© SOUTH-WESTERN/THOMSON SPORTS AND ENTERTAINMENT MARKETING SPORTS AND ENTERTAINMENT MARKETING CHAPTER 5 SLIDE 1 CHAPTER CHAPTER 5 5 Public Images 5.1 5.1 Public Relations 5.2 5.2 Fans 5.3 5.3 Publishing and Speaking Engagements
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CHAPTERCHAPTER 55Public Images
5.15.1 Public Relations
5.25.2 Fans
5.35.3 Publishing and Speaking Engagements
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LESSON 5.1LESSON 5.1
Public Relations
GOALSGOALSDiscuss the importance of positive
public relations for sports.Explain how public relations firms assist
in creating favorable images.Evaluate how athletes can affect public
perceptions.
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Image Is Everything
Public relations—the arm of marketing that concerns itself with creating a favorable public opinion for an individual or organization
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An Image Is Born
Famous athletes expected to be role models who portray a positive image
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An Action Plan
Which forms of media are most appropriate for promoting the event or tournament?
What will be used to create a favorable image for the player, team, or event?
How will the public relations firm promote the event and the cause?
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The Bigger Picture
Sporting event locations needs an attractive presentation
Businesses need to maintain a reputation for excellence
Athletes, events, and locations must maintain positive relationships with the community and with fans
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Special Events
Goodwill—a general willingness to work with or assist a person or organization based on a positive reputation or relationship
Keeping the customer happyMaking public relations work
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Keeping the Customer Happy
Problems must be solved to create an enjoyable experience for visiting fans
Transportation and trafficAccommodationsPolice protectionQuality attractions
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Making Public Relations Work
Put customers firstPersonal service & relationships
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Athletes and Public Goodwill
Sports heroesAthletes support or create their own
foundations and charitiesSpokespersonsRaising funds and awareness
Fans and imageFriendly locals create many benefits for
their communities
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LESSON 5.2LESSON 5.2
Fans
GOALSGOALSList the advantages of fan clubs to both
fans and athletes.Discuss the importance of marketing
research before undertaking a licensing agreement.
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Fan Clubs Fans give athletes loyalty, positive media
attention, and a following A fan club offers a perfect opportunity to build
a positive image Benefits of fan clubs
Products Special events Discounts Outings or seminars
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Licensing and Merchandising
License—allows companies to produce, distribute, and sell official merchandise
Royalties—a negotiated percentage of all gross sales of the particular products
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Licensing in Collegiate Sports
Increased demand for officially licensed university memorabilia
Many universities have initiated trademark licensing programs
Quality control measures
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“Evergreens”
Products that remain valuable from year to year
Sports trading cards
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Success and New Features Equal Sales
New trendsNew athletesChanging positions of teamsConsumer demand
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Predicting the Market
Licenses are expensive to obtainInvestment in designing, manufacturing,
shipping, and distributionMarketing and promotion merchandiseTracking inventory
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Successes in the Market
Official sponsors of events of leagues
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LESSON 5.3LESSON 5.3
Publishing and Speaking Engagements
GOALSGOALSExplain how a sports figure can be
successful in the lecture circuit.Describe the steps in the creation of
popular sports books.
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Motivational Speaking
Many athletes extend their association with sports through speaking engagements
Aids to successThe price of motivationOngoing success
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Writing Their Stories
Extend a sports career profitabilityBroadening the audience
Target audienceLarger audience because of universal
themes and concerns
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The Publishing Process
GhostwriterBook prices determined by public
demand and the extend of distributionAuthor receives a royaltyLiterary agent—an individual who, for a
percentage of the sales, will plan the marketing campaign and book appearances