Chapter Officer Orientation

Chapter Officer Orientation

The International Council on Systems Engineering

Interim Update25 February 2013 (v1.4)

Prepared by the Keys to Effective Chapters, part of the Chapters Shared Services Committee of the INCOSE Sectors

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Guidance from INCOSE Mission

Share, promote and advance the best of systems engineering from across the globe for the benefit of humanity and the planet.

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Outline

• What is INCOSE• Membership• Chapters• Chapter Officer Roles & Responsibilities• Keys to Effective Chapters Program• Resources and Products• Events

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INCOSE Goals to Advance the Profession

• To provide a focal point for dissemination of systems engineering knowledge

• To promote international collaboration in systems engineering practice, education, and research

• To assure the establishment of competitive, scalable professional standards in the practice of systems

• To improve the professional status of all persons engaged in the practice of systems engineering

• To encourage governmental and industrial support for research and educational programs that will improve the systems engineering process and its practice

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INCOSE Structure Provides Support for Key Areas of Operation

Started in August 1990 by 35 senior technical managers

Incorporated as nonprofit technical society in January 1992

Board of Directors Executive

CommitteeCorporate Advisory Board

Sector DirectorsTechnical

Operations, including over 40 technical Working Groups

Committees

Administrative Office (Executive Management)

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Executive Committee & Board of Directors Provide Overall Direction

• President• President-Elect• Secretary• Treasurer• Technical Director

• Director for Communications • Director for International Growth • Director for Commercial Outreach • Director for Strategy • Director for Academic Matters• Director for IT• Corporate Advisory Board Chair (Elected by CAB Organizations)

• Sector Directors (Elected by Chapter Presidents)

Picture directory: http://www.incose.org/about/leaders.aspx?id=bod

Elected

Elected At-Large Directors

Appointed Director

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INCOSE Organizational Structure

Board of Directors

Corporate Advisory Board /

Academic Council

· Industry·

Government

· Academia

Sector Directors· Individuals· Chapters

· Awards Committee· Keys to Effective

Chapters Committee

· INCOSE ISEF Award Committee – This is Academics Now

Certification Program Office

· ASEP· CSEP· ESEP· - Acq (US DoD

extension)

Technical Operations

· Technical Products / Data

· Working Groups

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Corporate Advisory Board (CAB) Provides “The Voice of the Corporate Customer” for INCOSE

Provides guidance on overall INCOSE direction, focus, and priorities

Acts as a conduit between INCOSE and sponsoring corporations for information exchange, key corporate systems engineering-related issues, and access to corporate executive management

Provides advice and direction for Technical Working Groups

Provides an priority needs list and assessment of how well INCOSE is meeting those needs based on status inputs from the BoD and the Technical Board

Provides additional resources for INCOSE

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Sector Directors are the “Voice of the Chapter and Members” Within INCOSE

• Elected representatives from each Sector I, II, III

• Represents the chapters and their members

• Resource, support for local chapters

Sector Directors’ focus:• Promote INCOSE goals to external organizations within their Sector • Conduit between the BoD, Chapters & Working Groups• Oversee Chapter Shared Services Committee • Oversee activities that support all members

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Technical Operations Develops Key SE Technical Products

• Helps achieve the INCOSE mission by providing information that anticipates and responds to the technical needs of all INCOSE stakeholders via:– Technical events: symposia, workshops, other– Technical products: SE Handbook, Working Group

products– Technical interactions among stakeholders

• Working Group meetings• CAB Needs responses• Standards bodies participation• Initiatives for SE Vision 2020

– Technical information repositories

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Technical Operations Is Broad Based• The heart of Technical Operations is its approximately 40

Working Groups, working on technical projects and products of value to INCOSE stakeholders:

For the latest list from website http://www.incose.org,follow Home>Advancing the Practice>Technical Operations

• Net-centric Operations• Object-Oriented SE Method• Power & Energy Systems• Process Improvement• Reliability Engineering• Requirements• Resilient Systems• Risk Management• SE Effectiveness• Space Systems• Standards Initiative• Systems Safety Integration• Systems Security Engineering• Systems Science• Tools Database• Tools Integration& Operability• Training• Transportation• Verification & Validation• Very Small and Micro Entities

