Certified in Logistics, Transportation and Distribution (CLTD) by Information Booklet for 2017 Version 2017.02 effective from 9-Mar-2017 Brought to you in India by: Developing People for Businesses to Succeed KnoWerX Education (India) Private Limited • Master the essential knowledge needed for the logistics, transportation and distribution industry • Expand your outlook on the logistics field and enable you to bring new ideas to your organization • Remain current with global logistics trends and developments • Boost your confidence with recognition as a logistics expert • Provide you with the tools you need to help reduce costs and increase customer satisfaction • Increase professional value and efficiency of the workplace environment • Enhance credibility among peers, employers, and customers • Accelerate career development and better employment opportunities • Increase potential for higher salaries and job satisfaction
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Certified in Logistics, Transportation and
Distribution (CLTD)
by
Information Booklet for 2017 Version 2017.02 effective from 9-Mar-2017
Brought to you in India by:
Developing People for Businesses to Succeed
KnoWerX Education (India) Private Limited
• Master the essential knowledge needed for the logistics, transportation and
distribution industry
• Expand your outlook on the logistics field and enable you to bring new ideas to your
organization
• Remain current with global logistics trends and developments
• Boost your confidence with recognition as a logistics expert
• Provide you with the tools you need to help reduce costs and increase customer
satisfaction
• Increase professional value and efficiency of the workplace environment
• Enhance credibility among peers, employers, and customers
• Accelerate career development and better employment opportunities
• Increase potential for higher salaries and job satisfaction
About KnoWerX Since 1992, the founders of KnoWerX Education (India) Private Limited
(KnoWerX) www.knowerx.com have been relentlessly working with a
vision to be a leader in developing people for businesses to succeed.
The mission of KnoWerX is to empower and recognize individuals and
organizations to be successful through life-long learning.
KnoWerX is a resource for individuals for best-practices knowledge and
certification in respective areas. KnoWerX is also a resource for
organizations for providing training to their employees and using
consultancy services. KnoWerX is also putting its efforts in collecting,
sorting, organizing and making available business process knowledge in
easy to learn forms. The benefits to individuals are better ability to
perform, better pay and faster growth. The benefits to organizations are
better operational efficiency, more profit, higher growth and better
ability to stay ahead than competition. The service providers
additionally benefit by improving skills of their employees and having
more satisfied customers.
More than 12,500 individuals have taken approx. 32,000 certification
exams through KnoWerX in India spanning across I.T. companies,
consultancy firms, manufacturing companies, distribution companies,
logistics service providers, BPO service providers, business schools, and
other organizations. More than 90 corporate customers have tapped
the knowledge of KnoWerX constantly through various training and
consultancy assignments.
About APICS Established in 1957 as not-for-profit,
APICS www.apics.org is the leading
professional association for supply chain
and operations management and the
premier provider of research, education
and certification programs that elevate
end-to-end supply chain excellence,
innovation and resilience. With over
45,000 members and more than 250
international partners, APICS is
transforming the way people do business,
drive growth and reach global customers.
Individuals and companies have relied on
APICS for its superior training,
internationally recognized certifications,
comprehensive resources, and worldwide
network of accomplished industry
professionals.
APICS Mission:
• APICS builds and validates
knowledge in supply chain and
operations management. We enable
our community of members,
affiliates, and customers to lead in
the global marketplace.
About APICS Certification APICS’ world renowned certification programs APICS Certified in Logistics, Transportation and Distribution (CLTD),
APICS Certified in Production and Inventory Management (CPIM) and APICS Certified Supply Chain Professional (CSCP)
provide operations management professionals with relevant, essential education that equips them for today’s fast-
changing market place.
The APICS CSCP program is the only certification that encompasses the entire global supply chain. It covers a breadth
of topics -- globalization, logistics, supplier and customer relationship management, IT enablement, logistics, etc. It
provides a thorough understanding of supply chain so employees can identify opportunities for improvement within
a company. It sets the standard for supply chain certification and is accepted by leading companies worldwide. It is
divided in to three modules within a single exam. By earning the APICS CSCP designation, one demonstrates
significant commitment to supply chain management profession and career, distinguishes himself as an industry
expert, and excels with newly acquired specialized knowledge.
The APICS CPIM program takes an in-depth look at the production and inventory activities within the internal
operations of a company. It is divided into five process-oriented topic areas to provide participants with the best
possible educational assessment and knowledge base. It focuses primarily on manufacturing and provides an in-
depth view of materials management, master scheduling, production planning, forecasting, and quality improvement
within the confines of the operation. Obtaining an APICS certification shows a commitment to the profession that
leads to a sense of accomplishment, demonstrates value to the employer, enhances earning potential, and provides a
path to career advancement.
The APICS CLTD program covers a comprehensive body of knowledge that sets the global standard for best practices
in logistics, transportation and distribution. It consists of eight modules with one single exam that reflects critical
areas in logistics, transportation and distribution for the roles and responsibilities of logistics managers. It sets the
standard for logistics certification. Designees stand out from their peers, and demonstrate a commitment to
advancing both their career and their company’s operations. Names of eight modules are: Logistics and Supply Chain,
Capacity Planning and Demand Management, Order Management, Inventory and Warehouse Management,
Transportation, Global Logistics Considerations, Logistics Network Design, and, Reverse Logistics and Sustainability.
All policies and procedures in this information booklet are subject to change without notice. 1
Table of Contents Table of Contents ...................................................................................................................................... 1 Certified in Logistics, Transportation and Distribution ................................................................................... 3
Exam Requirements ................................................................................................................................... 4 Module 1: Logistics and Supply Chain Overview ........................................................................................ 4 Module 2: Capacity Planning and Demand Management ........................................................................... 4 Module 3: Order Management ................................................................................................................ 4 Module 4: Inventory and Warehouse Management .................................................................................. 4 Module 5: Transportation ....................................................................................................................... 5 Module 6: Global Logistics Considerations ............................................................................................... 5 Module 7: Logistics Network Design ........................................................................................................ 5 Module 8: Reverse Logistics and Sustainability ......................................................................................... 6 Exam Information .................................................................................................................................. 9
Test Format and Number of Questions on the Exam.............................................................................. 9 Length of the Exam ............................................................................................................................. 9 Exam Development ............................................................................................................................ 9 APICS CLTD Score Range ..................................................................................................................... 9 Exam Scoring ...................................................................................................................................... 9 Exam delivery ................................................................................................................................... 10 Exam dates ...................................................................................................................................... 10
Sourcing Reference Materials for Study ................................................................................................. 10 Exam Preparation Methods................................................................................................................... 12
Exam Fees and Exam Centres .................................................................................................................... 14 Exam Fees ........................................................................................................................................... 15 Test Centres and Seat Availability .......................................................................................................... 15
Purchasing Exam Credit and Scheduling an Exam ....................................................................................... 16 Step 1: Selecting Personal Identifications and Obtaining an APICS ID ........................................................ 16
Special Test Accommodations ........................................................................................................... 18 Step 2: Applying for Eligibility ................................................................................................................ 18
Step 3: Become an APICS PLUS Member (Optional) ................................................................................. 18 Step 4: Purchasing an Exam Credit ......................................................................................................... 19
Rescheduling an Exam ...................................................................................................................... 20 Cancelling an Exam ........................................................................................................................... 21 Name changes .................................................................................................................................. 21
On the Day of the Exam ............................................................................................................................ 21 APICS Code of Ethics ............................................................................................................................. 21 Reporting to the Test Centre ................................................................................................................. 22 What to Bring ...................................................................................................................................... 22 What Not to Bring ................................................................................................................................ 22 Emergencies ........................................................................................................................................ 23 Test Security ........................................................................................................................................ 24 Breaks ................................................................................................................................................. 24 Misconduct .......................................................................................................................................... 24 No-show Policy .................................................................................................................................... 24 Score Report ........................................................................................................................................ 25 Test Centre Closures ............................................................................................................................. 25
After Exam Day ........................................................................................................................................ 25 APICS CLTD Certificates ......................................................................................................................... 25 Retaking the Exams .............................................................................................................................. 25 Your Feedback ..................................................................................................................................... 25
All policies and procedures in this information booklet are subject to change without notice. 2
Post Certification ..................................................................................................................................... 26 Formal Recognition Letter to Your Employer .......................................................................................... 26 Certification Maintenance .................................................................................................................... 26 Track Progress Toward the APICS CLTD Designation ................................................................................ 26
Frequently Asked Questions ..................................................................................................................... 27 Whom Should You Contact? .................................................................................................................. 32
All policies and procedures in this information booklet are subject to change without notice. 3
Certified in Logistics, Transportation and Distribution The APICS Certified in Logistics, Transportation and Distribution (CLTD) program is the premier
logistics educational and certification program that provides a comprehensive body of knowledge
that sets the global standard for logistics best practices for professionals in the logistics,
transportation and distribution industries.
