Outcome Understand how to build winning teams and evaluate the styles and impact of leadership Objectives ◦ Learn causes of conflict in an organisation and how to manage conflict. ◦ Learn purpose, function and characteristics of teams ◦ Understand process of team building and its stages of development ◦ How to encourage team members to perform and promote team spirit ◦ Identify methods to evaluate team performance and learn main ways to reward a team.
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