CHANGING ROLE OF LIBRARIAN 2013 SURVEY ON LIBRARIAN IN TAIWAN CONCERT Annual Meeting – Nov 2013 Boe Horton – Vice President , Asia Pacific Sales
CHANGING ROLE OF LIBRARIAN 2013 SURVEY ON LIBRARIAN IN TAIWAN
CONCERT Annual Meeting – Nov 2013
Boe Horton – Vice President , Asia Pacific Sales
Research Methodology
• Thank CONCERT for the support!
• Thank all the librarians assisting this study!
• Quantitative electronic survey hosted by NTNU and ProQuest
• Number of Respondents: 189 (96 Universities)
• Survey Period: August, 2013
Authoritative content
Discover solutions
Vital management tools
Demographic Breakdown of Respondents
University Library54.50%
Technology University
Library32.80%
Vocational School Library12.70%
• Type of library
Authoritative content
Discover solutions
Vital management tools
Demographic Breakdown of Respondents
Senior Manager (Chief Librarian, Asso
ciate Librarian, Depu
ty Librarian)4.23%
Middle Manager
(Director, Administrator)25.93%
Librarian69.84%
• Post of Respondents
Discover solutions
Vital management tools
Demographic Breakdown of Respondents
Administration14.81%
Reader's Service (e.g.
Reference, Promotion, Specific
Duties)38.62%
Technical Service (e.g.
Interview, Cataloguing, Publishi
ng)30.69%
Audiovisual Service1.06%
Information Service7.40%
Special Collection
0.53%
Others6.88%
• Major Job Nature
Authoritative content
Discover solutions
Vital management tools
Demographic Breakdown of Respondents
Professional Training3.17%
Bachelor Degree46.03%
Master Degree or above50.80%
• Highest Education Background
Authoritative content
Discover solutions
Vital management tools
Demographic Breakdown of Respondents
Library and Information
Science Major70.90%
Non-Library and Information Science Major
24.87%
Double Degree in Library and
Information Science
(excluding minor)4.23%
• Major of Degree
11/12/2013 8
Consultation
Communication
LayoutSpecial and
Rare Collections
Training & Development
Survey Topics Covered
During your daily work, did you use mouse more
than pen?
Totally Agree69.31%
28.04%
Neutral0.53% 2.12%
Totally Agree Agree Neutral Disagree
Strongly Disagree
Disagree
Neutral
Agree
Totally Agree
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00%
0.00%
1.59%
6.35%
71.96%
20.11%
When providing consultation to library users:
• You can always provide the users with the resources they are
looking for.
• If there are better search engines, you can provide the library
users with more related data.
Strongly Disagree
Disagree
Neutral
Agree
Totally Agree
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00%
0.00%
1.06%
12.17%
61.90%
24.87%
Strongly Disagree
Disagree
Neutral
Agree
Totally Agree
0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00%
5.29%
44.44%
22.22%
22.75%
5.29%
• There is no need for specific software platform, having a
reference desk, consulting hotline and Email address is enough.
About the communication platform between you and library users:
• It is better to have some professional consulting software
platforms which will be easier to manage and maintain.
Strongly Disagree
Disagree
Neutral
Agree
Totally Agree
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00%
0.00%
2.12%
23.38%
52.91%
21.69%
About the usage of database:
• If there is a comparison of the cumulative usage of different
databases, it would be helpful to make purchase decision.
Strongly Disagree
Disagree
Neutral
Agree
Totally Agree
0% 10% 20% 30% 40% 50% 60%
0.00%
1.06%
10.05%
59.79%
29.10%
Strongly Disagree
Disagree
Neutral
Agree
Totally Agree
0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00% 50.00%
0.53%
6.88%
19.05%
48.15%
25.40%
• Nowadays, libraries should provide more space for students to
meet and study in the libraries.
About the Layout of the library:
Strongly Disagree
Disagree
Neutral
Agree
Totally Agree
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00%
0.00%
6.35%
20.11%
50.26%
23.28%
• Libraries should provide more E-Books for students to use.
About the Layout arrangement of the library:
Strongly Disagree
Disagree
Neutral
Agree
Totally Agree
0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00%
5.82%
40.74%
27.51%
22.75%
3.17%
• Archived and kept private due to their rareness and scarcity.
Strongly Disagree
Disagree
Neutral
Agree
Totally Agree
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00%
0.53%
3.17%
7.94%
52.91%
35.45%
• Turned into electronic resources and released selectively for
better preservation.
Special Collections in libraries should be:
Strongly Disagree
Disagree
Neutral
Agree
Totally Agree
0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00% 50.00%
0.53%
4.76%
9.52%
46.03%
39.15%
• Turned into electronic resources and released openly for
wider circulation.
Special Collections in libraries should be:
Strongly Disagree
Disagree
Neutral
Agree
Totally Agree
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00%
0%
0.53%
16.40%
52.38%
30.69%
About the change of librarians’ job nature:
• My job nature has changed considerably when compared with
that of a few years ago.
