CenturyLink Communications, LLC RATES AND · PDF fileSECTION 1 – Application and Reference ... Z - To signify a correction . CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 (T) TITLE PAGE Effective: November 18, 2015 Release 2

INTERSTATE AND INTERNATIONAL RATES AND SERVICES SCHEDULE

APPLYING TO THE PROVISION OF

INTERSTATE AND INTERNATIONAL TELECOMMUNICATIONS

AS PROVIDED BY CENTURYLINK COMMUNICATIONS, LLC

WHETHER OFFERED UNDER THAT NAME, OR THE TRADE OR BRAND NAME CENTURYLINK

(FORMERLY KNOWN AS QWEST LD CORP., . THE PAGES CONTAINED HEREIN WERE

PREVIOUSLY PUBLISHED AS RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL

NO. 2.)

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CenturyLink Communications, LLCRATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 (T) Index Page 1 Effective: November 18, 2015 Release 2

SECTION 1 - APPLICATION AND REFERENCE TABLE OF CONTENTS PAGE SECTION 1 – Application and Reference A. Application of Rates and Services Schedule...................................... 1 B. Concurring Carriers, Connecting Carriers and Other ....................... Participating Carriers ......................................................................... 2 C. Explanation of Change Symbols ........................................................ 3 D. Trademarks, Service Marks and Trade Names .................................. 4 SECTION 2 – General A. Definitions....................................................................................... 1 B. General Terms and Conditions ....................................................... 4 1. Service Usage ................................................................................ 4 2. Restriction On Use of Service ....................................................... 6 3. Suspension/Termination of Service .............................................. 8 4. Warranty ........................................................................................ 12 5. Liability ......................................................................................... 13 6. Indemnification ............................................................................. 18 7. Disputes......................................................................................... 18 8. Qwest Service and Features .......................................................... 19 9. Changes to Rates, Terms and Conditions ..................................... 21 10. Eligibility, Credit Check and Security Deposits ........................... 21


SECTION 1 - APPLICATION AND REFERENCE TABLE OF CONTENTS PAGE SECTION 2 – General (Cont’d) 11. Service Plans, Charges and Billing ............................................... 22 12. Payments ....................................................................................... 23 13. Publicity ........................................................................................ 25 14. Restoration of Service ................................................................... 25 15. Testing and Adjustments ............................................................... 25 16. Other Charges, Fees and Special Taxes ........................................ 26 17. Natural Disaster Relief For Customers ......................................... 28 SECTION 3 – Consumer Voice Long Distance Service Offerings A. General ............................................................................................ 1 B. Casual Calling ................................................................................. 4 C. Travel .............................................................................................. 5 D. Voice Long Distance Services ........................................................ 6 SECTION 103 – Obsolete Consumer Voice Long Distance Service Offerings A. General ............................................................................................ 1 B. Casual Calling ................................................................................. 2 C. Travel .............................................................................................. 3 D. Voice Long Distance Services ........................................................ 4


SECTION 1 - APPLICATION AND REFERENCE TABLE OF CONTENTS PAGE SECTION 4 – Business Voice Long Distance Service Offerings A. General ............................................................................................ 1 B. Casual Calling ................................................................................. 4 C. Travel .............................................................................................. 5 D. Voice Direct Dialed Long Distance Services .................................. 6 SECTION 104 – Obsolete Business Voice Long Distance Service Offerings A. General ............................................................................................ 1 B. Casual Calling ................................................................................. 2 C. Travel .............................................................................................. 3 D. Voice Long Distance Services ........................................................ 4 SECTION 5 – Customer Incentive and Discount Programs A. Long Distance Competitive Response ............................................ 1 B. Discount Programs .......................................................................... 6 SECTION 6 – Operator Services A. General ............................................................................................ 1 B. International .................................................................................... 2


SECTION 1 - APPLICATION AND REFERENCE TABLE OF CONTENTS PAGE SECTION 7 – Promotions A. Affinity Programs ............................................................................. 1 B. Special Promotions ........................................................................... 2 SECTION 107 – Obsolete Promotions A. Affinity Programs ............................................................................. 1 B. Special Promotions ........................................................................... 2

CenturyLink Communications, LLCRATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 (T) Page 1 Effective: November 18, 2015 Release 2

SECTION 1 - APPLICATION AND REFERENCE A. Application of Rates and Services Schedule

This Rates and Services Schedule (RSS) contains the descriptions, terms and conditions, and rates/charges applicable to interstate or state-to-state, and, international retail telecommunication services furnished by CenturyLink Communications, LLC, (f/k/a Qwest LD Corp. d/b/a/ CenturyLink LD), hereinafter referred to as the Company. The services offered herein by CenturyLink Communications, LLC, whether under that name, or the trade or brand name Centurylink, are subject to the terms and conditions of this Schedule.

