energyno Champion: Increase energy by ... Joining Vijay to receive the award were teammates Chad Clark, John Geary, Mark Stubblefield, Anurag Gupta,

Vol. 3 No. 4 | April 2011 ENERGY now 1

Inside This Issue2 Leadership Perspective: Committed to quality and innovation

3 SAP One – business units prepare for change / PBS children’s show host visits Texas wind site

FPL helps families get most from smart meters / Employee Feature: Shooting the rapids with Ernie Deluca / FPL brings the science of savings to light

5Health Champion: Increase energy by breaking a sweat / Health Champion: View food as healthy fuel for longevity / AFLAC program / Identity theft program

6Integrated Supply Chain recognizes 4C employee award winners / Recognizing ZERO Today! Rewards / Amy Brunjes named Communicator of the Year

7Proven performers recognized at Q1 FPLES town hall / Energy Resources gives back to communities / Employee Feature: Yolanda Good brings support wherever she goes

8The Big Picture: FPL’s Electric Vehicle program

(l-r) NextEra Energy, Inc., Chairman and CEO Lew Hay, Chad Clark, Tolly Allen, James L. Broadhead, Vijay Singh, Anurag Gupta, Mark Stubblefield, John Geary, Executive Vice President and Chief Strategy, Policy and Business Process Improvement Officer Chris Bennett.

energynow Vol. 3 No. 4

A publication for and about employees of NextEra Energy, Inc., companies

2011 James L. Broadhead award winners set a ‘gold standard’ by innovating to generate additional company revenueThe winners of the 2011 James L. Broadhead award used a complex solution to answer a straightforward question – how can we generate more revenue with existing hydro resources?

Vijay Singh, regional director of Business Management for Energy Resources, led the ‘Maine Hydro Forward Reserve’ team to victory against nine worthy competitors on April 12 with a project that used hydrological data, statistics and innovative processes to increase ancillary revenues by more than $1.2 million per year.

“It is gratifying to receive this recognition, and I’m grateful to the judges and my peers for picking our project as the ultimate winner,” said Vijay. “Our multi-disciplinary team successfully combined Six Sigma tools and creative processes to achieve a stated, financial goal.”

Joining Vijay to receive the award were teammates Chad Clark, John Geary, Mark Stubblefield, Anurag Gupta, Tolly Allen, Brian Tobin and T J Tuscai, team sponsor and chief operating officer for Energy Resources.

The Peer Choice awards, decided by members of the participating teams, were awarded to Energy Resources’ ‘Maine Hydro Forward Reserve’ team for Best Use of Quality Tools, Distribution’s ‘The B.E.A.T. of our Customers’ team for Best Tie to the Corporate Areas of Focus, Customer Service’s ‘CSI: Connect Service Investigators’ team for Most Creative & Innovative, and Power Generation Division NextEra’s ‘The Cleaners’ Improve SEGS Mirror Reflectivity’ for Best Demonstration of Team Spirit.

NextEra Energy, Inc., Chairman and CEO Lew Hay said this year’s competition produced the toughest judging he and the panel had experienced. Teams lived up to the event’s theme of “The Gold Standard” with projects that represented $27 million in savings over the next five years.

“Every one of us needs to aspire to the Gold Standard in all we do,” said Lew. “There can be no compromise on quality. Our commitment to continuous improvement and superior execution must be unquestioned. This is the high bar we set for ourselves at NextEra Energy.”

Further recognizing the value of employee-oriented improvements, NextEra Energy President and COO Jim Robo introduced a new Employee Invention Reward program at the April 15 Quality & Safety Expo. He awarded bonus checks to the first eight employees who developed innovations that resulted in patent grants to the company. Additional program details will be available in the coming weeks.

2 ENERGY now Vol. 3 No. 4 | April 2011

Leadership Perspective: Committed to quality and innovation

Executive Vice President and Chief Strategy, Policy and Business Process Improvement Officer Chris Bennett has a diverse set of responsibilities: strategic initiatives, information technology, environmental services, operational excellence, business continuity and security for the corporation. Yet one theme runs through all this work – a relentless focus on driving quality improvements across the organization. Energy Now spoke with Chris on the importance of quality to the company’s success.

What does the word “quality” mean? How does it tie in with corporate strategy and business improvement?

There are many technical definitions, but to me it means excellence. It signifies doing the right things in the best way possible, and continuously striving to do them even better. Quality is integral to both strategy and business improvement. Strategy is about doing the right thing, positioning ourselves today for where we need to be down the road. For us, that means always innovating and investing in opportunities to continue to deliver great service and provide increased value to our customers, our shareholders and our employees. Business improvement is about doing those things the right way. Doing things the right way for us means doing them in the safest, cleanest, fastest, lowest-cost and most-reliable way possible. So strategy and business improvement go hand in hand. And quality is the discipline, the underlying methodology that enables us, as an organization, to perform both of those functions – strategy and business improvement – exceptionally well.

Can you give an example of how NextEra Energy, Inc., has benefited from a focus on quality?

There are a number of great examples across all areas of the company. To cite just one, Power Generation made some significant improvements – more than a 50 percent reduction in our wind fleet’s EFOR (Equivalent Forced Outage Rate) over the last two years. Power Generation Division led a cross-functional team comprised of Wind Development, Business Management, Integrated Supply Chain, Information Management and Corporate Operational Excellence that addressed a number of different pieces of the problem. By looking at the problem in a cross-functional way and applying Six Sigma and other quality tools, the team achieved improvements in many areas that cut EFOR by more than half.

How would you encourage an employee to commit to excellence?

First, get engaged. If you’re not fully engaged in what you’re working on, you certainly can’t do it very well. Second, learn as much as you can about all aspects of your projects, not just those in your own area of focus. This helps you cultivate different perspectives, stimulate new thinking and contribute fresh ideas and solutions. Third, keep asking “why?” Constantly challenge your own understanding. If you don’t know or don’t understand something, don’t be afraid to ask. Finally, take ownership and accountability for everything you do. Drive to a recommendation or an answer. To really commit to anything, you have to internalize that you own it and you’re accountable, and that should drive everything you do.

You initiated the company’s current electric vehicle strategy. How do you see this effort evolving?

I’m optimistic about EVs, although in the short term, the market will be limited by the supply of vehicles from the auto manufacturers and the price premium for these vehicles in a sluggish economy. But for the nation as a whole, transitioning to electric vehicles is the single biggest thing we can do to wean ourselves from foreign oil imports and become more energy independent and secure. Florida Power & Light’s Fleet team has tested most of the passenger car and truck production models and prototypes that are coming to market, and many of them are impressive in terms of performance. As I mentioned, the price points are still somewhat high, but the original equipment manufacturers and their suppliers are working feverishly on things like battery technologies to get the economics more in line with conventional gasoline-powered vehicles.

And particularly if gasoline prices remain high or rise even further, we’ll likely see more and more of these cars on the road in the next few years. NextEra Energy intends to be a leader in this market as it develops. We made a major commitment at the Clinton Global Initiative in 2009 to electrify our entire vehicle fleet by 2020, one of the first companies in the world to do so. We also have established an Electric Vehicles group within FPL Customer Service, led by Brian Hanrahan, to operationalize EV charging as a new business opportunity and provide support for our customers as they adopt these vehicles. This is a great example of how we’ve moved quickly in translating a strategy into a new business.

What are the major initiatives that top your current to-do list?

I’d say there are three notable ones. The first is the implementation of SAP in FPL Finance and Accounting. There are a lot of people focused on this right now, and it’s one of the biggest initiatives of the year for our company. Within Energy Resources, we’re supporting PGD, Development and Business Management to pilot energy storage solutions to support our renewables business and to evaluate the performance of storage in providing ancillary services, like frequency regulation or firming for the grid. We recently introduced the Employee Invention Reward Program to offer incentives to employees for their innovations. The program is one component of an overall strategy to protect our intellectual property and competitive advantage, promote innovation and increase revenues. We’re focusing on several important questions: How does the company identify and capture all the great ideas our employees generate across all areas of the business? How should we evaluate them? Can we or should we monetize or patent them? And how do we recognize employees for their innovations that create intellectual property for the company? Before last summer, NextEra Energy had been awarded seven patents in its entire history since 1925. In just the last nine months, we’ve submitted six new patent applications and are evaluating an additional 20 ideas for filing. Stay tuned for more to come on this exciting development for our company.

