Champion the Complexities of a Successful DCIM Implementation PRESENTED BY Ajay Nagar Director of Integra.on and Services, DCIMPro
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Champion the Complexities of a Successful DCIM Implementation
PRESENTED BY
Ajay Nagar Director of Integra.on and Services, DCIMPro
Learning Objectives
• Participants will get an understanding of the similarities and differences between BMS and DCIM systems, and how they complement each other
• Participants will determine the necessary pre-work require before starting to implement DCIM
• Participants will discuss the advantages of DCIM systems and how it impacts facilities operations
• Participants will learn what it takes to successfully implement DCIM system
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Exercise 1
• What is a DCIM? – DCIM Functions – Benefits of a DCIM System – Your experience with DCIM – BMS-DCIM Relationship
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DCIM
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Data Center Infrastructure Management
DCIM – What is it?
Solution set (products – hardware and software, services) that extends the traditional data center management function to include assets and resources found in the Facilities and IT domains • Provides accurate and meaningful information about data center
assets, resource usage, and operational status from lowest level of facilities infrastructure to the IT stack
• Monitor, measure, manage and/or control data center utilization and energy consumption of all IT-related equipment, such as servers, storage and network equipment, and facility infrastructure components, such as PDUs and CRAH/CRACs
• Rooted into Facilities monitoring / access or IT Asset Lifecycle Management
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DCIM Functions
• Environmental Monitoring
• Asset Management
• Inventory Management
• Power/Energy Management
• Network Management
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• Capacity Management
• Change Management
• Alarming and Alerting
• KPI Dashboards, Reports
• Customer Portal
DCIM Benefits
• Maximize Uptime • Avoid Downtime • Optimize facilities operations • Understand physical location of devices • Reduce energy costs • Enhanced visibility and real time dashboards • Improved collaboration between IT and Facilities
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BMS-DCIM
• BMS are robust, comprise of standardized software platforms and communication protocols
• BMS monitors and controls building related systems– power and cooling systems, HVAC, Lighting, Access Control, Fire..
• My facility has a BMS, why do I need a separate DCIM system…? – DCIM provides more detailed information than BMS – Helps data center manager run the wide range of critical
systems under their care – Specialized IT focused functions
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BMS vs DCIM
• Predictive Analysis – BMS lacks predictive analysis. It monitors, alarms, provide
trends that portend a problem. – DCIM provides trend information and the monitoring data to
invoke preventive maintenance before something critical fails.
• Data – Data Center devices produce a lot of data – Predictive analysis requires accumulation, storage, and analysis
of huge amount of data, which is overwhelming for a BMS – DCIM converts massive data from multiple monitoring systems
into useful information that can prevent a serious crash.
• DCIM emphasizes a lot on efficiency
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BMS vs DCIM
• Control – Facilities and IT • Protocol
– BMS uses BACnet, Modbus, LonWorks, Serial, DeviceNet, XML… – DCIM, being IT focused, mainly uses IP
• DCIM Functions – Electrical phase balancing – Rack and cabinet environmental monitoring – Rack/Cabinet Security – Failure scenarios – App/DB/processes monitoring
• Hardware is essential component of BMS
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BMS vs DCIM
• DCIM puts a lot of emphasis on processes • Integration is a key component to DCIM success. BMS
typically stands beside and work on its own • Primary Users – Facilities and IT • BMS – General building management tools. DCIM – data
center specific
BMS and DCIM are not mutually exclusive but complement each other
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Review Exercise 1
• What is a DCIM? – DCIM Functions – Benefits of a DCIM System – Your experience with DCIM – BMS-DCIM Relationship
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Exercise 2
• Why do you need a DCIM system? • What are the biggest challenges in your daily life?
– Do you do any manual repetitive tasks?
• Identify the metrics that matter to all stakeholders – Modernization, compliance, audits, capex, opex – Better planning, expansion, visibility (including for customers) – Make the data center leaner and greener – Visibility into power, cooling, space, IT asset utilization, carbon
emissions and water consumption.
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DCIM Opex Savings
• A constant, uniform temperature in the room is needed to supply the IT equipment?
• Connect and control multiple CRACs together, managing supply temperature or room outlet temperature.