The Company’s interstate services work in conjunction with CenturyLink’s intrastate telecommunication services.

This RSS also governs intrastate or in state long distance service ("Intrastate Services"), and the defined term "Service" includes Intrastate Services provided by CenturyLink; however, the rates, charges, and any separate provision applicable only to Intrastate Services are contained in a State Rate Schedule, also located on CenturyLink’s website and headquarters. This RSS does not apply to Intrastate Services where (i) prohibited by law, (ii) it conflicts with tariffs/price lists/catalog pages that are effective with respect to Intrastate Services, or (iii) a separate contract with CenturyLink applies to the Intrastate Services; however at such time, if ever, that (i), (ii) or (iii) cease to apply, then this RSS will automatically and without further notice apply to such Intrastate Services.

All of these services are governed by the terms, conditions, discounts and provisions specified in the Company’s applicable Long Distance Service Agreements, or in a signed contract or term agreement including expired contracts or term plans that are not renewed, in addition to the service specific provisions set forth in this international RSS and in the Company’s Interstate Rates and Schedules.

The contract between the customer and the Company – the terms and conditions that

govern these services – are in the Company’s Long Distance Service Agreements, when the service is not covered by a signed contract or term agreement, which are available at the Company’s website at www.centurylink.com/Pages/AboutUs/Legal/Tariffs/display/TariffServiceAgreements.html

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http://www.centurylink.com/Pages/AboutUs/Legal/Tariffs/display/TariffServiceAgreements.html

http://www.centurylink.com/Pages/AboutUs/Legal/Tariffs/display/TariffServiceAgreements.html

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 (T) Page 2 Effective: November 18, 2015 Release 2

SECTION 1 - APPLICATION AND REFERENCE B. Concurring Carriers, Connecting Carriers and Other Participating Carriers

CONCURRING CARRIERS

None

CONNECTING CARRIERS

None

OTHER PARTICIPATING CARRIERS

None


SECTION 1 - APPLICATION AND REFERENCE C. Explanation of Symbols

C - To signify changed regulation D - To signify discontinued rate or regulation I - To signify increased rate N - To signify new rate or regulation M - To signify matter relocated without change R - To signify reduced rate S - To signify reissued matter T - To signify a change in text but no change in rate or regulation Z - To signify a correction


SECTION 1 - APPLICATION AND REFERENCE D. Trademarks, Service Marks and Trade Names

The following list of trade names, trademarks and/or service marks which may be used for services offered in this RSS are owned by CenturyLink, Inc. or a subsidiary of CenturyLink, Inc. and are used by the Company with express permission. Trademark and service mark designations will not be listed hereafter in the RSS. However, the laws regarding trademarks and service marks are applicable. Trade names, trademarks and service marks that are owned by CenturyLink, Inc. or a subsidiary of CenturyLink, Inc. cannot be used by another party without authorization. CENTURYLINK CENTURYLINK™ CENTURYLINKSM


SECTION 1 - APPLICATION AND REFERENCE D. Trademarks, Service Marks and Trade Names (Cont’d)

Service names which are preceded by QWEST® or “Qwest,” and services which include “Qwest” as a part of the service marked or trademarked product name, may also be marketed and/or billed under the trade or brand name CenturyLink, or may be marketed and/or billed without any trade or brand name. MARK 60 MINUTE MEXICO SAVINGS™ 60 MINUTE CANADA SAVINGS™ 60 MINUTE ASIA SAVINGS™ QWEST® QWEST 5 CENT SAVER PLAN™ QWEST 10 CENT FLAT RATE PLAN™ QWEST CHOICE

TM INTERNATIONAL

QWEST LONG DISTANCE ADVANTAGE™. QWEST PREFERRED UNLIMITED™ QWEST UNLIMITED LONG DISTANCE PLAN™ VALUE CREDIT™


SECTION 2 - GENERAL

A. Definitions For purposes of this Rates and Services Schedule (RSS), the following definitions shall

apply. Affiliate Any entity (including any natural person or entity such as a corporation or partnership)

controlling, under the control of or under common control with another entity. Annual Period The 12-month period commencing on the first day of the term and on each successive

anniversary thereof. Annual Revenue The aggregate amount, prior to application of any discounts, charged by the Company in an

Annual Period. Application For Service A standard order form which includes all pertinent billing, technical, administrative, and

other descriptive information which will enable the Company to provide telecommunications service to a customer.

