MIX FSC C118414 ® FSC www.fsc.org From responsible sources Certificate of Registration Certification Manager Bureau of Assessment Services The Quality Management System is applicable to: ISO 9001:2015 (Quality Management System) This is to certify that has been assessed by Bureau of Assessment Services and hereby attests that the organization complies with the requirements of Quality Management System in accordance with Primary Health Care Services Sector (PHCSS) Dubai Health Authority (DHA) P.O. Box: 4545, Dubai, United Arab Emirates. Issuing Country: Bureau of Assessment Services LLC, P.O. Box: 116898, Al Karama, Dubai, United Arab Emirates. Further clarification regarding the scope of the certificate and the applicability of ISO 9001:2015 requirements may be obtained by consulting the organization. This certificate remains valid while the holder maintains the management system in accordance with the standard above, which will be audited by Bureau of Assessment Services through surveillance audits. This certificate remains the property of Bureau of Assessment Services. Lack of fulfillment of conditions as set out in the certification agreement may render this certificate invalid. ISO 9001 REGISTERED BAS CB - 013 - MS Primary Health Care Centers: [EA/NACE: 38/86.10] Nad Al Hamar Health Center Al Mizher Health Center Al Memzer Health Center Al Badaa Health Center Al Barsha Health Center Al Mankhool Health Center Za’abeel Health Center Al Khawaneej Health Center Al Towar Health Center Al Safa Health Center Al Lusaily Health Center Certificate issue date : 08-December-2016 Certificate valid till : 07-December-2019 Certificate No : AE-BAS-Q0004698 This certificate is validated through annual surveillance st 1 Surveillance December-2017 nd 2 Surveillance December-2018
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Certificate of Registration - Dubai Health Authority DHA/PHCSS... · Dubai Health Authority (DHA) P.O. Box: 4545, Dubai, United Arab Emirates. Issuing Country: Bureau of Assessment
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MIX
FSC C118414®
FSCwww.fsc.org
From responsiblesources
Certificate of Registration
Certification ManagerBureau of Assessment Services
The Quality Management System is applicable to:
ISO 9001:2015(Quality Management System)
This is to certify that
has been assessed by Bureau of Assessment Services and hereby attests thatthe organization complies with the requirements of Quality Management Systemin accordance with
Primary Health Care Services Sector (PHCSS)Dubai Health Authority (DHA)P.O. Box: 4545, Dubai, United Arab Emirates.
Issuing Country: Bureau of Assessment Services LLC, P.O. Box: 116898, Al Karama, Dubai, United Arab Emirates.
Further clarification regarding the scope of the certificate and the applicability of ISO 9001:2015 requirements may be obtained byconsulting the organization.
This certificate remains valid while the holder maintains the management system in accordance with the standard above, which will beaudited by Bureau of Assessment Services through surveillance audits. This certificate remains the property of Bureau of AssessmentServices. Lack of fulfillment of conditions as set out in the certification agreement may render this certificate invalid.
ISO 9001REGISTERED
BAS
CB - 013 - MS
Primary Health Care Centers:
[EA/NACE: 38/86.10]
Nad Al Hamar Health CenterAl Mizher Health CenterAl Memzer Health CenterAl Badaa Health Center
Al Barsha Health CenterAl Mankhool Health CenterZa’abeel Health CenterAl Khawaneej Health Center
Al Towar Health CenterAl Safa Health CenterAl Lusaily Health Center
Certificate issue date : 08-December-2016
Certificate valid till : 07-December-2019
Certificate No : AE-BAS-Q0004698
This certificate is validated throughannual surveillance
st 1 Surveillance
December-2017
nd 2 SurveillanceDecember-2018
MIX
FSC C118414®
FSCwww.fsc.org
From responsiblesources
Certification ManagerBureau of Assessment Services
The Environmental Management System is applicable to:
ISO 14001:2015(Environmental Management System)
has been assessed by Bureau of Assessment Services and hereby attests thatthe organization complies with the requirements of Environmental ManagementSystem in accordance with
Certificate of Registration
This is to certify that
Primary Health Care Services Sector (PHCSS)Dubai Health Authority (DHA)P.O. Box: 4545, Dubai, United Arab Emirates.
Issuing Country: Bureau of Assessment Services LLC, P.O. Box: 116898, Al Karama, Dubai, United Arab Emirates.
Further clarification regarding the scope of the certificate and the applicability of ISO 14001:2015 requirements may be obtained byconsulting the organization.
This certificate remains valid while the holder maintains the management system in accordance with the standard above, which will beaudited by Bureau of Assessment Services through surveillance audits. This certificate remains the property of Bureau of AssessmentServices. Lack of fulfillment of conditions as set out in the certification agreement may render this certificate invalid.
ISO 14001REGISTERED
BAS
CB - 013 - MS
Primary Health Care Centers:
[EA/NACE: 38/86.10]
Nad Al Hamar Health CenterAl Mizher Health CenterAl Memzer Health CenterAl Badaa Health Center
Al Barsha Health CenterAl Mankhool Health CenterZa’abeel Health CenterAl Khawaneej Health Center
Al Towar Health CenterAl Safa Health CenterAl Lusaily Health Center
Certificate issue date : 08-December-2016
Certificate valid till : 07-December-2019
Certificate No : AE-BAS-E0004699
This certificate is validated throughannual surveillance
st 1 Surveillance
December-2017
nd 2 SurveillanceDecember-2018
MIX
FSC C118414®
FSCwww.fsc.org
From responsiblesources
Certification ManagerBureau of Assessment Services
The Occupational Health and Safety Management System is applicable to:
OHSAS 18001:2007(Occupational Health and Safety Management System)
has been assessed by Bureau of Assessment Services and hereby attests that theorganization complies with the requirements of Occupational Health and SafetyManagement System in accordance with
Certificate of Registration
This is to certify that
Primary Health Care Services Sector (PHCSS)Dubai Health Authority (DHA)P.O. Box: 4545, Dubai, United Arab Emirates.
Issuing Country: Bureau of Assessment Services LLC, P.O. Box: 116898, Al Karama, Dubai, United Arab Emirates.
Further clarification regarding the scope of the certificate and the applicability of OHSAS 18001:2007 requirements may be obtained byconsulting the organization.
This certificate remains valid while the holder maintains the management system in accordance with the standard above, which will beaudited by Bureau of Assessment Services through surveillance audits. This certificate remains the property of Bureau of AssessmentServices. Lack of fulfillment of conditions as set out in the certification agreement may render this certificate invalid.
OHSAS 18001REGISTERED
BAS
CB - 013 - MS
Primary Health Care Centers:
[EA/NACE: 38/86.10]
Nad Al Hamar Health CenterAl Mizher Health CenterAl Memzer Health CenterAl Badaa Health Center
Al Barsha Health CenterAl Mankhool Health CenterZa’abeel Health CenterAl Khawaneej Health Center
Al Towar Health CenterAl Safa Health CenterAl Lusaily Health Center
Certificate issue date : 08-December-2016
Certificate valid till : 07-December-2019
Certificate No : AE-BAS-S0004700
This certificate is validated throughannual surveillance
st 1 Surveillance
December-2017
nd 2 SurveillanceDecember-2018
MIX
FSC C118414®
FSCwww.fsc.org
From responsiblesources
The Quality Management System - Complaints Management is Applicable to:
ISO 10002:2014(Quality Management - Customer Satisfaction -Guidelines for Complaints Handling in Organizations)
has been assessed by Bureau of Assessment Services and hereby attests that theorganization complies with the requirements of Quality Management System -Complaints Management in accordance with
Issuing Country: Bureau of Assessment Services LLC, P.O. Box: 116898, Al Karama, Dubai, United Arab Emirates.
Further clarification regarding the scope of the certificate and the applicability of ISO 10002:2014 requirements may be obtained byconsulting the organization.