• Overcooling the room, operating CRACs at a very low temperature
• DCIM environmental sensors provide real time data to operate CRACs to provide on-demand, uniform inlet temperature to the IT equipment
• Run CRACs at higher temps at lower volume – immediate energy, money, OPEX saving
• Space, Power, Cooling optimization
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DCIM Capex savings
• Save on CAPEX by optimizing and realizing existing capacity
• Facility size is based on KW/MW of consumption planned for the floor – Assume future power load of the room – Based upon manufacturer’s rating – Shows maximum load not measured values
• Provisioned power = actual consumption + stranded power
• DCIM provides data, information, and power to repurpose the provisioned power with lowest risk
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DCIM Capex savings
• DCIM models the IT equipment capacity requirements based upon real measured values
• DCIM gives visibility into current and projected needs and existing infrastructure
• Defer Capex (buying more capacity – space, power, cooling equipment..) with the lowest possible risk
• Speeds up decision making
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Review Exercise 2
• Why do you need a DCIM system? • What are the biggest challenges in your daily life?
– Do you do any manual repetitive tasks?
• Identify the metrics that matter to all stakeholders – Modernization, compliance, audits, capex, opex – Better planning, expansion, visibility (including for customers) – Make the data center leaner and greener – Visibility into power, cooling, space, IT asset utilization, carbon
emissions and water consumption.
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Implementation
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DCIM Implementation
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Requirements Vendor/Solu.on Install, configure, implementa.on
• Data Center/IT Manager makes the purchasing decision • IT Manager is the PM • Vendor implements a turnkey DCIM • 3-‐6 months • IT uses DCIM
DCIM Journey
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Solu.on Document Processes
Business Requirements Pilot/POC/
Beta
Deployment (phase out)
Ongoing refinement
DCIM Journey
Exercise 3
• DCIM Implementation pre-work – Current state, systems, processes – Stakeholders and players involved – Use cases, users and their purpose – Tasks, steps, milestones on the way
• New build/retrofit facility
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Understand that DCIM..
• ..is a collection of many components, not a standalone system
• ..spans both IT and facilities, can create disagreements over budget, responsibility, ownership and management
• Organizational and processes changes alongside the implementation of an integrated and scalable DCIM solution is the key to success.
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Homework
• Document existing SOP and map your desired SOP with timeframe
• Assess and document current state of your data center and businesses – Include all tools, processes, systems, department functions,
relevant owners/
• Clearly define the goals that you anticipate DCIM will help you achieve
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Document Processes
Business Requirements
DCIM Champion, Committee
• DCIM Champion/Advocate – High level executive with influence within and admiration of
the organization – Advocates the project by constantly praising its benefits – Provides support for both the PM and project team by liaising
with upper management to address their worries
• DICM Committee – Steering committee to make sure DCIM supports business goals
and objectives. IT, Facilities, Sales, Marketing, Finance.. – Create project charter, work groups and assign experts – Monitor implementation progress, control scope and resolve
conflict
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New Build
• Best and easiest to incorporate DCIM metering and sensors in power and cooling systems
• More flexibility and potentially less disruptive • Actual DCIM implementation might not take place for
months after facility is designed, built, and is ready. But keep an eye on the future
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Retrofit
• Existing (especially older) facilities tend of have lower energy efficiency and far less energy monitoring
• The BMS are not very granular in the amount and type of data gathered; may capture device status and alarms
• Retro-fitting meters and sensors is one of the major impediments of DCIM adoption. – Sites with lower levels of redundancy of power and cooling
systems presents special challenge.
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Retrofit - PUE
• PUE = Total Facility Energy / Total IT energy • Essential: Energy metering at the point of utility
handoff to the facility and collecting IT energy usage (UPS output?).
• Other facilities equipment (chillers, CRAH/Cs, cooling towers,) should have energy meters and environmental sensors installed
• Allowing DCIM to provide an in-depth analysis and enabling optimization of cooling infrastructure, – Early failure detection warnings – Predictive maintenance functions.
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Retrofit – White Space monitoring
• Rack level power and environmental monitoring • Older floor-level PDUs lack branch circuit monitoring
and adding CT (Current Transformers) requires hot-work; an impediment.
• Install metered rack PDU/power strip instead. One rack at a time, IT equipment usually have redundant power supply so no shutdown required. – Worst case, equipment/rack shut down for a brief period.
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Retrofit – Environmental
• Industry standards, regulations, business efficiencies, $$ require high power densities. – Average readings in the middle of cold aisle no longer sufficient
• Monitoring environmental at every rack has become critical; temp sensors front and back of rack, ASHRAE recommends 3. Wireless sensors and intelligent PDUs are great options – Added benefit – heat map, provides indication of the sources of
heat loads – Lets you raise CRAC Supply temperature at rack level
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Retrofit – IT Equipment
• IT equipment refreshes more frequently than facilities • Key operating parameters such as power usage, air
intake, internal temperature, CPU load, etc. are easily available out of IT hardware.
