Chapter 15 Lecture 26: pp.766-789

Chapter 15Lecture 26: pp.766-

789 Computer Careers and Certification

Chapter 15 Objectives

Describe career opportunities available in various segments of the computer industry

Describe career opportunities available in various segments of the computer industry

Discuss functions of jobs available in an IT department

Discuss functions of jobs available in an IT department

Distinguish between trade schools and colleges

Distinguish between trade schools and colleges

Differentiate among various computer-related majors for college students

Differentiate among various computer-related majors for college students

Identify ways to stay current with changing technology after graduation

Identify ways to stay current with changing technology after graduation

List the benefits of certification for employers, employees, and vendors

List the benefits of certification for employers, employees, and vendors

Identify ways to prepare for certificationIdentify ways to prepare for certification

List the general areas of IT certificationList the general areas of IT certification

Name some specific IT certifications in each certification area

Name some specific IT certifications in each certification area

The Computer Industry

The expected demand for computer professionals is…

p. 776 Fig. 15-1

Currently 10.5 million computer workers with expected increase of 2 to 3% annually

The number of students majoring in computer-related fields is declining

Careers in the Computer Industry

The primary areas where job opportunities are found…

p. 778

Computer sales

Computer education

and training field

General business and government

organisations

Computer equipment

field

Computer software

field

IT consulting field

Computer service and repair field

Careers in the Computer IndustryAn information technology (IT) department is…

p. 778 Fig. 15-2

Department in business or government agency that employs people in computer-related jobs

Responsible for keeping all computer operations and networks operating smoothly

Working in an IT Department

Jobs available in an IT department include…

p. 780 - 781

ManagementManagementManagementManagementChief Information Chief Information Officer / VP of ITOfficer / VP of IT

Chief Security OfficerChief Security Officer

E-commerce E-commerce administratoradministrator

Network administratorNetwork administrator

Application Application programmerprogrammer

Software engineerSoftware engineer

Systems analystSystems analystComputer scientistComputer scientist

Systems programmerSystems programmerDatabase analystDatabase analyst

Technical writerTechnical writer

Web page authorWeb page author

Computer operatorComputer operator Data Data communications analystcommunications analyst

Corporate trainerCorporate trainer Help desk specialistHelp desk specialist

Computer forensics Computer forensics specialistspecialist

Computer technicianComputer technician Graphic designer / Graphic designer / illustratorillustrator

Network security Network security specialistspecialistDatabase administratorDatabase administrator

Quality assurance Quality assurance specialistspecialistDesktop publisherDesktop publisher

Security administratorSecurity administrator

System System development development and and programmingprogramming

System System development development and and programmingprogramming

Technical Technical servicesservicesTechnical Technical servicesservices

OperationsOperationsOperationsOperations

TrainingTrainingTrainingTraining

Project leader / managerProject leader / manager

Web administrator / Web administrator / WebmasterWebmaster

Careers in the Computer IndustryThe computer equipment field includes…

p. 782 Fig. 15-4

The manufacturers and distributors of computers and computer-related hardware

Careers involve design, manufacture, and production of computer equipment

Careers in the Computer IndustryThe computer software field includes…

p. 782 - 783

Computer scientist

researches, invents, and

develops solutions to complex

software problems

Project leader

analyzes requirements,

designs solutions, and oversees

software development

process

Companies that develop,

manufacture, and support

software

Programmerwrites and tests

computer programs

Software engineerdesigns

and develops software

Careers in the Computer IndustryThe computer service and repair field…

p. 783 Fig. 15-5

Provides preventative maintenance, component installation, and repair services

Computer technician—installs, maintains, and repairs hardware

Careers in the Computer IndustryCareer opportunities in computer sales require…

p. 783 - 784 Fig. 15-6

A general understanding of computers and specific knowledge of the product they are selling

