11/8/19, 5(59 pm Change Management in Enterprise: How to Roadmap Change Page 1 of 5 https://change.walkme.com/change-management-in-enterprise/ (https://www.walkme.com/pages/change corporate-3-experience-simple- change/? t=6&eco=change&camp=change&adin=s corporate-3-experience-simple- change&pitch=Employee-productivity) Home (https://change.walkme.com/) » Change Management (https://change.walkme.com/category/change- management/) » Change Management in Enterprise: How to Roadmap Change Change Management in Enterprise: How to Roadmap Change POSTED BY CHRISTOPHER SMITH (HTTPS://CHANGE.WALKME.COM/AUTHOR/CHRISTOPHER-SMITH/) ON JANUARY 31, JANUARY 31, 2019 2019 (HTTPS://CHANGE.WALKME.COM/CHANGE-MANAGEMENT-IN-ENTERPRISE/) POSTED IN CHANGE MANAGEMENT (HTTPS://CHANGE.WALKME.COM/CATEGORY/CHANGE-MANAGEMENT/) 5.0 02 Change management in enterprise takes change management practices and applies them to the entire organization. For change initiatives to truly work, they must function on three levels: The enterprise level – Instituting change capability at the organizational level The project level – Project-specific change The individual level – Change specific to the individual employee Each level has its own goals, purposes, and functions. It is important to recognize that every layer is interlinked, interdependent, and interconnected. Below, we’ll focus on enterprise change management (often abbreviated ECM (https://change.walkme.com/enterprise-change-management-rules/) ). Change Management in Enterprise: A Change Management in Enterprise: A Quick Guide Quick Guide (https://change.walkme.com/) HOME (HTTPS://CHANGE.WALKME.COM/) ABOUT (HTTPS://CHANGE.WALKME.COM/ABOUT/) CONTACT (HTTPS://CHANGE.WALKME.COM/CONTACT-US/) Simplify Software Change GET STARTED (HTTPS://WWW.WALKME.COM/PAGES/CHANGE-CORPORATE- 3-EXPERIENCE-SIMPLE-CHANGE/? T=6&ECO=CHANGE&CAMP=CHANGE&ADIN=STICKYBAR&LAND=CHANGE- CORPORATE-3-EXPERIENCE-SIMPLE- CHANGE&PITCH=EMPLOYEE-PRODUCTIVITY) (https://www.walkme
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11/8/19, 5(59 pmChange Management in Enterprise: How to Roadmap Change
Page 1 of 5https://change.walkme.com/change-management-in-enterprise/
Home (https://change.walkme.com/) » Change Management (https://change.walkme.com/category/change-management/) » Change Management in Enterprise: How to Roadmap Change
Change Management in Enterprise: Howto Roadmap ChangePOSTED BY CHRISTOPHER SMITH(HTTPS://CHANGE.WALKME.COM/AUTHOR/CHRISTOPHER-SMITH/) ON J A N U A R Y 3 1 ,J A N U A R Y 3 1 ,2 0 1 92 0 1 9 (HTTPS://CHANGE.WALKME.COM/CHANGE-MANAGEMENT-IN-ENTERPRISE/)POSTED IN CHANGE MANAGEMENT(HTTPS://CHANGE.WALKME.COM/CATEGORY/CHANGE-MANAGEMENT/)
5.0 02
Change management in enterprise takes change management practices
and applies them to the entire organization.
For change initiatives to truly work, they must function on three levels:
The enterprise level – Instituting change capability at theorganizational level
The project level – Project-specific change
The individual level – Change specific to the individual employee
Each level has its own goals, purposes, and functions.
It is important to recognize that every layer is interlinked, interdependent,
and interconnected.
Below, we’ll focus on enterprise change management (often abbreviated
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Enterprise change management refers to, as mentioned, enabling
organization-wide change.
To do this, organizations will need to enhance their capability for change
management.
Of course, not every organization has the same capacity for change –
different organizations have different capabilities for change, which can be
modeled in various ways.
A rough breakdown of these stages would be:
Basic – Change capability consists of employees simply followingchange mandates, or receiving basic communications and training
Mid-Level – Change management exists, but only in anunsophisticated form, and may or may not be applied consistently
High-Level – The most advanced enterprise change managementcapability applies sophisticated programs consistently, with thesupport of executive sponsors
Naturally, the goal of enterprise change management is to enable
advanced change capability. However, most organizations do not possess
that level of maturity.
Developing this capability is one of the essential first steps towards
effective change management.
Developing Enterprise ChangeDeveloping Enterprise ChangeManagement CapabilityManagement CapabilityAs with any other change project, change does not happen spontaneously.
Problems must be analyzed, solutions must be developed, and plans must
be implemented.
The same is true for the development of change management
departments and capabilities – this process too is a change management
endeavor.
AnalysisAnalysis
The first step to creating that capability is analysis:
First, identify what capacities your company has for change and howpast initiatives have taken place
Then identify the desired state and capabilities
Finally, define what steps and processes will enable change(https://change.walkme.com/change-management-process-steps/)
Clearly, these analyses won’t occur overnight. And they require support
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Once complete, the next step is actually developing the capability for
change.
Creating Capacity for Change ManagementCreating Capacity for Change Management
As mentioned, creating enterprise change capability
(https://blog.prosci.com/dimensions-of-enterprise-change-management) is
a change project in and of itself, consisting of several stages:
Designing a change management framework that will govern variousinitiatives
Creating a charter, or set of guidelines, that will direct theseinitiatives
Building the required platform and resources
These three processes aim at institutionalizing change capability within an
organization.
Desired OutcomeDesired Outcome
When they are complete, your organization should have capabilities such
as:
Consistent change management tools and processes to any newchange initiative
The ability to envision change, lead change, and manage changesuccessfully
A standard approach to managing change
Departments and support structures
An organization-wide understanding of change managementpractices and benefits
These capabilities, and more, will enable organizations to change
effectively and economically.
While change managers (https://change.walkme.com/how-to-be-a-change-
manager/) may be aware of the benefits of this, others in the organization
may not be.
Reasons to Institutionalize ChangeReasons to Institutionalize ChangeManagementManagementPermanently incorporating enterprise change management offers a great
number of benefits to that organization.
Today, the ability to change has become essential for many large
companies. In some cases, a company’s very survival may depend on the
However, the rewards make it well worth the effort.
If your company is considering institutionalizing change capability, here
are a few tips that can help:
Look to established organizational change consultanciesLook to established organizational change consultanciesfor support. for support. Well-known companies such as Prosci(https://www.prosci.com/) have built reputations as industry leadersin this space. They specialize in change management, offering awealth of tools, templates, and courses.
When developing the capacity for change, follow changeWhen developing the capacity for change, follow changemanagement best practices. management best practices. As mentioned, this change processis, in and of itself, a change project. When undertaking this process,follow frameworks, implement tools, and use principles – just as youwill after the project is complete.
Get sponsorship and commitment from the top.Get sponsorship and commitment from the top. As studieshave shown, leadership must support change management(https://blog.walkme.com/change-management-guide/?t=21&camp=change). This is the most critical contributor to thesuccess of any change program. This is probably even more true forthe institutionalization of enterprise change management. Withoutthat support, the change department itself will be built on a weakfoundation, threatening future change initiatives from the start.
Proper change capability will significantly aid any organization that
attempts to undertake change programs.
Over time, the rewards of this change capacity will pay for itself repeatedly.
Christopher Smith (https://change.walkme.com/author/christopher-smith/)
Chris is the Lead Author& Editor of Change Blog.Chris established theChange blog to create asource for news anddiscussion about someof the issues, challenges,