• Affordability• Anti-terrorism International• Architecture• Autonomous System & Evaluation• Biomedical• Complex Systems• Cost Engineering• Decision Analysis• Defense Systems• Global Earth Observation System of Systems• Human Systems Integration• Infrastructure• In-Service Systems• Intelligent Enterprises• Knowledge Management• Lean Systems Engineering• Life Cycle Management• MBSE Initiative• Measurement• Motor Sports

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INCOSE Administrative OfficeProvides Support

• Universal Management Services, LLC7670 Opportunity Road, Suite 220San Diego, CA [email protected]

• Provides executive management services• Serves as single point-of-contact for inquiries• Manages membership database• Publication and Product sales• Certification administration

“Got a question? Contact the INCOSE Office”

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Quick ReferenceInformation Where Found

About INCOSE http://www.incose.org/about/index.aspx

Articles of Incorporation http://www.incose.org/about/policies.aspx

Budget Obtained from central office

By-Laws http://www.incose.org/about/policies.aspx

CAB (Corporate Advisory Board) http://www.incose.org/about/organization/cab.aspx

Chapter Information Chapter drop-down menu on www.incose.org https://connect.incose.org/mb/chapters/effective

Code of Ethics http://www.incose.org/about/ethics.aspx

INCOSE Store http://www.incose.org/ProductsPubs/incosestore.aspx

INSIGHT https://connect.incose.org/INSIGHT%20Library/Forms/AllItems.aspx

Insurance Information Contact central office if needed

Journal http://www.interscience.wiley.com/jpages/1098-1241/

Leadership http://www.incose.org/about/leadershipdirectory.aspx#BOD

Mission/Vision/Goals http://www.incose.org/about/index.aspx

Operating Plan http://www.incose.org/about/aop.aspx

Policies http://www.incose.org/about/policies.aspx

Publications/Products Products & Publications drop-down menu on www.incose.org

Regions & Chapters Chapter drop-down menu on www.incose.org

Roles & Responsibilities http://www.incose.org/about/organization/officersdirectors.aspx

Strategic Initiatives http://www.incose.org/practice/strategicinitiatives.aspx

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Outline

• What is INCOSE• Membership• Chapters• Chapter Officer Roles & Responsibilities• Keys to Effective Chapters Program• Resources and Products• Events

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Benefits of Membership

• Network with 9000+ multi-national systems engineering professionals, individually, in a local chapter and in Working Groups

• Personal growth in SE skills and expertise

• Involvement in advancing System Engineering, technically and in wider application, for the benefit of humanity and the planet

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Benefits of Membership (2)• Quality presentations on SE topics of interest in chapter meetings,

regional meetings, international workshops and symposia, webinars

• Receive INSIGHT, quarterly publication published digitally

• Receive Systems Engineering, the Journal of INCOSE, online access

– Exclusive access to INCOSE Connect, the collaborative space for INCOSE

– Contribute to product creation through INCOSE working groups

– Collaborate with experts and practitioners

– Download INCOSE products and resources free from web

– Lowest prices on INCOSE publications, e.g. SE Handbook and JET

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BUT WHY DID YOU JOIN INCOSE?

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Are Chapters relevant in an online world?

... Perhaps “nothing could be more necessary” (The Last Samurai)

Chapters are about who you know, and who you can get to

know

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INCOSE is about who you know and who you can get to know

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Outline

• What is INCOSE• Membership• Chapters• Chapter Officer Roles & Responsibilities• Keys to Effective Chapters Program• Resources and Products• Events

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Mission of Chapters

• Local chapters play an essential role in the achievement of INCOSE’s goals and objectives:

– Organize professional and social programs that facilitate continuous professional development and networking

– Conduct membership recruitment and retention initiatives– Support technical activities to advance the state and art of

systems engineering practice, education and research– Market INCOSE as the international authoritative body on

systems engineering.– Increase the visibility of INCOSE and the systems engineering

profession.

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Why Chapters?

