SHRM Survey Findings: Changing Employee Skills and Education Requirements—Post- secondary Certificates/Credentials and Demographics October 3, 2012 In collaboration with and commissioned by Achieve
SHRM Survey Findings: Changing Employee Skills and Education Requirements—Post-secondary Certificates/Credentials and Demographics
October 3, 2012
In collaboration with and commissioned by Achieve
2
• This is the sixth part of a series of SHRM/Achieve survey findings titled “Changing Employee Skills and Education Requirements.” These results look at post-secondary certificates/ credentials and overall organizational demographics.
• The following nine industries were included in the sample. Overall results are reported first, followed by industry-specific results for the following industries:
Construction, mining, oil and gas
Federal government
Finance
Health
High-tech
Manufacturing
Nonprofessional services
Professional services
State and local government
Introduction
SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Post-secondary Certificates/Credentials and Demographics©SHRM 2012
3
• For which positions are organizations most likely to require specific postsecondary certificates/ credentials? Across industries, the positions most likely to require specific postsecondary certificates/ credentials are salaried individual contributors/professionals (65%), skilled labor (47%) and management (46%). Health was the industry most likely to require such certificates/credentials for salaried individual contributors /professionals (78%), manufacturing for skilled labor (69%) and finance for management (53%).
• For which positions are organizations least likely to require specific postsecondary certificates/ credentials? Across industries, the positions least like to require specific postsecondary certificates/credentials are executives (30%), administrative/secretarial (21%) and low-skilled labor (10%). Finance was the industry most likely to require such certificates/credentials for executives(47%), state/local government for both administrative/secretarial (25%) and low-skilled labor (16%). Construction, mining, oil and gas tied with state/local government on the percentage requiring such certificates for low-skilled labor jobs (16%).
• Are there other common certificates/credentials that are not required but are looked upon favorably in terms of hiring and career advancement? Yes. Across industries, such certificates/credentials are most likely to apply to jobs in management (56%), salaried individual contributor/professionals (55%) and executives (32%). Finance was the industry most likely to look favorably on such certificates/credentials for management (62%) and executive jobs (45%), and high-tech for salaried individual contributors/ professionals (65%).
Key Findings
SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Post-secondary Certificates/Credentials and Demographics©SHRM 2012
4
For which positions does your organization require specific postsecondary certificates/credentials?
Note: Percentages do not total 100% due to multiple response options.
All Industries
(n = 2,163)
Construction,
Mining, Oil
and Gas
(n = 209)
Federal
Government
(n = 124)
Finance
(n = 171)
Health
(n = 352)
High-tech
(n = 176)
Manufacturing
(n = 255)
Non-
professional
Services
(n = 135)
Professional
Services
(n = 350)
State/Local
Government
(n = 391)
Salaried individual
contributor/
professional (e.g.,
analyst, nurse,
engineer)
65% 54% 73% 62% 78% 71% 57% 45% 72% 61%
Labor, skilled (e.g.,
technic ian,
mechanic, foreman)47% 64% 38% 16% 45% 33% 69% 50% 28% 62%
Management (e.g.,
director, manager,
supervisor)46% 46% 44% 53% 48% 45% 41% 46% 50% 42%
Executive (e.g., CEO,
CFO, VP)30% 24% 31% 47% 35% 29% 24% 30% 29% 25%
Administrative/
secretarial21% 18% 23% 15% 19% 16% 24% 21% 24% 25%
Labor, low-skilled 10% 16% 10% 4% 15% 4% 9% 10% 4% 16%
SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Post-secondary Certificates/Credentials and Demographics©SHRM 2012
5
Are there other common certificates/credentials that are not required but are looked upon favorably in terms of hiring and career advancement?
Note: Percentages do not total 100% due to multiple response options. Data shown are based on “yes” responses.
All Industries
(n = 1,723)
Construction,
Mining, Oil
and Gas
(n = 190)
Federal
Government
(n = 92)
Finance
(n = 157)
Health
(n = 228)
High-tech
(n = 142)
Manufacturing
(n = 216)
Non-
professional
Services
(n = 135)
Professional
Services
(n = 384)
State/Local
Government
(n = 279)
Management (e.g.,
director, manager,
supervisor)56% 51% 55% 62% 57% 55% 53% 61% 55% 57%
Salaried individual
contributor/
professional (e.g.,
analyst, nurse,
engineer)
55% 56% 48% 57% 53% 65% 61% 40% 57% 54%
Executive (e.g., CEO,
CFO, VP)32% 28% 32% 45% 36% 36% 22% 30% 30% 30%
Administrative/
secretarial29% 35% 36% 19% 26% 20% 27% 27% 30% 36%
Labor, skilled (e.g.,
technic ian,
mechanic, foreman)28% 45% 23% 8% 21% 24% 43% 27% 20% 35%
Labor, low-skilled 13% 18% 5% 6% 14% 4% 24% 13% 6% 18%
SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Post-secondary Certificates/Credentials and Demographics©SHRM 2012
SHRM Survey Findings: Changing Employee Skills and Education Requirements—Post-secondary Certificates/Credentials
6
Demographics
SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Post-secondary Certificates/Credentials and Demographics ©SHRM 2012
7
State/local government
Professional services
Health
Manufacturing
Finance
Construction, mining, oil and gas
High-tech
Nonprofessional Services
Federal government
17%
14%
13%
12%
11%
10%
9%
8%
6%
Demographics: Organization Industry
n = 4,642
SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Post-secondary Certificates/Credentials and Demographics©SHRM 2012
8
Privately owned for-profit
Government
Publicly owned for-profit
Nonprofit
Other
45%
21%
18%
14%
2%
Demographics: Organization Sector
n = 3,439
SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Post-secondary Certificates/Credentials and Demographics©SHRM 2012
9
1 to 99 employees
100 to 499 employees
500 to 2,499 employees
2,500 to 24,999 employees
25,000 or more employees
22%
33%
20%
18%
6%
Note: n = 3,335. Percentages do not total 100% due to rounding.
Demographics: Organization Staff Size
SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Post-secondary Certificates/Credentials and Demographics©SHRM 2012
10
Demographics: Other
U.S.-based operations only 75%
Multinational operations 25%
Single-unit organization: An organization in which the location and the organization are one and the same
30%
Multi-unit organization: An organization that has more than one location
70%
Multi-unit headquarters determines HR policies and practices
53%
Each work location determines HR policies and practices
2%
A combination of both the work location and the multi-unit headquarters determine HR policies and practices
44%
Is your organization a single-unit organization or a multi-unit organization?
For multi-unit organizations, are HR policies and practices determined by the multi-unit headquarters, by each work location or both?
Does your organization have U.S.-based operations (business units) only or does it operate multinationally?
n = 3,446 n = 3,451
Note: n = 2,460. Percentages do not total 100% due to rounding.
Corporate (company wide) 69%
Business unit/division 17%
Facility/location 14%
n = 2,465
What is the HR department/function you responded for throughout this survey?
SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Post-secondary Certificates/Credentials and Demographics©SHRM 2012
Survey Methodology
SHRM Survey Findings: Changing Employee Skills and Education Requirements—Post-secondary Certificates/Credentials
In collaboration with and commissioned by Achieve
• Response rate = 18%
• 4,695 HR professional respondents from a randomly selected sample of nine different industries in SHRM’s membership
Construction, mining, oil and gas = 491
Federal government = 356
Finance = 530
Health = 526
High-tech = 447
• Margin of error +/-1%
• Survey fielded March 28-April 30, 2012
Manufacturing = 526
Nonprofessional services = 479
Professional services = 492
State and local government = 848
11
SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Post-secondary Certificates/Credentials and Demographics ©SHRM 2012
12
SHRM Survey Findings: Changing Employee Skills and Education Requirements
• For more survey/poll findings, visit www.shrm.org/surveys
• For more information about SHRM’s Customized Research Services, visit www.shrm.org/customizedresearch
• Follow us on Twitter @SHRM_Research
About SHRM Research
SHRM/Achieve Survey: Changing Employee Skills and Education Requirements—Post-secondary Certificates/Credentials and Demographics©SHRM 2012