2009 Annual Report New York State Industries For The Disabled, Inc. Challenges and Opportunities
2009 Annual ReportNew York State Industries For The Disabled, Inc.
Challenges and Opportunities
overview
“ We’re a diverse group with the same goal. We know that our customer is important, so we do good work to make it happen.”
—Richard ‘Mitch’ MitchellFocused Technologies (Albany)
Richard ‘Mitch’ Mitchell came to Focused Technologies from Veterans Industries to work on a massive fingerprint scanning project for the NYS Division of Criminal Justice Services. Mitch has a lead role in the process and is known for both speed and accuracy, yet he emphasizes the aspect of team.
Challenges and Opportunities
1
Dear NYSID Members:If it can be said that the true test of an organization is how it functions in challenging times, the 2009 NYSID team passed a most rigorous test of its mettle with significant accomplishments:
» More new contracts creating jobs for New Yorkers with disabilities
» Highest-ever wages to NYSID Preferred Source workers
» Focused efforts to diversify partners and suppliers through MWBE and Veterans' organizations
» 49 Joslin Outstanding Performers recognized
At a time when all too many New York State businesses are grappling with considerable marketplace losses, NYSID’s network of community rehabilitation member agencies and private sector business partners met challenges head-on and sought opportunities in new directions.
Our focused employment goal will help us remain strong, reinforced by the struggles this team will continue to face in an often tumultuous Preferred Source marketplace. Thank you for your unwavering commitment to a lasting mission on behalf of the 7,012 New Yorkers with disabilities we all serve.
James Flanigan Chairman
Kenneth J. Ringler President & Chief Executive Officer
need signature
2
2009 member agency & employee of the year
“ I like going to work every day; it makes me feel like I belong.”
—Travis BishopThe Altamont Program (Schenectady)
Travis Bishop is an integral member of The Altamont Program’s seven-person custodial team maintaining the building that houses the Appellate Division Third Department, the second highest NYS appellate court.
Challenges and Opportunities
3
State and local government customers continue to recognize the value of the Preferred Source Program in meeting procurement budgets. Through this steadfast support, NYSID’s network of 155 member agencies and private sector business partners remains a valued vocational training and employment resource.
The 90 NYSID members who delivered on 792 individual service contracts fulfilled Preferred Source customers’ needs for high-tech records management, industrial laundry, custodial and facility maintenance, secure document destruction, temporary personnel, and other business support services. Fiscal Year 2009 realized several significant first-time customer satisfaction opportunities:
• Human Technologies Corporation (HTC) (Utica) provided janitorial and grounds maintenance to the NYS Fair in Syracuse. A temporary project during the Fair’s annual 17-day run in August kept custodians busy with more than 8,300 hours of work on two shifts. What’s more, HTC received support from other local NYSID member agencies to make this logistically challenging contract a success.
• Northeast Career Planning (Menands) and Focused Technologies, a NYSID private sector partner, took on a massive document imaging initiative for the NYS Division of Criminal Justice Services. This year-long project involved converting 20 million individual fingerprint and DNA submission cards into digital format. Working on-site at the DCJS warehouse, up to 35 document imaging specialists, including those from additional local NYSID members, more than met customer expectations.
• NYSARC, Inc. NYC Chapter (Manhattan) began a three-year janitorial contract with the NYC Human Resources Administration for a facility located at 330 West 34th Street. The contract employs seven full-time custodians earning prevailing wage and supplemental benefits.
• FEGS (Manhattan) began a new five-year grounds maintenance contract at SUNY Stony Brook, a long standing customer with 25 Preferred Source contracts. Through a corporate partnership with a private sector business, this latest contract created four new jobs for FEGS workers.
Another 42 NYSID members satisfied state and local government customers with 641 distinct Preferred Source products. New for 2009, 13 members took on more than 60 items, such as hand sanitizer, recycled and environmentally-responsible products, and 23 customized apparel items.
These combined efforts
to meet customer needs
culminated in NYSID’s
impressive 2009 performance,
fulfilling an important
advantage to state
government purchasers
through worthwhile jobs for
New Yorkers.
Turning Business Opportunities into Jobs for New Yorkers with DisabilitiesNYSID’s 2009 employment choices for New Yorkers with disabilities increased through the addition of 146 contracts— 8% more new business opportunities this year—for a total of 1,433 Preferred Source contracts.
2009
2008
2007
2006
2005
Number of Preferred Source Contracts
Kristin King, Rochester Rehabilitation Center (Rochester)
4
Excellence in Employment
Creating Jobs that People WantNYSID’s enduring vision of quality jobs for diversely capable New Yorkers is by far the strongest reason for Fiscal Year 2009’s success.