Careers in the Computer IndustryCareer opportunities in education and training…

p. 784 Fig. 15-7

Schools, colleges, universities, and private companies need educators and trainers Corporate trainers teach employees how to use software, design

and develop systems, and program

Careers in the Computer IndustryAn IT consultant is an…

p. 784

Individual who draws upon expertise in specialized area of computers

Computer Computer selectionselection

SystemSystemdesigndesign

Hardware and Hardware and software software

configurationconfiguration

Network design Network design and installationand installation

CommunicationsCommunications

Web Web developmentdevelopment

Preparing for a Career in the Computer Industry

A trade school…

p. 785

Offers programs in Offers programs in programming, Web programming, Web

development, graphic development, graphic design, hardware design, hardware

maintenance, maintenance, networking, networking, PC support, PC support,

and and securitysecurity

Students can complete Students can complete trade school programs trade school programs in shorter time in shorter time than college than college or university or university programsprograms

Preparing for a Career in the Computer Industry

The three broad disciplines in higher education that produce the majority of entry-level employees in the computer industry are…

p. 786 Fig. 15-8

Preparing for a Career in the Computer Industry

Computer Information Systems (CIS) include…

p. 786

Programs that emphasize technical knowledge and skills

Sometimes called management information systems (MIS) or management information technology

Preparing for a Career in the Computer Industry

Computer Science (CS) includes…

p. 786

Programs that stress theoretical side of programming and operating systems

Also called software engineering

Preparing for a Career in the Computer Industry

How do companies advertise computer-related job openings?

p. 788 Fig. 15-10

Some Web sites specialized in helping people find jobs Some allow job seekers to submit resumes online

Preparing for a Career in the Computer Industry

Organisations for computer professionals include…

p. 789 Fig. 15-11

Association for Computing Machinery (ACM)—science-oriented

Association of Information Technology Professionals (AITP)—programmers, systems analysts, and information processing managers

Preparing for a Career in the Computer Industry

A user group is…

p. 790 Fig. 15-12

A collection of people with common computer equipment or software interests

Preparing for a Career in the Computer Industry

Professional growth and continuing education includes…

p. 790 Fig. 15-13

Events such as workshops, seminars, conferences, conventions, and trade shows

CES—trade show that brings together hundreds of vendors and more than 130,000 attendees

Training in form of books, video-based training, computer-based training (CBT), Web-based training (WBT), and instructor-led training

Preparing for a Career in the Computer Industry

Stay informed about the computer industry by…

p. 791 Figs. 15-14–15-15

Reading computer industry publications Checking out news, blogs, and technical Web sites

Certification

Certification is…

p. 792

The process of verifying technical knowledge in a particular area

Proficiency is acknowledged with a certificate

Certification

The benefits of certification include…

p. 792 Fig. 15-16

Enhances employee’s career, provides better standing as industry professional, and higher salaries and bonuses

Certification

The benefits of vendor-sponsored certification are…

p. 793 Fig. 15-17

Vendors provide access to technical information, advanced training, and discounts on publications and tools

Certification

How does certification benefit customers, employers, and industry?

p. 793

Institute for Certification of Computer Professionals (ICCP)

defines standards designed to raise competence level for computer industry

Employers benefit from more productive and knowledgeable workers

Certification is a form of industry self-regulation

Customers receive better service fromemployees with certification(s)

Certification

Factors to consider in choosing a certification include…

p. 794 Fig. 15-18

Certification

Options available to prepare for certification are…

p. 794

Self-studySelf-study

Online training classesOnline training classes Instructor-led trainingInstructor-led training

Web resourcesWeb resources

Certification

What are the examinations like?

p. 795 Fig. 15-19

Taken using computers Some are multiple

choice, others are skill based

With computerised adaptive testing, the tests analyze a person’s responses while taking the test

A Guide to Certification

Application software certification is…

p. 796

Focused on knowledge of Focused on knowledge of application softwareapplication software

