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Chapter 2_Job Analysis

Apr 06, 2018

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Shweta Ratna
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    Chapter 2

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    Job Analysis Steps in JA

    Methods of collecting information for preparing JA

    Job Description Sections

    Job Specification

    Competency based Job analysis

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    The procedure for determining the duties and skill

    requirements of a job and the kind of person who

    should be hired for it.Job analysis

    A list of jobs duties, responsibilities, reporting

    relationships, working conditions and supervisory

    responsibilities-one product of a job analysis

    Job

    description

    A list of a jobs human requirements, that is, the

    requisite education, skills, personality, and so on

    another product of a job analysis.

    Job

    specifications

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    Workactivities

    Human behaviorsumanrequirements

    JobcontextMachines, tools,equipment, and

    work aids

    Performancestandards

    InformationCollected Via JobAnalysis

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    Recruitment andSelection

    Compensationegal Compliance

    DiscoveringUnassigned Duties PerformanceAppraisal

    Training

    InformationCollected Via JobAnalysis

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    46

    1

    2345

    Steps in doing a job analysis:

    Review relevant background information.(Organization chart, Process Chart

    Decide how youll use the information.

    Select representative positions.

    Actually analyze the job.

    Verify the job analysis information.

    6 Develop a job description and jobspecification.

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    Interview

    Questionnaire

    Observation

    Participant dairy/log

    Qualitative

    Techniques

    Position Analysis Questionnaire (PAQ)

    Internet-based Job analysisQuantitative

    Techniques

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    48

    Information Sources

    Individual employees

    Groups of employees

    Supervisors withknowledge of the job

    Advantages

    Quick, direct way to findoverlooked information

    Disadvantages

    Distorted information

    Interview Formats

    Structured (Checklist)

    Unstructured

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    Note:Use aquestionnairelike this tointerview jobincumbents,

    or have themfill it out.

    Source:www.hr.blr.com. Reprinted withpermission of the publisher, Business andLegal Reports, Inc., Old Saybrook, CT

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    The job analyst and supervisor should work togetherto identify the workers who know the job best.

    It is advisable to quickly establish rapport with theinterviewee.

    Follow a structured guide or checklist, one that listsopen-ended questions and provides space for answers.

    Ask the worker to list his or her duties in order ofimportance and frequency of occurrence.

    After completing the interview, review and verifythe data.

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    411

    Information Source Have employees fill out

    questionnaires todescribe their job-related

    duties andresponsibilities

    Questionnaire Formats Structured checklists

    Open-ended questions

    Advantages Quick and efficient way

    to gather informationfrom large numbers of

    employees Disadvantages

    Expense and timeconsumed in preparingand testing the

    questionnaire

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    412

    Information Source

    Observing and noting thephysical activities ofemployees as they go

    about their jobs

    Advantages

    Provides first-handinformation

    Reduces distortion of

    information Disadvantages

    Time consuming

    Difficulty in capturingentire job cycle

    Of little use if jobinvolves a high level ofmental activity

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    413

    Information Source

    Workers keep achronological diary/ logof what they do and the

    time spent on eachactivity

    Advantages

    Produces a morecomplete picture of the

    job

    Employee participation

    Disadvantages

    Distortion of information

    Depends uponemployees to accuratelyrecall their activities

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    1. Position Analysis Questionnaire (PAQ) A questionnaire used to collect quantifiable data concerning

    the duties and responsibilities of various jobs.

    Contains 194 items

    PAQ basic activities (www.paq.com)

    1. Having decision making/communication/socialresponsibilities

    2. Performing skilled activities

    3. Being physically active

    4. Operating vehicles/equipment

    5. Processing information

    2. Internet-based Job AnalysisO*NET (www.onetcenter.org)

    http://www.paq.com/http://www.paq.com/
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    The 194 PAQ elementsare grouped into sixdimensions. This exhibits11 of the informationinput questions orelements. Other PAQpages contain questions

    regarding mentalprocesses, work output,relationships with others,job context, and otherjob characteristics.

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    A written statement of what the workeractually does, how he or she does it, andwhat the jobs working conditions are.

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    JobIdentification

    JobSummary

    Responsibilitiesand Duties

    Authority of theIncumbentStandards ofPerformance

    WorkingConditions

    JobSpecifications

    Sections of aTypical JobDescription

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    Job Identification Job title

    Preparation date

    Preparer

    Job Summary General nature of the job

    Major functions/activities

    Relationships

    Reports to:

    Supervises:

    Works with:

    Outside the company:

    Responsibilities andDuties

    Major responsibilities andduties (essential functions)

    Decision-making authority

    Direct supervision

    Budgetary limitations

    Standards ofPerformance and

    Working Conditions What it takes to do the job

    successfully

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    Job identification

    Job summary

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    Responsibilitiesand duties

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    What human traits and experience arerequired to do this job effectively?

    Specifications for trained vs. untrainedpersonnel

    Specifications based on judgment Use common sense

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    Job enlargement Assigning workers additional same-level activities

    Job rotation Systematically moving workers from one job to

    another

    Job enrichment Redesigning jobs in a way that increases the

    opportunities for the worker to experience feelings

    of responsibility, achievement, growth andrecognition.

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    Describes the job in terms of measurable,observable, behavioral competencies(knowledge, skills and/or behaviors) that anemployee doing that job must exhibit to do

    the job well.

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    Aditya Birla Group (Hay Guide Chart Profilemethod)

    Patni Computer Systems

    Jindal Steel

    Tata steel