The Preferred Source workers who carried out this year’s record contracts achieved the highest total wages and average hourly wage ever:
• 7,012 people working
• 3.6 million hours of employment
• $43.6 million in wages earned
• $11.85 average hourly wage
Preferred Source employment provides social and economic advantages to people and fiscal support to New York State. By employing people rather than subsidizing them, NYSID jobs make connections to better lives for the many thousands of individuals working at member agency production facilities and in community placements.
It’s a testament to Preferred Source workers’ performance that NYSID employment grows despite the challenging business marketplace. Our never-ending vision for this wide-ranging workforce of trained production staff and service workers – to create 10,000 jobs that people want – will continue to power our efforts to advance Preferred Source employment opportunities.
Number of Preferred Source Jobs
Number of Preferred Source Wages (in millions)
Number of Preferred Source Hours (in millions)
Personifying Employment Success
5
“ Anyone with a disability can achieve accomplishments. If you can work, you should because it helps make you feel important.”
— Mike MilesOswego Industries, Inc. (Fulton)
NYSID’s annual people-centered recognition program acknowledged another impressive group of Joslin Outstanding Performers from 49 member agencies and corporate partners in 2009. Each of their unique stories of personal success was inspirational. Mike Miles of Oswego Industries, Inc. received the 2009 William B. Joslin Outstanding Performance Award at NYSID’s annual membership meeting.
Mike came to Oswego Industries in May 2004 after working several years at commercial custodial companies in Syracuse. His desire to learn new skills and attention to detail made him useful in a variety of customer settings, despite his challenges with emotional/mental health disabilities. Mike’s fundamental core values and character attributes formed the basis for his exceptional success at Oswego Industries.
Mike’s employment goal was to live a life of economic independence and security, which would help him transition from a group home supported environment to complete independence in his own apartment. What’s more, his personal desire for excellence has helped Oswego Industries achieve its agency mission
and quality improvement goals. Mike has improved customer relations, maximized the transfer of job skills to co-workers, and maintained a fun and interesting work environment for the diverse members of his crew.
Currently, Mike is an integral part of the 12-person crew working at the Developmental Disabilities Services Offices (DDSO) in Syracuse, where he has an excellent rapport with the building’s tenants and has been commended by staff many times. Moreover, his impressive work ethic has been reflected by his unsurpassed punctuality and perfect attendance.
Mike’s life philosophy and personal conduct in the community enriches the lives of others. He helps disabled
and non-disabled people with chores in his apartment building, and will walk or take a bus to purchase groceries for those who cannot travel. He also helps with laundry, does banking, picks up prescriptions, and provides safety and security to elderly people on walks in his neighborhood.
Mike truly embodies outstanding job performance, success through his employment opportunities, and success in personal areas of his life, characteristics shared by all the New Yorkers with disabilities who were named 2009 Joslin Outstanding Performers.
Read about even more 2009 award-winning people on pages 10-11.
The 2009 Joslin Outstanding Performance Award consists of a commemorative plaque and $1,000 cash award. All Joslin “Outstanding Perfomers” receive a recognition letter, award certificate, and $250 cash award and are profiled in a 2009 Yearbook.
The complete listing of 2009 Joslin Outstanding Performers from NYSID member agencies is on page 16.
Mike Miles
The 2009 William B. Joslin Outstanding Performance Awards Program
6
2009 and Beyond
Top Ten Members by Annual Performance
Goodwill Industries of Greater NY/Northern NJ
$20,687,176
NYSARC, Inc., NYC Chapter $15,813,779
Fedcap Rehabilitation Services $15,147,224
FEGS $10,755,871
Human Technologies Corporation
$7,092,334
The Arc Otsego $6,717,982
Liberty, the Montgomery County Chapter NYSARC, Inc.
$6,179,922
Focused Technologies $3,973,079
The Corporate Source $3,783,647
Center for Disability Services $3,765,655
Top Ten Members by Number of Contracts
Human Technologies Corporation 153
Steuben County Chapter NYSARC, Inc. 102
FEGS 94
Liberty, the Montgomery County Chapter NYSARC, Inc. 83
Gateway Community Industries, Inc. 53
The Arc Otsego 47
NYSARC, Inc., NYC Chapter 35
Goodwill Industries of Greater NY/Northern NJ 33
Lifetime Assistance, Inc. 33
Fedcap Rehabilitation Services 32
Mary Ann Simonelli is a participant at Ulster-Greene ARC/Pilot Industries manufacturing and assembly plant, where drug testing kits are custom-assembled for the NYS Unified Court System. She is one of 42 team members who have worked on this important product line since 2004.
