8/3/2019 Chapter 2_Job Analysis
1/25
Chapter 2
8/3/2019 Chapter 2_Job Analysis
2/25
Job Analysis Steps in JA
Methods of collecting information for preparing JA
Job Description Sections
Job Specification
Competency based Job analysis
8/3/2019 Chapter 2_Job Analysis
3/25
The procedure for determining the duties and skill
requirements of a job and the kind of person who
should be hired for it.Job analysis
A list of jobs duties, responsibilities, reporting
relationships, working conditions and supervisory
responsibilities-one product of a job analysis
Job
description
A list of a jobs human requirements, that is, the
requisite education, skills, personality, and so on
another product of a job analysis.
Job
specifications
8/3/2019 Chapter 2_Job Analysis
4/25
Workactivities
Human behaviorsumanrequirements
JobcontextMachines, tools,equipment, and
work aids
Performancestandards
InformationCollected Via JobAnalysis
8/3/2019 Chapter 2_Job Analysis
5/25
Recruitment andSelection
Compensationegal Compliance
DiscoveringUnassigned Duties PerformanceAppraisal
Training
InformationCollected Via JobAnalysis
8/3/2019 Chapter 2_Job Analysis
6/25
46
1
2345
Steps in doing a job analysis:
Review relevant background information.(Organization chart, Process Chart
Decide how youll use the information.
Select representative positions.
Actually analyze the job.
Verify the job analysis information.
6 Develop a job description and jobspecification.
8/3/2019 Chapter 2_Job Analysis
7/25
Interview
Questionnaire
Observation
Participant dairy/log
Qualitative
Techniques
Position Analysis Questionnaire (PAQ)
Internet-based Job analysisQuantitative
Techniques
8/3/2019 Chapter 2_Job Analysis
8/25
48
Information Sources
Individual employees
Groups of employees
Supervisors withknowledge of the job
Advantages
Quick, direct way to findoverlooked information
Disadvantages
Distorted information
Interview Formats
Structured (Checklist)
Unstructured
8/3/2019 Chapter 2_Job Analysis
9/25
Note:Use aquestionnairelike this tointerview jobincumbents,
or have themfill it out.
Source:www.hr.blr.com. Reprinted withpermission of the publisher, Business andLegal Reports, Inc., Old Saybrook, CT
8/3/2019 Chapter 2_Job Analysis
10/25
The job analyst and supervisor should work togetherto identify the workers who know the job best.
It is advisable to quickly establish rapport with theinterviewee.
Follow a structured guide or checklist, one that listsopen-ended questions and provides space for answers.
Ask the worker to list his or her duties in order ofimportance and frequency of occurrence.
After completing the interview, review and verifythe data.
8/3/2019 Chapter 2_Job Analysis
11/25
411
Information Source Have employees fill out
questionnaires todescribe their job-related
duties andresponsibilities
Questionnaire Formats Structured checklists
Open-ended questions
Advantages Quick and efficient way
to gather informationfrom large numbers of
employees Disadvantages
Expense and timeconsumed in preparingand testing the
questionnaire
8/3/2019 Chapter 2_Job Analysis
12/25
412
Information Source
Observing and noting thephysical activities ofemployees as they go
about their jobs
Advantages
Provides first-handinformation
Reduces distortion of
information Disadvantages
Time consuming
Difficulty in capturingentire job cycle
Of little use if jobinvolves a high level ofmental activity
8/3/2019 Chapter 2_Job Analysis
13/25
413
Information Source
Workers keep achronological diary/ logof what they do and the
time spent on eachactivity
Advantages
Produces a morecomplete picture of the
job
Employee participation
Disadvantages
Distortion of information
Depends uponemployees to accuratelyrecall their activities
8/3/2019 Chapter 2_Job Analysis
14/25
1. Position Analysis Questionnaire (PAQ) A questionnaire used to collect quantifiable data concerning
the duties and responsibilities of various jobs.
Contains 194 items
PAQ basic activities (www.paq.com)
1. Having decision making/communication/socialresponsibilities
2. Performing skilled activities
3. Being physically active
4. Operating vehicles/equipment
5. Processing information
2. Internet-based Job AnalysisO*NET (www.onetcenter.org)
http://www.paq.com/http://www.paq.com/8/3/2019 Chapter 2_Job Analysis
15/25
The 194 PAQ elementsare grouped into sixdimensions. This exhibits11 of the informationinput questions orelements. Other PAQpages contain questions
regarding mentalprocesses, work output,relationships with others,job context, and otherjob characteristics.
8/3/2019 Chapter 2_Job Analysis
16/25
A written statement of what the workeractually does, how he or she does it, andwhat the jobs working conditions are.
8/3/2019 Chapter 2_Job Analysis
17/25
417
JobIdentification
JobSummary
Responsibilitiesand Duties
Authority of theIncumbentStandards ofPerformance
WorkingConditions
JobSpecifications
Sections of aTypical JobDescription
8/3/2019 Chapter 2_Job Analysis
18/25
418
Job Identification Job title
Preparation date
Preparer
Job Summary General nature of the job
Major functions/activities
Relationships
Reports to:
Supervises:
Works with:
Outside the company:
Responsibilities andDuties
Major responsibilities andduties (essential functions)
Decision-making authority
Direct supervision
Budgetary limitations
Standards ofPerformance and
Working Conditions What it takes to do the job
successfully
8/3/2019 Chapter 2_Job Analysis
19/25
Job identification
Job summary
8/3/2019 Chapter 2_Job Analysis
20/25
Responsibilitiesand duties
8/3/2019 Chapter 2_Job Analysis
21/25
What human traits and experience arerequired to do this job effectively?
Specifications for trained vs. untrainedpersonnel
Specifications based on judgment Use common sense
8/3/2019 Chapter 2_Job Analysis
22/25
Job enlargement Assigning workers additional same-level activities
Job rotation Systematically moving workers from one job to
another
Job enrichment Redesigning jobs in a way that increases the
opportunities for the worker to experience feelings
of responsibility, achievement, growth andrecognition.
8/3/2019 Chapter 2_Job Analysis
23/25
Describes the job in terms of measurable,observable, behavioral competencies(knowledge, skills and/or behaviors) that anemployee doing that job must exhibit to do
the job well.
8/3/2019 Chapter 2_Job Analysis
24/25
424
8/3/2019 Chapter 2_Job Analysis
25/25
Aditya Birla Group (Hay Guide Chart Profilemethod)
Patni Computer Systems
Jindal Steel
Tata steel