Chapter 1- Organizational Behavior Introduction

Organizational BehaviorOrganizational Behavior- the study of individual behavior and group dynamics in organizations0

A Time of Challenge and ChangeLeads to OpportunitiesThe call to competition, contest or battleThe transformation or modification of an organization and/or its stakeholdersFavorable times or chances for progress and advancement0

Organizational Behavior: Dynamics in Organizations0

Organizational Variables that Affect Human Behavior 0

Understanding Human BehaviorThoughtsFeelingsExperiencesInternal Perspective:Examining individuals history & personal values External Perspective:Examining surrounding external events & environmental forcesEnvironmental ForcesExternal EventsBehavioral ConsequencesPhotos courtesy of Clips Online, 2008 Microsoft Corporation 0

Psychology the science of human behavior

Management the study of overseeing activities and supervising people in organizations

Anthropologythe science of the learned behavior of human beings

Medicine the applied science of healing or treatment of diseases to enhance an individuals health and well-being

Engineering the applied science of energy & matter

Sociology the science of societyInterdisciplinary Influences on Organizational Behavior0

Positive Reactions to ChangeNotRigid andReactiveOpen andResponsiveHave a positive attitudeAsk questionsListen to the answersBe committed to successPhotos courtesy of Clips Online, 2008 Microsoft Corporation 0

Components of an OrganizationTask - an organizations mission, purpose, or goal for existingPeople - the human resources of the organizationStructure - the manner in which an organizations work is designed at the micro level; how departments, divisions, & the overall organization are designed at the macro level Technology - the tools, knowledge, and/or techniques used to transform inputs into outputs0

Formal vs. Informal OrganizationFormal Organization - the official, legitimate, and most visible part of the systemInformal Organization - the unofficial and less visible part of the systemHawthorne Studies: studies conducted during the 1920s and 1930s that discovered the existence of the informal organization.

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Formal & Informal Elements of OrganizationsSocialSurface0

Global Competition in BusinessFour challenges to managers relating to change in organizations

GlobalizationWorkforce DiversityEthics & CharacterTechnological Innovation0

Challenges to Managing Organizational BehaviorIncreasing globalization of organizations operating territoryIncreasing diversity of organizational workforcesContinuing demand for higher levels of moral & ethical behavior at work Continuing technological innovation with its companion need for skill enhancement

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Trends Affecting ManagersIndustrial restructuringIncreased amount & availability of informationNeed to attract & retain the best employeesNeed to understand human & cultural differencesRapid shortening of response times in all aspects of business0

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