By earning the APICS CLTD designation, you demonstrate that you have mastered the APICS logistics
body of knowledge and that you are committed to the profession. You must pass one
comprehensive exam to earn the APICS CLTD designation and 20 maintenance points.
APICS CLTD Program Benefits:
The CLTD designation will help you:
• Master the essential knowledge needed for the logistics, transportation and distribution industry
• Expand your outlook on the logistics field and enable you to bring new ideas to your
organization
• Remain current with global logistics trends and developments
• Boost your confidence with recognition as a logistics expert
• Provide you with the tools you need to help reduce costs and increase customer satisfaction.
How You Benefit:
The CLTD program sets the standard for logistics certification. As a CLTD designee, you will stand out
from your peers, and demonstrate a commitment to advancing both your career and your
company’s operations.
How Your Organization Benefits:
From day one, you can apply your APICS CLTD program knowledge to solve every day work issues.
Your knowledge and expertise will make you more valuable in your organization. Companies that
sponsor all or part of their employees’ tuition will gain a return on investment in the form of long-
term loyalty and more productive employees.
You may also want to visit http://www.apics.org and http://www.knowerx.com.
Exam Eligibility Requirements
To be eligible to register for and take the APICS CLTD exam, you must meet one of the following
criteria:
• Bachelor’s degree, or
• CSCP, CPIM, CFPIM, CIRM, SCOR-P, CTL, C.P.M., CSM or CPSM designations, or
• 3 years of related business experience
You must submit an application to document eligibility to take the APICS CLTD exam. APICS will
review all applications and will notify applicants whether their application is approved or denied.
Candidates whose applications are approved will receive notice of approval. Candidates whose
applications are not approved will receive notice that they are not eligible to test and information on
why their applications were denied.
All policies and procedures in this information booklet are subject to change without notice. 4
CLTD Designation
You must pass the APICS CLTD exam to earn the APICS CLTD designation and 20 maintenance points.
The CLTD designation may be used just as similar recognitions are employed in accounting,
insurance, medicine, law, and other professions. Either the full expression or the initials may be used
after the individual’s name on business cards, stationery, etc.
