Chapter 10 Business Technology (1).ppt

Business TechnologyBetter Business1st EditionPoatsy Martin 2010 Pearson Education, Inc. 1chapter10Slide presentation prepared by Pam JansonStark State Collee o! "ec#noloyLearning Objectives1. What are the functions of a companys chief information ofcer (CIO) and information technology (IT) department?2. How are information technology, information systems, information, and data interrelated within a business?3. How are major types of hardware, software, and networks used in business? 4. What are the benefts and risks of technology in the workplace, taking into account safety, creativity, communication, productivity, privacy, and ethics?5. What is the impact of technology on the international business environment based on ofshoring, outsourcing, and alternative methods of communication? 2010 Pearson Education, Inc. Publis#in as Prentice $all2The Role of the Chief Information Officer 2010 Pearson Education, Inc. Publis#in as Prentice $all%Information Technology Department TasksEnsuring securityHandling emergency recoveryKeeping equipment operational and currentManaging the design of networks and databases Selecting appropriate softwareProviding training to employeesSometimes creating custom softwareManaging mobile computingImplementing remote access to computing resources 2010 Pearson Education, Inc. &Information SystemsManagement Information SystemsData vs. informationDecision Support Systems (DSSs)Executive Information Systems (EISs)Business Intelligence SoftwareDatabase Management Systems (DBMSs)oData warehousesoData martsoData mining 2010 Pearson Education, Inc. 'Key Featres of !siness Compter "ar#$areSubstantial hard disk storageAdvanced processing powerLarge capacity of memoryRAID hard disk backup designMobile devicesoSmartphonesoGlobal Positioning SystemsoProjectors and printers 2010 Pearson Education, Inc. Publis#in as Prentice $all(Soft$areAnalytical softwareoSpreadsheet programsoDatabase programsoOnline Analysis Packages (OLAPs)Business management software applicationsoAccounting packages such as QuickbooksoHuman resource management like PeopleTrak 2010 Pearson Education, Inc. Publis#in as Prentice $all)Soft$areBusiness communication technologyoVoice Over Internet Protocol (VOIP) like Skype oRemote conferencingoMarketing technologies and services 2010 Pearson Education, Inc. Publis#in as Prentice $all*%et$orksIntranetsExtranetsLANsoWLANs WANsVPNs InternetWorld Wide Web 2010 Pearson Education, Inc. Publis#in as Prentice $all+The !enefits of TechnologyMay increase productivityRobots have relieved humans of dangerous and monotonous tasksAllows for anonymous whistle-blowingProvides an online presence for the company 2010 Pearson Education, Inc. Publis#in as Prentice $all10The Challenges of TechnologyMay decrease productivityBreakdowns in personal communicationBoundary between work and home has blurredIntellectual property and copyright laws evolvingEthics and stress of electronic monitoring 2010 Pearson Education, Inc. Publis#in as Prentice $all11IT Challenges for &anagementService blackoutsSecurityoProtection from hackersFinancial burden of keeping pace with changes in technologyUpgrade decisionsSecuring the online business environmentoDebating the use of cookies 2010 Pearson Education, Inc. Publis#in as Prentice $all12The 'lobal Impact of !siness Technology( LocationIncrease in ofshoringIncrease in near-shoringImpactoU.S. will see slower wage growth oHigher demand for products oCoordinated 24/7 global work eforts 2010 Pearson Education, Inc. Publis#in as Prentice $all1%Technology for 'lobal )ro#ct Design an# &arketingAllows every company with a Web site to advertise to the worldoIn what language(s)?oWith content adapted to what culture(s)?Facilitates global design cooperationoShifting production and design centers 2010 Pearson Education, Inc. Publis#in as Prentice $all1&Technology Creates a 'lobal *illageWhere will the next generation of workers live? What skills will be expected in the global workplace? How does an understanding of digital culture help in business? 2010 Pearson Education, Inc. Publis#in as Prentice $all1'Chapter Smmary1. What are the functions of a companys chief information ofcer (CIO) and information technology (IT) department?2. How are information technology, information systems, information, and data interrelated within a business?3. How are major types of hardware, software, and networks used in business? 4. What are the benefts and risks of technology in the workplace, taking into account safety, creativity, communication, productivity, privacy, and ethics?5. What is the impact of technology on the international business environment based on ofshoring, outsourcing, and alternative methods of communication? 2010 Pearson Education, Inc. Publis#in as Prentice $all1(!eyon# the !ook 2010 Pearson Education, Inc. Publis#in as Prentice $all1)Tech In#stry Sees &ore Female Lea#ersReasons for the Increase:The Internet boom created many entrepreneurialopportunitiesMore women are pursuing engineering degrees and careersMarketers are deploying technology to womenSome Female Tech Executives:Xerox CEO Anne MulcahyTrend Micro CEO Eva ChenTravelocity CEO Michelle PelusoYahoo! President Susan DeckerBebo CEO Joanna ShieldsFacebook COO Sheryl SandbergTechCrunch CEO Heather HardeXerox CEO Anne MulcahyTrend Micro CEO Eva ChenTravelocity CEO Michelle PelusoYahoo! President Susan DeckerBebo CEO Joanna ShieldsFacebook COO Sheryl SandbergTechCrunch CEO Heather Harde 2010 Pearson Education, Inc. Publis#in as Prentice $all1*'a#gets Streamline &obile ComptingUltrathin laptopsSmartphonesWireless cell networksFlash drives 2010 Pearson Education, Inc. Publis#in as Prentice $all1++apan( Smaller, !t &ore &obile 2010 Pearson Education, Inc. Publis#in as Prentice $all20With a population less than half that of the U.S. (127.4 million vs. 301.1 million) Japan still has:o100 million cell phone subscribers vs. 255 million in the U.S.o54 million mobile Web users vs. 35 million in the U.S.o$10 billion in total mobile commerce revenue vs. $480 million in the U.S.Japanese adopt product enhancements fastero Swap cell phone video clipso Coupon and credit-card codes on cell phones-l 'ore an# the InternetDuring my service in the United States Congress, I took the initiative in creating the Internet. I took the initiative in moving forward a whole range of initiatives that have proven important to our countrys economic growth and environmental protection, improvements in our educational system. 2010 Pearson Education, Inc. 21Many jokes and derisive comments have been made about Al Gore saying he invented the Internet. What he actually said, in an interview with Wolf Blitzer on CNNs Late Edition, was: