has eclipsed 450 million users and Twitter has grown to 75 million; there were also 25.7 million posts about energy-related issues.
In the summer of 2008, Chevron partnered with Edelman to gain a better understanding of the online conversation about energy topics. Together, Chevron and Edelman identified
more than 50 key energy issues and conversation topics.
Working with Alterian’s SM2 social media monitoring tool, we began analyzing the focus, volume and sentiment of the online conversation about these issues across blogs, discussion forums and social networks, including sites such as Twitter, Facebook, YouTube, Vimeo and Flickr.
Chevron has been using the information to stay informed about energy topics that are important to people in the online community.
After looking at this data for the past 18 months, Chevron started to realize there was a lot of information that would probably interest other people as well. As a result, together, Edelman and Chevron compiled this information into The
Chevron Pulse Report: The State of Online Conversation
about Energy Issues.
This first report is a way to understand and articulate how the online conversation about energy has evolved from July 2008 to December 2009. Edelman placed a lot of emphasis on charts that translate the conversation into simple visuals, understanding that it is nearly impossible to represent 25.7 million conversations in a handful of words.
Chevron and Edelman are excited to share this report and hope you find the information interesting and helpful.
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 3
* The term “posts” is used generically to represent a piece of online content, such as a blog post, tweet, photo, video or discussion comment.
OverviewThe Energy Conversation
OverviewMethodology: Scope
Scope
Edelman conducted a quantitative and qualitative analysis of the volume and sentiment of the global, English-speaking online conversation about energy issues from July 1, 2008, through December 31, 2009, focusing on eight major issues within three broad categories:
Energy Resources – Access; Energy Reserves; Energy Security
Energy and Technology – Energy Efficiency; Technology and Innovation; Alternatives and Renewables
Energy and Environment – Environment, Resources and Policy; Climate Change
These three categories were chosen because they were the broadest terms that applied to the most relevant conversations about energy.
© 2010 Chevron Corporation | 4Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Within these eight issues, we examined 74 subtopics,
ranging in size from a few hundred posts to more than
a million.
The analysis was conducted on a quarterly basis. There were six quarters during the18-month period, beginning with 3Q08 (July through September 2008) and ending with 4Q09 (October through December 2009). Edelman examined changes in volume and sentiment for each subtopic for each quarter.
OverviewMethodology: Quantitative Analysis
Edelman utilized Google’s Advanced Search
features to catalogue blogs, social networks (e.g.,
Facebook, MySpace) and social media sites (e.g.,
YouTube, Flickr, Revver, Vimeo), as well as
Boardreader for discussion forums. Note: Only public
Facebook pages were indexed, in accordance with the
site’s Terms of Service.
Searches were run in triplicate to ensure data integrity. The volume was also manually cross-referenced with results pulled by Alterian’s SM2* social media monitoring tool to determine whether there were inconsistencies in the relative volume of subtopics in relation to each other. For example, if there were one million posts in Google about a topic, but only 500 posts in SM2, this would signal a likely data query error. In such instances, queries would be reconstructed and redeployed.
Using this methodology, 25.7 million posts about
Energy Resources, Energy and Technology and
Energy and Environment were identified from July
2008 through December 2009.
© 2010 Chevron Corporation | 5Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Quantitative Analysis of the Conversation Volume
The amount of online conversation about energy is vast, and there is no objective way of measuring precisely how many posts there are, over time or for a given period. Google has indexed billions of Web pages, but even they could not tell you how many pages, posts or comments have been missed. Each search engine and social media monitoring tool collects posts a little bit differently.
Edelman captured and analyzed enough of the online conversation in order to make confident and reasonable assertions about the volume and sentiment of the discussion. Edelman worked with developers to construct a series of Julian date searches that pulled information on the number of posts about specific topics over a given period of time. The searches were built on Boolean taxonomies, which were developed and tested for each of the 74 subtopics, in order to reduce or eliminate false positives in the search results.
*SM2 is a social media monitoring and analysis tool that tracks and measures online conversations across blogs, forums and social media platforms based on volume, sentiment and influence.
OverviewMethodology: Qualitative Analysis
Qualitative Analysis of the Conversation Sentiment
While the Julian date searches on Google and Boardreader provide reasonable assurance of the volume of conversations about the issues we examined, neither platform offers the ability to evaluate the sentiment of said conversations. Because we were examining such a sizable conversation, it would be untenable to manually rate the tone and sentiment of each of these posts. The
semantic engine of Alterian’s SM2 social media
monitoring tool was used to evaluate the sentiment
of the online conversation about each issue.
Edelman is confident in the tool’s native capabilities, but wanted to provide additional assurance that the tool was properly rating issue-oriented conversations. These types of conversations can differ in sentiment and tone from consumer- or product-oriented discussions.
In August 2008, Edelman conducted a quantitative survey of the online conversation about energy issues. This established the relative volume of conversation about energy issues over a seven-month period, from January 1 through July 31, 2008. We drew a randomized qualitative sample of posts from the larger quantitative pool in order to gain insight into the tone and trends in the conversation about these topics.
© 2010 Chevron Corporation | 6Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
The items were selected based on topical relevance. They were weighted according to the predominance of subtopics in relation to one another so that the sample reflected the volumes identified in the quantitative analysis. For example, if the subtopic Biofuels made up 20 percent of the quantitative sample for the discussion for the topic Alternatives and Renewables, then 20 percent of the qualitative sample for this topic focused on Biofuels. Additionally, the samples were weighted by date to reflect individual conversation trends where possible.
More than 5,000 posts were pulled to make up the sample used in the 2008 survey. A team of 10 conversation analysts manually reviewed the posts and scored them on a 5-point Likert Scale for overall sentiment as well as sentiment on specific issues, where:
1 = Very unfavorable 2 = Unfavorable 3 = Neutral 4 = Favorable 5 = Very favorable
OverviewMethodology: Qualitative Analysis, continued
For example, a post that was very favorable about Alternatives and Renewables but very unfavorable about Wave Power would be scored “5” for Alternatives, “1” for Wave Power and “4” overall. The overall score was based on the general tone of the article; it was not merely an average of the individual scores. Further, net sentiment was calculated based on a weighted average of positive and negative sentiment.
The analysts also developed a detailed taxonomy of trigger words that signaled why the post was positive or negative in sentiment. This dictionary of more than 1,000 words was combined with SM2’s existing semantic dictionary in order to provide heightened assurance that the semantic engine was properly scoring conversations. Edelman reviewed a sample of the conversations scored by SM2 and is confident in its semantic scoring. This methodology was applied to the evaluation of six previous quarterly reviews of the online conversation about energy issues.
