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Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius, CMP, Independent Planner Creative Meetings & Events, LLC Bondurant, IA
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Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

Dec 26, 2015

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Page 1: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

Challenges / Problems Facing Corporate

& Association PlannersDeb Lang, CME, Corporate Convention & Meeting

MgrWells’ Dairy, Inc.

Le Mars, IA

Nancy Herselius, CMP, Independent PlannerCreative Meetings & Events, LLC

Bondurant, IA

Page 2: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

Association Challenges / Problems

We will cover four different topics –1.Membership and the impact on

meetings2.Increasing costs and the impact on

budgets3.Equitable contracts4.Space needs – guest rooms versus

meeting space ratios

Page 3: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

What does your membership look like for the past five years?

Membership down?

Conference attendance down?

How do you negotiate contracts four or more years out?

Page 4: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

Increasing Costs and the Impact on Meetings

Budgets are down.

You are asked to provide more with less money.

There is a need to be creative with budget items.

Members and other attendees are less willing to pay high registration rates but still expect the same type of experience at meetings and events.

What do you do?

Page 5: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

What are the biggest cost factors affecting meetings and events in the 21st century?

Facilities

Page 6: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

What are the biggest cost factors affecting meetings and events in the 21st century?

Facilities Transportation

Page 7: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

What are the biggest cost factors affecting meetings and events in the 21st century?

Facilities Transportation Food and Beverage

Page 8: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

What are the biggest cost factors affecting meetings and events in the 21st century?

Facilities Transportation Food and Beverage Audiovisual Equipment

Page 9: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

What are the biggest cost factors affecting meetings and events in the 21st century?

Facilities Transportation Food and Beverage Audiovisual Equipment Attrition

Page 10: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

Paper Explosion!!!

Paperless Society???

Page 11: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

Facility Contracts

Equitable to ALL Parties?

Page 12: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

Facility Contracts

Equitable to ALL Parties?

All costs up front or are some hidden?

Page 13: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

Important Contract Clauses

Walk ClauseAttritionCancellationForce MajeureArbitrationChange of OwnershipConstruction or RemodelingOthers?

Page 14: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

Do you ever feel like you are “out of this world” when searching for the right city and facility for a meeting or event?

Page 15: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

More meeting facilities are being built or renovated every year. Planners have many options.

Hotels in Las Vegas, for example, require so many rooms nights blocked for so many square feet of space.

You have a meeting that is very space intensive but doesn’t meet the required number of nights. How do you handle this?

Page 16: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

Corporate Challenges/Problems

Communication Knowing and understanding your group

Site selectionsLocationAttendees

Increasing costs and budgetsContractsProving your worth!

Page 17: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

Are You a Psychic?

Page 18: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

Groups & Site Selection

Who is attending?Is this a one day or a multiple day meeting?Is the location important?Objective of meetingAV companyTransportation

Page 19: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

Do More with Less!

Budget restrictions Escalating hotel costs Food & beverage

costs/options Airfare AV charges Service charges

Page 20: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

Contracts

Working with the legal departmentMaking sure it is a win/win for both partiesAttrition chargesAddendums

Page 21: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

Prove Your Worth

Page 22: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

Questions???!!!

Page 23: Challenges / Problems Facing Corporate & Association Planners Deb Lang, CME, Corporate Convention & Meeting Mgr Wells’ Dairy, Inc. Le Mars, IA Nancy Herselius,

Contact Information

Deb Lang- [email protected]

Nancy Herselius- [email protected]