What are you reading right now?

“The Hidden Reality” by Brian Greene. It discusses how just a few changes to our basic assumptions of physical laws could completely change our concept of the universe(s).

Person you’d most like to have dinner with?

The late baseball Hall of Fame great, Jackie Robinson.

Chris Bennett Executive Vice President and Chief Strategy, Policy and Business Process Improvement Officer


SAP One – business units prepare for change On July 5, Florida Power & Light and FPL Energy Services are going to one SAP system that will simplify the financial system and process landscape. Business units across both companies are hard at work preparing for the change. The transition will not be easy while employees learn new processes and terminology, but the benefits for the company are significant.

SAP One will impact everyone independent of business unit size or type of operation. Two of the largest business units, Distribution and the Power Generation Division, have multiple touch points where SAP will directly impact daily operations including construction projects, restoration work, plant outages, daily infrastructure maintenance and payroll.

“Distribution has worked extensively to ensure we will be technically prepared for SAP One and that our end-users are able to effectively perform their job roles after Go-live,” said Megan Kiernan, manager of Financial Analysis and Forecast, Distribution.

Every business unit has identified employees who know today’s processes and systems. These “Super Users” are currently training on the new system and will be the front-line SAP support within their respective business units after Go-live.

“Our Super Users and trainers were selected by our leadership and their role is critical to our organization’s success. They are the face of SAP and will support our end-users both pre- and post-Go-live,” said Megan. “We established the Distribution SAP Deployment

SWAT Team to help coordinate training, communicate expected changes, and support our Super Users, trainers and end-users through Go-live.”

PGD is conducting special workshops where Super Users are building SAP skill sets and identifying what processes best fit the needs of their business unit. “Our hands-on sessions have allowed our Super Users to grow their SAP knowledge base, while working in a practice environment,” said David D’Angona, PGD Business Services manager. “Their SAP expertise will provide an essential support network for our end-users when we Go-live in July.”

The clock is ticking toward Go-live on July 5, and all business units are encouraged to keep working to ensure readiness.

For project information and current updates, visit eWeb/SAP.

PBS children’s show host visits Texas wind site Rae Rae, one of the hosts of Enviropals on the Public Broadcasting System, visited Energy Resources’ Horse Hollow Wind Energy Center recently to film an episode about wind energy.

Enviropals is the newest PBS children’s program, and, according to the PBS website, is its “first green-themed/science and ecology-based television series,” aimed at students in kindergarten through fourth grade.

Rae Rae, the show’s mascot, is a suspiciously human-sized red panda that lives in a tree house in a magical land called Naturia. His puppet and human friends visit him often. Unlike Rae Rae, real red pandas are about the size of a house cat.

The bright, red mammal left his tree house for the wilds of West Texas to tell his young viewers how important wind energy is, what a wind turbine is and how it operates, how electricity is produced and why wind energy is beneficial. The episode is expected to air later this year.

To learn more about Rae Rae and the Enviropals program, visit www.raerae.tv. Video links to Rae Rae’s programs are available, along with information about the cast, crew and the show’s environmental mission.

Wind technician Tracy Broeder meets Rae Rae, when the PBS children’s show mascot visits Energy Resources’ Horse Hollow Wind Energy Center to film an episode of Enviropals.

(l-r) SAP One Instructor Darlene Enns assists Megan Kiernan, manager, Distribution Financial Analysis and Forecasting, and Steven Vaccarello, PGD Central Maintenance specialist, during an SAP One training class.

