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    2005JohnWiley&

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    Competitor Analysis PPT 4-1

    Competitor Analysis

    Chapter Four

    Copyright 2005 John Wiley & Sons, Inc. All rights reserved. Reproduction or translation of this work beyond that permitted in

    Section 117 of the 1976 United States Copyright Act without the express written permission of the copyright owner is unlawful .

    Requests for further information should be addressed to the Permissions Department, John Wiley & Sons, Inc. The purchaser

    may make back-up copies for his/her own use only and not for distribution or resale. The Publisher assumes no responsibility

    for errors, omissions, or damages, caused by the use of these programs or from the use of the information contained herein.

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    Competitor Analysis PPT 4-2

    Competitor Analysis

    Second Phase of External Analysis

    Goal: Insights that will influence the

    product-market investment decision or the

    effort to obtain and maintain an SCA.

    Focus: Threats, Opportunities, or

    Strategic Uncertainties created by

    emerging or potential competitor moves,

    weaknesses, or strengths.

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    Competitor Analysis PPT 4-3

    Identifying Competitors

    Customer-Based Approaches

    Direct vs. Indirect What choices are customers making?

    Product-Use Associations

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    Identifying Competitors

    Strategic Groupsmakes analysiscompact, feasible, and more usable

    Pursue similar competitive strategies (e.g.,same distribution channel, samecommunication strategies, same

    price/quality position) Have similar characteristics (e.g., size,aggressiveness)

    Have similar assets and competencies

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    Competitor Analysis PPT 4-5

    Competitor Analysis

    Potential Competitors

    Market expansion

    Product expansion

    Backward integrationcompetitivecustomers

    Forward integrationcompetitive

    suppliers

    Export assets or competencies

    mergers/acquisitions

    Retaliatory or defensive strategies

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    Benefits of Competitor Analysis

    Understanding current competitors strategicstrengths and weaknesses can suggestopportunities and threats that will merit aresponse.

    Insights into future competitor strategies mayhelp predict future opportunities and threats.

    Decisions about strategic alternatives mighthinge on the ability to forecast likely reaction of

    key competitors. May help identify strategic uncertainties that willbe worth monitoring over time.

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    Understanding the Competitors

    Objectives and

    Commitment

    Image and

    PositioningSize, Growth

    & Profitability

    Current and

    Past StrategiesStrengths and

    Weaknesses

    Cost Structure

    Exit Barrriers Organization

    and Culture

    Competitor

    Actions

    Figure 4.3

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    Competitor Analysis PPT 4-8

    Relevant Assets and Competencies

    1)What businesses have been successful over

    time?

    What assets or competencies contributed

    to their success?

    What businesses have had chronically low

    performance?

    Why?

    What assets or competencies do they lack?

    Figure 4.4

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    Competitor Analysis PPT 4-9

    2) What are the key customer motivations?

    What is really important to the customer?

    3) What are the large value-added parts of the

    product or service?

    What are the large cost components?

    Relevant Assets and Competencies

    Figure 4.4

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    Competitor Analysis PPT 4-10

    4) Consider the components of the value chain.

    Do any provide the potential to generate a

    competitive advantage?

    Relevant Assets and Competencies

    Figure 4.4

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    The Value Chain

    Firm InfrastructureHuman Resource Management

    ProcurementTechnology Development

    &

    Source: Reprinted with permission 1985 Michael PorterFigure 4.5

    Support

    A

    ctivities

    Primary Activities

    Procurement

    InboundLogistics

    Operations OutboundLogistics

    MarketingSales

    Service

    Human Resource ManagementFirm Infrastructure

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    Competitor Analysis PPT 4-12

    Checklist of Strengths and

    Weaknesses (see p. 72)

    Innovation

    Manufacturing

    FinanceAccess to

    Capital

    Management

    Marketing

    Customer Base

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    Competitor Analysis PPT 4-13

    Competitive Strength Grid

    (see p. 75)

    Identify relevant assets and competencies.

    Scale your firm and the major competitors orstrategic groups of competitors on those assets

    and competencies An SCA is almost always based on having aposition superior to that of the target competitorsin one or more asset or competence area that is

    relevant to the industry and strategy employed. A competency that all competitors have will not

    be the basis for an SCA.

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    Obtaining Information on

    Competitors

    Competitors Website Strategic vision

    Values and culture

    Portfolio of businessesclue to priorities and strategies

    Assets such as plants, global access, brand symbols

    Search Engines for articles and financials

    Databases

    Directories

    US Government Reports

    Trade associations, magazines, and meetings Technical meetings and Journals

    Marketing Research

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    Key Learnings

    Competitors can be identified by customer choice (the set from whichcustomers select) or by clustering them into strategic groups, (firms that

    pursue similar strategies and have similar assets, competencies, and other

    characteristics). In either case, competitors will vary in terms of how

    intensely they compete.

    Competitors should be analyzed along several dimensions, including theirsize, growth and profitability, image, objectives, business strategies,

    organizational culture, cost structure, exit barriers, and strengths and

    weaknesses.

    Potential strengths and weaknesses can be identified by considering the

    characteristics of successful and unsuccessful businesses, key customer

    motivations, and value-added components.

    The competitive strength grid, which arrays competitors or strategic

    groups on each of the relevant assets and competencies, provides a

    compact summary of key strategic information.