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Chapter-3- : Training & Development “Training leads to Perfection” Chapter Tour Training Objectives and Needs – Training Process – Methods of training – Tools Aids – Evaluation of Training programs
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Chapter 3- training and development

Nov 01, 2014

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Page 1: Chapter  3- training and development

Chapter-3-: Training & Development

“Training leads to Perfection”

Chapter Tour

Training Objectives and Needs – Training Process – Methods of training – Tools Aids – Evaluation of Training

programs

Page 2: Chapter  3- training and development

What is Training?How it differs from

Development?

Chapter-3-: Training & Development

Page 3: Chapter  3- training and development

Training:

Training is the organised procedure by which people learn knowledge or skills for a definite purpose. Training bridges the differences between job requirements and employee’s present specification.

Training Improves, changes and moulds the employees knowledge, skills, behaviour and aptitude & attitude towards the requirements of the job and the organisation.

Training is beneficial for the organisation, Individuals and Human resource process at large.

Chapter-3-: Training & Development

Page 4: Chapter  3- training and development

Need for Training:

Match the Employee specification with Job requirements & organisational needs.

Organisational Viability and Transformational Process

Technological Advancement

Organisational Complexity

Human Relations

Change in Job Assignment

Chapter-3-: Training & Development

Page 5: Chapter  3- training and development

Objectives of Training:

In line with the organisational goals and objectives, following objectives are set for training programs:

Employee performance enhancement To prevent Obsolescence Guidance to new entrants Enhance Efficiency and Productivity To generate Back up To ensure smoothness in functioning and economy in

operations To boost the morale of employees and motivate them for

higher level task.

Chapter-3-: Training & Development

Page 6: Chapter  3- training and development

Training Need Assessment (TNA / TNI):

Chapter-3-: Training & Development

Page 7: Chapter  3- training and development

Designing training & development programmes:-

Every training & development programs must address certain vital issues-

o Who participates in the program?o Who are the trainers?o What methods and techniques are to be used for

training?o What should be the level of training?o What learning principles are needed?o Where is the program conducted?

Chapter-3-: Training & Development

Page 8: Chapter  3- training and development

Training Process:-

Chapter-3-: Training & Development

Understanding Organisational Objectives and

Strategies

Training Need Assessment

Establishment of Training Goals

Devising Training Programmes

Implementation of Training Programme

Evaluation of Results

Page 9: Chapter  3- training and development

Training Methods:-

On the Job Method (OJT)Off the Job Training

Chapter-3-: Training & Development

On the Job Training

o Job Rotation

o Coaching

o Job Instruction

o Committee Assignments

Off the Job Training

o Vestibule Training

o Role Playing

o Lecture Methods

o Conference or Discussion

o Programmed Instruction

Page 10: Chapter  3- training and development

Training Methods:- Cont…

Chapter-3-: Training & Development

On the Job Training

o Job Rotation: Movement of the trainee from one job to another. The trainee receives job knowledge and gains experience.

o Coaching : The trainee is placed under a particular supervisor who functions as a coach. The supervisor provides feedback to the employee and supports him to improve.

o Job Instruction : Step by Step training

o Committee Assignments : A group of trainees are selected and given an opportunity to resolve a live case in the organisation. This will enhance their decision making and problem solving approach.

Page 11: Chapter  3- training and development

Training Methods:-Cont…Chapter-3-: Training & Development

Off the Job Training

o Vestibule Training: Actual work conditions are simulated in a class room.

o Role Playing : It is a method of human interaction that involves realistic behaviour in imaginary situations.

o Lecture Methods: It is the traditional and direct method of instruction. These lectures develop motivation in trainees and stimulate their performance.

o Conference or Discussion: A group of people meet together to pose Ideas, examine and share facts, Ideas and data, test assumptions and draw conclusions, all of which contributes to the improvement of job performance.

o Programmed Instruction: This is the latest introduction in the field of training. The Instructions are arranged in a carefully planned sequential units, arranged from simple to more complex levels of instructions.

Page 12: Chapter  3- training and development

Key Advantages of Training:-

o Increased Productivity

o Heightened Morale

o Reduced Supervision

o Reduced Accidents

o Increased Organisational stability

Chapter-3-: Training & Development

Page 13: Chapter  3- training and development

Chapter-3-: Training & Development

Who are the Trainers:

Training and development programs may be conducted by several peoples, including the following:

o Immediate supervisors

o Co-workers as in buddy systems

o Members of the Personnel Staff

o Specialists in other parts of the company

o Outside consultants

o Industry associations

o Faculty Members at University

Page 14: Chapter  3- training and development

Evaluation of Training Programme:-

The process of training evaluation has been defined as “any attempt to obtain information on the effects of training performance and to access the value of training in the light of that information.”

Evaluation of training can take place on following levels:

Reactions Learning Job Behavior Organisation Ultimate Value

Chapter-3-: Training & Development

Page 15: Chapter  3- training and development

Evaluation of Training Programme:-

o Reactions: Evaluation on the basis of Trainees reaction to the usefulness of coverage of the matter, depth of the course content, method of presentation, teaching methods etc..

o Learning: Evaluation on the basis of quantity of learning and time of learning with the application of the knowledge gained through training.

o Job Behaviour: Evaluation based on the manner and extent to which the trainee has applied his learning to his job.

o Organisation: Evaluation based on the overall organisation’s increased productivity, quality, morale, sales turnover etc..

oUltimate Value: Measurement of the ultimate result of the contributions of the training programme to the company goals like survival, growth, profitability etc..and to the individual goals like personality and social goals like CSR activities.

Chapter-3-: Training & Development