© 2010 Chevron Corporation | 7Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
For the purposes of the Pulse Report, SM2 scored
7.2 million posts across 74 subtopics over six
quarters in an 18-month period. Comparing this analysis with other evaluations of the online conversation about specific issues, Edelman is confident that this examination represents one of the most comprehensive analyses of online conversation available.
OverviewExecutive Summary
There were 25.7 million posts about Energy
Resources, Energy and Technology and Energy
and Environment from July 1, 2008, through December 31, 2009.
Using Alterian’s SM2 social media monitoring tool, Edelman analyzed the sentiment of 7.2 million posts. The average sentiment of this sample was
neutral: 3.04 on a 5-point Likert scale.
The majority of the online conversation evaluated over the 18-month period was generated on blogs, followed by discussion forums, videos sites, social networks and Twitter.
The volume of online conversation grew steadily from 3 million posts in the last quarter of 2008 to more
than 5.3 million posts in the last quarter of 2009. The rapid growth of social media platforms contributed to this increase in discussion.
There were significant changes in the volume and
sentiment of the overall conversation during the
18-month period.
While Energy Resources experienced a major
swell in conversation in the summer of 2008,
Energy and Environment became the most
prominent of the major issues in online
discussion during the last quarter of 2009.
Similarly, there was significant variation in the tone of online conversation about specific issues (e.g., the Copenhagen climate summit).
From July 2008 through December 2009, political
discourse and the economy remained at the heart
of the online discussion pertaining to Energy
Resources, Energy and Technology and Energy
and Environment. This conversation was driven by major news events, landmark legislation (e.g., the Waxman-Markey climate bill) and the insights and priorities of a diverse community of online influencers.
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 8
OverviewExecutive Summary, continued
Energy and Technology made up the largest
segment of the online conversation from July 2008 through September 2009; however, the volume of conversation about Energy and Environment was slightly larger in the last quarter of 2009 as climate and environmental policy dominated the online energy conversation.
Energy and Technology was the most positive of the three major issue areas for the entirety of the 18-month period. Technology was looked upon by many online influencers as the key to obtaining energy independence, harnessing the development of energy resources (e.g., nuclear power or algae-based fuels) and boosting the economy with innovative employment opportunities.
One of the most notable swells in online
conversation volume about Energy Resources
occurred in the third quarter of 2008, when access to domestic energy resources gained significant attention among the online community. This discussion was propelled by pro-drilling campaigns and the impending 2008 presidential election.
Energy and Environment was the most negative of the three major issue areas for 15 of the 18 months. The sole exception was the first quarter of 2009, when online conversations about Energy Resources were slightly more negative than Energy and Environment.
Following the election of President Barack Obama in late 2008, a shift in the online energy conversation
emerged, as discussions about Alternatives and Renewables, Sustainability and Energy Efficiency began to generate additional interest among people talking about energy online.
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 9
OverviewThe Online Energy Conversation Volume
© 2010 Chevron Corporation | 10 Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
There were 25.7 million online posts about Energy Resources, Energy and Technology, and Energy and Environment from July 2008 through December 2009.
Chart 1.1
OverviewTimeline of the Energy Conversation
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 11
Chart 1.2
OverviewVolume and Net Sentiment of Online Conversations About Energy
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Low Volume/Negative Sentiment
Low Volume/Positive Sentiment
High Volume/Negative Sentiment
High Volume/Positive Sentiment
0
1,000,000
2,000,000
3,000,000
4,000,000
5,000,000
6,000,000
7,000,000
1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Environment, Energy and Policy
Climate Change
Alternatives and Renewables
Technology and Innovation
Energy Reserves
Energy Efficiency
Access Energy Security
Chart 1.3
© 2010 Chevron Corporation | 12
Volume of Online
Conversations
Sentiment of Online Conversations
July 1, 2008 – December 31, 2009
Online conversation about Climate Change was the greatest in volume and most negative in sentiment. Energy Efficiency was the most positive of all the key topics.
OverviewSentiment Trends of Online Conversations About Energy
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
8 Issue Areas 3Q08 4Q08 1Q09 2Q09 3Q09 4Q09
Environment , Energy and Policy
3.08 3.09 3.32 3.19 3.30 3.10
Climate Change 2.48 2.39 2.68 2.54 2.46 2.33
Alternatives and Renewables
3.28 2.95 3.31 3.39 3.42 3.32
Energy Efficiency 3.61 3.30 3.53 3.58 3.70 3.60
Technology and Innovation
3.34 3.30 3.59 3.60 3.33 3.46
Access 2.46 2.41 2.66 2.64 2.72 2.66
Energy Reserves 2.52 2.58 2.72 2.80 2.75 2.54
Energy Security 3.08 3.35 2.79 2.88 2.79 2.61
Chart 1.4
© 2010 Chevron Corporation | 13
July 1, 2008 – December 31, 2009
PositiveNegative
Positive (3.10–5.00)Neutral (2.90–3.09)Negative (1.00–2.89)
Sentiment Trends of Online Conversations Legend: >.10 Change:
Sentiment about the eight issue areas was generally mixed over the 18-month period. There was a notable improvement in sentiment during the first quarter of 2009; however, the sentiment fell for most issues in the last quarter of 2009.
OverviewOnline Conversation Platforms Volume About Energy
Chart 1.5
© 2010 Chevron Corporation | 14Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Blogs generated the largest share of online energy conversation over the 18-month period, followed by discussion forums.
*Boardreader; **Facebook, MySpace, Friendster, Digg; ***YouTube, Revver, Vimeo, Qik, Flickr
OverviewGrowth of the Twitter Conversation About Energy
Chart 1.6**
© 2010 Chevron Corporation | 15
The conversation about energy on Twitter spiked in 2009, mirroring the growth of the platform.
*Source: http://themetricsystem.files.wordpress.com/2010/01/cumulativeusers.jpg
**Update 05/06/2010: Data mislabeled, chart has been corrected
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 16
The Online Conversation About:
ENERGY RESOURCES
Energy ResourcesSummary of the Online Conversation
There were 2.6 million online
conversations about Energy
Resources from July 2008 through December 2009.
Discussions of Energy Reserves,
including Energy Supply, made up
about 60 percent of the Energy
Resources conversation.
Of the three key topics about Energy Resources that we examined–Access, Energy Reserves and Energy Security–the discussion of Energy Security
was neutral (2.97), whereas Access
and Energy Reserves were both
negative in sentiment.
The online conversation about Energy Resources was slightly negative
overall, with a Likert rating of 2.73 out of 5.00 during the 18-month period.