YOU are impacted if you:

» Submit timesheets and expense reports

» Review and process invoices

» Buy goods and services

» Maintain inventory

» Prepare budgets

» Analyze financial data


FPL helps families get most from smart metersFlorida Power & Light made St. Patrick’s Day a bit greener for 50 Miami families by providing Home Energy Makeovers on March 17. As part of the makeovers, 12 employee teams installed upgrades and educated homeowners about ways to reduce their energy usage using newly installed, smart meter technology.

The energy-efficiency upgrades are expected to save the customers, mainly senior citizens living on fixed incomes, as much as 25 percent annually on their utility bills.

As residents of one of the first neighborhoods in Miami-Dade County to have smart grid technology installed and activated for remote billing, the homeowners met with FPL energy experts to learn about the company’s online customer portal. The Web portal provides customers with access to detailed information about their electricity use, so they can better control their monthly bills, if they choose.

Since 2006, FPL has installed extensive energy-efficiency upgrades at 550 homes through the company’s successful Home Energy Makeover program. Even though FPL customers already have the lowest electric bills in Florida, the program cumulatively saves participants an estimated $150,000 combined each year. To date, two million smart meters have been deployed.

Employee Feature:

Shooting the rapids with Ernie Deluca

(l-r) Lily Beck, FPL Residential Account supervisor; Angel Toro, FPL Residential Account specialist associate; Scott Henneforth, FPL Residential Account specialist; and Emilio Ravelo, FPL Residential Account specialist, assist with the Home Energy Makeover in Miami on March 17.

Ernie Deluca knows and loves Maine. And anyone who knows him will tell you Ernie is a force of nature with a booming voice, a raucous laugh and a story for every occasion.

As Energy Resources’ Maine Hydro recreation enterprise manager, he has a fitting job – managing the company’s extensive recreation facilities across the state.

Ernie fell in love with whitewater rafting more than 20 years ago, leaving a position with an out-of-state beverage company to become a licensed Maine rafting guide. To some, it may not have been the best career move, but he said, “I didn’t want to look back and know I had a chance to do something I loved, but didn’t because I was afraid.”

In 1993, he left the outfitter he managed and went to work for Central Maine Power (CMP), supervising its recreation facilities. In 1999, Energy Resources acquired several CMP assets, and Ernie came to Energy Resources.

“I love hunting, fishing and rafting. I like to be outdoors,” says Ernie. “My work involves so much time outside, managing our recreational facilities, I think I have the best job at the company.”

He also likes people, which is handy for a guy who works with state and federal agencies, non-governmental organizations and other Maine groups that have a stake in state waterways.

As part of its license to operate hydro stations, Energy Resources is required to provide recreational facilities. The extent of the recreation depends on the facility. The 88-megawatt Harris station supports a boat ramp, canoe rentals, back-country camping, a

campground, cottages, group campsites, picnicking and whitewater access. At the 4-MW Bar Mills station, an access area and canoe portage trail allows visitors to get around the dam.

A one-man department, Ernie oversees dozens of facilities, on-call river managers, seasonal workers and vendors hired for maintenance and construction projects. During the busy summer, Ernie works six or seven days a week, but he still finds time to raft the best whitewater rivers. The Colorado River through the Grand Canyon is his favorite.

“I can read white water,” he said. “Anywhere in the world, water acts the same, and I know what it’s going to do.”

FPL brings the science of savings to light

It didn’t take a scientific experiment to figure how to save the South Florida Science Museum on its electric bill. Instead, it took a team of employees and help from Knight Electric to add energy-efficient lighting, install a programmable thermostat and oversee many other improvements, as part of Florida Power & Light’s Nonprofit Energy Makeover last month in West Palm Beach, Fla.

FPL Business Account Specialist Bob Gannon upgraded lighting inside the museum, while FPL Assurance & Compliance Inspector Ernest Jones directed installation of On-Call® transponders outside. On-Call transponders are part of conservation measures that contribute to an estimated $1,800 annual reduction on the museum’s electric bill.

“FPL and the museum were true partners in this Nonprofit Energy Makeover,” said Nicole Daggs, NextEra Power Marketing senior attorney and South Florida Science Museum board member. “The museum had already made huge strides in its energy-efficiency efforts, and FPL was able to build upon that foundation, thanks to the expert project coordination of Melissa Roettger, FPL business account consultant, who managed this makeover.”