“ I like it here a lot. I get paid on Friday. I want to buy a new lunchbox.”
—Mary Ann SimonelliUlster-Greene ARC/Pilot Industries (Ellenville)
Jonathan Fein, Saratoga Bridges NYSARC, Inc. (Ballston Spa)
7
Challenges and Opportunities
2009 and Beyond Diversification of members’ capabilities to increase job options for New Yorkers with disabilities remains key to NYSID’s growth into a new decade. Thanks to relationships with 28 private sector New York State businesses, we are able to leverage greater resources and specialty niches for both new products and services.
NYSID has 53 corporate partnerships worth $26 million—21% of this volume is in association with Minority and Women-owned Business Enterprises (MWBE). What’s more, 40% of NYSID’s Preferred Source workforce is comprised of minorities, while over $540,000 has been spent on subcontracting or supplies ordered from MWBEs, NYS small businesses, and Veteran-Owned Small Businesses (VOSB).
Our Veterans’ Preferred Source Program also supported NYSID diversification by providing an employment avenue to NYS service-disabled veterans and a business opportunity to VOSBs. Outreach to veterans’ groups and linking individual veterans to local NYSID member agencies continues to strengthen this subset of our overall program, which provided jobs to 115 veterans this past year.
In addition to those new and diverse employment options, we continued to support members’ professional development with another slate of Training and Information Program (TIP) offerings: 77 sessions on 33 topics. At this writing, 1,150 individuals have benefited from free TIP sessions.
Moreover, we closed out the year by moving our commodities distribution center to a larger facility, allowing for more warehouse space and increased efficiency.
Moving forward, 2009 showed that NYSID and its member agencies must adjust to changing circumstances and reinvent our capabilities for serving the Preferred Source marketplace. A new strategic plan is under way, setting forth long-range planning initiatives for increasing markets, exploring further private sector partnerships, and more. Stronger relationships with the NYS Office of General Services and Empire State Development, research and development of products and services, and continued outreach to state and local government decision-makers will unequivocally prepare the cohesive NYSID team for ongoing Preferred Source marketplace challenges, while seeking opportunities at every possible turn.
Gerry Stevers, Center for Disability Services (Albany)
8
STATE AGENCY OF THE YEAR
NYS Department of Motor VehiclesIn order to provide optimal customer service to its 28 million customers served each year, the DMV has relied on NYSID Preferred Source products and services for more than 15 years. From office items that assist agency employees in administrative tasks to custodial products used to maintain agency buildings, DMV purchases of Preferred Source products contribute to work opportunities at NYSID member agencies’ operating production facilities in nine NYS counties.
What’s more, DMV procurement through the Preferred Source Program enables jobs for New Yorkers with disabilities through janitorial, pre-sort mailing, envelope insertion, and document sorting services at another eight NYSID member agencies. All six janitorial workforces are employed in local community DMV sites throughout Long Island, in White Plains, and in the Syracuse district office, while the mailing contracts are performed in the Capital District.
From its inaugural mailing contract in 1994 to five new cleaning contracts in less than two years’ time, DMV use of NYSID Preferred Source service solutions has grown by an impressive 30%.
“ Through the Preferred Source Program, the Department of Motor Vehicles sources quality products and services in pursuit of an important mission of service to New York State. It is our pleasure that this support ensures job opportunities for New Yorkers with disabilities.”
~David J. Swarts, Commissioner
Preferred Source customers across New York support NYSID’s employment mission through procurement of necessary goods and services that meet respective agency missions. Every day, thousands of state and local government agencies across New York ensure worthwhile jobs for New Yorkers with disabilities through their purchases.
These NYSID customers are honored as exemplary 2009 customer supporters of Preferred Source employment opportunities.
2009 Preferred Source Customers of the Year
9
LOCAL GOVERNMENT AGENCY CUSTOMER OF THE YEAR
NYC Department of Citywide Administrative Services (DCAS)
DCAS purchases of NYSID Preferred Source products, which enable it to fulfill vast responsibilities
to City agencies and staff, increased by 6.5% this year, despite today’s challenging procurement budgets.