There were also approximately 582,000 conversations about Access and 468,000 regarding Energy Security.
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 17
KEY ENERGY RESOURCES TOPICS EXAMINED:
• Access
• Energy Reserves
• Energy Security
Access
Outer Continental Shelf (OCS): Oil or drilling in the OCS, offshore areas that lie between the jurisdiction of individual U.S. states and the federal government, generally three miles to 200 miles off the coast.
Arctic National Wildlife Refuge (ANWR): Oil or drilling in the ANWR, a 19-million-acre area that lies in the northeast corner of Alaska, a portion of which could be designated for oil and natural gas exploration.
U.S. Domestic Access: Access to or exploration of U.S. energy resources.
Oil Shale: An organic-rich sedimentary rock that can be used to produce liquid hydrocarbons or converted into various forms of oil.
Oil Sands: Unconventional oil that comprises a natural mixture of sand, water and a form of petroleum called bitumen.
Natural Gas: Natural gas supply in the United States.
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 18
Energy ResourcesTopics Explored in the Online Conversation
Energy Reserves
Energy Reserves: Reserves of energy resources, including natural gas and oil. A reserve is the amount of commercially recoverable energy still remaining at a location.
Peak Oil: Defined as the point in time when the maximum rate of extraction of the world’s petroleum supply is met and subsequently followed by the terminal decline of production.
Strategic Petroleum Reserve (SPR): America’s storage of oil maintained by the U.S. Department of Energy for future emergency situations involving U.S. energy supply.
Capacity: The level of production for individual refineries as well as total production for all refineries.
Refineries: Oil refineries or the oil refining process.
Energy Supply: The supply of energy resources, such as oil or natural gas.
Energy Security
Energy Security: The issue of U.S. national security involving energy, such as rising costs or limited supplies.
Energy Independence: Energy independence or energy dependence refers to whether a country can rely on its own resources for energy production, or turns to other countries for energy supplies.
“Foreign” Oil: Supplies of oil from non-U.S. sources.
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 19
Energy ResourcesTopics Explored in the Online Conversation, continued
Energy ResourcesVolume and Net Sentiment of Online Conversations
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Low Volume/Negative Sentiment
Low Volume/Positive Sentiment
High Volume/Negative Sentiment
High Volume/Positive Sentiment
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
1,600,000
1,800,000
1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Energy Reserves
AccessEnergy Security
Chart 2.1
© 2010 Chevron Corporation | 20
Volume of Online
Conversations
Sentiment of Online Conversations
July 1, 2008 – December 31, 2009
The online conversation about Energy Resources was negative in sentiment overall. Energy Reserves was the largest driver of online discussion.
Capacity was the largest share of conversation, followed by Energy Reserves and the Outer Continental Shelf (OCS).
11.71%
1.38%
0.78%
3.25%
12.86%
9.67%
25.98%
7.57%
5.56%
4.59%
0% 5% 10% 15% 20% 25% 30%
OCS*
U.S. Domestic Access
Oil Shale
Oil Sands
Energy Reserves
Peak Oil
Capacity
Energy Security
Energy Independence
"Foreign" Oil
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
4Q09 Volume of Conversation(Percentage of 5,869,000Total)
*
Energy ResourcesVolume of Online Conversations
Chart 2.2
© 2010 Chevron Corporation | 21
10 of 15 Energy Resources Subtopics
July 1, 2008 – December 31, 2009
Percentage of Online Conversations About Energy Resources – 2.6 Million Total
*Outer Continental Shelf
OCS**
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Energy Security was the most favorable conversation, with a net sentiment of 3.19.
Posi
tive
Neg
ativ
e
Category
Net
Sentiment
NeutralVolume
U.S. Domestic Access
Oil Shale Oil Sands Energy Reserves
Peak Oil Capacity Energy Security
Energy Independence
“Foreign” Oil
3,855 686 290 1,875 3,961 1,924
11,3047,277
3,702 1,872
– 5,216– 948 – 486
– 3,413
– 8,461
– 4,557
– 9,830– 5,246
– 2,869 – 4,839
-15,000
-10,000
-5,000
0
5,000
10,000
15,000
Energy ResourcesNet Sentiment and Sentiment Volume of Online Conversations
Chart 2.3
© 2010 Chevron Corporation | 22
10 of 15 Energy Resources Subtopics
July 1, 2008 – December 31, 2009
Sen
tim
en
t V
olu
me*
*Number of positive, negative and neutral posts rated by the SM2 social media monitoring tool**Outer Continental Shelf
2.75 2.78 2.47 2.51 2.49 2.38 3.04 3.19 3.15 2.28
75,758 12,328 7,756 21,820 112,039 32,652 207,300 94,565 35,444 28,867
Energy ResourcesSentiment Trends of Online Conversations
© 2010 Chevron Corporation | 23 Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
10 of 15 Energy
Resources Subtopics
3Q08 4Q08 1Q09 2Q09 3Q09 4Q09
Outer Continental Shelf 2.48 2.69 2.70 2.76 3.05 2.96
U.S. Domestic Access 2.54 2.61 2.82 3.00 2.93 2.78
Oil Shale 2.24 1.64 2.26 2.35 2.46 3.34
Oil Sands 2.75 2.21 2.66 2.53 2.36 2.52
Energy Reserves 2.55 2.43 2.69 2.68 2.49 2.44
Peak Oil 2.44 2.72 2.48 2.33 2.39 2.27
Capacity 2.63 2.88 3.32 3.20 3.21 3.01
Energy Security 3.15 3.63 3.16 3.16 3.15 3.07
Energy Independence 2.97 3.08 3.23 3.31 3.18 2.91
“Foreign “Oil 2.36 2.36 2.23 2.40 2.20 2.19
Chart 2.4
July 1, 2008 – December 31, 2009
PositiveNegative
Sentiment Trends of Online Conversations Legend: >.10 Change:
Energy Security and Energy Independence were the only two subtopics where the online conversation was neutral to positive throughout the 18-month period.
Positive (3.10–5.00)Neutral (2.90–3.09)Negative (1.00–2.89)
Energy ResourcesAccess: Volume and Net Sentiment of Online Conversations
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Low Volume/Negative Sentiment
Low Volume/Positive Sentiment
High Volume/Negative Sentiment
High Volume/Positive Sentiment
0
50,000
100,000
150,000
200,000
250,000
300,000
350,000
1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
ANWR*
OCS**
Oil ShaleU.S. Domestic Access
Oil SandsNatural Gas
Chart 2.5
© 2010 Chevron Corporation | 24
Volume of Online
Conversations
Sentiment of Online Conversations
All subtopics about Access were negative in sentiment. Conversation about Outer Continental Shelf (OCS) generated a markedly higher level of online conversation volume than the other subtopics.
