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Chapter Eleven Personnel and Compensation
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Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Jan 02, 2016

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Page 1: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Chapter Eleven

Personnel and Compensation

Page 2: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Copyright © Houghton Mifflin Company.All rights reserved. 11–2

Principal-Agent Issue

• Employer -- Employee

• Customer -- Supplier

• Manager -- Subordinate

• CEO -- Middle managers

• CEO -- Board of directors

• Shareholders -- Board of directors

• Shareholders -- CEO

Page 3: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Copyright © Houghton Mifflin Company.All rights reserved. 11–3

Principal-Agent Issue

• What we might call the “Internal Labor Market” is what goes on between managers and employees inside a firm.

• How, for instance, can the managers ensure their employees are the best out there?

Page 4: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Copyright © Houghton Mifflin Company.All rights reserved. 11–4

The Internal Labor Market

• Efficiency wages:• Pay more than opportunity costs.

• What would this do for the employee?

• Two things:• It would make employees not want to shirk and get

fired and

• They would be attracted to the firm only if they were indeed the best and could meet expectations.

Page 5: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Copyright © Houghton Mifflin Company.All rights reserved. 11–5

The Internal Labor Market

• Compensation profile: a comparison of compensation and productivity or value to the firm.

Page 6: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Copyright © Houghton Mifflin Company.All rights reserved. 11–6

Pay

Years with Firm

What if the compensation pattern over time looked like this?

Page 7: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Copyright © Houghton Mifflin Company.All rights reserved. 11–7

The Internal Labor Market

• Why would compensation rise over time?• Perhaps because employees become

more valuable to the firm, that is, they become more productive.

Page 8: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Copyright © Houghton Mifflin Company.All rights reserved. 11–8

Pay

Years with Firm

Actually, in most cases, compensation and productivity are different.

compensation

Compensation/Productivity Profile

Page 9: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Copyright © Houghton Mifflin Company.All rights reserved. 11–9

Pay

Years with Firm

compensation

Compensation/Productivity Profile

Here, compensation is greater than productivity in later years and less in earlier years

productivity

Page 10: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

• This type of relationship between compensation and productivity is called backloaded compensation.

• What would it mean for an employee to face a backloaded compensation scheme?

• The employee would want to remain with the firm for many years

Page 11: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Copyright © Houghton Mifflin Company.All rights reserved. 11–11

Backloaded Compensation

• What would downsizing mean if compensation is backloaded?• It would send a signal to employees that

they might not ever capture their backloaded wages – this could lead to lower quality employees.

Page 12: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Copyright © Houghton Mifflin Company.All rights reserved. 11–12

Other Internal Market Characteristics

• There are efficiency or economic reasons for everything you observe working in a firm. For instance, can you explain:• What is the purpose of a bonus?

• What would you tie a bonus to?

• What is the purpose of a promotion?

Page 13: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Copyright © Houghton Mifflin Company.All rights reserved. 11–13

CEO Compensation

• For Fortune 500 companies, the average CEO makes 200 times more than the lowest paid employee

• Many say this is excessive.

• Is it?

Page 14: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Copyright © Houghton Mifflin Company.All rights reserved. 11–14

CEO Compensation

• Issues to consider:• Incentives.

• Are managers (CEOs) exempt from performance pressures?

• What can be done if a manager is not performing well----not increasing shareholder value, that is?

Page 15: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Copyright © Houghton Mifflin Company.All rights reserved. 11–15

CEO Compensation

• Issues to consider:• Perhaps the board of directors can fire the CEO.

• What is board of director’s objective?

• Perhaps the firm can be taken over and the CEO fired.

• What about golden parachutes, greenmail, or poison pills? Are these efficient or inefficient – explain.

Page 16: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Copyright © Houghton Mifflin Company.All rights reserved. 11–16

CEO Compensation

• What is the role of stock options?

• How do they tie CEO compensation to the performance of the firm?

• How did the use of options go so wrong in the early 2000s?

• The problem was that the link between CEO compensation and firm performance was at best very weak.

Page 17: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Copyright © Houghton Mifflin Company.All rights reserved. 11–17

Another Issue in the Internal Labor Market Is the Architecture of the Firm

• Piece Rate Compensation:

• An individual is paid according to the amount the individual produces.

• A great example is Lincoln Electric.

• When would piece rate compensation not be efficient?

Page 18: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Copyright © Houghton Mifflin Company.All rights reserved. 11–18

Another Issue in the Internal Labor Market Is the Architecture of the Firm

• “Teams are the only way to be successful.”

• “When people work together, the team spirit spurs individual effort.”

• What is the situation with teams? What are the incentives of individuals in a team?

Page 19: Chapter Eleven Personnel and Compensation. Copyright © Houghton Mifflin Company.All rights reserved. 11–2 Principal-Agent Issue Employer -- Employee Customer.

Copyright © Houghton Mifflin Company.All rights reserved. 11–19

When would teams work and when not?

• When production is easily tied to individual productivity?

• When the productivity of the individual is costly to measure?

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Copyright © Houghton Mifflin Company.All rights reserved. 11–20

Subjective Evaluations

• This occurs when a superior evaluates someone but the evaluation is not quantitative but more “touchy-feely” or opinionated.

• Why would subjective evaluations be efficient?

• To increase cooperation among employees or to create an incentive for behaving in a way that benefits the firm that is not easily measured.

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Copyright © Houghton Mifflin Company.All rights reserved. 11–21

Risk

• What happens when an employee’s compensation is based on factors that are not in the control of the employee?

• There are no incentives to perform.

• Thus, in circumstances when some of the employee’s compensation is tied to factors beyond the employee’s control, we say the employee is subject to risk (non-diversifiable risk).

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Copyright © Houghton Mifflin Company.All rights reserved. 11–22

Risk

• The efficient compensation scheme must reduce the negative incentive effects that occur from risk.

• The firm must share the risk with the individual.

• This is one reason that compensation is based on individual performance, team performance, firm performance, and subjective evaluations rather than just on one of these factors.