Sometimes called Sometimes called end-user certificationsend-user certifications

MicrosoftMicrosoftCertifiedCertifiedDesktop Desktop SupportSupport

Technician Technician (MCDST)(MCDST)

sponsored by Microsoft

Microsoft Microsoft Office Office

Specialist Specialist (MOS)(MOS)

sponsored by Microsoft

Adobe Adobe Certified Certified ExpertExpert

sponsored by Adobe Systems

Macromedia Macromedia Certified Certified

ProfessionalProfessionalsponsored

by Macromedia

IBM Certified IBM Certified Professional Professional

for Lotus for Lotus SoftwareSoftware

sponsored by IBM

A Guide to Certification

Operating system certification include…

p. 797

Focus on particular skills—user, Focus on particular skills—user, operator, system administrator, operator, system administrator,

and system engineerand system engineerDiffering levels of certificationDiffering levels of certification

Red Hat Red Hat Certified Certified Engineer Engineer (RHCE)(RHCE)

sponsored sponsored by Red Hatby Red Hat

Microsoft Microsoft Certified Certified

Professional Professional (MCP)(MCP)

sponsored sponsored by Microsoftby Microsoft

Red Hat Red Hat Certified Certified

Technician Technician (RHCT)(RHCT)

sponsored sponsored by Red Hatby Red Hat

IBM Certified IBM Certified SpecialistSpecialistsponsored sponsored

by IBMby IBM

Sun Certified Sun Certified System System

AdministratoAdministratorr

sponsored sponsored by Sunby Sun

A Guide to Certification

Programming certifications are a…

p. 797

Recognition of programming trainingRecognition of programming training Broadens knowledge and skill baseBroadens knowledge and skill base

IBM Certified IBM Certified Solution Solution

DeveloperDevelopersponsored sponsored

by IBMby IBM

Certified Certified Software Software

Development Development Professional Professional

(CSDP)(CSDP)sponsored sponsored

by IEEE by IEEE Computer Computer

SocietySociety

Microsoft Microsoft Certified Certified Solution Solution

DeveloperDeveloper(MCSD)(MCSD)

sponsored sponsored by Microsoftby Microsoft

Microsoft Microsoft Certified Certified

Application Application Developer Developer

(MCAD)(MCAD)sponsored sponsored

by Microsoftby Microsoft

Sun Certified Sun Certified Java Java

DeveloperDevelopersponsored sponsored

by Sunby Sun

Sun Certified Sun Certified Enterprise Enterprise ArchitectArchitect

sponsored sponsored by Sunby Sun

Sun Certified Sun Certified ProgrammerProgrammersponsored sponsored

by Sunby Sun

A Guide to Certification

Hardware certifications are a…

p. 798

Recognition of general knowledge Recognition of general knowledge of hardware and controlling of hardware and controlling

software needed to set up, maintain, software needed to set up, maintain, and repair a computerand repair a computer

Can be narrowly or Can be narrowly or broadly focusedbroadly focused

IBM IBM eServer eServer Certified Certified SpecialistSpecialist

sponsored by sponsored by IBM IBM

A+A+sponsored by sponsored by Computing Computing Technology Technology

Industry Industry Association Association (CompTIA)(CompTIA)

NACSE NACSE Network Network

Technician Technician (NNT)(NNT)

sponsored by sponsored by National National

Association of Association of Communication Communication

Systems Systems Engineers Engineers (NACSE)(NACSE)

A Guide to Certification

Networking certifications are…

p. 798

Awarded to professionals who demonstrate expertise in planning, Awarded to professionals who demonstrate expertise in planning, installing, managing, and troubleshooting a networkinstalling, managing, and troubleshooting a network

Certified Certified Novell Novell

Engineer Engineer (CNE)(CNE)

sponsored sponsored by Novellby Novell

Certified Certified Novell Novell

AdministratoAdministrator (CNA)r (CNA)

sponsored sponsored by Novellby Novell

Cisco Cisco Certified Certified Network Network

Professional Professional (CCNP)(CCNP)

sponsored sponsored by Ciscoby Cisco

Sun Certified Sun Certified Network Network

AdministratoAdministratorr

sponsored sponsored by Sunby Sun

Network+Network+sponsored sponsored

by by Computing Computing Technology Technology

Industry Industry Association Association (CompTIA)(CompTIA)