*Arctic National Wildlife Refuge**Outer Continental Shelf
July 1, 2008 – December 31, 2009
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
3Q08 4Q08 1Q09 2Q09 3Q09 4Q09
On
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OCS***ANWR**U.S. Domestic AccessOil SandsNatural Gas
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 25
Energy ResourcesAccess: Volume Trend of Online Conversations
Access*
Outer Continental Shelf (OCS) saw the greatest change in online conversation volume over the 18-month period.
Chart 2.6 *Five of six subtopics about Access**Arctic National Wildlife Refuge
***Outer Continental Shelf
Energy ResourcesEnergy Reserves: Volume and Net Sentiment of Online Conversations
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Low Volume/Negative Sentiment
Low Volume/Positive Sentiment
High Volume/Negative Sentiment
High Volume/Positive Sentiment
0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
800,000
1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
SPR*
Capacity
Energy Reserves
Energy Supply
Peak Oil
Refineries
Chart 2.7
© 2010 Chevron Corporation | 26
Volume of Online
Conversations
Sentiment of Online Conversations
July 1, 2008 – December 31, 2009
Capacity was the only positive, high-volume subtopic of conversation about Energy Reserves.
*Strategic Petroleum Reserve
010,00020,00030,00040,00050,00060,00070,00080,00090,000
100,000110,000120,000130,000140,000150,000160,000
3Q08 4Q08 1Q09 2Q09 3Q09 4Q09
On
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on
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Energy ReservesPeak OilCapacityRefineriesEnergy Supply
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Energy Reserves*
Energy ResourcesEnergy Reserves: Volume Trend of Online Conversations
The volume of conversation about Capacity decreased significantly from the start of 2009; however, the volume of conversation about other Energy Reserves subtopics decreased and then rose again.
Chart 2.8
*Five of six subtopics about Energy Reserves
Energy ResourcesEnergy Security: Volume and Net Sentiment of Online Conversations
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Low Volume/Negative Sentiment
Low Volume/Positive Sentiment
High Volume/Negative Sentiment
High Volume/Positive Sentiment
0
50,000
100,000
150,000
200,000
250,000
1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Energy Independence
“Foreign” Oil
Energy Security
Chart 2.9
© 2010 Chevron Corporation | 28
Volume of Online
Conversations
Sentiment of Online Conversations
July 1, 2008 – December 31, 2009
Conversation about “Foreign” Oil was low in volume and negative in sentiment. Energy Security and Energy Independence were both at high levels of volume, with positive sentiment.
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
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3Q08 4Q08 1Q09 2Q09 3Q09 4Q09
On
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Energy SecurityEnergy Independence"Foreign" Oil
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 29
Energy Security
Energy ResourcesEnergy Security: Volume Trend of Online Conversations
Energy Security conversations experienced a considerable drop in volume during the last two quarters of 2008.
Chart 2.10
Energy ResourcesSample of Influencers Active in the Online Conversation
Blog Link Description
BNET/Energy http://industry.bnet.com/energy
BNet.com's Energy blog provides analysis on a wide range of issues involving the energy sector including energy policy, green business, energy research and technologies.
Energy Bulletin http://www.energybulletin.net/The Energy Bulletin provides information about peak oil, energy production and implications of peak oil.
Energy & Capital http://www.energyandcapital.com/
Energy and Capital features insights on energy investment strategies and insights, as well as perspectives on the latest energy issues and energy economy.
Energy Outlook http://energyoutlook.blogspot.com The Energy Outlook shares insights, information and discussion surrounding a spectrum of issues related to the energy industry.
NewsWatch: Energy http://blogs.chron.com/newswatchenergy/
The Houston Chronicle's NewsWatch: Energy Blog is a source for news, analysis and conversation about developments and issues pertaining to the energy industry.
Peak Oil News http://peakoil.comPeak Oil News distributes analysis and information exploring the prospective depletion of the world's oil supply
R-Squared Energy Blog http://i-r-squared.blogspot.comThe R-Squared Energy blog aims to foster objective discussions about energy and sustainability and alternative solutions.
The Energy Blog http://thefraserdomain.typepad.com/energy/
The Energy Blog covers a range of energy issues from fossil fuels to renewable energy. The site is focused on an "Energy Revolution," characterized as the growing need to supplement fossil fuels with alternative energy resources.
The Energy Collective http://www.theenergycollective.com/
The Energy Collective is a collaborative blog where a number of contributing energy experts weigh-in on relevant energy news, resources, technologies, policy and more.
The Oil Drum http://www.theoildrum.com/The Oil Drum is an online destination for conversation about peak oil and relevant topics pertaining to the current and future energy supply.
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 30
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 31
The Online Conversation About:
ENERGY AND TECHNOLOGY
Energy and TechnologySummary of the Online Conversation
There were 12.8 million posts about
Energy and Technology that surfaced online from July 2008 through December 2009. Edelman examined 4 million of these posts to gain insights about the conversation’s sentiment and volume, as well as the key topics driving this discussion online.
Overall, the tone of the online
conversation about Energy and
Technology was quite positive, with a sentiment of 3.45 on a 5-point Likertscale.
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 32
KEY ENERGY AND TECHNOLOGY TOPICS EXAMINED:
• Energy Efficiency
• Technology and Innovation
• Alternatives and Renewables
However, changes in the sentiment occurred over the course of the 18-month period, with the most positive sentiment occurring during spring
2009.
The conversation volume also changed over time, with the highest level of
conversation happening in late
summer 2008 and again at the end of 2009.
Energy Efficiency
Energy Efficiency: Reducing the amount of energy needed to perform a process, from heating a home to powering a factory.
Fuel Efficiency: Efficiency of a particular vehicle measured by its total output (e.g., mileage) in comparison to amount of input (e.g., fuel). Also related to fuel economy indicated by miles per gallon (mpg) or kilometers per liter (km/L).
Energy Conservation: Reduction of energy consumption.
Energy Efficiency Policy: Local, state and national policies designed to reduce the amount of energy used through incentives, tax credits and other policy mechanisms.
Fuel Efficiency Policy: Regulations and legislation at the local, state and national levels, such as emissions performance standards, that are used to set new thresholds in emission control technology.
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 33
Energy and TechnologyTopics Explored in the Online Conversation
Technology and Innovation
Deepwater: Exploring and producing oil and gas off the coastline in water depths of1,000 ft or more.
Energy Technologies: Technological processes or innovations associated with producing energy.