Exam Requirements Individuals must pass one comprehensive exam to earn the APICS CLTD designation and 20
maintenance points. The CLTD body of knowledge is comprised of eight focus areas:
Module 1: Logistics and Supply Chain Overview
• Managing logistics as a cohesive system
• Understanding trade-offs to present a logistics strategy that aligns with the
organizational strategy
• Finding the most effective mix of revenue producing services for the cost of providing
that service
• Developing strong relationships across the supply chain
• Designing key performance indicators to encourage desired behaviours
• Using continuous improvement to exceed customer expectations
Module 2: Capacity Planning and Demand Management
• Understanding the concepts behind forecasting and its application to logistics decisions
• Creating efficient forecasts to better align supply to demand
• Translating demand information into high-level capacity plans for warehousing and
transportation
• Collaborating between procurement and logistics
• Understanding key processes, including S&OP, MPS, MRP and DRP
• Delivering customer service at a consistent level
Module 3: Order Management
• Planning, designing and controlling processes which manage and execute customers’
orders
• Implementing a customer relationship management (CRM) process
• Understanding key logistics systems, such as EDI and TMS to enable visibility throughout
the order process
• Tracking and measuring supplier and carrier performance to improve efficiency and
effectiveness
• Managing relationships with the supply chain partners
• Developing a customer service management strategy
• Enhancing long-term customer satisfaction and creating lifetime customers
Module 4: Inventory and Warehouse Management
• Maintaining inventory levels to align with the business strategy and goals, supporting
the coordination of supply and demand, while protecting inventory value
• Creating an inventory management strategy that meets competing goals of minimizing
inventory costs and maximizing customer service
All policies and procedures in this information booklet are subject to change without notice. 5
• Managing the movement of materials and goods into and out of storage efficiently,
safely, and with minimal inventory damage
• Adapting to new distribution channels and customer expectations by creating new
processes that deliver the desired results
• Implementing efficient and effective warehouse processes, while utilizing appropriate
warehouse technology
• Using appropriate packaging to promote safe and efficient materials handling during
storage and transportation
Module 5: Transportation
• Understanding transportation fundamentals, including key stakeholders, intermediaries
and carriers involved in transporting product from origin to destination
• Understanding the characteristics of the different transportation modes to make
appropriate selections based on speed, availability, dependability, capability, frequency
and cost
• Moving goods and services throughout a firm’s supply chain, between where products
are produced and where they are consumed, while allowing for competitive growth
• Effectively manage the entire transportation process—from long-range strategies and
operational planning to day-to-day execution
• Utilizing transportation technology to manage and control visibility and communication
between multiple stakeholders and transportation managers
Module 6: Global Logistics Considerations
• Identifying macro-environmental factors of global logistics that impact countries and
organizations around the world to better manage logistics service providers, related
transportation costs, and substitute product offerings
• Working knowledge of international trade theories and practices, including trade
agreements and trading blocs
• Understanding the infrastructure, systems and regulations of the countries to which
goods are imported/exported
• Understanding customs clearing and documentation requirements for each shipment as
dictated by each country and transportation mode used
• Preparing all required documentation needed to ensure shipments arrive safely,
securely, without damage, and on time at their final designation
• Using the Harmonized System Classification codes to properly specify the goods for
export and dictate the corresponding tariff rates charged
• Identifying which financing and payment options are most appropriate and amenable to
the parties involved
• Deciding what currency will be most appropriate for global trade participants, balancing
levels of risk exposure between buyers and sellers
Module 7: Logistics Network Design
• Designing the network of warehouses and transportation lanes to enable supply to be
provided at the place and time of demand
• Analysing transportation and distribution requirements, while understanding key trade-
offs, to assist in planning and deployment of network
• Using decision support tools to determine the optimal number, location, and type of
warehouse facilities
All policies and procedures in this information booklet are subject to change without notice. 6
• Employing modelling techniques to help find the right balance among competing needs
of involved stakeholders
• Implementing risk management strategies to minimize uncertainty and provide more
reliable organizational results
• Creating prevention and mitigation plans, as well as providing business continuity if a
risk event occurs
Module 8: Reverse Logistics and Sustainability
• Developing a comprehensive reverse logistics strategy
• Recommending whether the reverse logistics strategy can be handled internally by
creating a central returns centre or by hiring a third-party provider to coordinate the
activities
• Managing product returns in ways that turn the reverse flows into quantifiable value
streams, to contribute to profitability and strengthen commitment to sustainability and
social responsibility
• Demonstrating social responsibility that is valued by customers, shareholders, and the
community, to help the organization be a good environmental steward for the long-term
• Implementing sustainability initiatives to impact the organization’s triple bottom line
(TBL)
• Choosing suppliers and other supply chain members according to the organization’s
commitment to implement sustainable processes and practices
You should familiarize yourself with the following primary references for this examination.
