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I n t r o d u c t i o n t o I n f o r m a t i o n S y s t e m s Tenth EditionJames A. O’Brien
2 Chapter Objectives
• Identify the major types of electronic business applications supported by the Internet, intranets, and extranets in an internetworked E-Business.
• Give several examples of how companies are using Internet technologies for communication, collaboration, information publishing and sharing, and business operations and management.
• Identify the hardware, software, data, and network components of an intranet architecture.
I n t r o d u c t i o n t o I n f o r m a t i o n S y s t e m s Tenth EditionJames A. O’Brien
3 Chapter Objectives
• Identify several ways the use of Internet technologies can provide cost savings or revenue benefits to a company.
• Identify several groupware tools for electronic communication, conferencing, and work management, and give examples of how they can enhance the collaboration of teams and workgroups in a business enterprise.
I n t r o d u c t i o n t o I n f o r m a t i o n S y s t e m s Tenth EditionJames A. O’Brien
13 Chapter Summary
• By using the Internet to disseminate information globally, communicate and trade interactively with customers, companies are deriving strategic business value from the Internet.
• Businesses are rapidly installing intranets, extranets, and enterprise information portals throughout their organizations in order to enhance communication and collaboration, and to publish and share business information easily and at lower cost.
I n t r o d u c t i o n t o I n f o r m a t i o n S y s t e m s Tenth EditionJames A. O’Brien
14 Chapter Summary (cont)
• Intranets require business technology investments both in hardware, software, and the human resources needed to manage web-information assets.
• Extranets link the intranet resources of a company to the intranets of its customers, suppliers, and other business partners and thereby, help develop and strengthen strategic alliances between them.
I n t r o d u c t i o n t o I n f o r m a t i o n S y s t e m s Tenth EditionJames A. O’Brien
15 Chapter Summary (cont)
• The goal of enterprise collaboration systems is to help workgroups and project teams work together more efficiently and effectively. Collaboration technologies help groups share information, coordinate work efforts and resources, and work together cooperatively.