Chapter 12 Intervention Activating Resources
Chapter 12
Intervention
Activating Resources
Applying Generalist Intervention Skills
• Accentuate and develop strengths
• Experiment with changes
• Renegotiate transactions of the client system with the environment
• Modify functioning of environmental systems
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Maintaining Progress in the Action Plan
• Collaborating
• Maintaining focus
• Encouraging participation
• Stimulating support
• Handling differences
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Maintaining Progress in the Action Plan
• Sustaining motivation
• Validating the client's reality
• Accepting nature of change
• Respecting uniqueness
• Providing emotional support
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© 2013 Pearson Education, Inc. All rights reserved.
© 2013 Pearson Education, Inc. All rights reserved.
Implementing Action Plans
• Collaborating on actions– Monitor the plan– Frame between-meeting activities – Share responsibility for interventions
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Enhancing Interactions
• Maintaining focus– Help clients stay on course– Discuss issues in depth before moving on– Focus discussion in formal meetings
• Encouraging participation
• Stimulating support and alliances
• Handling differences
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Sustaining Motivation
• Validating the client’s reality– Especially important for issues of oppression– Normalize clients’ experiences
• Accepting the nature of change– Change occurs erratically – Resistance is to be expected– Set-backs are natural; Requires patience
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Sustaining Motivation
• Respecting Uniqueness– No two clients change in same way– Acknowledge unique qualities– Openly discuss and accept differences– Provide emotional support
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Developing Power
• Noting expertise, resources, and gifts
• Promoting leadership
• Facilitating choices
• Creating New Concepts
• Locating genuine options
• Magnifying strengths ; Highlighting solutions; Shaping competence
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Offering and Constructing Feedback
• Facilitates self-evaluation
• Behavior has three parts:– Intent; Behavior; Outcome
• Articulating intent allows observation and analysis of:– Which behaviors net intended results– Which miss their marks
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Creating New Concepts
• Reframing
• Using metaphors
• Using narrative strategies
• Externalizing
• Trying out new behaviors
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Using Narrative Strategies & Trying Out New Behaviors
• Externalizing
• Constructing Experimental Activities
• Observations; Connecting & disconnecting
• Maintaining productive actions
• Taking small steps
• Implementing Activities
• Following Up
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© 2013 Pearson Education, Inc. All rights reserved.
© 2013 Pearson Education, Inc. All rights reserved.
Managing Resources
• Link clients with resources
• Workers – Play supplemental roles– Choose methods that increase clients'
resource management skills
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Client Advocacy
• Collaborate with clients to influence the way other systems respond
• Expand opportunities
• Traverse bureaucratic red tape
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Maximizing Clients’ Rights
• Increase client access to programs, services, and other benefits
• Fair hearings and appeals – Mechanisms for appealing decisions
• Due process of law – Protects rights
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Education: Teaching & Sharing Information
• Role-playing
• Structured training experiences
• Modeling
• Offering theoretical information, practice wisdom, and research findings
• Using expertise to inform and normalize
• Self-disclosure
© 2013 Pearson Education, Inc. All rights reserved.
© 2013 Pearson Education, Inc. All rights reserved.
© 2013 Pearson Education, Inc. All rights reserved.