Fuel Cell: An electrochemical cell that combines a fuel source (e.g., hydrogen) with an oxidant (e.g., water) to produce an electrical current, commonly used to power vehicles.
Directional Drilling: Drilling nonvertical wells that can extract oil and natural gas from a single point across a vast territory.
Gas-to-Liquids (GTL): Converting gaseous compounds into hydrocarbon-based liquids such as gasoline.
Intercropping: Energy industry’s adoption of the agricultural practice of growing one crop between the rows of another crop of a separate source; commonly used to harvest biomass.
Steamflooding: Enhanced oil recovery process of injecting steam into heavy-oil reservoirs to heat the crude oil underground, reducing its viscosity and allowing its extraction through wells.
Technology and Innovation, continued
Energy Innovation: Advancements made in the development of energy sources.
Gasification: Producing gas from coal in order to convert it into transportation fuels like gasoline or diesel.
Solar-to-Steam: Generation of steam from captured sunlight to carry out heavy oil extraction.
Liquefied Natural Gas (LNG): Liquid form of natural gas for easier storage and/or transportation of natural gas to markets.
Exploration and Development: Exploratory ventures and developments of energy resources.
Carbon Capture and Storage (CCS): Family of technologies that provide capture and storage of carbon dioxide emissions in deep geological formations.
Carbon Capture: Capturing and compressing of carbon dioxide in the CCS process.
Carbon Sequestration: Geo-engineering technique used for the long-term storage of carbon dioxide.
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 34
Energy and TechnologyTopics Explored in the Online Conversation, continued
Cleantech: Energy products and services that increase efficiency while reducing costs, energy consumption and environmental impact.
Hydraulic fracturing: Recovery of natural gas and oil from rock formations deep below the earth’s surface through the injection of fluid pressure into targeted fractures in the rock. This creates a path between the reservoir to the well, increasing the amount of oil and natural gas that can be recovered.
Seismic Imaging/Visualization: 3-D imaging of subsurface geology that helps petroleum engineers identify possible oil– and gas–bearing formations. The images show a reservoir at different stages of depletion, allowing engineers to improve recovery and produce resources more efficiently.
Enhanced Oil Recovery: Technologies such as thermal recovery or gas injection that can be used to increase the amount of oil that can be extracted from an oil field.
Energy and TechnologyTopics Explored in the Online Conversation, continued
Alternatives and Renewables
Biofuels: Fuels produced from renewable biological resources, including vegetable oil– and animal fat–based diesel fuels.
Ethanol: Flammable, colorless liquid that can be used as a fuel or fuel additive.
Alternatives and Renewables: Nontraditional sources of energy and those that can be produced from naturally replenishing resources, such as solar, wind or wave power.
Geothermal: A source of energy that is generated by extracting heat from the earth.
Solar: Generation of electricity from sunlight.
Wind: Power of wind converted into a usable form of energy that can be harnessed to produce electricity.
Hydrogen: Generating power from hydrogen and fuel cells, which are electrochemical cells that generate electricity through the reactions between hydrogen and water.
Nuclear: Energy produced from controlled nuclear reactions.
Ocean: Energy generation through the movement of ocean surface waves.
Algae: Use of the photosynthetic organism algae to create a biofuel by converting carbon dioxide and sunlight into oxygen and biomass.
Cellulosic Ethanol: Biofuel produced from wood, grasses or nonedible plant parts.
Corn-Based Ethanol: Form of ethanol produced from corn through industrial fermentation and distillation.
Nonfood Biofuels: Ethanol produced from nonfood crops for waste biomass, such as the stalks of wheat and wood.
Biohydrocarbons: Fuel source produced by mixing biomass feedstock of plants with hydrogen and another chemical catalyst.
Clean Energy: Energy sources that do not pollute when used.
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 35
Energy and TechnologyVolume and Net Sentiment of Online Conversations
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Low Volume/Negative Sentiment
Low Volume/Positive Sentiment
High Volume/Negative Sentiment
High Volume/Positive Sentiment
0
1,000,000
2,000,000
3,000,000
4,000,000
5,000,000
6,000,000
1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Energy Efficiency
Alternatives and Renewables
Technology and Innovation
Chart 3.1
© 2010 Chevron Corporation | 36
Volume of Online
Conversations
Sentiment of Online Conversations
July 1, 2008 – December 31, 2009
The Alternatives and Renewables conversation had the highest volume of conversation among the key Energy and Technology topics. Energy Efficiency was the most positive in sentiment.
Energy Technologies was the largest conversation, followed by Solar and Liquefied Natural Gas (LNG).
2.74%
7.81%
6.28%
5.80%
4.42%
5.91%
0.27%
13.11%
7.30%
0.45%
0% 2% 4% 6% 8% 10% 12% 14%
Biofuels
Solar
Wind
Nuclear
Energy Efficiency
Energy Conservation
Deepwater
Energy Technologies
Liquefied Natural Gas
Carbon Capture
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Energy and TechnologyVolume of Online Conversations
Chart 3.2
© 2010 Chevron Corporation | 37
Percentage of Online Conversations About Energy and Technology – 12.8 Million Total
10 of 39 Energy and Technology Subtopics
July 1, 2008 – December 31, 2009
Biofuels
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Energy Efficiency was the most favorable conversation, followed by Solar and Wind. Nuclear was the most negative.
Posi
tive
Neg
ativ
e
Category
Net
Sentiment
NeutralVolume
Solar Wind Nuclear Energy Efficiency
Conservation Deepwater Energy Technologies
Liquefied Natural Gas
Carbon Capture
10,971
35,016 32,832
20,903
40,681
4,904355
21,75410,053 847
– 6,097– 13,607
– 17,529
– 37,806
– 7,831 – 7,408– 104
– 15,505– 7,795
– 511
-50,000-40,000-30,000-20,000-10,000
010,00020,00030,00040,00050,000
Energy and TechnologyNet Sentiment and Sentiment Volume of Online Conversations
Chart 3.3
© 2010 Chevron Corporation | 38
10 of 39 Energy and Technology Subtopics
July 1, 2008 – December 31, 2009
Sen
tim
en
t V
olu
me*
3.39 3.68 3.45 2.59 3.96 2.68 3.79 3.18 3.20 3.38
159,819 314,486 334,650 269,874 269,166 81,722 6,512 336,253 89,458 10,113
*Number of positive, negative and neutral posts rated by the SM2 social media monitoring tool
Energy and TechnologySentiment Trends of Online Conversations
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
10 of 39 Energy and
Technology Subtopics
3Q08 4Q08 1Q09 2Q09 3Q09 4Q09
Biofuels 3.19 3.33 3.54 3.43 3.48 3.35
Solar 3.72 3.76 3.66 3.83 3.87 3.53
Wind 3.34 3.66 3.42 3.78 3.47 3.04
Nuclear 2.42 2.47 2.30 2.82 2.85 2.45
Energy Efficiency 4.08 3.52 4.03 4.01 4.05 4.05
Energy Conservation 2.60 2.49 2.83 2.62 2.72 2.72
Deepwater 3.88 3.60 4.05 3.79 3.92 3.58
Energy Technologies 3.29 2.96 3.33 3.38 3.28 3.08
Liquefied Natural Gas 2.69 3.13 3.08 3.12 2.91 3.38
Carbon Capture 2.91 3.23 2.92 3.34 3.16 3.54
Chart 3.4
© 2010 Chevron Corporation | 39
July 1, 2008 – December 31, 2009
PositiveNegative
Sentiment Trends of Online Conversations Legend: >.10 Change:
The online conversation about Energy Technologies was mostly positive, with the exception of Nuclear and Energy Conservation being negative.