Shop APICS Price
Non-US
Edition
Price
(₹)@@
KnoWerX Price
For APICS
PLUS
Members
(use partner
referral
code
XEKNOW88)
(US$)++
For Non-
APICS
PLUS
Members
(US$)++
Against 100% Advance
Payment
Against Firm Purchase
Order of Selected
Corporates
APICS PLUS
members
(use partner
referral
code
XEKNOW88)
(₹)##
Non-
APICS
PLUS
members
(₹)##
APICS PLUS
members
(use partner
referral
code
XEKNOW88)
(₹)##
Non-
APICS
PLUS
members
(₹)##
Primary References:
0. APICS Certified in
Logistics,
Transportation and
Distribution (CLTD)
Learning System
2017, APICS, 2016,
~850 pages. Also
includes on-line
access to pre-test,
section specific and
module specific
tests, module
specific
eFlashcards,
eFlashcards across
modules, post-test,
on-line report and
complimentary
downloadable copy
US$895 +
~US$105
shipping
and
handling
US$1,195
+
~US$105
shipping
and
handling
Not
Available ₹59,870 ₹79,940 ₹63,690 ₹85,040
All policies and procedures in this information booklet are subject to change without notice. 7
of APICS CLTD
Exam Content
Manual 2017.
1. APICS Dictionary,
15th edition,
Editors: Paul H.
Pittman, PhD,
CFPIM, CSCP,
Jonah and J. Brian
Atwater, PhD,
CPIM, Jonah,
APICS, 2016, 210
pages, APICS stock
# 01102-V15.
US$30 US$60 Not
Available ₹2,700 ₹5,400 ₹2,870 ₹5,740
2. Supply Chain
Logistics
Management, 4th
edition, Donald J.
Bowersox, David J.
Closs, M. Bixby
Cooper and John C.
Bowersox,
McGraw-Hill, 2013,
496 pages, APICS
stock # 03998-V4.
US$174 US$183 Not
Available ₹7,310 ₹7,310 ₹7,780 ₹7,780
3. Managing Supply
Chains – A Logistics
Approach, 9th
edition, John J.
Coyle, C. John
Langley Jr., Robert
A. Novack, and
Brian J. Gibson,
Cengage Learning,
2013, 720 pages.
Not
Available
Not
Available ₹675 ₹1,080 ₹1,080 ₹1,150 ₹1,150
4. Transportation – A
Global Supply
Chain Perspective,
8th edition, John J.
Coyle, Robert A.
Novack, and Brian
J. Gibson, Cengage
Learning, 2016,
528 pages.
Not
Available
Not
Available
Not
Available ₹27,440 ₹27,4400 ₹29,190 ₹29,190
5. International
Logistics, 4th
edition, Pierre A.
David, Cicero
Books, 2013, 721
pages.
Not
Available
Not
Available
Not
Available ₹14,670 ₹14,670 ₹15,610 ₹15,610
6. Contemporary
Logistics – Global
Edition, 11th
edition, Paul R.
Murphy, Jr and A.
Michael Knemeyer,
Pearson Education,
2015, 320 pages.
Not
Available
Not
Available
Not
Available ₹7,440 ₹7,440 ₹7,910 ₹7,910
7. Supply Chain and
Logistics
Management
Made Easy, 1st
edition, Paul A.
Not
Available
Not
Available
Not
Available ₹5,220 ₹5,220 ₹5,550 ₹5,550
All policies and procedures in this information booklet are subject to change without notice. 8
Myerson, Pearson
Education, 2015,
352.
8. Warehouse
Management – A
Complete Guide to
Improving
Efficiency and
Minimizing Costs in
the Modern
Warehouse, 2nd
edition, Gwynne
Richards, Kogan
Page, 2014, 448
pages.
Not
Available
Not
Available
Not
Available ₹4,330 ₹4,330 ₹4,610 ₹4,610
9. Distribution
Planning and
Control –
Managing in the
Era of Supply Chain
Management, 3rd
edition, David F.