• There will be even more changes in my job nature in the coming
few years.
Strongly Disagree
Disagree
Neutral
Agree
Totally Agree
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00%
0.00%
1.06%
8.99%
52.38%
37.57%
Others
FRBR & RDA
Information Organization
Theme, Authority Contral &
Bibliographic …
Classification & Cateloging
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00%
1.06%
65.08%
69.84%
46.56%
33.86%
Further Training for librarian:
To better meet the job requirement, which of the following training courses would you
like to attend? (Multiple choices)
• The Organization of Intellectual Resources
Others
Book Conservation
Information Usage
Special Collections, Local …
Reference
Knowledge Management
Digital Archives
Institutional Repository
Electronic and Internet Resources
Open Access
Collection Development
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00%
0.53%
17.46%
24.34%
16.40%
21.69%
59.79%
59.26%
43.92%
82.54%
58.20%
37.04%
Further Training for librarian:
To better meet the job requirement, which of the following training courses would you
like to attend? (Multiple choices)
• Information and Knowledge
Others
Legal System
Community Resources
Reading
Digital Content and Marketing
Information Literacy
User Demand and Behaivor
Information Service
Reference Service
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00%
1.06%
23.81%
27.51%
36.51%
78.31%
51.85%
68.78%
62.96%
47.62%
Further Training for librarian:
To better meet the job requirement, which of the following training courses would you
like to attend? (Multiple choices)
• Service
Others
Massive Open Online Courses (MOOCs)
Open Courses
Teaching Technology & Teaching Design
e-Learning
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00%
0.00%
47.09%
55.03%
55.03%
80.42%
Further Training for librarian:
To better meet the job requirement, which of the following training courses would you
like to attend? (Multiple choices)
• Learning Models
Others
Performance Evaluation
Knowledge Management
Interpersonal Communication
Management and Leadership
Human Resource
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00%
1.06%
64.55%
59.79%
62.43%
63.49%
48.68%
Further Training for librarian:
To better meet the job requirement, which of the following training courses would you
like to attend? (Multiple choices)
• Management
Others
Big Data
Mobile Service
Cloud Computing
Program Development
Web 2.0
Digital Publishing & XML
Website Design & Management
Digital Copyright
Digitalization
Multimedia, Digital Photography/ …
Library Automation
Digital Library
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00%
0.00%
38.10%
75.13%
49.74%
12.70%
25.40%
28.57%
44.97%
47.09%
43.92%
53.44%
50.26%
65.08%
Further Training for librarian:
To better meet the job requirement, which of the following training courses would you
like to attend? (Multiple choices)
• IT Skills
11/12/2013 24
Consultation
Communication
LayoutSpecial
Collection
Training & Development
Survey Topics Covered
The only discovery service with a unified index
of content, over 1.2 billion items and growing
The Summon® Service
The digital front door to your library that maximizes use and ROI
The only discovery service with a unified index of
content, over 1.2 billion items and growing
11/12/2013 27
Many Universities Select Summon
• Over 630 Universities from 40
countries selected Summon.
• Because of the innovative
technology and true relevance
ranking across all content, 75% Ivy
League schools to adopted the
Summon service in the US.
• In Asia, Summon wins the trust
from main research universities.
Latest Summon Customer -
University of Tokyo
11/12/2013 28
2013 New platform & New function : Summon 2.0
11/12/2013 29
Good Results
Return on investment
• Increased usage across vendors and
platforms
New opportunities for librarians to
connect with users
• Promoting information literacy
• Guide users to better research and
learning outcomes
Increased user satisfaction
• Perception of the library’s value
• Happy users are repeat customers
ProQuest E-Book Solutions
EBL and ebrary: Better Together
Unparalleled ebook solution
Proven
innovation
Integrated
end-to-end
management
Expert
consultation
Greatest
content
selection
[PA] Perpetual Archive
84% of titles have multiple concurrent access
Extended Access™ for single-user titles
Non-Linear™ LendingMultiple simultaneous access at or near hardback price
Diversifying models aids in collection development and
shows the greatest ROI
Flexible E-Book Models to Meet Your Needs
[SUB] Subscription
Affordable base, unlimited multi-user access and continued growth
Award-winning Academic Complete™ The first and most scholarly academic subscription database
[DDA] Demand-driven Acquisition
Just in time, not just in case
Sophisticated profiling tools
Flexible Short-term Loans (STL) options
DDA
PA
SUB
ProQuest E-Book Solutions (EBL and ebrary)
CONTINUED EXPANSION OF UNRIVALED CONTENT
Nearly
unique titlestitles available for DDA
Publishers:all major academic
publishers, strong university press and international
coverage
Curated Packages and Flexible Subscription Offerings
Bundling with ProQuest
TOP SUBJECT AREA COVERAGE
Social
Science
Language & Literature
Science Medicine Technology
30% 23% 19% 14% 14%