Authorized User An individual, firm, corporation, or other entity authorized by the customer to utilize

communications services provided by the Company. Called Station The terminating point to which a call is placed (also referred to as the terminating

location). Calling Station The point from which a call is placed (also referred to as the originating location). Company Refers to CenturyLink Communications, LLC.

CenturyLink Communications, LLCRATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 Page 2 Effective: February 12, 2018 Release 3

SECTION 2 - GENERAL

A. Definitions (Cont’d) Customer An individual, firm, corporation, agency or other entity which orders service and is

responsible for the payment of charges and compliance with the provisions set forth herein. For billing purposes, a customer is considered to be an account. If a person, firm, or other entity orders the service in more than one city served by the Company, or requests the assignment of more than one account number in a particular city, each such account may be treated as a separate customer for billing purposes.

Domestic Calls Calls within the continental United States, to U.S. possessions and/or territories. Inmarsat Calls Ship to shore or shore to ship calls. Local Access and Transport Area (LATA) A geographic area established for the provision and administration of communications

service. It encompasses one or more designated exchanges, which are grouped to serve common social, economic and other purposes.

Local Access Provider A local exchange carrier or other entity which furnishes interconnection facilities between

the customer's premises and the Company's point of presence (POP) in a LATA. Local Calling Area That area throughout which an exchange service customer, at a given rate, may make calls

without the payment of a toll charge. A local service area may be made up of one or more exchange areas.

Long Distance An imprecise rate-and-tariff term that describes a call or circuit that connects two relatively

distant parties or systems. A long distance call terminates outside the central office exchange (COE) area, i.e., the serving area of a central office (CO), and outside the municipality. In the United States, an intraLATA long distance call is termed local long distance.

Minimum Service Period The minimum period of time during which the customer is obligated to pay for services

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CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 Page 3 Effective: February 12, 2018 Release 3

SECTION 2 - GENERAL

A. Definitions (Cont’d) Monthly Revenue The aggregate amount, prior to the application of any discounts, charged by the Company

in a monthly period. New Customer Any person or entity that has not utilized any Company service in the prior 12-month

period. Premises The space designated by a customer at its place or places of business for the provision of

service. Presubscription A service arrangement whereby the customer authorizes the local telephone company to

route all long distance calls to the Company. Promotional Offerings Discounts and/or other modifications to the Company's standard service offerings, which

may be offered from time to time to customers using a particular service. Special Promotional Offerings may be limited to certain dates, times, and locations.

Service Date The date the customer begins to utilize the service or the date that the service is made

available for use by the customer or its authorized users, whichever is sooner.

Special Services International calls terminating to wireless communication devices including but not limited

to; mobile/cellular phones, pagers, VoIP, personal computers and personal digital assistants or to a portable telephone number where a forwarding, tracking or other type of location service is used. In addition, foreign telephone administrations designate what are considered special services which may or may not be wireless. Special Services rates also include rates to specific foreign countries.

Telecommunications The transmission of voice communications or, subject to the transmission capabilities of

the service, the transmission of data, facsimile, signaling, metering, or other similar communications.

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SECTION 2 - GENERAL

B. General Terms and Conditions 1. Service Usage a. The customer shall not, without the prior written consent of the Company, be permitted

to assign or otherwise transfer the services provided pursuant to this RSS, the customer's agreement with the Company, or any or all of the customer's obligations under this RSS or any such agreement with the Company. Except to the extent expressly prohibited in any agreement with the customer, the Company may assign the services provided pursuant to this RSS or any customer agreement or any of the Company's rights, duties and obligations under such this RSS or such customer agreement, in whole or in part, without the customer's consent or notice.

b. The provision of service will not create a partnership or joint venture between the

Company and the customer nor result in joint service offerings to their respective authorized users.

c. The Company's services may not be used for the unlawful or unauthorized provision of

telecommunications services. Service furnished by the Company may be used for one or more of the following:

• for the transmission of communications by the customer; • for the transmission of communications by a joint or authorized user as defined

herein; or • for the transmission of communications to or from a customer of another common

carrier, which has subscribed to the Company's communications services.

d. Service may be arranged and/or extended for joint use. The joint user shall be permitted to use the service subject to the following:

(1) A joint user may be designated as the customer. The designated customer does not

necessarily have to have communications requirements of his or her own. The names of all joint users must be specified in the application for service. Orders which involve the initiation, rearrangement or discontinuance of joint use service will be accepted by the Company only from the designated customer and will be subject to all regulations of this RSS.


SECTION 2 - GENERAL

B. General Terms and Conditions 1. Service Usage d. (Cont’d) (2) All charges for the service will be computed as if the service were to be billed to one

(1) entity. The designated customer will be billed for all components of the service and will be responsible for all payments to the Company. The designated customer shall also be responsible for allocating charges to each joint user.

(3) In the event that the designated customer fails to pay the Company for services

rendered, each joint user shall be liable to the Company for charges incurred as a result of its use of the Company's service. Each joint user shall submit a letter to the Company accepting contingent liability for its portion of all charges billed by the Company. This letter must also specify that the joint user understands that the Company will receive a guaranty of payment from the designated customer.

e. No person, firm, corporation, agency, customer, joint user, authorized user or other

entity shall resell nor permit others to resell the Company’s services without the prior written consent of the Company.

f. Customers may order services under this RSS by contacting an authorized Company

representative and executing the Company's Application For Service and, at the Company's sole discretion, a Credit Application. The name(s) of the customer(s) desiring to subscribe to service, the service(s) to be provided, the targeted Service Date, and the location(s) of such services must be stipulated in the Application For Service.

g. Except as otherwise provided herein, or as specified in writing by the party entitled to

receive Service, notices from the Company will be given to the person(s) whose name(s) appears on the executed Application For Service.


SECTION 2 - GENERAL

B. General Terms and Conditions (Cont’d) 2. Restriction On Use of Service a. The customer shall not use nor permit others to use the service in a manner that could

interfere with services provided to others, that could harm the facilities of the Company or others, or that is not consistent with any applicable law or regulation.

b. Customer shall at all times comply with all applicable federal, state, and local statutes,

ordinances, regulations, and orders of any commission or other governmental body. c. The Company's facilities and service may be used with or terminated in terminal

equipment or communications systems provided by the customer or an authorized user. Such terminal equipment shall be furnished and maintained at the expense of the user, except as otherwise provided. All such costs at its premises, including personnel, wiring, electrical power, and the like, incurred in the use of the Company's service are the responsibility of the user of the facilities.

d. All customers, authorized users, and joint users shall ensure that their terminal

equipment and/or system is properly interfaced with the Company facilities or services, that the signals emitted into the Company's network are of the proper mode, bandwidth, power, and signal level for the intended use and are in compliance with the criteria set forth in this RSS and all other applicable rules, and that the signals do not damage equipment, injure any personnel, or degrade the service to other customers or users. If the Federal Communications Commission or some other appropriate certifying body certifies the terminal equipment as being technically acceptable for direct electrical connection with telecommunications service, the Company will permit such equipment to be connected with its channels without the use of protective interface devices.

e. The customer shall not use nor permit others to use the service in a manner that could

impede or interfere with the services provided to others, that could harm the facilities of the Company or others, or that is inconsistent with any applicable law or regulations. Service furnished by the Company shall not be used for any unlawful purpose.

f. 8XX Services – The customer is prohibited from using any 8XX number or other

telephone number advertised or widely understood to be toll-free, in a manner that would violate FCC Rule 47 CFR 64.1504.


SECTION 2 - GENERAL

B. General Terms and Conditions 2. Restriction On Use of Service (Cont’d) g. The Company reserves the right to refuse to provide service to or from any location

where it has not ordered access facilities, installed network interconnections, or the necessary facilities and/or equipment are not available, acceptable, or justifiable.

h. The Company reserves the right to make changes to equipment, service components,

and/or network configurations as may be required. i. The Company reserves the right to refuse the furnishing of services when necessitated by

conditions beyond its control. Such conditions include, but are not limited to, a customer's having call volume or calling patterns that may result in network blockage or other service degradation which adversely affects service or other customers.

j. Services are offered subject to the availability of the necessary facilities and equipment

to provide the services and the provisions of this RSS. k. Services are subject to any required regulatory authorizations or other governmental

rules. l. Qwest business services are available to business customers for commercial use only at

the customer’s “associated” locations. Any applications, which resell or rebill this service, are expressly prohibited. An “associated” location is a location which a customer owns or leases, or which is occupied by a business enterprise in which the customer has an equity interest of 20% or more or which is occupied by a franchise of the customer.

m. All customers, authorized users, and joint users are responsible for taking all the

necessary legal steps for interconnecting their terminal equipment or communications systems with the Company facilities or services and shall secure all licenses, permits, rights-of-way and other arrangements necessary for such interconnection.

n. The Company reserves the right of entrance for its employees, agents, or contractors to

the premises of the customer, at any reasonable hour for the purpose of installing, inspecting, repairing, or upon termination of service removing the Company's equipment. The customer shall be responsible for making any necessary arrangements for the Company's entrance to the customer's premises.


SECTION 2 - GENERAL

B. General Terms and Conditions (Cont’d) 3. Suspension/Termination of Service a. Cancellation For Cause By The Company (1) The Company reserves the right to discontinue furnishing services when necessitated

by conditions beyond its control. Such conditions include, but are not limited to, a customer's having call volume or calling patterns that result or may result in network blockage or other service degradation which adversely affects service or other customers.

(2) The Company reserves the right to discontinue furnishing service when the customer

is using the service in violation of the provisions of this RSS or of the law. The customer will be responsible for all charges incurred as well as any access charges the Company may incur as a result of such customer actions.

(3) Service may be discontinued by the Company, at any time and without notice to its

customers, by blocking traffic to or from certain countries, cities, NXX exchanges or individual telephone stations, by blocking call origination for the Company’s services, or by blocking calls using certain customer authorization codes and/or access codes, when the Company deems it necessary to take such action to prevent unlawful and/or unauthorized use of its services. In addition, the Company may take any of the foregoing actions in the case of actual or anticipated non-payment for its service. In order to control fraud, the Company may refuse to accept Calling Card, Collect Calling, and/or Third Party calls which it reasonably believes to be unauthorized or invalid and/or may limit the use of these billing options to or from certain countries or areas including, without limitation, all or part of the United States, U.S. possession or territory.


SECTION 2 - GENERAL

B. General Terms and Conditions 3. Suspension/Termination of Service a. (Cont’d) (4) The Company, or its authorized agents, may, upon reasonable notice, make such tests

and inspections as may be necessary to determine that the premises are in compliance with the terms and conditions of this RSS, and with installation, operational or maintenance specifications of the Company. The Company may interrupt the service at any time, without penalty to the Company, due to a departure from any such requirements.

(5) The Company may immediately discontinue the furnishing of service(s) to a customer,

without incurring any liability, upon a violation of any of the provisions governing the furnishing of service under this RSS or any applicable laws, rules or regulations.

(6) The Company may immediately discontinue the furnishing of service(s) to a customer

without incurring any liability, if the Company determines that such action is necessary to prevent or to protect against fraud or to otherwise protect its personnel, agents, facilities or services.


without incurring any liability, if the customer: 1) refuses to furnish information regarding the customer's credit-worthiness, its past or current use of common carrier services or its planned use of service(s); or 2) provides false information pertaining to its credit-worthiness, its past or current use of common carrier services, or its planned use of service(s).


without incurring any liability, if the customer uses, or attempts to use, service with the intent to avoid payment, either in whole or in part, by rearranging, tampering with, or making connections to the Company's service which is not authorized by this RSS or by using tricks, schemes, false or invalid account numbers, false credit devices, electronic devices or any other fraudulent means or devices.


SECTION 2 - GENERAL

B. General Terms and Conditions 3. Suspension/Termination of Service a. (Cont’d) (9) The Company may immediately discontinue the furnishing of service(s) to a customer

upon written notice, without incurring any liability, if a voluntary or involuntary proceeding is commenced by or against customer in any jurisdiction seeking liquidation, reorganization or other relief under any bankruptcy or similar law; or customer makes an assignment for the benefit of creditors which is not dismissed within 60 calendar days of filing; or customer generally does not pay its debts as they become due or is not able to pay its debts as they become due.

(10) Discontinuance of Service(s) by the Company pursuant to this Section shall not relieve

the customer of any Minimum Service Period obligations or any other obligation to pay the Company for charges due and owning for facilities and/or service(s) furnished up to the time of discontinuance. In the event the Company cancels the customer’s service for cause, and the customer is committed to a term or other plan for which charges apply in the event of customer early termination or termination for convenience, the Company will charge the customer, and the customer will be obligated to pay, as though it had terminated its service early or for its own convenience.