A Guide to Certification

Computer forensics certification include…

p. 799

Discovery, collection, and analysis of Discovery, collection, and analysis of evidence found on computers and evidence found on computers and

networksnetworks

Certificate holds are considered Certificate holds are considered highly credible during computer highly credible during computer

crimes casescrimes cases

Certified Certified Forensic Forensic Computer Computer ExaminerExaminer

(CFCE)(CFCE)sponsored sponsored

by by International International Association Association of Computer of Computer InvestigativeInvestigativeSpecialists Specialists

(IACIS)(IACIS)

Certified Certified Electronic Electronic Evidence Evidence Collection Collection Specialist Specialist (CEECS)(CEECS)

sponsored sponsored by by

International International Association Association of Computer of Computer Investigative Investigative Specialists Specialists

(IACIS)(IACIS)

Certified Certified Computer Computer ExaminerExaminer

(CCE)(CCE)sponsored sponsored

by by International International

Society of Society of Forensic Forensic Computer Computer Examiners Examiners

(ISFCE)(ISFCE)

A Guide to Certification

Security certifications…

p. 799

Measure a candidate’s ability to identify and control security Measure a candidate’s ability to identify and control security risks to computer resourcesrisks to computer resources

Systems Systems Security Security Certified Certified

PractitionerPractitioner(SSCP)(SSCP)

sponsored by sponsored by (ISC)(ISC)22

Certified Certified Information Information

Security Security Professional Professional

(CISSP)(CISSP)sponsored by sponsored by

(ISC)(ISC)22

Security Security Certified Certified Network Network

ProfessionalProfessional(SCNP)(SCNP)

sponsored by sponsored by The Security The Security

Certified Certified ProgramProgram

Security Security Certified Certified Network Network ArchitectArchitect(SCNA)(SCNA)

sponsored by sponsored by The Security The Security

Certified Certified ProgramProgram

A Guide to Certification

Internet certifications…

p. 800

Require technical expertise in Require technical expertise in networking hardware and networking hardware and

configurationconfiguration

Include Web management, Web Include Web management, Web programming, and Web programming, and Web

development certificationsdevelopment certifications

Cisco Cisco Certified Certified

Internetwork Internetwork Expert Expert (CCIE)(CCIE)

sponsored sponsored by Ciscoby Cisco

Certified Certified Internet Internet

Webmaster Webmaster (CIW)(CIW)

sponsored sponsored by Prosoft by Prosoft TrainingTraining

Certified Certified Web Web

Professional Professional (CWP)(CWP)

sponsored sponsored by by

International International Webmasters Webmasters AssociationAssociation

A Guide to Certification

Database system certifications are…

p. 800

Awarded for knowledge Awarded for knowledge of a specific database of a specific database management systemmanagement system

Test the various tasks Test the various tasks a database management a database management

staff must performstaff must perform

IBM IBM Certified Certified Solutions Solutions Expert–Expert–InformixInformix

sponsored sponsored by IBMby IBM

IBM IBM Certified Certified Solutions Solutions

Expert–DB2Expert–DB2sponsored sponsored

by IBMby IBM

Microsoft Microsoft Certified Certified Database Database

AdministratoAdministrator (MCDBA)r (MCDBA)sponsored sponsored

by Microsoftby Microsoft

Sybase Sybase Certified Certified

ProfessionalProfessionalsponsored sponsored by Sybaseby Sybase

Oracle Oracle Certified Certified

ProfessionalProfessionalsponsored sponsored by Oracleby Oracle

Summary of Computer Careers and Certification

Variety of available computer-related careers

Variety of available computer-related careers

Computer education at trade schools, computer-related majors at colleges and

universities, job searches, career development planning, professional organizations, and

professional growth

Computer education at trade schools, computer-related majors at colleges and

universities, job searches, career development planning, professional organizations, and

professional growth

Certification preparation, examinations, and resources

Certification preparation, examinations, and resources

Specific certificationsSpecific certifications

Chapter 15 Complete