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Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28, 2004
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Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

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Page 1: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Challenges of Recent Legislation and the Need for IT Policy

Jacqueline CraigUniversity of CaliforniaOffice of the President

Secure IT 2004April 28, 2004

Page 2: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Examine laws

Policy formulation processes

Steps to achieve policy compliance

Page 3: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Common Themes

Transparency Review and evaluation to

ensure compliance Accountability

Page 4: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Information SecurityProgram

Risk assessment Business Continuity Incident Response Information Security Plans Education and awareness training Audit processes

Page 5: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Family and Educational Rightsand Privacy Act of 1974

(known as the Buckley Amendment)

an early model a high bar for the privacy and

protection of student records set of principles reflected in

subsequent laws

Page 6: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

FERPA PrinciplesTransparency - open records ability to inspect - to know what is

happening to ones records ability to correct the record institutional obligation to maintain

a record of disclosure and provide notice

requirement to secure all records

Page 7: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Sectoral Privacy Law

Health Insurance Portability and Accountability Act (HIPAA)

Gramm-Leach-Bliley (G-L-B)

Page 8: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

HIPAA Establishes national standards for

electronic health care transactions and national identifiers for providers, health plans, and employers

Privacy Regulations - effective April 14, 2003

Security Regulations - due April 21, 2005

Page 9: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

G-L-B Objectives ensure security and confidentiality

of customer records and information protect against any anticipated

threats or hazards to the security or integrity of such records

protect against any authorized access to or use of such records or information that could result in substantial harm or inconvenience to any customer

Page 10: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

California: Social Security Numbers

SB 25 - Personal Information: SecurityAB 763 – Privacy: Social Security

Numbers Intent is to prevent identity theft and to

protect social security numbers from being stolen electronically or from paper documents

Effective: January 1, 2004

Page 11: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

California legislation prohibits

public posting of SSNs printing SSNs on access cards requiring individuals to transmit SSN over

unsecured Internet requiring use of SSN to access internet web

sites printing of SSN on materials mailed to

individuals encoding SSN on a card or document using

bar code, chip, magnetic strip

Page 12: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Identity Theft

California Civil code section 1798.29 (SB 1386)

effective July 1, 2003

Requires notification to any California resident

whose unencrypted personal information isreasonably believedto have been acquiredas a result of a security breach

Page 13: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Intellectual Property LawsDMCA and the Teach Act

DMCADo we monitor our networks to

identify illegal file sharing?How does that practice comport with

your network management practice?

Page 14: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Teach Act – requires institutions to apply technological protection measures to reasonably prevent

Retention for longer than is necessary

Prevent downstream copying or dissemination

Page 15: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

USA PATRIOT ACT

Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism

Act2001

impacts or modifies more than 15 existing statutes

enhances government’s ability to engage in surveillance activities

Page 16: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

USA PATRIOT ACT

Establishes lower threshold for obtaining records than required by FERPA

Reduces requirements for requests for information (subpoenas, search warrants, pen/trap or wiretap order)

Accelerates and expands foreign student visa monitoring program - SEVIS

Page 17: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

USA PATRIOT ACT be sure you have a protocol for any

“information” requests establish a single point of entry for all

information or surveillance requests maintain a confidential log of these requests establish procedures for requests establish emergency and computer

trespasser procedures involve legal counsel if requests are

received

Page 18: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Common themes

Establish policy and procedures Identify roles and assign

responsibility Conduct education and awareness

programs

Page 19: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Risk Assessment

Conduct classification of data/records

Identify vulnerabilities and threats

Page 20: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Workforce Issues Education and training Background checks Identify individuals authorized to

access data Establish access controls relative to

need to know Establish procedures for

noncompliance

Page 21: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Implement Risk Controls

Physical security Technical (logical) security Evaluate: test and monitor

controls

Page 22: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Business Continuity Planning

recovery back up work in emergency mode test plans and procedures

Page 23: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Outsourcing

Select and retain capable vendors

Update/create contracts containing safeguard requirements

Page 24: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Why common themes?