• Facilitate professional networking and information exchange

• Source of local activities– Meetings (many are monthly)

– Tutorials, workshops, mini-conferences and vendor fairs

– Contributions to working groups and projects• Disseminate announcements and news• Develop local initiatives such as

– Tutorials and handbooks

– SE certificate programs

– Activities with other professional organizations

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Chapters Have Responsibilities• Operate in accordance with INCOSE bylaws CHP-100

– http://www.incose.org/about/docs/Policy_CHP-100.pdf– Financial reporting – a legal requirement

• Create programs for “local” membership • Hold chapter elections annually, update officer

information on Connect – https://www.incose.org/membersOnly/search/chapterRosterAccess.cfm– and inform the central office [email protected] and webmaster

[email protected] • Hold regular meetings of the Chapter officers/directors

(at least quarterly) and document results with minutes• Create/maintain bylaws and other governance

documents – send revised bylaws to [email protected]

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Chapters Have Responsibilities (2)

• Maintain archives of activities and financial status

• Create communications internal to the chapter

• Participate in communications with other chapters

• Communicate with the Sector Directors and Assistant Directors (geographical) regularly and at IW and IS

• Maintain awareness of INCOSE strategic directions, policies and procedures, technical products

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What About Financial Responsibilities?• Annual reporting supports

tax filing• All chapters must report

by 28 February• Non-USA also report on

fiscal year basis• Forms maintained on

chapters resource page• Also submit bank account

statements

• Assets of chapter are not the reason for reporting

• Simple accounting• Open account using

INCOSE Tax-ID (EIN) after chartering (INCOSE name only, not Chapter name)

• Use Prudent-Man principle: Don't speculate, ensure income and protect capital

Treasurer role has responsibility for these activitiesChapters responsible for any ‘local’ tax requirements, e.g. related to Income from events, or non-USA national obligations

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INCOSE Chapters Around the World

Chapters

Startups

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Outline

• What is INCOSE• Membership• Chapters• Chapter Officer Roles & Responsibilities• Chapter Continuous Improvement Program• Resources and Products• Events

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Chapter Officers/Leadership Team• The following is required by the INCOSE Bylaws as a

minimum organization– President– President Elect (for the following year)/ Vice President – Secretary/Treasurer

• Some chapters find 2 year terms very helpful• Other roles many chapters find helpful, (sometimes

combined)– Separate Treasurer– Programs (chapter meetings, events)– Development or Training (tutorials)– Membership (ambassadors, recruiting, retention)– Communications (newsletter, website)– Ad hoc committees, e.g. for elections and governance updates– Liaison with CAB and other companies– Additional Directors

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Planning Responsibilities - President • Lead strategic planning by the Leadership Team in the

first quarter, then typically annual review/update– Needs to be a team effort (consider inviting non-board

members from the general membership)– Maintain alignment with INCOSE Vision, Mission, Goals and

Strategic Initiatives– Consider a Strengths, Weaknesses, Opportunities, Threats

assessment (SWOT) as a first step; conduct a gap analysis– Typical components include Vision, Mission, Goals, Strategy,

Initiatives, Metrics (consider Circle Awards criteria for metrics)

– Once a Strategic Plan is developed, review annually; updates are normally minor

– Confer with Sector Director; report quarterly

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Planning Responsibilities (2) - President

• Lead development of operational plans by the Leadership Team in the first quarter with periodic reviews and updates

– Needs to be a team effort– Guided by, aligned with chapter’s Strategic Plan– Include plans to accomplish Objectives/Initiatives from

Strategic Plan such as goals for technical papers, attendance at IW and IS, work with other chapters or non-INCOSE entities, etc. (see Circle Awards criteria for ideas)

– Include key plans/subplans as part of the effort• Membership Plan (recruiting and retention)• Communications Plan including website and publicity• Ambassador/Promoter Plan (companies, academia, other

societies)• Leadership succession planning

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Other Typical Responsibilities - President • Provide leadership to the profession, the Board and the

membership. • Plan and chair regular Board and chapter meetings. • Manage all aspects of the chapter, whether internal, within

INCOSE or external. Represent the chapter to INCOSE, and work with other chapter officers to ensure the interests of the chapter and INCOSE are properly represented.

• Use Circle Awards criteria as metrics to evaluate progress• Identify, encourage, and mentor prospective chapter leaders• Conduct elections for the following year and ensure new list of

officers is updated in Connect and to INCOSE by January 31.• Mentor elected officers by setting expectations and offering

guidance with issues that arise.• Vice President(s), Secretary, and Treasurer report to the

President.

