Chapter 14 Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 1 Applying and Interviewing for Employment.

Chapter 14

Copyright © 2012 Pearson Education, Inc. publishing as Prentice Hall Chapter 14 - 1

Applying and Interviewing for

Employment

Learning Objectives1. Submitting your résumé

2. Understanding the interview process

3. Preparing for a job interview

4. Interviewing for success

5. Following up after an interview

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Submitting Your Résumé

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Application Letters

Solicited Unsolicited

Why You Are Sending It

What You Are Sending

Benefits of Reading It

• Clearly identify the opportunity

• Show you understand the company

• Don’t volunteer salary history

• Keep it short—about three paragraphs

• Show personality but stay businesslike

• Project confidence, not arrogance

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Application Letter Tips

Chapter 14 - 5

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Using the AIDA Plan

•Attention

•Interest

•Desire

•Action

Résumé Follow-Up

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•Communication

•Professionalism

•Employer Instructions

•Closing Date

• Has a decision been made?

• Can you tell me what will happen next?

• What is the company’s time frame?

• Could I follow-up in another week?

• Can I provide additional information?

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Follow-Up Questions

Chapter 14 - 8

Understanding the Interview Process

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Interview Sequence

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Screening

Selection

Final Stage

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Group

Stress

Situational

Open-Ended

Panel

Working

Behavioral

Structured

Types ofInterviews

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Interview Media•Telephone

•Email and IM

•Video Technology

•Online Options

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What Employers Seek

Suitability Organization Fit

Attitudes

Personal Style

Background

Experience

Job-Related Traits

Education

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Preemployment Tests

Integrity

Personality

Cognition

Knowledge and Skills

SubstanceAbuse

Background

Preparing for a Job Interview

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Research the Company

Operations

Markets

Challenges

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Employer’s Questions

• The hardest decision you ever made

• Your greatest weaknesses

• Goals over the next five years

• What you didn’t like about prior jobs

• Relate something about yourself

Prepare Your Questions

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DemonstrateUnderstanding

Steer the Discussion

Evaluate theOpportunity

Meet InterviewerExpectations

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Build Your Confidence

Weaknesses

Strengths

Apprehension

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Polish Your Style

•Mock Interviews

•Nonverbal Skills

•Voice Training

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Professional Image

•Grooming

•Clothing

•Behavior

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Be Ready Upon Arrival

Preparing Traveling Waiting

Your Résumé

Support Papers

Your Portfolio

The Location

The Route

Travel Time

Review

Professionalism

Respect

Interviewing for Success

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The Warm-Up Stage

FirstImpression

BodyLanguage

SocialSkills

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Asking andResponding

CarefulListening

PersonalQuestions

Questions-and-Answers

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Courtesyand Interest

SalaryOptions

InterviewNotes

Close the Interview

Following Up After an Interview

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Follow-Up Messages

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• Thank-You Message

• Message of Inquiry

• Request Time Extension

Follow-Up Messages

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• Letter of Acceptance

• Letter Declining Job Offer

• Letter of Resignation

Applying and Interviewing for

Employment

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