Chief Executive Officer Job Profile D D i i r r e e c c t t o o r r - - C C E E O O
Chief Executive Officer
Job Profile DDiirreeccttoorr -- CCEEOO
Chief Executive Officer
Job Profile DDiirreeccttoorr -- CCEEOO
Name: Celestine John D’Cruz. BHM&CT, B.Com, MBA JOB DESCRIPTION DEPARTMENT: Executive Management JOB TITLE: Chief Executive Officer & Director of Operations JOB TITLE THIS POSITION REPORTS TO: Management / Share holders DIRECT REPORTS: Board of Directors/Executives BRIEF DESCRIPTION OF JOB PURPOSE: To develop core business strategies in order to facilitate new business developments, whilst providing operational and personnel support to ensure the functionality and sustainability of the organisation as a whole. QUALIFICATIONS, EXPERIENCE, COMPETENCIES: Qualifications:
Qualification in an industry-related field and/or a general business degree
Bachelor of Hotel Management & catering technology
Bachelor of Commerce and accounts Management
Masters of Business Administration
Experience: At least 20+ years’ experience in Hospitality and business verticals
Chief Executive Officer
Job Profile DDiirreeccttoorr -- CCEEOO
Knowledge:
Broad knowledge of relevant industry & Business
Good knowledge of relevant policies and procedures
In-depth business process knowledge
Relevant investment management knowledge
Good understanding of financial management principles
Good understanding of project management principles
Good understanding of economic infrastructure
Good understanding of relevant legislation
Good understanding of key principles of contract management
In-depth understanding of core business principles
Skills:
Excellent decision-making skills
Good communication skills
Strong negotiation skills
Good influencing skills
Superior Leadership skills
Advanced strategy development skills
Excellent relationship building skills
Advanced problem solving skills
Solid Team Leadership skills
Excellent delegation skills Competencies:
Inspires others
Good delegator
Good blend of people/task orientation
Big picture outlook
Forward thinking
Able to maintain a multi-task focus
Results driven
Supportive
Development focused
Highly principled
Strong ethics
Committed
Dedicated
Visionary
Chief Executive Officer
Job Profile DDiirreeccttoorr -- CCEEOO
Leadership Competencies:
Driving accountability
Drive and energy
Initiating action
Building and maintaining stakeholder relationships
Cross-cultural awareness
Impact and influence
Business understanding
Facilitating and managing performance
Attracting, developing and retaining talent
Strategic focus
Articulating and cascading the vision and values KEY RESPONSIBILITIES OF THIS ROLE: 1. Development of Strategic Direction
Development and implementation of business plans Development and implementation of a strategic vision
2. Effective People Management
Support for performance management Facilitation of Human Resources development Facilitation of career development Ensuring effective succession planning
4. Operations Management
Monitoring operational activities Providing strategic operational direction
5. Managing Relationships and Interfaces
Providing employee support Developing infrastructures for business relationships Developing inter-company ventures
6. Maintaining Sound Corporate Governance within the organisation
Justifiable decision-making Reflecting corporate values Ensuring transparency
Chief Executive Officer
Job Profile DDiirreeccttoorr -- CCEEOO
7. Ensuring Financial Discipline Budgetary resources provided Budget management monitored Revenue efficiency EBTD
MAIN ACTIVITIES OF THIS ROLE: 1. Development of strategic direction
Give input to the Board and influence for support
Ensure relevant policy formulation and strategy development
Ensure implementation of strategy
Actively identify fundraising opportunities
Delegate appropriate authority levels to key managers
Quarterly review of the strategy plan to ensure currency and appropriateness
Business agenda devolved to line
Proactive assessment of future business needs
Sustainability forecast
Big picture communication to staff
Ongoing vision review for sustainability and profitability
2. Effective people management
Ensure job descriptions and performance contracts are in place for all staff
Conduct and record quarterly performance reviews
Investigate and resolve non-performance issues timeously
Ensure incentive programmes are in place and applied consistently
Ensure clear connectivity between good performance and rewards
Ensure the recruitment strategy aligns to the business plan
Ensure timely and accurate succession planning
Ensure organisational focus on Employment Equity and Diversity issues
Foster a spirit of committed teamwork
Ensure a disciplinary code is in place, and in use
Progress Employee Assistance Programme opportunities activity (e.g. HIV awareness, Study loans, educational loans, etc)
Undertake skills assessments to ascertain corporate skills value
Actively encourage and support training
Assess career development needs against organisational needs
Proactively identify opportunities for individual development
Chief Executive Officer
Job Profile DDiirreeccttoorr -- CCEEOO
Do critical job assessment in line with the strategic plan
Count in line with the strategic plan
Identify a clear line of succession and develop action plans
Develop contingency plans to ensure organisational sustainability
3. Operations management
Conduct monthly review
Identify and analyse trends
Undertake regular site visits to facilitate problem-solving and strengthen key relationships
Attend board meetings
Authorise/ identify new business
Identify new market opportunities
Ensure appropriate, ethical and relevant procurement practices
Conduct business viability assessments
Provide problem solving functionality
Identify and explore development opportunities
Assess recommendations for business expansion
4. Relationships and interfaces
Maintain an open door policy
Remove operational obstacles
Provide problem-solving assistance
Delegate appropriate authority
Implement and monitor effective business communication process
Encourage team-based decision making
Smooth business processes
Involvement in community-based high profile sustainable development, and community service initiatives
Assess particular country/regional issues and develop a broad action plan at regular intervals
Identify and develop political and business affiliations where appropriate
Build relationships at highest levels to ensure enduring business affiliations
Solve critical issues at highest levels
Identify critical personnel in core business partners and competitors
Support industry affiliations
Chief Executive Officer
Job Profile DDiirreeccttoorr -- CCEEOO
5. Corporate governance
Decision-making only after appropriate consultation
Consider the position of related stakeholders
Justification for decisions
Decision-making for the organisational good
Regularly assess and communicate corporate values
Encourage values-related terminology
Lead by example in organisational ethics and morals
Take strong action against non-adherence to values, ethics and codes
Full accountability - with relevant explanations
Facilitate access to information
6. Financial discipline
Develop funding proposals in line with strategic vision
Complete financial reporting at least quarterly
Assess budgetary requests
Assess budget reconciliations on a monthly basis
Investigate and probe any variance
Approve discretionary additional funding, where appropriate
Compile legal and shareholder reports timeously
7. Leadership
Establish, guide, direct and oversee the Company aligned with overall strategy and objectives
Identify and timely address problems and opportunities central to business success
Plan, select, develop and maintain suitable manpower capabilities for the Department
Develop and maintain a high performance team
Establish and maintain relationships with stakeholders
Ensure compliance with relevant legal and statutory requirements, meet principles of sound corporate governance and internationally accepted environmental, health, safety and quality standards
Celestine John D’Cruz BHM&CT, B.Com, MBA
Chief Executive Officer & Director of Operations
Chief Executive Officer
Job Profile DDiirreeccttoorr -- CCEEOO