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President’s Check List January (this year)

1/31 Send out Treasurer's Report1/31 Set up Chapter Budget1/31 Set up proposed meeting dates1/31 Officer Orientation presentation & discussion1/31 Set up Board Meeting dates1/31 Meet w/Board & discuss plans1/31 Ensure Evidence uploaded for Circle AwardApril4/15 Complete Strategic Plan4/15 Complete Operations Plan4/15 Complete Communications Plan4/15 Complete Member Retention Plan4/15 Complete Ambassador Plan4/15 Ensure Evidence uploaded for Circle AwardJuly7/31 Develop List of Officer Candidates7/31 Review Member Recruitment Plan

July7/31 Review Operations Plan7/31 Review Communications Plan7/31 Review Ambassador Plan7/31 Ensure Evidence uploaded for Circle AwardsSeptember9/30 Publish Officer Candidate Bios9/30 Develop Chapter SurveyOctober10/31 Hold Elections10/31 Transmit Member Survey10/31 Ensure Evidence uploaded for Circle AwardsNovember11/30 Transmit Election results to INCOSE11/30 Analyze Member Survey11/30 Publish Member Survey results/analysisDecember12/15 Recognize Board and Chapter Members12/15 Ensure Evidence uploaded for Circle AwardsJanuary (next year)

1/5 Ensure All Evidence uploaded for Circle Awards1/5 Certify and Send in Circle Awards Spreadsheet

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Past President Suggested Tasks

• Chair a chapter awards committee for Board/Member recognition

• Assist President in leadership succession planning• NOT recommended to oversee the chapter’s Circle

Awards – this should be done by the President Elect in preparation for role as President

• Volunteer to be considered as a reviewer for the Circle Awards Committee

• Volunteer to assist with the Keys to Effective Chapters Committee

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Typical Responsibilities – President-Elect

• Stand in when the President is not present• Oversee the Chapter Circle Award on-going evaluation,

data collection and submittal– Upload Circle Award evidence throughout the year to the

Circle Award website (e.g. plans, newsletters, Board meeting minutes, activity announcements, etc.)

– Use to evaluate chapter’s progress in serving members, supporting INCOSE goals and promoting System Engineering

• In smaller chapters may take on other responsibilities such as programs or membership.

• Identify, encourage, and mentor prospective chapter leaders• Help mentor members of the leadership team by setting

expectations and offering guidance with issues that arise

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Typical Responsibilities – Vice President

• There may be one or more Vice Presidents, depending on chapter size and plans

• Assigned responsibilities may be for one or more areas– Chapter Development – speakers for chapter meetings,

tutorials

– Membership – recruiting, retention/renewal

– Ambassador/Promoters, CAB

– Communications (where not assigned to Secretary) – event promotions, newsletters, website

• Identify, encourage, and mentor prospective chapter leaders

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Typical Responsibilities – Secretary/Treasurer• May be separate offices for larger chapters• Record minutes of chapter and Leadership Team/ Board

meetings• Oversee the communications such as website and

newsletters• Help mentor members to develop in the chapter and

encourage participation on the Leadership Team• Ensure chapter is responsible in all fiscal matters• Prepare an annual budget• Administer chapter income and payments with appropriate

approval • Report income and expenses regularly at Board meetings• Ensure the chapter annual financial report is submitted to

INCOSE main office by January 31

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Outline

• What is INCOSE• Membership• Chapters• Chapter Officer Roles & Responsibilities• Keys to Effective Chapters Program• Resources and Products• Events

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Goal - Efficient and Effective Chapters• A new Keys to Effective Chapters program (resources on

a wiki website is available to assist chapters in the following ways:

http://keys-to-effective-ch.wikispaces.com(Or Google “INCOSE Chapter Wiki” – first result)

– Orientation for New Officers for a smoother start– Overview summarizes objectives and approaches to help

chapters and officers– Provides suggestions for planning and execution to help you

achieve better results – Procedures for Awards and Recognition document

• Provides Good/Best Practices with templates and examples• Provides recommendations to the Chapter Circle Awards process to

encourage planning and reduce ambiguity – Veteran officers available for chapter officers to ask questions or

share ideas via [email protected]

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Chapter Keys Wiki

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Goal - Efficient and Effective Chapters• An effective chapter actively involves its membership, and

plans for the current year with sustainability into future years, e.g.:– Strategic planning– President-Elect– Leadership succession planning

• Experience indicates that a lack of effective planning and communications puts a chapter on a downward spiral

• Chapter activities are an opportunity to find potential new chapter leaders to ensure continuous leadership succession. Look for:– Active contributions with consistent, dependable

involvement– Intersections of individual interests and chapter needs

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Goal - Efficient and Effective Chapters