This certificate remains valid while the holder maintains the management system in accordance with the standard above, which will beaudited by Bureau of Assessment Services through surveillance audits. This certificate remains the property of Bureau of AssessmentServices. Lack of fulfillment of conditions as set out in the certification agreement may render this certificate invalid.
Bureau of Assessment Services (UK) Limited, 2 Woodberry Grove, North Finchleye, London N12 0DR, United Kingdom.(Company Number: 07578287).
ISO 10002:2014 provides guidance on the process of complaints handling related to products within an organization,including planning, design, operation, maintenance, and improvement. The complaints-handling process described issuitable for use as one of the processes of an overall quality management system.
Certification ManagerBureau of Assessment Services
ISO 10002
QUALITY MANAGEMENT
COMPLAINTS MANAGEMENT
10002
Certificate of Registration
This is to certify that
Primary Health Care Services Sector (PHCSS)Dubai Health Authority (DHA)P.O. Box: 4545, Dubai, United Arab Emirates.
Primary Health Care Centers:
[EA/NACE: 38/86.10]
Nad Al Hamar Health CenterAl Mizher Health CenterAl Memzer Health CenterAl Badaa Health Center
Al Barsha Health CenterAl Mankhool Health CenterZa’abeel Health CenterAl Khawaneej Health Center
Al Towar Health CenterAl Safa Health CenterAl Lusaily Health Center
Certificate issue date : 08-December-2016
Certificate valid till : 07-December-2019
Certificate No : AE-BAS-QCM0004701
This certificate is validated throughannual surveillance
st 1 Surveillance
December-2017
nd 2 SurveillanceDecember-2018
The Processes and Procedures of
The Scope of Organisation
Statement of Performance
ISO 10001:2007(Quality Management - Customer Satisfaction -Guidelines for Codes of Conduct for Organizations)
Guidance on Rating of Customer Satisfaction (Level 4 of 5: “Advanced”)The Advanced Level 4 is achieved by the Organisation by demonstrating evidences for code of conduct on the process to monitorand measurement of the customer satisfaction. The customer satisfaction process described is suitable for use as one of theprocesses of an overall quality management system.
Certification ManagerBureau of Assessment Services
Primary Health Care Services Sector (PHCSS)Dubai Health Authority (DHA)P.O. Box: 4545, Dubai, United Arab Emirates.
Primary Health Care Centers:
[EA/NACE: 38/86.10]
Nad Al Hamar Health CenterAl Mizher Health CenterAl Memzer Health CenterAl Badaa Health Center
Al Barsha Health CenterAl Mankhool Health CenterZa’abeel Health CenterAl Khawaneej Health Center
Al Towar Health CenterAl Safa Health CenterAl Lusaily Health Center
The Scope of Organisation
ISO 26000:2010(Guidance on Social Responsibility)
Guidance on Rating of Social Responsibility (Level 4 of 5: “Advanced”)The Advanced Level 4 is achieved by the Organisation by demonstrating evidences on Implementing the Guidelines on Social ResponsibilityCore Areas on Human Rights, Labour Practices, the Environment, Fair Operating Practices, Consumer Issues, Community Involvement &Development and Associated Topics of the Standard to Maximizing Organisation’s Contribution to Sustainable Development.
The Statement of Performance shall not be considered as certificate of compliance. This Performance Statement is valid for One Year from the dateof Audit and renewed after an assessment with a revision in performance ratings.ISO 26000:2010 is not a Management System standard. It is not intended or appropriate for certification purposes or regulatory or contractual use.Any offer to certify, or claims to be certified to ISO 26000 would be a misrepresentation of the intent and purpose and a misuse of ISO 26000:2010.As ISO 26000:2010 does not contain requirements, any such certification would not be a demonstration of conformity with ISO 26000:2010.
The Processes and Procedures of
Statement of Performance
Primary Health Care Services Sector (PHCSS)Dubai Health Authority (DHA)P.O. Box: 4545, Dubai, United Arab Emirates.