Positive (3.10–5.00)Neutral (2.90–3.09)Negative (1.00–2.89)
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Low Volume/Negative Sentiment
Low Volume/Positive Sentiment
High Volume/Negative Sentiment
High Volume/Positive Sentiment
0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
800,000
900,000
1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Fuel Efficiency Policy
Fuel EfficiencyEnergy Conservation
Energy Efficiency Policy
Energy Efficiency
Chart 3.5
Energy and TechnologyEnergy Efficiency: Volume and Net Sentiment of Online Conversations
© 2010 Chevron Corporation | 40
Volume of Online
Conversations
Sentiment of Online Conversations
July 1, 2008 – December 31, 2009
Online conversations around Fuel Efficiency and Energy Efficiency were high in volume and positive in sentiment.
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
180,000
200,000
3Q08 4Q08 1Q09 2Q09 3Q09 4Q09
On
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Energy EfficiencyFuel EfficiencyEnergy ConservationEnergy Efficiency PolicyFuel Efficiency Policy
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 41
Energy and TechnologyEnergy Efficiency: Volume Trend of Online Conversations
Energy Efficiency
Chart 3.6
Conversations about Energy Efficiency peaked in the fourth quarter of 2009, tripling in volume compared with the third quarter of 2009.
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Low Volume/Negative Sentiment
Low Volume/Positive Sentiment
High Volume/Negative Sentiment
High Volume/Positive Sentiment
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
1,600,000
1,800,000
1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Exploration and Development
Liquefied Natural Gas
Innovation
Chart 3.7
Energy Technologies
AHydraulic Fracturing
Energy and TechnologyTechnology and Innovation: Volume and Net Sentiment of Online Conversations
B
CD
E
H
F GI J KL
M
N
A. Directional DrillingB. Carbon and SequestrationC. Solar-to-SteamD. Carbon CaptureE. IntercroppingF. Hydraulic FracturingG. GasificationH. Fuel CellI. Gas-to-LiquidsJ. DeepwaterK. Seismic Visual/ImagingL. SteamfloodingM. CleantechN. Oil Recovery
© 2010 Chevron Corporation | 42
Volume of Online
Conversations
Sentiment of Online Conversations
July 1, 2008 – December 31, 2009
The majority of Technology and Innovation subtopics had a low volume of conversation with a positive sentiment.
020,00040,00060,00080,000
100,000120,000140,000160,000180,000200,000220,000240,000260,000280,000300,000320,000340,000360,000380,000
3Q08 4Q08 1Q09 2Q09 3Q09 4Q09
On
lin
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on
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rsa
tio
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olu
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Energy TechnologiesInnovationFuel CellLiquefied Natural GasExploration and Development
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 43
Energy and TechnologyTechnology and Innovation: Volume Trend of Online Conversations
Technology and Innovation*
Chart 3.8
Technology and Innovation subtopics had a similar online conversation volume trend throughout the 18-month period, decreasing in volume at the end of 2008 and then increasing in 2009.
*Five of 19 subtopics about Technology and Innovation
Energy and TechnologyAlternatives and Renewables: Volume and Net Sentiment of Online Conversations
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Low Volume/Negative Sentiment
Low Volume/Positive Sentiment
High Volume/Negative Sentiment
High Volume/Positive Sentiment
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Ethanol
Nuclear
Solar
Wind
Alternatives and Renewables
Geothermal
Chart 3.9
Biofuels Clean Energy
Hydrogen
Nonfood BiofuelsCellulosic EthanolAlgae
Corn-Based Ethanol
Biohydrocarbons
Ocean
© 2010 Chevron Corporation | 44
Volume of Online
Conversations
Sentiment of Online Conversations
July 1, 2008 – December 31, 2009
The majority of subtopics had a low volume of conversation with a positive sentiment.
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
180,000
200,000
220,000
3Q08 4Q08 1Q09 2Q09 3Q09 4Q09
On
lin
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EthanolAlternatives and RenewablesSolarWindNuclear
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 45
Energy and TechnologyAlternatives and Renewables: Volume Trend of Online Conversations
Alternatives and Renewables*
Chart 3.10
Ethanol dropped in online conversation volume from the third quarter of 2008 to the first quarter of 2009 and remained fairlyflat for the remainder of the year.
*Five of 15 subtopics about Alternatives and Renewables
Energy and TechnologySample of Influencers Active in the Online Conversation
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 46
Blog Link Description
AutoblogGreen http://www.autobloggreen.comAutoblogGreen is a blog devoted to the discussion of green automotive technology.
Cleantech Blog http://www.cleantechblog.com/Cleantech Blog writes about news and technology relating to energy, the environment and climate change.
CleanTechnica http://cleantechnica.com/CleanTechnica is an online destination for conversation about clean energy technology.
Earth2Tech http://www.earth2tech.comEarth2Tech is a blog focused on clean technology, automotive, and environmental-friendly technology policy.
EcoGeek http://www.ecogeek.comEcoGeek covers issues lying at the cross-section between energy and technology.
Gas 2.0 http://gas2.org/Gas 2.0 is dedicated to the sharing of ideas, solutions and information for moving beyond petroleum-based fuels.
GreenTech Media http://www.greentechmedia.com/
GreenTech Media is a site targeting green businesses and entrepreneurs with "daily news and market analysis about the end-to-end cleantechmarket" including solar, smart grid and other emerging energy sectors.
Renewable Energy World http://www.renewableenergyworld.com
RenewableEnergyWorld supplies insights and information about the renewable energy industry, with specific interest in products, businesses and services.