Ross, Springer,
2015, 915 pages.
Not
Available
Not
Available
Not
Available ₹16,890 ₹16,890 ₹17,970 ₹17,970
10. The Handbook of
Logistics and
Distribution
Management:
Understanding the
Supply Chain, 5th
edition, Alan
Rushton, Phil
Croucher and Peter
Baker, Kogan Page,
2014, 720 pages.
Not
Available
Not
Available
Not
Available ₹4,670 ₹4,670 ₹4,970 ₹4,970
Additional Aid:
11. APICS CLTD Exam
Content Manual
1.0, APICS, 2016,
35 pages, APICS
stock # 09160-V10.
US$25 US$25 Not
Available ₹2,300 ₹2,300 ₹2,450 ₹2,450
++ Prices do not include approx. 25% to 100% shipping and handling charges that are charged by APICS on international shipments to India.
APICS also sells materials in various bundles that are further discounted. Please visit:
http://www.apics.org/productcatalog/apicsfindproducts for details.
All prices and other information are subject to change without any notice.
## Prices change every day and are only indicative. Please check for correct price on day of buying. No shipping and handling charges
@@ Please check with your local bookstore.
Please refer to APICS CLTD Exam Content Manual 1.0 that contains information about the CLTD
examination, question format, taking the test, interpreting test scores, suggested study materials,
additional resources for CLTD candidates, APICS CLTD Learning System educational programs, CLTD
certification maintenance continuing professional development, code of ethics, scope of the subject
The secret to completing your certification fast and accelerating your career is to schedule your exam first after estimated exam preparation time and adding a contingency. Only when you schedule the exam, your commitment to prepare for the exam starts. Our experience shows that individual who do not schedule the exam first, keep procrastinating for years for want of time and money and miss career growth. Individuals who schedule the exam first, somehow make time and money, both, available.
All policies and procedures in this information booklet are subject to change without notice. 11
As we send all materials by courier, while specifying your mailing address, please be sure that
someone is always there in the daytime to receive courier documents at that address, and hand-over
to you the same day. Please avoid giving the address of a large organisation, as our experience
shows that courier documents may get lost, or reach late, or handled carelessly. If a document
returns back for whatever reason, we will resend it only after recovering the actual shipping and
handling charges + ₹200 for resending it to you.
If you stay outside India and want us to courier to an address outside India, the courier charges will
be charged extra. We prefer that you give us an address in India for couriering.
Exam Fees and Exam Centres
On http://www.apics.org, you may be encouraged to purchase the ATT on the APICS website online. Please DO NOT BUY ATT on APICS website, else you may miss the 5% discount on exam fee offered by KnoWerX and you may end up paying approx. ₹2.50 more on the exchange rate as charged by all credit cards. Once you pay on APICS website, no refund or any kind of support is possible from KnoWerX.
Try a FREE DEMO of the learning system. Visit
http://www.learncltd.com/about-cscp/free-
demo
All policies and procedures in this information booklet are subject to change without notice. 15
Exam Fees
Fees calculation is based on the APICS CLTD CBT exam fee rack rates that are given below:
Name of the Exam
Against 100% Advance Payment to KnoWerX Only (US$)
APICS PLUS Member (use partner referral
code XEKNOW88)
Non-APICS PLUS
Member Retake
Certified in Logistics,
Transportation and Distribution US$ 451.25 US$ 525.00 US$ 287.50
To calculate fee to be remitted to KnoWerX:
1. For example, for CLTD exam to be taken a Non-APICS PLUS member, the amount will be US$
525.00.
2. Go to http://www.rbi.org.in. Check the exchange rate for the day KnoWerX will receive the
remittance in their bank account. Usually this rate is updated after 1:30 pm from Monday to
Friday on working days. Add ₹1.50 to this exchange rate (mark-up and Government service
tax charged by bank to us. You may be charged a mark-up of ₹2.50 to ₹3.00 plus
Government service tax on credit cards). For example, on 30-Dec-2016 the exchange rate
was 67.9547. So, the fee in Rupees from previous step will be ₹36,463.72.