• Sector Directors and their assistants are first line of support

• Additional personal assistance/mentoring available from experienced chapter officers

• Circle awards provide a means for INCOSE to recognize a chapter’s accomplishments in achieving INCOSE’s objectives and ideals– Circle Awards criteria provide proactive metrics for a

chapter to track their progress in serving members and promoting systems engineering

– Submittal preparation should not be a last minute effort to find activities that satisfy award criteria

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Outline

• What is INCOSE• Membership• Chapters• Chapter Officer Roles & Responsibilities• Keys to Effective Chapters Program• Resources and Products• Events

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Chapter Resource Links Available on Connect & INCOSE Home Page

(Connect Major Update in 2013)

A wealth of information is available to assist chapters. • Keys to Effective Chapters Wiki http://keys-to-effective-ch.wikispaces.com

Chapter Leader Orientation, best practices, and more. • Access to Veteran Officers - Ask questions and share information with

officers all over the world - [email protected]

Use your INCOSE Connect account to access the links below. • INCOSE home page/Chapters/Chapter Resources (drop down)

includes the following resources:– Asynchronous Presentations - A selection of presentations available to

chapters with slides and audio (under INCOSE home page/Chapters/Chapter Resources drop down)

– Promotional Items for Chapter Membership Recruitment - Attractive brochures and small INCOSE items to give away to prospective members.

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Publications & Products Promote Systems Engineering with Members and Companies• INSIGHT, quarterly publication• Systems Engineering – The Journal of INCOSE• Journal of Enterprise Transformation• Annual Proceedings – i-Pub (from the symposia, regional events)• Products from Working Groups

– Free to the public on the Web (www.incose.org)

• Tools Database (under review)

• Technical resource center

– From the Members Area (log-on and password assigned automatically upon joining or use Member Resources Link: https://connect.incose.org/products/default.aspx)

• REGAL: Requirements Engineering Guide for All

• Systems Engineering Handbook

• Many others available at this link or on the Working Groups’ sites

– Some are also available for purchase in print form through INCOSE

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INSIGHT, the Newsletter of INCOSE

• Published four times per year• 60+ pages• Special theme in each issue. 2013 themes include:

– Cerification

– The Buck stops Here: Systems Engineering's Responsibility for System Security

– 2013 International Symposium Coverage: Philadelphia, PA (US)

– AFIS Doctoral Symposium: Systems Engineering Research Challenges in French Universities

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Systems Engineering

• Dr. Olivier de Weck (MIT), Editor-in-Chief• Refereed journal• Published quarterly by John Wiley & Sons

• Access the Journal on line– Current and past issues

– Full text in PDF

– Registration Key obtained by following instructions in the Members Area of the web

• Instructions for authors found in INSIGHT and the INCOSE website

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Journal of Enterprise Transformation

• Published in collaboration with IIE• Ricardo Valerdi is INCOSE co-editor• Published by Taylor & Francis• First issue March 2011 – quarterly thereafter• Deeply discounted subscriptions available to

members – gives both online access and hard copy journal

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http://www.incose.org

• World Wide Web resources include:– News of interest (INCOSE and SE)– Calendar of upcoming events– SE Primer– Links to Working Groups’ information– SE Certification information– SE Tools database– Technical Resource Center documents– INCOSE organization descriptions and leadership directory– Technical Operations overview– Long range plans, policies and by-laws

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https:/connect.incose.org – Changing in 2013

• Members Area (member name and password protected)– Technical Products are in the Product Area on Connect (

https://connect.incose.org/products). Some examples:• SE Measurement Primer• Tech Measurement Guide• Systems Engineering Handbook• Systems Engineering Technical Vision• SE Capability Assessment Model• Webinars

– Latest issue of INSIGHT – Access to the Journals– i-Pub publications database– SE Wiki– Member directory– Chapter membership records

(access limited to chapter officers)

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Updating Chapter Officers and Member Records

Updating Chapter Officers:

Go to https://www.incose.org/membersOnly/search/chapterRoster.cfm then click the link after:

“To update your chapter leadership in the database click here.”

You must be listed as the President or a chapter leader to have the authority to access this page. If you can’t access the link above, then contact your Sector Director or INCOSE HQ at [email protected].