Sustainablog www.sustainablog.orgSustainablog aims at connecting people, companies, technology, and ideas around the movement toward a more sustainable future.
The Daily Green http://www.thedailygreen.com/
The Daily Green offers online visitors daily access to eco-friendly news and trends, advocating the importance of living green and finding energy-efficient solutions.
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 47
The Online Conversation About:
ENERGY AND ENVIRONMENT
Energy and EnvironmentSummary of the Online Conversation
There were more than 10 million posts
about Energy and Environment from July 2008 through December 2009. Climate Change made up two-thirds of the conversation about Energy and Environment during the 18-month period, with 6.4 million posts.
The volume of online discussion was
highest during the final quarter of 2009, when the discussion of Environmental Policy, Global Warming and Copenhagen peaked.
While the online conversation about Environment, Resources and Policy
was positive (3.15), the discussion of Climate Change was quite negative (2.39).
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 48
KEY ENERGY AND ENVIRONMENT TOPICS EXAMINED:
• Environment, Resources and Policy
• Climate Change
Among the Environment, Resources and Policy subtopics, Sustainability was the
most positive in sentiment (3.84).
Ten of the 13 subtopics related to
Climate Change were negative in sentiment, with online conversation about the U.S. Environmental Protection Agency (EPA) and Carbon being the most negative, followed closely by discussions of the Intergovernmental Panel on Climate Change (IPCC).
Environment, Resources and Policy
Sustainability: Sustaining the supply of various energy resources with minimal effects on the environment.
Environment and Oil: The environment and oil in either a refined or unrefined state.
Environment and Gas: The environment and natural gas.
Environment and Alternatives: The environment and alternative energy sources, including solar, wind and geothermal.
Environment and Clean Energy: The environment and nonpolluting resources such as nuclear power.
Environmental Policy: Environmental policy, legislation and regulations at the local, state, national and international levels.
Environmental Protection Agency (EPA) and
Energy: Energy issues related to the EPA, the federal agency that sets and enforces rules and standards to protect the environment.
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 49
Energy and Environment Topics Explored in the Online Conversation
Climate Change
Greenhouse Gas (GHG): Encompasses any of the gases whose absorption of solar radiation is responsible for the atmospheric heating phenomenon known as the greenhouse effect.
Carbon Tax: An environmental tax on carbon dioxide emissions that could be implemented by taxing the burning of fossil fuels (e.g., coal, oil) to raise revenues and increase the competitiveness of noncarbon technologies.
Cap-and-Trade: An administrative approach to controlling emissions by providing economic incentives for achieving reductions in the emissions of pollutants.
Intergovernmental Panel on Climate Change
(IPCC): An intergovernmental body tasked with evaluating the risk of climate change. The panel was established in 1988 by two organizations under the United Nations.
Kyoto: The Kyoto Protocol, aimed at combating climate change; initially adopted on December 11, 2007, in Kyoto, Japan.
Energy and EnvironmentTopics Explored in the Online Conversation, continued
Climate Change, continued
Emission Control: Standards and regulations controlling the amount of pollutants released into the environment by motor vehicles, industry facilities and smaller power equipment such as tractors.
Low Carbon Fuel: Lower carbon-emitting fuels, including some alternative fuels or natural gas.
Climate and Energy: Energy sources, in relation to climate change.
Global Warming and Global Cooling: Changes in the earth's average atmospheric temperature and corresponding changes in climate.
Climate Policy: Legislation designed to regulate the emissions of greenhouse gas emissions.
Copenhagen: Commonly referred to as the Copenhagen summit, the 2009 United Nations Climate Change Conference was held in Copenhagen, Denmark December 7–18. Global leaders met to negotiate a framework for climate change mitigation around the world.
AB32: California’s climate law, formally known as the Global Warming Solutions Act of 2006, that established a timetable to bring California into near compliance with the provisions of the Kyoto Protocol. Enforced by the California Air Resources Board (CARB), the law requires a plan to reduce the state's greenhouse gas emissions to 1990 levels by 2020.
EPA and Carbon: In 2007, the U.S. Supreme Court held that the EPA has the right to regulate the emission of greenhouse gases under the Clean Air Act “unless it is able to provide a scientific reason for not doing so.” The EPA exercised its authority on December 7, 2009, when it publicly finalized an “Endangerment Finding” on greenhouse gases.
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 50
Energy and EnvironmentVolume and Net Sentiment of Online Conversations
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Low Volume/Negative Sentiment
Low Volume/Positive Sentiment
High Volume/Negative Sentiment
High Volume/Positive Sentiment
0
1,000,000
2,000,000
3,000,000
4,000,000
5,000,000
6,000,000
7,000,000
1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Environment, Resources and Policy
Climate Change
Chart 4.1
© 2010 Chevron Corporation | 51
Volume of Online
Conversations
Sentiment of Online Conversations
July 1, 2008 – December 31, 2009
Climate Change had a higher level of online conversation volume than Environment, Resources and Policy, but the sentiment of the conversation was negative.
5.11%
7.04%
7.94%
12.23%
1.16%
4.32%
1.70%
3.37%
25.81%
10.30%
0% 5% 10% 15% 20% 25% 30%
Sustainability
Environment and Oil
Environment and Alternatives
Environmental Policy
Carbon Tax
Cap-and-Trade
IPCC*
Copenhagen
Global Warming and Cooling
Climate Policy
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Energy and EnvironmentVolume of Online Conversations
Chart 4.2
© 2010 Chevron Corporation | 52
10 of 20 Energy and Environment Subtopics
July 1, 2008 – December 31, 2009
Percentage of Online Conversations About Energy and Environment – 10.3 Million Total
Global Warming and Cooling had the highest percentage of the conversation volume among Energy and Environment subtopics, followed by Environmental Policy.
*Intergovernmental Panel on Climate Change
Sustainability
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Among Energy and Environment subtopics, Sustainability was the most favorable conversation, with a net sentiment of 3.84. Intergovernmental Panel on Climate Change (IPCC) was the most negative, with a net sentiment of 2.17.
