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Changing behaviours for lighting control and pat experience A collaborative partnership
16

Changing behaviours for better lighting control and patient experience A collaborative partnership.

Dec 16, 2015

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Colleen Grigson
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Page 1: Changing behaviours for better lighting control and patient experience A collaborative partnership.

Changing behaviours for betterlighting control and patientexperience

A collaborative partnership

Page 2: Changing behaviours for better lighting control and patient experience A collaborative partnership.

• Sustainability behaviour change charity focused on action, not campaigning.

• Winners of 2013 Energy Awards and HSJ Efficiency Award with Barts Health NHS Trust

• UN accredited programmes in business, public sector bodies, schools and communities

• 20 years of practical engagement experience

2

Global Action Plan

Page 3: Changing behaviours for better lighting control and patient experience A collaborative partnership.

Sustainable Development Strategyfor healthcare system 2014-20

Page 4: Changing behaviours for better lighting control and patient experience A collaborative partnership.

Opportunities•£35m energy savings•280,000 tCO2 savings

Question:What motivates staff to takeenergy saving actions?

Page 5: Changing behaviours for better lighting control and patient experience A collaborative partnership.

Motivations: The 4 P’s

Healing environment

Working environment

Healthier planet

Reduces waste and saves money

Patients

People

Planet

Pocket

Page 6: Changing behaviours for better lighting control and patient experience A collaborative partnership.

Local knowledge blended with broad

guidance

Page 7: Changing behaviours for better lighting control and patient experience A collaborative partnership.

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Page 8: Changing behaviours for better lighting control and patient experience A collaborative partnership.

Engagement Techniques

8

Page 9: Changing behaviours for better lighting control and patient experience A collaborative partnership.

Healthcare Bring some light relief

Page 10: Changing behaviours for better lighting control and patient experience A collaborative partnership.

Engagement Overview

10

Green Ideas NHS SD 2012

Focus Groups Impact Hierarchy

TLC behaviour audits

TLC behaviour audits

Biscuit & Poster Deployment

Superstar Fliers (norming & social contract)

Toolkit Deployment

Screensavers & Patient Experience

Survey Deployment

Fairtrade Goodies

(3 of 9 challenges)

Supplier Support (workshops, poster & briefing)

Champions FeedbackTLC Video

NHS SD 2013

Hi-5s Mr Switch It

RLH Hospital ToursGreen Ideas

EcoInteractives

Page 11: Changing behaviours for better lighting control and patient experience A collaborative partnership.

Ask Employees For Their Suggestions

Page 12: Changing behaviours for better lighting control and patient experience A collaborative partnership.
Page 13: Changing behaviours for better lighting control and patient experience A collaborative partnership.

What are staff reporting?

“We'd never considered the fact that every door was open over night. It makes the ward calmer with doors closed.” (Royal London 7c)

“People are more responsible and seen good improvement as a cooperative team. It has made people more aware of their environment, particularly in a new build.” (Royal London 4f)

Page 14: Changing behaviours for better lighting control and patient experience A collaborative partnership.

Opportunities•£35m energy savings•280,000 tCO2 savings

Question:How can we help everyhospital run Operation TLC?

Where Next #1Operation TLC National

Page 15: Changing behaviours for better lighting control and patient experience A collaborative partnership.

Where Next #2Community health and environment

programmesCold homes cause the NHS to deliver

£850m of treatment p.a.

Air pollution could be contributing to as many as 50,000

deaths in the UK per year

Every £1 spent on making a home warmer saves the

NHS 42p

Page 16: Changing behaviours for better lighting control and patient experience A collaborative partnership.

Chris LargePartnerGlobal Action PlanT: 02074204416E: [email protected]: @chrislarge1

Help all hospitals embark onOperation TLC