Checklists!
• 30 different checklists reviewed
• Shortest: 7 categories, 35 line items
• Longest 12 categories, 166 line items
•Passport
•Phone
•Pants
Short Checklist?
Bullet-proof Your
International Checklist
Who is shooting anyway?
Not on your jet... yet
“I have an overactive
imagination
for bad things happening.”
Right/Wrong
It took 3 hours...
You’re early...
Experienced?
“Experience is the name we
give our mistakes.”
Oscar Wilde
• “Human beings, who are almost unique in
having the ability to learn from the
experience of others, are also remarkable
for their apparent disinclination to do so.”
Douglas Adams
Checklist??????
• Grocery list
• Complex procedures
• Cockpit
• Transfer Responsibility
• Contract future event
Milk=Helicopter
= Did you get one, too? These things will really do
a number on house plants...
Checklists
Building
Construction
Hire an accountants
and an attorney
Surgical Safety
Checklist
Instrument,
sponge,
and needle
counts
An International Checklist:
• Is the checklist that “bites”
• has dynamic uncertainty (depends on unknown
people )
• is a Series of verbal contracts
Your checklist
should be:
• Dynamic
• Evolving
• Comprehensive
• Trip-centric
• Pre-emptive: please protect those
that follow...
you don’t know ...
what you don’t know
d'oh
1.Expresses frustration or anger,
especially at one’s own stupidity.
Gotchas
Gotcha’s
• Never documented in daylight hours
• Rare in Jet aircraft
• Usually only to PAX
• 20,000’ critical
• Rugby ball UFO’s
“leave your ego at
home”
• I’m a lot of trouble. I just do everything
by email for written confirmation.
• But then I call from the plane when I’m
2 hours out.
Customs
“This is the wrong country.”
“Read the package like it
was your trip”
Don’t get lulled
into:
“It will all be taken
care of.”
Feeling rejected?
“Overflight Permit
wasn’t there”
Feeling rejected?
“We had to
circumnavigate their
(country’s) airspace.”
Feeling rejected?
“Leave our airspace,
you cannot land
in our country!”
Food:
Input/output
“Where we gonna eat?”
“The bad news...
no seafood.
The good news...
I saved your life.”
Awesome catering!!!
• Dressing? Hmmmmm...
• Carrot cake...
Pilots love to be famous
• We are out of...
• and...
EAPIS
Flight Planning
Weather
Notams
Landing Permits
Slots
Airplane Documents
SAFA Checklist
Compliance
Customs
Immigration
Quarantine
Ground Handling
Airport security
Falcon
Jet A-1 Fuel must meet the specification for DEF STAN
91-91 (Jet A-1), ASTM specification D1655 (Jet A-1)
and IATA Guidance Material (Kerosene Type), NATO
Code F-35.
Hotels
“What good is it if you don’t
secure the crews?”
Transportation?
Transportation
Trip Planning Cafe
• Today’s Special: Consequences
• (fried, grilled, on a stick)
• Free-range distractions
• Twice baked fatigue
• Fried assumptions
Appetizers:
Trip Planning Cafe
• Confiscation casserole
• Filet of fines
• Hospitalization halibut
• Sides: Embarrassment,
pain, loss of time,
revenue
Entrées
Trip Planning Cafe
• (you are) Forever
famous fudge
sundae
• Food poisoning
smoothie
Desserts
Trip Planning Cafe
Bad case of the “un’s”? • Unprepared
• Undocumented
• Unreliable
• Unsafe
• Unforeseen
• Unthinkable
• Underwear shortage
Gotcha...
Now what?
QuickTime™ and a decompressor
are needed to see this picture.
“I have not told half of
what I saw.”
And this is a problem for all who follow...
Secrets of success...
• What’s your secret?
Secrets of success...
• What are your tips, tricks, gotchas, and
stories?
• email [email protected]
• I will return a complete list of everyone’s
responses.
Faultless execution of
the checklist is the key to
successful international
operations.
Credits and resources:
code7700.com
International-Pilot.com
NBAA Management Guide
Universal Aviation tripplanning checklist
Susan Friedenberg @
Corporate Flight Attendant Training
and dozens of International Captains,
International Service Providers
Schedulers and dispatchers