NYSID and its producing member agencies provide commodities to the DCAS Central
Storehouse, which are then available to city agencies throughout the five boroughs. This
support helped sustain 2009 job opportunities for New Yorkers with disabilities at 10 NYSID member agencies in nine counties. In addition to increasing product purchases, DCAS has relied on a NYSID Preferred Source contract for scanning services, an ongoing project under which New Yorkers with disabilities convert the The City Record newspaper to digital format.
In a 2009 example of this cooperative relationship, DCAS came to NYSID with an urgent need for a hand sanitizer to be prepared for the H1N1 pandemic. NYSID was able to provide for DCAS’ voluminous need with an existing Preferred Source product.
In maintaining a 20-year partnership of open communication and cooperation, it is NYSID’s goal to expand upon the products currently supplied to the City of New York, creating even more jobs for New Yorkers with disabilities working through Preferred Source opportunities.
“ Over the past two decades that DCAS has procured products and services through the Preferred Source Program, we have found NYSID to be more than a supplier of quality items. They are an outstanding partner in procurement, and will continue to be so.”
—Martha K. Hirst, Commissioner
CITY
OF NEW YORK
DE
PAR
TMENT OF CITYWIDE ADMINISTRATI
VE S
ERV
ICE
S
Aaron Grant, Oneida-Lewis County Chapter NYSARC, Inc. (Utica) Shari Reynolds, Steuben County Chapter NYSARC, Inc. (Bath) Powell Nesbitt, The Arc Otsego (Oneonta)
10
2009 Member Agencies of the Year
2009 MEMBER AGENCY OF THE YEAR
Rochester Rehabilitation CenterCynthia Huether, President
Rochester Rehabilitation Center marked 10 years of success in the Preferred Source marketplace this year with 28 discrete NYSID contracts for products and services.
The agency operates a vocational division known as The Out-Source, which serves businesses locally, regionally and nationally with packaging, document imaging and janitorial services. Through NYSID Preferred Source opportunities, Out-Source participants work on wearable illumination helmets, disaster sleep kits, and an array of DVD and CD products for government agency customers.
What’s more, a number of Out-Source workers are employed in the community on Preferred Source contracts, providing business support services at numerous customer facilities. In 2009, Out-Source custodians assured customer satisfaction at 22 different cleaning sites. New for 2009, the agency secured a Preferred Source contract for cafeteria food services at the Rochester Psychiatric Center. The Out-Source is also an integral part of a multi-member NYSID contract providing micrographics/document imaging for the NYS Unified Court System, helping to convert voluminous court files to manageable electronic records. Another contract provides data entry clerks to a local NYS Office of Temporary & Disability Assistance site.
These wide-ranging employment opportunities ultimately created 36 jobs for New Yorkers with disabilities who earned a total of $373,676 in Preferred Source wages.
EMPLOYEE OF THE YEAR
Yvette SmithYvette Smith has persevered personally and professionally, while living with many serious health issues for more than 30 years.
Relocating to Rochester with her husband several years ago, Yvette struggled to find work. Rochester Rehabilitation Center assessed her skills and placed her as a data entry clerk on a NYSID Preferred Source contract. She later moved into the document imaging department where her confidence grew.
While she is successful as a worker, Yvette’s health issues continue. She has learned to manage up to 24 prescription medications, which she needs to take multiple times a day to stay healthy.
Recently, Yvette applied for a receptionist position at the agency. Because of her strength, skills and positive attitude, she is no longer a client at Rochester Rehabilitation Center: she is a staff member.
“ If you have faith in God and work hard, there is nothing that you can’t do. I’d like to thank Rochester Rehabilitation staff for believing in me enough to give me the opportunity to prove that I still am able to perform my duties just as well if not better than a physically fit person.”
—Yvette SmithRochester Rehabilitation Center
11
2009 MEMBER AGENCY OF THE YEAR
The Osborne AssociationElizabeth Gaynes, Executive Director
The Osborne Association offers opportunities for individuals who have been in conflict with the law to transform their lives through programs
benefiting the Bronx community and surrounding New York City area. As part of its wide range of services, the agency operates a vocational program known as Employment and Training Services (ETS), through which a workforce of trained custodians is on the job daily maintaining public facilities throughout the metropolitan area.
In order to grow the job choices for the New Yorkers with disabilities it serves, ETS began participating in Preferred Source opportunities with NYSID in 2000, and Osborne’s Janitorial and Maintenances Services division was created. Its initial customer service opportunity with the local NYS Lottery office has been ongoing for a decade. And since that time, Janitorial and Maintenance Services has added another six Preferred Source janitorial contracts, serving the Department of Environmental Protection, the Department of Housing Preservation and Development, and the Human Resources Administration.