International Information Security Standard

ISO/IEC 17799

Page 25: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

SANS Institute

See Sheldon Borkin, The HIPAA Final Security Standards and ISO/IEC 17799, July 15, 2003

http://www.sans.org/rr/papers/53/1193.pdf

HIPAA security standards contain some requirements not covered by ISO 17799

ISO 17799 has some controls not required by HIPAA

Page 26: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Creating Policy

must take into account the culture of your organization

must engage the entire campus community

Page 27: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Look to your localgovernance structure

defines the principles of the institution

establishes the “risk appetite” of the institution

Page 28: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

InstitutionalGovernance Structure

defines the academic and business values of the institution

establishes priorities and allocation of resources

Page 29: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

InstitutionalGovernance Structure

Is IT at the table?

Is IT a partner in the institutional decisions?

Page 30: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Policy

a broad statement

describes “what” and “why”

Page 31: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

“How” includes:

Standards and Guidelines: Specify technologies and methodologies to be used to secure systems

Procedures: detailed steps to accomplish particular security-related tasks

Page 32: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Flavors of policy

Program policy

Issue-specific policy

System-specific policy

Page 33: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Flavors of policy

Program policy: high-level policy that determines your IT security program

has a longer life-span defines scope within the institution, assigns responsibilities establishes strategic direction may assigns resources for

implementation

Page 34: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Issue-specific Policy

must periodically revisit and modify in response to current environment

addresses such elements as contingency planning risk assessment methodology implementation of laws

Page 35: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

System-specific policies

Configuration of systems - setting business rules to ensure compliance with policy, such as permission sets or access control measures

System specific - terms and conditions of use of email systems, mailing lists policies, or web-use policies

Page 36: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Security Policycommon elements

designate authority conduct risk assessments establish security plans conduct education/awareness training communicate review and evaluate

Page 37: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Policy must be known and understood to be effective

websites handbooks procedures meetings

Page 38: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

National Institute ofStandards and Technology

Guide to Information Technology Security Services

http://csrc.nist.gov/publications/nistpubs/800-35/NIST-SP800-35.pdf

Page 39: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

IT Security Program

A set of security controls grouped under the terms

management operational technical

Page 40: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

May need multiple security programs to address different business sectors

Broad - institutional view orSectoral views healthcare services financial services

Page 41: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Information Security Program

guided by institutional policy provides supporting guidelines,

standards, procedures offers clarity converts policy to reality

Page 42: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Information SecurityProgram

risk assessment classification of assets determination of level of security

appropriate to protect operations and assets

Page 43: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Information SecurityProgram

identifies security controls and techniques

incorporates capital planning to ensure future security needs

defines metrics to effectively assess the adequacy of current controls, policies, procedures, and that justify security control investments

Page 44: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Security Plans

separate security plans for individual systems supporting operations and assets

security incident response processes for sharing information

regarding vulnerabilities

Page 45: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Risk Assessment

“information” is an asset a broad campus issue information no longer controlled

by the central campus must identify where information is

held on the campus

Page 46: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Risk Assessment

must undergo a culture change to achieve better levels of protection

failures often lie at the interface traditional risk assessment

isolates a problem to a traditional view

Page 47: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

More than 85% have experienced one or more of the following IT incidents in past 12 months

Major system disruption due to virus Denial of services attack Altered/vandalized website Unauthorized access to sensitive

institutional data Threats or abuse behavior via email or

other digital communication

Chronicle of Higher Education/Gartner survey of selected subscribers December 2003

Page 48: Challenges of Recent Legislation and the Need for IT Policy Jacqueline Craig University of California Office of the President Secure IT 2004 April 28,

Secure IT 2004 April 28, 2004

Challenges of Recent Legislation

Sarbanes-Oxley Applicable for companies registered

with SEC, but raises the bar for corporate accountability

Established new standards - requires improved internal controls to protect information assets from abuse, loss or fraud

Focuses upper management’s attention on data safeguards