Updating a Member Record:

1. Go to www.incose.org

2. On the left side of screen under “Member Resources”

3. Click the link titled “View / Update Member Record”

4. Enter the updated information and remember to save

If you’re not logged in, you might be prompted to enter your username and password

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Certification• In 2003 INCOSE initiated the certification program for

Systems Engineering Professionals; CSEP (2004),ASEP and CSEP-ACQ (2008), ESEP (2010)

• Certification is open to everyone interested in being recognized formally for their systems engineering capabilities – this includes non-member CSEPs

• Participation is voluntary

• INCOSE members receive reduced rates for initial certification and renewal

• For members achieving certification there are points awarded as part of the Chapter Circle Awards criteria

• 1600+ active SEPs as of March 2013

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Certification Options

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Certification Growth

As of 31 May 2013:

1617 Active SEPs 158 ESEPs1155 CSEPs 304 ASEPs

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Resources for Leadership Team• Your Sector Director and their assistants• Keys to Effective Chapters Wiki site• Chapter Circle Awards Connect site• Chapter real-time membership roster

database• Global Meet is the new web meeting

capability provided by INCOSE

• Chapter public website hosting by INCOSE• Connect chapter website with document storage,

discussion board, etc.; separate pages for leadership team

• Chapter presentations from Working Groups and Committees – a great, untapped resource

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GlobalMeet Resource (new June 2013)

• GlobalMeet replaces LiveMeeting for all online INCOSE Meetings

• Used for chapter meetings and events• Web meetings with 2-way audio / video• Telephone conference calls (with or without web

meeting)• To reserve meeting:https://connect.incose.org/resources/default.aspx

• See Chapter Leader INCOSE Admin Office Training for more information on GlobalMeet

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Outline

• What is INCOSE• Membership• Chapters• Chapter Officer Roles & Responsibilities• Keys to Effective Chapters Program• Resources and Products• Events

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Activities Are Key to Involved Chapters and Members

• Regular meetings of local chapters

• Annual International Symposium in summer

• Annual International Workshop at the end of January/first of February

• Technical Working Groups – member participation; chapter presentations

• Regional conferences

• Extensive professional networking

• Collaboration with other Societies

• Involvement in the local community

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Previous International Workshops

• 2013 International Workshop in Jacksonville, FL, USA

• 2012 International Workshop in Jacksonville, FL, USA

• 2011 International Workshop in Phoenix AZ, USA

• 2010 International Workshop in Mesa AZ, USA

• 2009 International Workshop in San Francisco CA, USA

• 2008 International Workshop in Albuquerque NM, USA

• 2007 International Workshop in Albuquerque NM, USA

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2014 International Workshop

• Annual report to the membership on results and plans for the coming year

• Working sessions for Working Groups, technical and administrative committees

• 2014 International Workshop planned for Torrance, CA (near Los Angeles)

• 25 - 28 January, 2014• Installation of the INCOSE officers

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Previous International Symposia

• 2012 International Symposia in Rome

• 2011 International Symposia in Denver CO, USA

• 2010 International Symposia in Chicago IL, USA

• 2009 International Symposia in Singapore

• 2008 International Symposia in The Netherlands

• 2007 International Symposia in San Diego, CA, USA

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2013 International Symposia

• 2013 International Symposium in Philadelphia, PA– June 24-27, 2013– Technical papers, panels, tutorials, exhibits, plus many

opportunities to collaborate with experts and practitioners from diverse domains

– Chapter leadership meetings, new member orientation, some working group meetings

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2014 International Symposia

• 2014 International Symposium in Seoul Korea– July 21-25, 2014 (Tentative)– Technical papers, panels, tutorials, exhibits, plus many

opportunities to collaborate with experts and practitioners from diverse domains

– Chapter leadership meetings, new member orientation, some working group meetings

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Regional Conferences Are More Up-Close and Personal

• CSER – Conference on Systems Engineering Research, Atlanta,

March 19-22, 2013

• KSEE – Kongsberg SE Event, Norway, June 13-14, 2013

• APCOSEC 2013: the 7th annual Asia Pacific Conference on Systems Engineering,

Sept 9-11, 2013

• Check the INCOSE events calendar and your Region for upcoming conferences http://www.incose.org/newsevents/events/index.aspx

• Michelle Specht now available as an INCOSE resource to help with area conferences [email protected]

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Your Expectations

• What do you want from INCOSE?• How can INCOSE best serve you in your new

role?