The upgrades also serve as educational tools for the 120,000 annual museum visitors, starting with the museum’s spring camp held on March 14.

Florida Power & Light Business Account Specialist Bob Gannon installs energy-efficient light bulbs during Florida Power & Light’s Nonprofit Energy Makeover at the South Florida Science Museum in West Palm Beach, Fla. The upgrades were unveiled March 14.

Ernie Deluca, Energy Resources’ Maine Hydro recreation enterprise manager, loves rafting and has a fitting job – managing the company’s extensive recreation facilities.


Health Champion:

View food as healthy fuel for longevity

Making healthier food choices becomes simpler if you view what you eat as fuel for your body.

Executive Vice President of Engineering, Construction & Corporate Services Bob McGrath employs this strategy well. Aware of how his body was changing with age, Bob began changing his perspective on food about two years ago, making grains, nuts, fruits and vegetables the basis of his meals.

Making similar, fuel-oriented food choices has become easier for employees since Aramark, our food service provider, has worked with us to provide health-conscious options throughout NextEra Energy, Inc.,

cafeterias. Even without access to on-site dining, employees can change habits with a little creativity.

“All employees can use some imagination when it comes to food,” said Bob. “We’ve added new items to the salad bar, such as quinoa and barley paired with berries, which employees may not be as familiar with, but still enjoy.”

Other techniques, such as limiting refined carbohydrates, increasing his water intake and eating several small meals to eliminate cravings, help Bob maintain his energy. They also contribute to numbers he can be proud of.

“I measure my progress using my body fat percentage, which is below 10 percent,” he said. “I also track my blood pressure and cholesterol levels, monitoring my triglycerides and the ratio between my HDLs and LDLs. Whatever you use to track your progress, my advice is to remain consistent with that method and set an achievable goal.”

Employees are encouraged to educate themselves on their numbers through health screenings provided by NextEra Health & Well-Being. Being knowledgeable about your numbers enables you to create a strategy for incorporating better nutrition, more exercise and increased relaxation into your life, no matter how full it is.

“It’s helpful to view nutrition, exercise and stress-relieving techniques as part of a three-legged stool,” said Bob. “Without one, the balance cannot be maintained. They are all important.”

For more information about how NextEra Health & Well-Being can help you achieve your nutritional goals, visit My HR Direct, and click Health & Well-Being in the navigation bar.

Executive Vice President of Engineering, Construction & Corporate Services Bob McGrath uses a number of strategies, such as treating food as fuel for the body, to maintain a healthy lifestyle.

Health Champion:

Increase energy by breaking a sweat

Exercise is essential to increasing and sustaining energy. However, many people struggle with finding time to exercise, due to demands of daily life. Tim Fitzpatrick, vice president of Marketing & Communication for Florida Power & Light, a husband of 27 years and father of three, needs all the energy he can get. This year, Tim decided to boost his energy level by making exercise a priority.

“In recent years, my exercise consisted of walking two to three times a week,” he said. “It really wasn’t enough to make a difference.” In 2011, Tim adopted an early-morning fitness regimen involving more frequent and consistent exercise.

“Since New Year’s Day, I’ve been getting on the treadmill by 5:30 a.m. Monday through Friday. I do 2.25 miles in 35 minutes, walking half the time and jogging the other half,” he said.

Tim initially committed to this new routine for three weeks, which some believe is the amount of time it takes to form a new habit. After 21 days, Tim’s morning workouts became a normal part of his daily schedule. While the early alarm may sometimes still seem daunting, he looks forward to the end result. “When I come off the treadmill, I’m wide awake, I feel great, and I get to start every day with a sense of accomplishment,” he said.

By increasing his physical activity, Tim has taken the right steps to live a longer, healthier and more energetic life. “My five-day-a-week routine helps me keep my weight, blood pressure and cholesterol down, while also increasing my overall energy level,” he explained. “It’s hard to beat that combination of benefits.”