Posi
tive
Neg
ativ
e
Category
Net
Sentiment
NeutralVolume
Environment and Oil
Environment and
Alternatives
Environmental Policy
Carbon Tax
Cap-and-Trade IPCC** Copenhagen Global Warming and Cooling
Climate Policy
10,778 9,044 7,791 4,258 1,244 8,5471,172
18,00843,264
5,815
– 2,343 – 13,182 – 1,974 – 4,803 – 2,766– 16,667
– 5,184
– 47,924
– 108,295
– 12,714
-120,000-100,000-80,000-60,000-40,000-20,000
020,00040,00060,000
Energy and EnvironmentNet Sentiment and Sentiment Volume of Online Conversations
Chart 4.3
© 2010 Chevron Corporation | 53
Sen
tim
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3.84 2.72 3.77 2.91 2.51 2.48 2.17 2.34 2.32 2.49
99,785 159,728 73,169 82,321 17,611 95,715 75,824 387,747 513,398 116,083
10 of 20 Energy and Environment Subtopics
July 1, 2008 – December 31, 2009
*Number of positive, negative and neutral posts rated by the SM2 social media monitoring tool**Intergovernmental Panel on Climate Change
Energy and EnvironmentSentiment Trends of Online Conversations
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 54
10 of 20 Energy and
Environment Subtopics
3Q08 4Q08 1Q09 2Q09 3Q09 4Q09
Sustainability 3.80 3.68 3.87 3.87 3.81 3.85
Environment and Oil 2.86 2.74 2.93 2.63 2.80 2.67
Environment and Alternatives
3.52 3.69 3.58 3.76 3.89 3.80
Environmental Policy 2.97 3.22 3.13 2.95 2.97 2.85
Carbon Tax 2.30 2.68 2.46 2.79 2.83 1.76
Cap-and-Trade 3.23 2.94 2.53 2.50 2.47 2.22
Intergovernmental Panel on Climate Change
2.00 1.96 2.13 1.86 1.82 2.26
Copenhagen 2.98 3.19 3.81 3.28 2.85 2.29
Global Warming and Cooling
2.36 2.28 2.52 2.39 2.33 2.27
Climate Policy 2.48 2.79 2.72 2.61 2.61 2.41
Chart 4.4
July 1, 2008 – December 31, 2009
PositiveNegative
Sentiment Trends of Online Conversations Legend: >.10 Change:
Conversation about Sustainability and Environment and Alternatives was positive throughout the 18-month period.
Positive (3.10–5.00)Neutral (2.90–3.09)Negative (1.00–2.89)
Energy and EnvironmentEnvironment, Resources and Policy: Volume and Net Sentiment of Online Conversations
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Low Volume/Negative Sentiment
Low Volume/Positive Sentiment
High Volume/Negative Sentiment
High Volume/Positive Sentiment
0
200,000
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600,000
800,000
1,000,000
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1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Environment and AlternativesEnvironment and Oil
EPA* and Energy
Environment and Gas
Sustainability
Chart 4.5
Environment and Clean Energy
Environmental Policy
© 2010 Chevron Corporation | 55
Volume of Online
Conversations
Sentiment of Online Conversations
July 1, 2008 – December 31, 2009
Environment and Alternatives was the only positive, high-volume subtopic of conversation in the Environment, Resources and Energy category.
*Environmental Protection Agency
020,00040,00060,00080,000
100,000120,000140,000160,000180,000200,000220,000240,000260,000280,000300,000320,000340,000360,000
3Q08 4Q08 1Q09 2Q09 3Q09 4Q09
On
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SustainabilityEnvironment and OilEnvironment and AlternativesEnvironmental PolicyEPA** and Energy
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 56
Energy and EnvironmentEnvironment, Resources and Policy: Volume Trend of Online Conversations
Environment, Resources and Policy*
Environmental Policy had a sharp increase in conversation volume from the third to fourth quarter of 2009.
Chart 4.6*Five of seven subtopics about Environment, Resources and Policy
**Environmental Protection Agency
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman
Low Volume/Negative Sentiment
Low Volume/Positive Sentiment
High Volume/Negative Sentiment
High Volume/Positive Sentiment
0
500,000
1,000,000
1,500,000
2,000,000
2,500,000
3,000,000
1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Climate Policy Climate and Energy
Global Warming and Cooling
Cap-and-Trade
Carbon Tax
Energy and EnvironmentClimate Change: Volume and Net Sentiment of Online Conversations
Greenhouse GasesKyoto
IPCC*Copenhagen
EPA** and Carbon A B C
A. Low-Carbon FuelB. AB32C. Emission Control
© 2010 Chevron Corporation | 57
Volume of Online
Conversations
Sentiment of Online Conversations
July 1, 2008 – December 31, 2009
Global Warming and Cooling had a higher level of online conversation volume than all other Climate Change subtopics.
Chart 4.7 *Intergovernmental Panel on Climate Change**Environmental Protection Agency
030,00060,00090,000
120,000150,000180,000210,000240,000270,000300,000330,000360,000390,000420,000450,000480,000510,000540,000570,000600,000
3Q08 4Q08 1Q09 2Q09 3Q09 4Q09
On
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Greenhouse GasesCap-and-TradeClimate and EnergyGlobal Warming and CoolingClimate Policy
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 58
Energy and EnvironmentClimate Change: Volume Trend of Online Conversations
Climate Change*
There was a fluctuation in conversation volume for Global Warming and Cooling over the 18-month period. The volume of conversation about Climate Policy and Climate and Energy increased from 4Q08 through 4Q09.
Chart 4.8
*Five of 13 subtopics about Climate Change
Energy and EnvironmentSample of Influencers Active in the Online Conversation
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 59
Blog Link Description
Climate Progress http://climateprogress.org/Climate Progress is an online destination for the progressive discussion of climate science, solutions and politics.
Environmental Leader http://www.environmentalleader.comEnvironmental Leader is a top online destination for conversation about consumerism and the environment.
Green Car Congress http://www.greencarcongress.comGreen Car Congress is a leading online resource for the discussion of sustainable mobility.
Green Inc. (NYTimes) http://greeninc.blogs.nytimes.com/
Green Inc. is NYTimes.com's sustainability blog dedicated to conversation about the environment and the impact of environmental policy on business.
Grist www.grist.org/Grist is a leading online resource for conversation about environmental policy.
Mother Nature Network http://mnn.com
Mother Nature Network (MNN) is an environmental Web site devoted to providing news and information covering a broad scope of environmental and social responsibility issues.
Sustainablog http://sustainablog.org/Sustainablog is an online resource with conversations that help guide consumers to make environment-friendly choices.
TreeHugger http://www.treehugger.comTreehugger is a sustainability blog that is a central online resource for a gamut of green news, solutions and information.
Triple Pundit http://www.triplepundit.comTriple Pundit centers on issues at the intersection of business and sustainability.
Worldchanging http://www.worldchanging.comWorldchanging provides its visitors with ideas, models and new tools for building a green future.
Chevron Pulse Report - July 2008 - December 2009 Edition | Prepared by Edelman © 2010 Chevron Corporation | 60
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