CertWork Presentation

Work-based Managerial Certificate

Today’s Agenda• 8:15 - 9 am Registration check-in and served breakfast

• 9:00 – 9:05 Welcome - Maria Gill (CEW)

• 9:05 - 9:15 Debbie Leiter (CME)• • 9:15 - 10:00 The CertWork Project Maria Gill (CEW)• • 10:00 - 10:15 Coffee Break• • 10:15 - 10:30 Pinky Bilugan (DUHA)• • 10:30 - 11:10 Samples of CEW Assessor and Mentor Training Materials Maria Gill• • 11:10 - 11:15 Learning Organizations Carol Hawkins (CEW)• • 11:15 - 11:30 Wrap Up - Questions and Thanks You's

http://www.youtube.com/watch?v=8-nLc4GNJW4

The CEW

Today’s Agenda• 8:15 - 9 am Registration check-in and served breakfast

• 9:00 – 9:05 Welcome - Maria Gill (CEW)

• 9:05 - 9:15 Debbie Leiter (CME)• • 9:15 - 10:00 The CertWork Project Maria Gill (CEW)• • 10:00 - 10:15 Coffee Break• • 10:15 - 10:30 Pinky Bilugan (DUHA)• • 10:30 - 11:10 Samples of CEW Assessor and Mentor Training Materials Maria Gill• • 11:10 - 11:15 Learning Organizations Carol Hawkins (CEW)• • 11:15 - 11:30 Wrap Up - Questions and Thanks You's

The CEW

The Centre for Education and Work, is a project-funded not-for-profit educational organization located at the University of Winnipeg

The CEW is recognized for our innovative, multi-media learning materials that promote deeper and more lasting learning

CertWork Project• CertWork Project (3 year project funded by the Government

of Canada – Foreign Credentials Recognition Branch)

• Partnership between the Centre for Education and Work and the Canadian Manufacturers and Exporters (Manitoba)

• Work- Based Managerial Certificate verifying managerial skills and experience

The Work-Based Certification Project Responds to Labour Market Needs

• Canadian companies need skilled managers

• Immigrants are a rich source of potential managers

• Canadian companies often are not able to assess offshore credentials and experience in relation to local and regional needs, especially in non-regulated professions

Immigrant Candidates• Highly skilled immigrants may already have

post - secondary credentials and managerial experience in their country of origin

• Many would benefit from a Canadian credential but would not want to re-do university or college

CertWork Project Scope

• A certificate based on industry-determined standards for the position of Manager (manufacturing)

• A training program for company-based assessors and mentors

• A mentorship and assessment system for immigrants with managerial experience to demonstrate their skills and experience

Goals

• Invite participation in this project to train 10 assessors, 10 mentors and to assess 10 candidates

• Candidates are selected from immigrants with off-shore credentials and previous managerial experience

Bad Coach

http://www.youtube.com/watch?v=Jp-nkBeRXpQ

• At your table, introduce yourselves to each other, and give a quick description of either the worst coach or the best coach you’ve ever had.

• Based on your introductions and the “Bad Coach” video, what are some of the skills required by a good coach or mentor?

Standards Development

• The Standards were developed in collaboration with industry owners, managers, human resources directors, trainers

• The Standards were validated by industry representatives and the project Advisory Committee

Boeing Cascades Prolific Graphics StandardAero Arne’s Welding

Advisory CommitteeCME Newfoundland and LabradorCME Saskatchewan

Boeing Aerospace (Winnipeg Division)Province of ManitobaCanadian Supply Chain Sector CouncilManitoba Aerospace Human Resources CommitteeUniversity of WinnipegThe Alliance of Sector CouncilsCSTEC – Canadian Steel Trade & Employment CongressWinnipeg Technical College

How do the Standards Work

The Standards are comprised of 3 Parts: • Standard Description

• Measurable Elements • Assessment Criteria and Evidence

HOW THE STANDARDS ARE PRESENTED

MeasurableMeasurableElementElement

MeasurableMeasurableElementElement

MeasurableMeasurableElementElement

MeasurableMeasurableElementElement

AssessmentAssessmentCriteriaCriteria

AssessmentAssessmentCriteriaCriteria

AssessmentAssessmentCriteriaCriteria

AssessmentAssessmentCriteriaCriteria

EvidenceEvidence

EvidenceEvidence

EvidenceEvidence

EvidenceEvidence

EvidenceEvidence

EvidenceEvidence

EvidenceEvidence

EvidenceEvidence

Standards Document Page 5 & 6

Standard #1

Standards Document Page 5 & 6

Assessment Case Studies and Questions

Competent or Not Ready?

We are looking for Assessors, Mentors, Candidates

• 1 Assessor, 1 Mentor and 1 Candidate from the same company

• 30 People in total

• Assessors and mentors chosen based on experience, willingness to participate in training, and personal qualities

• Candidates chosen based on potential for a future management position and willingness to prepare for assessment

Benefits

To Industry• Trained in-house assessors and

mentors • Qualified candidates for future

managerial positions

• Quality assurance of the skills and experience of potential managers

To Individuals• Increased opportunity for

advancement into management

• Canadian credential based on standards recognized through the CME

• Validation of managerial skills

Coffee Break

Assessor/Mentor TrainingMaterials

• Training Materials (on-line, multi- media) and Workshops (blended learning)

Training Provided

• Assessors and Mentors– ½ day of in-class training– Supplementary on-line training– No charge for training– CEW will pay an honorarium to assessors and mentors

for their time outside of work

• Candidates– On-line training– Time with Mentors to prepare for assessment– No charge for training

Who Should Be an Assessor/Mentor?

Assessor

• Extensive Experience in the profession

• Subject Matter Expert

• Selected by the company as someone whose expertise and judgement is relied upon

Mentor

• Interested in helping less experienced individuals succeed in the profession

• Willing to share their expertise• Able to commit time to the

mentoring process• Good communicator• Subject matter expert

RolesAssessor

• Determine whether the candidates have sufficient knowledge, skills and experience as managers to be awarded the certificate

• Identify gaps that require additional training

• Recommend appropriate follow-up for candidates who do not meet all the criteria for assessment

Mentor• Prepare candidates for

assessment

• Help interpret standards and gather documentation

• Help the candidate understand the culture of the workplace

Return on InvestmentAssessor

• Assessors will gain new skills through training that can be used within the company in the future

• Assessors will provide quality assurance to the company in the assessment of candidates

Mentor• Mentors will gain new skills

through training that can be applied within the company in the future

Clips from CEW Assessor/Mentor Training Materials

http://www.youtube.com/watch?v=3_pz6cbLc88

On-line Training Materials

Interviews with Subject Matter Experts

http://www.youtube.com/watch?v=wq9FzXz54xM

External Resources

http://www.youtube.com/watch?v=lb5QqgqDzeo

http://www.youtube.com/watch?v=DApJaxD-_qQ

CEW Resources

Recruitment of Companies

• DUHA and CARTE have confirmed 2 assessors,2 mentors, and 6 candidates

• We are looking for an additional 6 companies by December 2009

Current Project Status• Recruiting assessors and mentors

• Training provided Jan 2010 - Mar 2010

• Recruitment of candidates Jan-Mar 2010

• First results by Fall 2010

Are You Interested in Participating?

• Talk to one of the CEW staff • Leave your business card so we can

contact you• Complete the card in your package