For more information about how NextEra Health & Well-Being can help you achieve your fitness goals, visit My HR Direct, and click Health & Well-Being in the navigation bar.

Enrollment meetings are being held through June 17.Go to My HR Direct, My Benefits for the meeting schedule.

Tim Fitzpatrick, vice president of Marketing & Communication, made exercise part of his daily routine by committing to 21 straight days of early-morning runs until it became a habit.

The YouDecide Employee Advantages program now offers identity-theft prevention services. Go to www.youdecide.com/NEE/infoarmor or click on Employee Discounts on eWeb for more information. This program is not available to FPL bargaining employees.


One- and two-year recognition is awarded solely on time, regardless of the number of employees at the location. Silver-, gold- and platinum-level recognition is awarded based on the number of employees at the location as compared to the number of months or years worked injury-free. For example, a location with more than 150 employees would be awarded a gold-level award for working one year injury-free, while a smaller location with between 51 and 150 employees would work three years to achieve the same award.

One-Year Award

Customer Service

South Broward Meter Reading

Integrated Supply Chain recognizes 4C employee award winnersFrom a field of 36 competitive nominations, four winners were selected for this year’s Integrated Supply Chain 4C recognition program. Since 2005, this program has celebrated employees who best represent ISC’s four areas of focus: Culture, Compliance, Customer and Corporation.

Congratulations to the following 4C Recognition Program winners:

Culture Award. Don Hill won for leading the sourcing and contract management efforts during the construction of the Martin Next Generation Solar Energy Center. Partnering with Engineering & Construction and the suppliers, Don worked to mitigate commercial risk and ensure availability of materials and equipment required to support the project schedule.

Compliance Award. Bill Dann won for planning and executing critical environmental services at the Port West Properties, a 200-acre location that includes the Physical Distribution Center, Corporate Recycling and Services, and East Area Customer Service Center. Through Bill’s leadership, the site received its best environmental audit in years.

Customer Award. Thomas Bobbitt won for managing the Wind Inventory Round Up initiative to reduce surplus materials and supplies across 44 wind sites. Thomas worked with the Power Generation Division to establish new inventory stocking levels for 9,000 items, issue $2 million of materials to planned jobs, identify critical spare parts and duplicate materials, and centralize 1,574 materials at the Wind Central Warehouse in Abilene, Texas.

Corporation Award. Supplier Diversity Ambassadors Adrienne Cooper, Steven Duval, Christine Giovanniello, Don Hill, Lawrence Howell, Sylvania Jackson, Alexandra Napoles, Steve Pinkston and Johna Whitesell won for promoting and growing the Supplier Diversity Program, positioning FPL to win the Edison Electric Institute’s Vendor Opportunity Award and the Southern Florida Minority Supplier Development Council’s Local Corporation of the Year Award.

“Thank you for making a difference and adding value to the company by translating these 4Cs into your daily work,” said ISC Vice President Deb Caplan. “You exemplify the spirit of our mission, which is to be a world-class supply chain that drives costs down and quality up to provide customers with reliable and low-cost power.”

To view photos of the other winning teams, visit Energy Now online.

Amy Brunjes named Communicator of the YearRecently, Florida Power & Light External Affairs Manager Amy Brunjes was named 2011 Communicator of the Year for a For-Profit Company by the Florida Public Relations Association, Treasure Coast chapter.

For more than four years, Amy has promoted the company’s clean energy initiatives, good works and outreach, raising awareness of how FPL is an active participant in the communities it serves.

The Florida Public Relations Association (FPRA) is the oldest public relations organization in the United States. Members represent a variety of different organizations including private and public corporations, government entities, not-for-profits, counseling firms and independent practitioners. As a statewide association, FPRA boasts nearly 1,500 professional and student members, all which make up the 15 professional and 11 student chapters.

