1 © GfK 2/21/22 CES presentation | Smart home: a global perspective | Insights from GfK smart home study Smart home: a global perspective Towards the smart(er) home
1© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
Smart home: a global perspectiveTowards the smart(er) home
2© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
The market isn’t
addressing consumer
needs
Smart home will grow
more slowly then the hype
suggests
Significant barriers remain
3© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
Representative of online audience in each country
7,000+ Consumers
Online InterviewingVia smartphones, tablets, laptops and PCs
7 Markets
BrazilConsumers interviewed in:
Germany Japan UK USChina South Korea
GfK smart home study
4© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
smart home
Controlled via a mobile device
or remotely through the cloud
Connected devices and
home automa-tion services
What is ?
5© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
Leading Edge Consumers (LECs) offer indication of
where the market is moving
Category Passionate
Early Adopters within the category
Influentials recommend/
influence
5
6© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
9/10 consumers are aware of the term “smart home” Consumers
Leading Edge
Consumers
Mobile payments
Smart home technology
3D printing
Wearable technology
Driverless cars/autonomous driving
The Internet of Things
Connected car
Virtual/Augmented reality
Smart cities
55%
50%
41%
35%
33%
29%
26%
24%
24%
74%
78%
62%
63%
51%
50%
52%
46%
48%
7© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
Consumers believe smart
home technology will have an impact
on their life over the next few
years…
75%
China
Brazil
South Korea
US
UK
Germany
Japan
57%
55%
51%
47%
43%
19%
Global
50%
8© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
Base: C02. How appealing is smart home technology to you? Base: All markets= 7149
15%
25%
38%
7%
16%
…andoverall appeal
for thesmart home
conceptis high
Extremely appealing
Very appealing
Fairly appealing
Not at all appealing
Not very appealing
78% of consumers agreed that “smart home” was an extremely, very appealing or fairly appealing concept
China 91%
Brazil 89%
South Korea 86%
US 75%
UK 66%
Germany 72%
Japan 59%
9© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
Smart Home $$
Anticip
ation
of bi
g bus
iness …
so when will it take off?
10© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
Globally only
16%
of consumers say they know “a lot about the smart home”
China 25%
South Korea 11%
Japan 7%
“Know a lot”
Brazil 26%
US 22%
UK 11%
Germany 9%
11© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
19%
12%
12%
10%10%
8%
8%
5%
5%
12%
Multiplicity of vendors
trusted to deliver smart home
Electronics Manufacturer
Multinational Tech Company
High Street Retailer/In street (US)
Utility Company
Would not trust any company
Other
Financial Service Company
Mobile Phone Network
Telecoms Provider
Online Retailer
12© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
From fragmented devices to a smart home
27%Consumers own at least one smart home product or device 52%
Of LECs own at least one smart home
product or device
ConsumersLeading
Edge Consumers
13© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
Don’t anticipate
immediate rapid growth in the
marketSmart TVs
Smart appliances
13
Niche purchases currently largely by
default
14© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
Security & Control
Smart Energy & Lighting
Smart Entertainment & Connectivity
Smart Health
Smart Appliances
53%
50%
47%
44%
43%
82%
80%
81%
67%
75%
Appeal of smart home category
ConsumersLeading
Edge Consumers
Extremely appealingVery appealing
15© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
Key barriers to adoption
23%
Knowledge of products
24%
Concerns personal privacy
33%
Cost to purchase
19%
Concerns about security in my home
16© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
of consumers expect devices made by diff vendors to be able
to communicate with each other
66%
… and it’s even higher amongst those already owning a smart device
78%
16
17© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
Slowly we’re seeing brands
begin to “get it right”
Creating a hub for all things to work
together seamlessly
1Creating AI that
makes the device really “smart”
2Creating simple
solutions that are incredibly easy for
consumers
3
18© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
Find out more about our global smart home study and detailed market reports: http://www.gfk.com/insights/report/making-the-smart-home-a-reality/
@Contact us:Kevin Taylor
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19© GfK May 2, 2023 CES presentation | Smart home: a global perspective | Insights from GfK smart home study
About GfKGfK is the trusted source of relevant market and consumer information that enables its clients to make smarter decisions. More than 13,000 market research experts combine their passion with GfK’s long-standing data science experience. This allows GfK to deliver vital global insights matched with local market intelligence from more than 100 countries. By using innovative technologies and data sciences, GfK turns big data into smart data, enabling its clients to improve their competitive edge and enrich consumers’ experiences and choices.