3. Round-off the fee to nearest ₹10. Therefore, the final fee from the previous step will be
₹36,460. This is the amount to be remitted to KnoWerX and must be received by KnoWerX
on the same day.
Please request an MS-Excel sheet from KnoWerX that has all the calculations built-in. This Excel
sheet is updated and available after 1:30 p.m. on RBI (Reserve Bank of India) working days.
All APICS PLUS members (use partner referral code XEKNOW88) enjoy a discounted fee under the
column ‘APICS PLUS member’. Others pay ‘Non-APICS PLUS member’ fee. You must be an APICS
PLUS member on the date of receipt of fees by KnoWerX in their bank account. Students get free
membership. Others can pay US$ 160 (including service tax, when paid to KnoWerX) to KnoWerX to
become an APICS PLUS member. Pay APICS PLUS membership fee to KnoWerX here:
All policies and procedures in this information booklet are subject to change without notice. 16
Purchasing Exam Credit and Scheduling an Exam
Step 1: Selecting Personal Identifications and Obtaining an APICS ID
You will have to carry two identifications at Pearson VUE test centre. The primary identification must
have your recent photograph and signature. The acceptable identifications are:
• A valid passport
• A valid driving license
• A valid PAN card
• Any other valid identification issued by Government with recent photograph and signature
Secondary identification must have your signature. The acceptable identifications are:
• A valid credit card
• A valid debit card
• A valid APICS membership card
• Another identification from the list of primary identifications
Before you purchase an exam credit, select what you will carry as primary identification and what
you will carry as secondary identification. Make sure your first name and last name match on both
identifications.
Also, before you purchase an exam credit, you must also have an APICS ID and your first name and
last name in APICS database must exactly match both the identifications selected above. To check
APICS ID, first name and last name in APICS database, do the following:
• If you have an APICS ID, know your username, your password, and are able to login on
http://www.apics.org:
o Login on http://www.apics.org,
o Click on My APICS,
o Check your first name, last name and APICS ID. Your first name and last name must
match primary and secondary identifications.
• If you have an APICS ID and know your username but forgot your password to login on
http://www.apics.org:
o Go to http://www.apics.org,
o Click on LOGIN,
o Click on FORGOT USER NAME/PASSWORD? and follow the instructions,
o Check Inbox of your email account (if you do not remember which email id was used
to register with APICS, check Inbox of all your email accounts),
o After you retrieve your username and password, login on http://www.apics.org,
o Click on My APICS,
o Check your first name, last name and APICS ID. Your first name and last name must
match primary and secondary identifications.
• If you have an APICS ID and know your registered email id but forgot your username and
your password to login on http://www.apics.org:
Please note that first name is the name that appears first and last name is the name appears last. First
name need not be your given name and last name need not be your family name. For example, if you want
your name to appear as ‘Sharma Nistush Kumar’, your first name is ‘Sharma’ and your last name is
‘Kumar’, though ‘Sharma’ is your family name, ‘Nistush’ is your given name and ‘Kumar’ is your middle
name.
All policies and procedures in this information booklet are subject to change without notice. 17
o Go to http://www.apics.org,
o Click on LOGIN,
o Click on FORGOT USER NAME/PASSWORD? and follow the instructions,
o Check Inbox of your registered email account,
o After you retrieve your username and password, login on http://www.apics.org,
o Click on My APICS,
o Check your first name, last name and APICS ID. Your first name and last name must
match primary and secondary identifications.
• If you have and know your APICS ID but forgot your username, your password and your
registered email id, or if you never logged on to http://www.apics.org:
o Go to http://www.apics.org,
o Click on LOGIN,
o Click on FORGOT USER NAME/PASSWORD?, enter your APICS ID in your username
and follow the instructions,
o Check Inbox of your email account (if you do not remember which email id was used
to register with APICS, check Inbox of all your email accounts),
o After you retrieve your username and password, login on http://www.apics.org,
o Click on My APICS,
o Check your first name, last name and APICS ID. Your first name and last name must
match primary and secondary identifications.