Silver-Level Award

Customer Service

Dade Residential Energy Services – 4 yearsContractor Compliance – 7 yearsDade Meters – 3 yearsSouth Broward Meter Reading – 1 year

Power Generation – Florida

Gas Turbine Power Park – 4 years

Recognizing ZERO Today! Rewards “Recognizing ZERO Today!” is NextEra Energy, Inc.’s rewards program highlighting injury-free locations and employees. Locations that reached a ZERO Today! milestone in February:

(l-r) Corporation Award winners Lawrence Howell; Deb Caplan, vice president, Integrated Supply Chain; Lourdes Jordan; Steven Duval; Alexandra Napoles; Christine Giovanniello; Don Hill; Adrienne Cooper; Sylvania Jackson; Johna Whitesell. Not pictured: Steve Pinkston

(l-r) Cara Perry, local FPRA chapter president, FPL External Affairs Manager Amy Brunjes and Jennifer Moss, president of the FPRA.


Proven performers recognized at Q1 FPLES town hall FPL Energy Services honored several employees with its new annual Proven Performer award at the company’s town hall meeting. NextEra Energy President and COO Jim Robo was the guest speaker at the meeting.

“Recognizing employees who go above and beyond and ‘walk the talk’ on company values remains a top team priority,” said Greg Hanlon, vice president and general manager of FPLES. The FPLES Employee Engagement Team recently spearheaded the development of a new peer-to-peer employee recognition program. The recognition program, called Partners in Excellence, consists of two components: quarterly recognition awards and annual Proven Performer awards.

Shaun Francis, NextEra Energy executive vice president of Human Resources, joined the FPLES lead team in presenting the first-ever Proven Performer awards. “It is important to celebrate the successes of our businesses and the individuals who deliver extraordinary results,” Shaun said.

“FPLES had an outstanding 2010, exceeding its net income milestone,” said FPL Vice President of Energy Marketing and Trading Sam Forrest, who also was on hand to present the awards. “All of the employees of FPLES are to be commended for their outstanding performance and exceptional teamwork.”

“Team Energy Services will continue to recognize and reward the top performers who model the company values and bring our brand, ‘Where Proven Meets Possible,’ to reality for our customers,” said Greg.

Energy Resources gives back to communitiesFor Energy Resources, being a good neighbor means being available, resourceful and creative, as evidenced by the variety of ways it lends a hand. From sponsoring a local Special Olympics team to providing fire departments with smoke detectors, Energy Resources is an active supporter of the communities it serves.

“Our employees are an integral part of the communities where they live and work,” said Steve Parr, wind site manager of Weatherford Wind Energy Center. “Involvement comes in a number of ways, from employees who volunteer their time and effort, to donations that support well-deserving community activities or programs.”

Fire departments, schools and community programs are areas where Energy Resources is involved. For example, the company donated 400 smoke detectors to the Amarillo, Texas, fire department, which in turn provides the detectors free of charge to residents who request them. Six white boards and projectors, as well as the equipment installation, are also being provided to Oklahoma classrooms.

“Another opportunity was in our being asked to be the top sponsor of nine middle and high school students near Weatherford, Okla., as they are competing in the Special Olympics summer games in the softball throw and track,” Steve said. “We’re pleased to be part of such worthwhile community activities.”

Front row, (l-r) Barbara Jordan, Kathleen McNamara, Robert LaGasse, Maria Petkovyat, Dianna Cardoza and Marquinta McCauley. Second row, (l-r) Dee Reyes, Veronica Webb, Rick Deluga, Oriana Eysaman, Lori Pezzulo and Jeff Barnes. Third row, (l-r) FPL Vice President of Energy Marketing and Trading Sam Forrest, Executive Vice President of Human Resources Shaun Francis, FPLES Vice President and General Manager Greg Hanlon, Mark Wynn and Dave A. Smith.

Employee Feature:

Yolanda Good brings support wherever she goes

A graduate of Purdue University with a degree in Materials Science Engineering, Yolanda Good, FPL metallurgical engineer, is part of a massive team working on the extended uprate projects for the nuclear fleet.

If a refueling outage is taking place at any of NextEra Energy, Inc.’s five nuclear plants, chances are Yolanda Good is there.

Yolanda has had an on-site role in almost every fleet outage since 2007 and is part of a contingent of Juno Beach-based employees who travel extensively to NextEra Energy’s nuclear plants to support refueling projects. Her peers recently nominated her as a “Story of Breakthrough” for her embodiment of the nuclear division’s values, which stress safety

and responsibility. That her co-workers would recognize her work illustrates the team approach that Yolanda likes most about NextEra Energy.

“Not everyone can have every answer. But together, we can find the answer,” said Yolanda, a Juno Beach, Fla.-based metallurgical engineer.

Her projects run the gamut, ranging from dispositioning condition reports to reporting on what is happening in the field.

On a recent team project at the Point Beach nuclear plant, she conducted vendor oversight of extensive modifications to the steam generators, in support of the uprate project. Yolanda’s continual reliability does not go unnoticed.

“She gladly works every nuclear outage, following through on every task she has before her and driving everything to conclusion,” said Steve Collard, Component Support and Inspections/Material Programs supervisor.


Florida Power & Light research shows that 46 percent of FPL customers say they are highly likely or certain that they will buy an electric vehicle, or EV, within the next 10 years.

That’s no surprise to In-Home Technologies and Electric Vehicle Director Brian Hanrahan, who is leading the company’s new Electric Vehicle Program with the help of Anne-Louise Seabury, recently named Electric Vehicle Program manager. This team is working with others in the company to help FPL customers become EV-ready.

“We are a trusted source of EV information for our customers,” said Brian. “Our program is designed to address our customers’ needs, ranging from understanding the cost savings between miles per gallon and miles per charge, to what they need to know about charging their new EV at home. In addition, we are working to ensure that our service reliability remains high for all of our customers as more of us begin driving electric vehicles.”

Customers will benefit from the expertise FPL has gained while building one of the greenest fleets in the nation, added George Survant, director of Fleet Services.

“As more plug-in electric vehicles become available, the company will be adding them to our fleet,” said George. “This move reflects our company’s commitment to transition our entire fleet of more than 2,400 company cars and trucks to plug-in electric vehicles by 2020.” Recently, executives from NextEra Energy, Inc., test-drove the electric Chevy Volt, which will be available in Florida later this year.

Questions on FPL’s Electric Vehicle Program? Email [email protected]

ENERGY NOW: 700 Universe Blvd., Juno Beach, FL 33408

Internal Communication Manager: Jami Goertzen, 561-694-4034

Graphic Design: Jim Nicholas, Patricia Pereyra Photographer: Doug Murray

Contributing Writers: Claudia Anderson, Jackie Anderson, Janice Brady, Michelle Brown, Elise Campbell, Alys Daly, Eileen Dees, Jami Goertzen, Michelle Khouri, Jill Kimball, Kevin Maida, Dave McDermitt, Elizabeth Murphy, Peter Robbins, Mary Wells, Todd Zeranski.

Published monthly for employees and quarterly for retirees by Marketing & Communication. Have a story idea? Call 561-694-4034, go to eWeb/newsmaker, or write via interoffice mail to Energy Now, MC-JB.

Read ENERGY NOW on the Employee Web. Back issues are available by clicking on the ENERGY NOW link.

External Websites: www.FPL.com, www.NextEraEnergyResources.com, www.NextEraEnergy.com, www.FPLFibernet.com

Address Change? Employees should update their addresses using My HR Direct in the corporate portal (http://myportal). Retirees should call the FPL Benefits Center at 800-208-4015 or write to: FPL Benefits Center, P.O. Box 9233, Boston, MA 02205.

The Big Picture:

FPL’s Electric Vehicle program

The electric-powered eStar (left) and Transit Connect are the newest members of FPL’s green fleet. (Inset) “Electric vehicles offer consumers a new, clean driving alternative,” said FPL President and CEO Armando Olivera, smiling from behind the wheel of a Chevy Volt. “After test-driving the Volt myself, I believe many drivers will embrace these new, greener technologies. This is an exciting time for consumers who will drive electric vehicles, automotive manufacturers who will make them, and utilities such as FPL that will power them.”

energyno Champion: Increase energy by ... Joining Vijay to receive the award were teammates Chad Clark, John Geary, Mark Stubblefield, Anurag Gupta,

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