SPREADSHEET HELL SECRETS OF SMART SERVICES LEADERS THE DEVIL IS IN THE DETAILS Sources *2014 SPI Research Professional Services Benchmark "2014 TSIA Member Technology Services Survey.” "2012 Professional Services Industry Benchmark Report." PSVillage, Inc.” Transform Your Services Business Today. Visit: www.changepoint.com PSA HEAVEN Without PSA: Flat, declining revenues Lower margins Unhappy customers DISPARATE SYSTEMS LACK EXECUTIVE VISIBILITY DATED INFORMATION UNRELIABLE DATA NO FINANCIAL MANAGEMENT With PSA: Improved revenue Higher margins Happy customers REAL-TIME VISIBILITY EXECUTIVE DASHBOARDS IMPROVE RESOURCE UTILIZATION STRONG ORDER TO CASH CYCLE Annual revenue per billable consultant is 12% higher with PSA. 2014 PROFESSIONAL SERVICES BENCHMARK, SPI RESEARCH RECENT PSVILLAGE PROFESSIONAL SERVICES BENCHMARK 38% lack automated systems 38% of technology services teams lack automated systems to manage their business, likely contributing to inefficient process that may be impacting expenditures & revenues. 2014 TSIA MEMBER TECHNOLOGY SURVEY: “The best-of-breed solution for PSA, Changepoint, stole the leading market share again this year, used by 28% of members.” Did You Know?