The Janitorial and Maintenance Services workforce satisfying Preferred Source customers earned more than $1.16 million in wages and put in 54,164 hours on the job this past year. These outstanding efforts are directly responsible for The Osborne Association’s impressive 20% increase in 2009 NYSID job opportunities!
” It has been my pleasure and privilege to work with a custodial service as good as The Osborne Association. They are cooperative, responsive and just plain hard-working. I am very fortunate to have this group as one of my vendors.”
—Esther PompeoContract Manager, NYC Human Resources Administration
EMPLOYEE OF THE YEAR
Harold DodsonA Vietnam War veteran who has suffered from the disease of addiction for much of his adult life, Harold has worked tremendously hard to build a stable home life for his nine-year-old son.
Coming to The Osborne Association in 2002, Harold was looking for training and living-wage employment to help him make a better life. Today, he is a porter for Osborne’s Janitorial and Maintenance Services division, charged with cleaning and maintaining the Department of Environmental Protection (DEP) plant in Jamaica, Queens. His work ethic and time management abilities are second to none at Osborne. When a job is time-sensitive, Harold heads up a site crew, proving time and again that he leads by example.
Since joining the Osborne team, Harold has improved his ability to communicate and has transformed into a leader. The younger members of the Janitorial and Maintenance staff look up to him, following his instructions as well as listening to his advice.
“ I am proof that there’s always a beginning. Thank you to The Osborne Association for giving me a chance to prove that.”
—Harold DodsonThe Osborne Association
12
Summary Financial Statements (Unaudited)
Shirley Carey, Broome-Tioga County Chapter NYSARC, Inc. (Binghamton)
)
Statement of Financial Position(As of September 30, 2009)
Statement of Activities(Year Ended September 30, 2009)
Assets
Cash and cash equivalents $ 000,000
Investments, net 000,000
Accounts receivable, net 00,000,000
Inventory 000,000
Prepaid expenses and other assets 000,000
Property and equipment, net 0,000,000
Total Assets $ 00,000,000
Liabilities & Net Assets
Liab
iliti
es
Accounts payable $ 000,000
Note payable 000,000
Accrued expenses and other liabilities 000,000
Total Liabilities 00,000,000
Net
Ass
ets Undesignated $ 000,000
Board Designated 000,000
Total Net Assets 00,000,000
Total Liabilities and Net Assets $ 00,000,000
Assets
Gross Sales $ 000,000,000
Total revenues 000,000
Total expenses 00,000,000
Operating income 000,000
Other income (loss) 000,000
Decrease in net assets 0,000,000
Net Assets, beginning of year 0,000,000
Total Assets $ 000,000,000
* Includes realized and unrealized loss from investments.
13
)
2009 Report of Contracts Held by NYSID Member Agencies
FY 2009 Services Contracts
Category Contracts Performance
Assembly 2 $ 2,675
Document Imaging/Micrographics 103 9,105,901
Electronics Recycling 6 28,003
Furniture Restoration 1 297,329
Groundskeeping 57 1,606,155
Inventory 4 644,426
Janitorial 395 61,467,330
Laundry 47 10,254,017
Mailing 50 5,525,303
Meals & Food Service 11 178,527
Messenger/Delivery 13 4,148,562
Office 43 24,606,758
Refuse Removal/Recycling 1 849,069
Secure Document Destruction 49 982,482
Snow Removal 4 21,891
Transcription 5 134,533
Warehouse 1 154,594
Total Contracts 792 $ 120,004,880
FY 2009 Member Agency Contract Values
Commodities $38,654,753
Services 120,004,880
Total Contract Values $158,659,633
Number of Commodity Contracts 641
Number of Services Contracts 792
Total 2009 Contracts 1,433
Member Agencies Holding NYSID Contracts 101
New Contracts 146
Member Agencies Providing Commodities 42
Member Agencies Providing Services 90
New Corporate Members 3
Corporate Partnerships 51
FY 2009 Commodities Contracts
Category Contracts Performance
Apparel 254 $ 8,314,595
Food & Beverages 54 4,838,104
Health Care 119 10,939,243
Janitorial 72 11,120,489
Office 110 2,707,330
Miscellaneous 32 734,992
Total Contracts 641 $ 38,654,753
Andy Dyckes, Chautauqua County Chapter NYSARC, Inc./The Resource Center (Jamestown)
14
2009 Member Agency Performance (by County)
This report is based on contracts performed and billed by NYSID for the Fiscal Year from October 1, 2008-September 30, 2009 (excluding year-end accruals for accounting purposes). Individual agency figures may include activity for contracts which subsequently terminated during Fiscal Year 2009.
ALBANY
* Action Window Cleaning 7 $83,572
Center for Disability Services 23 $3,765,655
* E-BizDocs 19 $1,140,535
* Focused Technologies 16 $3,973,709
* HELP Cleaning Services 1 $104,349
* Image Data, Inc. 5 $34,013
* Janitronics, Inc. 2 $1,540,867
New Visions, Inc. 30 $2,598,338
Northeast Career Planning/The Workshop Inc. 16 $719,392
* Rayben Enterprises 3 $2,881,423
Rehabilitation Support Services 9 $236,067
ALLEGANY
Allegany County Chapter NYSARC, Inc. 14 $682,192
BRONX
Osborne Association 8 $2,982,593
BROOME
Able Industries 4 $970,085
* Bates Troy, Inc. 6 $1,759,023
Broome-Tioga County Chapter NYSARC, Inc. 1 $36,321
Sheltered Workshop for the Disabled 2 $48,505
CATTARAUGUS
Cattaraugus County Chapter NYSARC, Inc./ The ReHabilitation Center
4 $203,631
CHAUTAUQUA
Chautauqua County Chapter NYSARC, Inc./ The Resource Center
8 $634,439
CHEMUNG
Chemung County Chapter NYSARC, Inc./ Southern Tier Industries
6 $208,423
Capabilities, Inc. 3 $216,585
CLINTON
Clinton County Chapter NYSARC, Inc./CVI 18 $323,300
COLUMBIA
Columbia County Chapter NYSARC, Inc./COARC 3 $23,363
CORTLAND
J.M. Murray Center 17 $3,541,719
* GSG Vincent Furniture Restoration, LLC 1 $297,330
AGENCY CONTRACTS VALUE AGENCY CONTRACTS VALUE
* Associate Member with contracts billed directly to NYSID.
DELAWARE
Delaware County Chapter NYSARC, Inc./ Resources for Industry
1 $5,475
DUTCHESS
Dutchess County Chapter NYSARC, Inc. 3 $63,191
ERIE
Erie County Chapter NYSARC, Inc./ Allentown Industries
3 $124,004
Goodwill Industries of Western New York
Phoenix Frontier, Inc. 9 $1,328,579
Southeast Works, Inc. 11 $80,528
Suburban Adult Services, Inc. 9 $624,578
ESSEX
Essex County Chapter NYSARC, Inc./ Mountain Lake Services
1 $77,850
FRANKLIN
North Star Industries 2 $59,438
FULTON
Fulton County Chapter NYSARC, Inc./ Lexington Industries
6 $299,164
GENESEE
Genesee County Chapter NYSARC, Inc. 3 $867,540
HERKIMER
Herkimer County Chapter NYSARC, Inc./ Herkimer Industries
27 $1,077,120
JEFFERSON
Jefferson Rehabilitation Center 5 $344,494
LIVINGSTON
Livingston-Wyoming Arc 14 $493,777
MADISON
Madison-Cortland County Chapter NYSARC, Inc./Alternatives Industries
3 $1,016,431
MONROE
Continuing Developmental Services/ Unistel
20 $2,306,978
Lifetime Assistance, Inc. 33 $124,414
Rochester Rehabilitation Center 30 $1,324,148
MONTGOMERY
Liberty, the Montgomery County Chapter NYSARC, Inc.
83 $6,179,922
1 (terminated; no sales)
15
AGENCY CONTRACTS VALUE AGENCY CONTRACTS VALUE
NASSAU
AHRC Nassau County 9 $407,719
* Angelica Textile Services, Inc. 9 $931,515
* OceanSide Institutional Industries, Inc. 1 $1,526,500
Skills Unlimited, Inc. 1 $21,515
NEW YORK
* CASO, Inc. 3 $868,366
Center for Employment Opportunities, Inc. 1 $800,650
Corporate Source 4 $3,783,467
Fedcap Rehabilitation Services 32 $15,147,224
FEGS 94 $10,755,871
Lifespire, Inc. 24 $1,222,016
NYSARC, Inc., NYC Chapter/Hudson River Services 35 $15,813,779
Wildcat Service Corporation 2 $3,267,630
NIAGARA
Community Services for the Developmentally Disabled
3 $23,792
ONEIDA
Human Technologies Corporation 153 $7,092,334
Oneida-Lewis County Chapter NYSARC, Inc. 4 $616,405
ONONDAGA
* Atlas Health Care Linen Services, Inc. 7 $617,870
Onondaga County Chapter NYSARC, Inc./ Monarch Enterprises
15 $249,871
ONTARIO
Ontario County Chapter NYSARC, Inc./ Abbey Industries
7 $289,391
ORANGE
Occupations, Inc. 30 $1,785,940
OSWEGO
Oswego Industries, Inc. 18 $756,895
OTSEGO
The Arc Otsego 47 $6,717,082
QUEENS
Goodwill Industries of Greater NY/Northern NJ 33 $20,687,176
PSCH, Inc. 17 $802,417
RENSSELAER
Rensselaer County Chapter NYSARC, Inc./ Riverside Industries
25 $1,254,030
* Associate Member with contracts billed directly to NYSID.