• If you have an APICS ID and are unable to retrieve your username and password using all of
the above methods:
o Send an email to [email protected] giving your full name, APICS ID (if you know) and
date of birth. Request them to send your username and password.
o Once you receive your username and password from APICS, login on
http://www.apics.org,
o Click on My APICS,
o Check your first name, last name and APICS ID. Your first name and last name must
match primary and secondary identifications.
• If you have but do not remember your APICS ID or if you do not know if you have an APICS ID
or if you might have visited APICS website before or if you might have written an email to
APICS before or if you might have communicated with APICS directly or indirectly before,
there are chances that you may have your profile in APICS database. In this, do the
following:
o Send an email to [email protected] giving your full name, date of birth, your
company name, your address and all of your email ids that you have. Request them
to send your username and password.
o Once you receive your username and password from APICS, login on
http://www.apics.org,
o Click on My APICS,
o Check your first name, last name and APICS ID. Your first name and last name must
match primary and secondary identifications.
• If you do not have an APICS ID and if you never went on the APICS website and if you never
wrote an email to APICS and if you never communicated with APICS directly or indirectly:
o You need not take any action. KnoWerX will generate an APICS ID for you from the
documentations that you will email to KnoWerX.
All policies and procedures in this information booklet are subject to change without notice. 18
Special Test Accommodations
If special test arrangements are needed, you should follow the instructions posted in the “Special
Accommodation” section of http://home.pearsonvue.com/test-taker/Testing-accommodations.aspx
before purchasing the exam credit. These arrangements, if approved, will be provided at no
additional cost. You will be contacted by APICS or KnoWerX to purchase the exam credit and to
complete the Authorization to Test process.
Step 2: Applying for Eligibility
APICS CLTD Eligibility Applications
APICS will review all applications and notify you of your status within two weeks of receipt. There is
no processing fee associated with the applications.
Application Procedures
1. You must be logged in to http://www.apics.org to complete the APICS CLTD Eligibility
Application.
2. Once you are logged in, complete the eligibility application online.
• Go to apics.org/eligibility. If you get a login prompt, login first and then copy and paste the
above link in your web browser.
• Fill up the “CSCP and CLTD Eligibility Application” form. Many fields will be filled
automatically. If you do not know your APICS ID, note down the APICS ID that appears as the
first information in “My Profile” box. In order to ensure that your APICS CLTD eligibility
application is processed, complete all requested information and submit your application.
There is no documentation required to be submitted with the form. However, APICS
reserves the right to randomly audit candidates’ qualifications and experience prior to
approval. Candidates who have been randomly chosen for audit will also receive an
immediate notification when applying along with detailed application audit instructions.
• On successful submission of the application form, you will receive an auto generated e-mail.
3. You will receive immediate status approval notification upon submission of application.
Step 3: Become an APICS PLUS Member (Optional)
All APICS PLUS members (use partner referral code XEKNOW88) enjoy a discounted fee under the
column ‘APICS PLUS member’. Others pay ‘Non-APICS PLUS member’ fee. You must be an APICS
PLUS member on the date of receipt of fees by KnoWerX in their bank account. Students get free
membership. Others can pay US$ 160 (including service tax, when paid to KnoWerX) to KnoWerX to
On http://www.apics.org, you may be encouraged to purchase the ATT on the APICS website online. Please DO NOT BUY ATT on APICS website, else you may miss the 5% discount on exam fee offered by KnoWerX and you may end up paying approx. ₹2.50 more on the exchange rate as charged by all credit cards. Once you pay on APICS website, no refund or any kind of support is possible from KnoWerX.
All policies and procedures in this information booklet are subject to change without notice. 19
become an APICS PLUS member. Pay APICS PLUS membership fee to KnoWerX here: