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CH 04: CONDUCTING MARKETING RESEARCH AND FORECASTING DEMAND Hannah Rhuelle B. Abellera Ateneo Graduate School of Business www.hannahabellera.blogsp ot.com 6 Learning Concepts
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Page 1: Ch 04 conducting marketing research and demand forecast

CH 04: CONDUCTING MARKETING RESEARCH AND FORECASTING DEMAND

Hannah Rhuelle B. AbelleraAteneo Graduate School of

Business

www.hannahabellera.blogspot.com

6 Learning Concepts

Page 2: Ch 04 conducting marketing research and demand forecast

Outline

6 Key Concepts1. Marketing Research2. Marketing Research Process3. Qualitative Measures 4. Characteristics of Good Market Research5. Demand and Measures of Market Demand6. Forecasting Demand

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Page 3: Ch 04 conducting marketing research and demand forecast

Marketing research is a systematic problem analysis,

model building and fact-finding for the purpose

of improved decision-making and control

in the marketing of goods n and services.

Concept 1What is Marketing Research?

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Page 4: Ch 04 conducting marketing research and demand forecast

Example 1

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Page 5: Ch 04 conducting marketing research and demand forecast

Source: www.marketresearchworld.netwww.hannahabellera.blogspot.

com

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Concept 2 The Marketing Research Process

1. Define Problem

2. Develop Research

Plan

3. Collect Information

4. Analyze Information

5. Present Findings

6. Make a Decision

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Page 7: Ch 04 conducting marketing research and demand forecast

Example 2

Problem• How will P&G understand the buying behavior of its consumers?

How to meet the desires/need of the consumers?

Research plan• Focus group• Shop with consumers• Interview in the homes of consumers• Selecting partners for marketing research, Nielsen company• Collection of marketing research information from website

P&G interprets data and strategizes

www.pampers.com , www.pampers.ph/www.hannahabellera.blogspot.

com

Page 8: Ch 04 conducting marketing research and demand forecast

Concept 3Qualitative Measures

Word Association

Projective Techniques

Visualization

Brand Personification

Laddering

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Page 9: Ch 04 conducting marketing research and demand forecast

Word Association Example 3

Diaper

Soft drinks

Detergent bar

Fabric conditioner

Sanitary napkin

Toothpaste

Refrigerator

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Page 10: Ch 04 conducting marketing research and demand forecast

Scientific Method

Research Creativity

Multiple Methods

Interdependence

Value and Cost of Information

Healthy Skepticism

Ethical Marketing

Concept 4Characteristics of Good Marketing Research

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Example 4

“Know Your Shopper, Grow Your Revenue”

How they do it?Consumer Panels and Retail Measurement

- Nielsen Consumer Panels

- Point-of-Sale (POS) Technology

Advanced Analytics

- Nielsen Catalina Solutions

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Page 12: Ch 04 conducting marketing research and demand forecast

A demand is an economic principle

that describes a consumer's desire and willingness

to pay a price for a specific good

or service.

www.investopedia.com

Concept 5What is Demand?

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Page 13: Ch 04 conducting marketing research and demand forecast

Potential Market

Available Market

Target Market

Penetrated Market

Measures of Market Demands

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Demand of P&G ProductsExample 5

High or Low demand of products?

P&G has the largest lineup of leading brands in industry

Over 20 brands reaching over $1 billion in annual sales

Another 20 brands generating around $500 million or more in annual sales

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Page 15: Ch 04 conducting marketing research and demand forecast

• Prediction of what will happen to your company's existing product sales

• Uses a multi-functional approach

• Consider inputs from sales and marketing, finance, and production should be considered

• Final demand forecast is the consensus of all participating managers

http://www.smetoolkit.org/smetoolkit/en/content/en/416/Demand-Forecasting#sthash.jm67bOrA.dpuf

Concept 6Forecasting Demand

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Example

6

has deployed Terra’s Demand Sensing to roughly 75% of its global business

• Multi-Enterprise Demand Sensing

• Inventory Optimization

• Transportation Forecasting

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Page 17: Ch 04 conducting marketing research and demand forecast

Remember This…

“The aim of marketing is to know and understand the

customer so well the product or service fits him and sells

itself".

-Peter Drucker-www.hannahabellera.blogspot.

com

Page 18: Ch 04 conducting marketing research and demand forecast

Summary

6 Key Concepts1. Marketing Research2. Marketing Research Process3. Qualitative Measures 4. Characteristics of Good Market Research5. Demand and Measures of Market Demand6. Forecasting Demand

www.hannahabellera.blogspot.com

Page 19: Ch 04 conducting marketing research and demand forecast

CH 04: CONDUCTING MARKETING RESEARCH AND FORECASTING DEMAND

Hannah Rhuelle B. AbelleraAteneo Graduate School of

Business

www.hannahabellera.blogspot.com

6 Learning Concepts