CCT Induction Training. ManuB_V 1.3F Creative Cloud Subscription Can c elation Tax Exempt on Creative Cloud Subscription Change Primary Administrator on Indirect Accounts Change Primary Administrator on Direct Accounts Trial Error/Membership Expire Error on Creative Cloud Download Error (Error Code 49) Download Error (Error Code 201, 205, 206, 207) Unable to Receive Invitation Email Unable to Accept Creative Cloud for Teams Invitation Billing Issues with Creative Cloud for Teams
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Change Primary Administrator on Indirect Accounts … Primary Administrator on Indirect Accounts Change Primary Administrator on Direct Accounts ... Send the Email to VIP Account Management
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CCT Induction Training. ManuB_V 1.3F
Creative Cloud Subscription Cancelation Tax Exempt on Creative Cloud Subscription
Change Primary Administrator on Indirect Accounts Change Primary Administrator on Direct Accounts
Case Description: Tax Exempt on CCT Subscription Order#: Enter the Order Number here Contact person's Name/Email: Enter Customer's Email Name & Email Address
Phone # Enter Customer's Phone Number Analysis: XXXX Resolution: XXXX
Change of Primary Administrator on Indirect Creative Cloud for Teams Account
Case Description: Change of Primary Administrator on Creative Cloud for Teams account Purchased through Reseller VIP Agreement Number: Enter the Order Number/Agreement number Contact person's Name/Email: Enter Customer's Email Name & Email Address Phone: Enter Customer's Phone Number Analysis: XXXX Resolution: XXXX
Change of Primary Administrator on Direct Creative Cloud for Teams Account
Case Description: Change of Primary Administrator on Creative Cloud for Teams account Purchased Online Order Number: Enter the Order Number/Agreement number Contact person's Name/Email: Enter Customer's Email Name & Email Address Phone: Enter Customer's Phone Number Analysis: XXXX Resolution: XXXX
Trial Error/Membership Expire Error on Creative Cloud Applications
Case Description Applications in CC Desktop App showing as Trial version/Membership Expire Order Number: Enter the Order Number/Agreement number Contact person's Name/Email: Enter Customer's Email Name & Email Address Phone: Enter Customer's Phone Number Analysis: XXXX Resolution: XXXX
Case Description: Download Error in Apps Panel for Creative Cloud Desktop Application. Order Number: Enter the Order Number/Agreement number Contact person's Name/Email: Enter Customer's Email Name & Email Address Phone: Enter Customer's Phone Number Analysis: XXXX Resolution: XXXX Kb Article: https://helpx-internal.corp.adobe.com/content/help/en/creative-cloud/kb/download-update-errors.html
Case Description: Customer is getting error 202/205 while installing creative cloud desktop Order Number: Enter the Order Number/Agreement number Contact person's Name/Email: Enter Customer's Email Name & Email Address Phone: Enter Customer's Phone Number Analysis: XXXX Resolution: XXXX Kb Article: https://helpx-internal.corp.adobe.com/content/help/en/creative-cloud/kb/download-update-errors.html#troubleshoot_network_connectivity
Case Description: Didn't receive expected email from Adobe Order Number: Enter the Order Number/Agreement number Contact person's Name/Email: Enter Customer's Email Name & Email Address Phone: Enter Customer's Phone Number Analysis: XXXX Resolution: XXXX Kb Article: https://helpx-internal.corp.adobe.com/content/help/en/x-productkb/global/didn-t-receive-expected-email.html
Unable to Accept Invitation Email Case Description: Trouble accepting creative cloud invitation Order Number: Enter the Order Number/Agreement number Contact person's Name/Email: Enter Customer's Email Name & Email Address Phone: Enter Customer's Phone Number Analysis: XXXX Resolution: XXXX Kb Article: https://helpx-internal.corp.adobe.com/content/help/en/x-productkb/global/didn-t-receive-expected-email.html
Billing Issues with Creative Cloud for Teams Subscription Case Description: CCT CCT Billing Issues Order Number: Enter the Order Number/Agreement number Contact person's Name/Email: Enter Customer's Email Name & Email Address Phone: Enter Customer's Phone Number Analysis: XXXX Resolution: XXXX