Challenges to Teamwork: A Multiple Case Study of Two Agile Teams Viktoria Gulliksen Stray, Nils Brede Moe, and Torgeir Dingsoyr 12 th International Conference,

Challenges to Teamwork: A Multiple Case Study of Two Agile Teams

Viktoria Gulliksen Stray, Nils Brede Moe, and Torgeir Dingsoyr

12th International Conference, XP 2011

報告者 :陳勁霖

ProblemsSolving the wrong tasks

work on tasks without priority.

Lack of communication

approach the leader only in the meeting.

Unreleased potential of learning

spend little time on improvement.

Research

DesignProject North South

Product Geographical information system

Content management system

Agile Method Scrum Scrum/Kanban

Years using agile methods

2 10

Team size 4 10

NorthGoal : redevelop a software package

Years using agile : 2 years

Member : two developers

one scrum-master

one project manager

one product owner

Product owner and project manager are situated in another city.

Team OrientationProduct owner was often not available.

too many project in same time.

The topics discussed often excluded the developers.

Developers worked less than plan.

unrealistic plans.

Team LearningDid not transform their experience into action.

Solve problems in wrong way.

1. isolate the team without scrum-master.

2. work overtime.

SouthGoal : develop CMS-system

Years using agile : 10 years

Member : nine developers

one project leader

one product owner

Product owner is situated in another city.

Team OrientationMembers did not know the project plans

Daily meeting was poor efficiency.

only discuss what was going on.

Can’t do truck factor.

Team Learningsome problems is hard to solve.

daily meeting is hard to satisfy everyone.

Discussion

Why problems happen?Solving the wrong tasks

unrealistic plans、 specialization.

solve problems without the leader.

Lack of communication

hard to communicate with the leader.

Unreleased potential of learning

less experience.

Suggestions & Conclusion – (1)Transition phase processes

1. allocate enough time, resources.

2. make project more flexible.

Action phase processes

1. without external tasks.

2. create a culture for collaboration.

3. the use of visual boards.

Suggestions & Conclusion – (2)Interpersonal processes

1. provide forums for conflict resolution.

2. encourage team members to give feedback to each other.

Thank you any question?