• Big complete DCIM systems can poll IT hardware for these parameters, mitigate the need and cost for metering and environmental sensors.
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Discussion
Who owns DCIM
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Data Migration
• Use as much data from existing sources as you can – Spreadsheets – Monitoring, legacy systems – Databases – DCIMs
• Run systems in parallel to confirm integrity • Always check for data accuracy • Keep some room for manual touch-ups
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Solu.on
Pilot/POC/ Beta
Deployment (phase out)
Pilot/POC – Test Drive
• Roll out solutions on a limited scale to test, validate, verify, and benchmark results
• Have users interact with (and use) the system for at least 2 weeks
• Provide data, findings, experiences, and results to your leadership team, DCIM Champion, and the DCIM committee
• Discover complexities of the system, reinforce trust and confidence. Avoid costly mistakes.
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Pilot/POC helps you to..
• Clearly define the problem • Specify attributes of the solution • Measures of outcome and performance, and how to measure • Resources, technology requirements • Implementation and project variables (timeline, milestones,
tasks, interdependencies…) • Define and refine acceptance criteria • Data, information, and confidence to get stamp of approval • Budget and Total Cost of Ownership, ROI calculations
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Solu.on
Pilot/POC/ Beta
Review Exercise 3
• DCIM Implementation pre-work – Current state, SOP – Stakeholders and players involved – Use cases, users and their purpose – Tasks, steps, milestones on the way
• New build/retrofit facility
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Pilot/POC/ Beta
Deployment (phase out)
Ongoing refinement
Professional Services
• Audit, inventory, install, setup, config, scans, discovery, import, migrate, users, floor plan, rack elevation, reports, dashboards, integration etc. – Requires staff, training, expertise, experience, support, project
management.. • Professional services are costly, customers are not well
equipped to implement a DCIM • Win-Win: vendor handles initial install, setup, config, with
end users shadowing. Extensive training and workshop for users to get up to speed. – in-house staff handling on-site and day-to-day monitoring – managed service provider manages the system.
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Solu.on
Pilot/POC/ Beta
Deployment (phase out)
Phased deployment
• Phased deployment to deliver rapid wins – Focus on functionality that can deliver the highest value – Learn what works and what doesn’t, troubleshoot problem
areas, and secure a quick win that can be built on as the implementation expands
– Encourage ongoing and broader support for DCIM – Implementation participation, quick ROI
• Adjust systems, module, processes, training needs..on the go
• Document and share benefits and ROI from each deployment phase
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Integration
• Integrating DCIM with 3rd party systems is a key strategy for expanding and enriching the role of DCIM
• Create vast repository of data and information • Enables easier, quicker, and more efficient planning and
expansion • Simplified management and scalability • Single pane of glass dashboards, reports, monitoring
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Integration
• Define clear goals and purpose for each integration. Develop use cases
• Understand the systems, reach out for information – Vendors, partners, service providers – Internet, blogs, communities, peers
• Gather and document integration mechanism • Volume and frequency of data transfer • Institute data quality, validation, control policies • 451 Research – Integration is the single biggest
challenge that DCIM faces
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Training
• User training – everyday users who interact with the system
• Admin/config training – Make changes to the tool, administrative tasks
• On-site vs off-site • Spread out training activities • Follow-up quarterly training sessions for first year
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Ongoing refinement Ongoing
refinement Deployment (phase out)
Optimization
• Lack of time, awareness, training etc result in not 100% utilization of DCIM
• Consistent audit/review and optimization is required • Remove roadblocks, increase awareness at regular
interval. – Training and feedback, workshops – Knowledge sharing; ‘DCIM Talks’..
• Business keeps evolving, so should DCIM
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Business Requirements
Ongoing refinement
Pitfalls
• Unrealistic Requirements and Expectations • Vendors hyping overly complex solutions • Budget/Schedule. DCIM results takes time • Not Enough ROI • Improper Planning • Lack of Process/Ownership • User Adoption
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Case Study 1
• Financial trading, <200 racks deployment – Phased, POC, proper planning – Initial deployment of all modules. Advanced functionality
deferred to later phases – Phase I – 2016 – Phase II – 2017 – Phase III – 2018 – Initial config by vendor, then customer staff took over
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Case Study 2
• Major Utility Provider on the West coast – 850 racks – Feature list and price based selection – 3 years into DCIM, looking to rip and replace – IT made decision, minimal facilities involvement – No POC/pilot. Demo and decision – Vendor provided all setup and config. 3 days of training, admin
+user
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Thank you
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