Chapter 9&10

THE EFFECT OF CODE USAGE IN

INTERCULTURAL COMMUNICATION

Chapter 9

Valeria Villalobos

Preferences in the organization of messages

preferences influence the ways people communicate

cultures provide preferred ways for people to organize and convey thoughts and feelings.

Culture variations in persuasion

Persuasion involves the use of symbols to influence others.

persuasive messages are mediated through television, video, film, photographs, and even music and art

It occurs every day when we interact with other people

The effective use of verbal and nonverbal codes to persuade another varies greatly from culture to culture.

Persuasion Styles

Quasilogical Style

Presentational Style

Analogical Style

Conversation Styles

elaborate style: the frequent use of metaphors, proverbs, and other figurative language.

succinct style: there is a preference for understatement and long pauses

personal style: there is an emphasis on conversations in which the individual, as a unique human being, is the center of action.

contextual style: the emphasis is on the social roles that people have in relationships with others

instrumental style: communication is goal-oriented and depends on explicit verbal messages

Affective styles : are more emotional and require sensitivity to the underlying meanings in both the verbal and nonverbal code systems.

People from other cultures may organize

their ideas, persuade others, and

structure their conversations in ways

completely different than yours that’s

why you need to open your mind in

order to let the communication flow as it

should.

Chapter 10 Intercultural Competence in

interpersonal relationships

Types of Interpersonal Relationships Strangers: someone whom you do not

know and who is therefore unfamiliar to you

Acquaintances : someone you know, but only casually.

Friends : a friend is someone you know well, someone you like, and someone with whom you feel a close personal bond.

Romantic Partners

Family

Dimensions of interpersonal relationships

1. Control: status or social dominance.

2. Affiliation: is an evaluative component that indicates a person's willingness to approach or avoid others.

3. Activation : the ways people react to the world around them.

The changing dynamics in interpersonal relationships are due to people's attempts to maintain a sense of balance in the needs. These contradictions in relationships, called "dialectics"

openness--closedness

novelty-predictability

autonomy--connection

Face Face is the favorable social impression that a

person wants others to have of him or her, it involves a claim for respect and dignity from others

Facework refers to the actions people take to deal with their own and others‘ face needs.

Types of face:

Control face is concerned with individual requirements for

freedom and personal authority Approval face is concerned with

individual requirements for affiliation and social contact Admiration face is concerned with

individual needs for displays of respect from others

Improving Intercultural Relationships Learn about the other cultures, a little bit of

research will help you understand better the world.

Be prepared to feel uncertainty and anxiety when you are dealing with something you can’t control or know.

Open up so people from other cultures can understand you better and even learn from you.

Always try to put yourself in both sides so you can have a broader image of the situations.

Thanks