ROCKLAND
Bear Hill 16 $34,172
Jawonio, Inc. 21 $2,658,147
ST. LAWRENCE
St. Lawrence County Chapter NYSARC, Inc. 8 $166,579
SARATOGA
Saratoga Bridges NYSARC, Inc. 1 $70,812
SCHENECTADY
Altamont Program 29 $1,302,475
Schenectady County Chapter NYSARC, Inc./Pineridge Industries
16 $247,789
Uncle Sam’s House 11 $2,077,879
SCHOHARIE
Schoharie County Chapter NYSARC, Inc./ToePath Industries
8 $971,099
SCHUYLER
Schuyler County Chapter NYSARC, Inc. 4 $2,883
SENECA
Seneca-Cayuga County Chapter NYSARC, Inc. 12 $239,341
STEUBEN
Steuben County Chapter NYSARC, Inc. 102 $908,960
SUFFOLK
* Imaging and Microfilm Access, Inc. 29 $868,700
Maryhaven Center of Hope 11 $718,796
SULLIVAN
Sullivan Arc/Sullivan Industries 6 $679,731
TOMPKINS
* Cornell Laundry and Cleaning Center 3 $16,627
ULSTER
Gateway Community Industries, Inc. 53 $1,017,457
Ulster-Greene Arc/Pilot Industries 6 $212,223
WARREN
CWI…Community, Work & Independence, Inc. 13 $3,670,245
WAYNE
Wayne Arc 4 $296,584
WESTCHESTER
* Unitex Rental Textile Services 3 $926,182
Westchester Arc 13 $730,257
Total: 1,433 Contracts Value: $158,659,633
16
The “Class of 2009” JOSLIN Outstanding Performers
Marie Amyot Jefferson Rehabilitation Center
Gregg Baier Focused Technologies
Steven Bardmaker Wayne Arc
Michelle Brown Genesee County Chapter NYSARC, Inc.
Shirley Carey Broome-Tioga County Chapter NYSARC, Inc.
Matthew Chappas The Corporate Source
Marc Christos Jawonio, Inc.
Samuel Davis The Altamont Program, Inc.
Mary Etta DePuy Ulster-Greene Arc/Pilot Industries
Frank DiFranco Lifetime Assistance, Inc.
Brian Duffy Maryhaven Center of Hope
Joe Duncan Rensselaer County Chapter NYSARC, Inc./ Riverside Industries
Andy Dyckes Chautauqua County Chapter NYSARC, Inc./ The Resource Center
Guy Elvers Southeast Works, Inc.
Vincent Everett The Osborne Association
Jonathan Fein Saratoga Bridges NYSARC, Inc.
Jose Figueroa Goodwill Industries of Greater NY/Northern NJ/Goodtemps
Aaron Grant The Arc, Oneida-Lewis County Chapter NYSARC, Inc.
Autumn Hall Cattaraugus County Chapter NYSARC, Inc./ The ReHabilitation Center
Raymond Hamilton Herkimer County Chapter NYSARC, Inc./ Herkimer Industries
Dan HammSchoharie County Chapter NYSARC, Inc./ Toe Path Industries
Sharon Hemming Sullivan Arc/Sullivan Industries
Christina Hill CWI…Community, Work & Independence, Inc.
Alfonso Hoffman Lifespire, Inc.
Emmanuel Jones Onondaga County Chapter NYSARC, Inc./ Monarch Enterprises
Tom Kelly Able Industries
Kristin King Rochester Rehabilitation Center
Rose Kish Allegany County Chapter NYSARC, Inc./PWI
Richard Laing Essex County Chapter NYSARC, Inc./ Mountain Lake Services
Rita Law The Arc of Livingston-Wyoming
Harley Manning Ontario County Chapter NYSARC, Inc./Abbey Industries
Michael May Liberty, the Montgomery County Chapter NYSARC, Inc.
Michael McMullen Human Technologies Corporation
Mike Miles Oswego Industries, Inc.
Stanley Mui Continuing Developmental Services/Unistel
Powell Nesbitt The Arc Otsego
Conor Outwater Columbia County Chapter NYSARC, Inc./COARC
Danielle Pollay E-BizDocs
Joseph Raymond Madison Cortland County Chapter NYSARC, Inc./Alternatives Industries
Shari Reynolds Steuben County Chapter NYSARC, Inc.
Tim Salm The J. M. Murray Center
Jason Scott NYSARC, Inc., NYC Chapter/Hudson River Services
Christa Shiffer Northeast Career Planning/The Workshop, Inc.
Harold Short Chemung County Chapter NYSARC, Inc./ Southern Tier Industries
Gerald Stevers Center for Disability Services
Kimberly Stewart Fulton County Chapter NYSARC, Inc./ Lexington Industries
Kevin Toohig New Visions, Inc.
William Vanderpool Capabilities, Inc.
Anthony Zitelli Gateway Community Industries, Inc.
2008 Joslin Outstanding Performance Award Winner
Linda RollinsRochester Rehabilitation Center (Rochester)
2007 Joslin Outstanding Performance Award Winner
Frank LangeThe Arc of Steuben (Bath)
2006 Joslin Outstanding Performance Award Winner
Mark DaubeGenesee County Chapter NYSARC, Inc. (Batavia)
2005 Joslin Outstanding Performance Award Winner
Matthew MaxwellContinuing Developmental Services/Unistel (Rochester)
2004 Joslin Outstanding Performance Award Winner
Kathleen “Kasey” KnottAllegany Arc (Wellsville)
Challenges and Opportunities
Officers
ChairmanJames FlaniganRensselaer County Chapter NYSARC, Inc.
Vice ChairpersonStephen TowlerNYSARC, Inc., NYC Chapter
SecretaryPaul TendlerJawonio, Inc.
TreasurerRobert W. SchwartzSchwartz Heslin Group, Inc.
Immediate Past ChairpersonValerie MuratoriSaratoga Bridges NYSARC, Inc.
President & Chief Executive OfficerKenneth J. Ringler
Corporate Officers
Executive Vice President & Chief Administrative OfficerRonald P. Romano
Vice President Marketing & Sales
Andrew J. Grosso
Board Members
Mohsen BadranGoodwill Industries of Greater NY/Northern NJ
Henry CohenU.S. Foodservice/SOFCO Division (retired)
Kevin CrosleyHerkimer County Chapter NYSARC, Inc.
Mike DeckerLiberty, the Montgomery County Chapter NYSARC, Inc.
Carolina Cordero DyerThe Osborne Association
Francoise DunefskyGateway Community Industries, Inc.
Jacqueline GentileThe Altamont Program
Paul KurtzmanOswego Industries, Inc.
Jack K. ManganelloPhoenix Frontier, Inc.
Frank CocoEx Officio, VESID
Nixon Peabody LLPGeneral Counsel
2009 Board of Directors
FSC Mixed sources logo and recycled paper logo to be placed by printer
Front cover photos: LEFT: Mike Miles, Oswego Industries, Inc. recipient of 2009 William B. Joslin Outstanding Performance Award. RIGHT TOP: Harold Dodson, The Osborne Association, Employee of the Year. BOTTOM: Yvette Smith, Rochester Rehabilitation Center, Inc., Employee of the Year.
Seated: Stephen Towler, James Flanigan, Kenneth Ringler, Valerie Muratori, Robert Schwartz
Standing: Paul Kurtzman, Michael Decker, Jack Manganello, Carolina Cordero Dyer, Kevin Crosley, Jacqueline Gentile, Mohsen Badran, Francoise Dunefsky, Henry Cohen
Missing: Frank Coco, Paul Tendler
Tim Salm, The J. M. Murray Center (Cortland)
New York State Industries for the Disabled, Inc.11 Columbia Circle Drive, Albany, NY 12203
Toll free: 800.221.5994 | Tel: 518.463.9706 | Fax: 518.463.9708
E-mail: [email protected] | www.nysid.org
NYSID’s Mission:
Turning business opportunities into JOBS for New Yorkers with disabilities.
NYSID’s Vision:
To create 10,000 JOBS that people want.
2009 Annual ReportNew York State Industries For The Disabled, Inc.
Christa Shiffer , Northeast Career Planning/ The Workshop, Inc. (Menands)