1 Human Resource Management TWELFTH EDITION G A R Y D E S S L E R B I J U V A R K K E Y Copyright © 2011 Dorling Kindersley (India) !t" #td $uthori%ed adaptation &rom the 'nited tates edition o& Human Resource Management 12*e +he Manager,s Role in trategic Human Resou Management Chapter 3 Part 1 | Introduction Part 1 | Introduction