(11) The remedies set forth herein shall not be exclusive and the Company at all times shall

be entitled to all rights available to it under either law or equity. (12) Qwest may, without notice, cancel service pursuant to this Section, if a business

customer’s account has shown no usage for one month; and/or, if a residential customer’s account has shown no usage for six consecutive months.


SECTION 2 - GENERAL

B. General Terms and Conditions 3. Suspension/Termination of Service a. (Cont’d) (13) The Company reserves the right to deny service to any person or entity: (a) who, in

the Company's judgment, presents an undue risk of nonpayment, refuses to comply with the deposit requirements set forth in this RSS; or does not pass a credit check; or (b) if the Company believes that the person's or entity's use of the service would violate the provisions of this RSS or any applicable law or regulation, or if any applicable law or regulation restricts or prohibits provision of the service to that person or entity; or (c) if the Company determines in its sole discretion that facilities are not available to provide the service; or (d) if the Company determines in its sole discretion that any order for service, letter of authorization and/or third party verification is not in conformance with any applicable law or regulation; or (e) the service requested has been discontinued; or (f) if an order for the service may be denied under the terms of any carrier, switched or independent sales representative agreement.

b. Cancellation of Service By A Customer (1) A customer may discontinue service, either in part or in its entirety, provided that the

customer has fulfilled all Minimum Service Period obligations. (2) If a customer cancels an order, in part or its entirety, prior to its completion or, before

completion of the Minimum Service Period, or before completion of some other period mutually agreed upon, a charge may be levied upon the customer for the non-recoverable portions of expenditures or liabilities incurred expressly on its behalf by the Company and not fully reimbursed by installation and monthly charges.


SECTION 2 - GENERAL

B. General Terms and Conditions 3. Suspension/Termination of Service b. (Cont’d) (3) Except as otherwise provided herein, if an order for installation is delayed for more

than 30 days beyond the due date and such delay is not requested or caused by the customer, the order may be canceled by the customer without incurring cancellation charges.

(4) Notwithstanding the termination liability, restrictions and exclusions set forth herein,

existing Qwest customers may terminate an existing term agreement by converting to a new Qwest term agreement as long as the new term agreement is of an equal or greater term length and has an equal or greater monthly or yearly volume commitment than the existing agreement.

4. Warranty a. In no event shall the Company or any of its Affiliates be liable for any direct, indirect,

consequential, special, actual, or punitive damages, or for any defects in services or equipment provided or any other cause. The warranty and remedies set forth in this RSS are exclusive and in lieu of all other warranties or remedies, whether expressed, implied or statutory, including without limitation implied warranties of merchant-ability and fitness for a particular purpose.

b. The Company does not guarantee or make any warranty with respect to any equipment

provided by it where such equipment is used in locations containing an atmosphere which is explosive, prone to fire, dangerous or otherwise unsuitable for such equipment. Customers, authorized users and joint users indemnify and hold the Company harmless from any and all loss, claims, demands, suits or other action, or any liability whatsoever, whether suffered, made, instituted, or asserted by any party or persons, for any personal injury to or death of any person or persons, and for any loss, damage, or destruction of any property, whether owned by the customer, authorized user, joint user or others, caused or claimed to have been caused directly or indirectly by the installation, operation, failure to operate, maintenance, removal, presence, condition, location, or use of such equipment so used.


SECTION 2 - GENERAL

B. General Terms and Conditions (Cont’d) 5. Liability a. The Company does not undertake to transmit messages, but offers the use of its facilities

when available, and will not be liable for errors in transmission or for failure to establish connections. In no event shall the Company or any of its Affiliates be liable for claim or loss, expense or damage (including indirect, special or consequential damage) for any interruption, delay, error, omission, addition, or defect in any service, facility or transmission of any person or entity furnishing any portion of the service, facilities, or equipment associated with the service or for damages caused by services, facilities, or equipment furnished by such person or entity. In no event shall the Company or any of its Affiliates be liable to customer, its customers or any of their Affiliates under this RSS for any act or omission of any other entity furnishing a portion of the service, facilities or equipment associated with the service or for damages caused by services, facilities or equipment furnished by such entity.

b. The Company shall not be responsible for any service delays, modifications,

deficiencies, interruptions, and/or disruptions that may be related to the provisioning of facilities or services from another carrier or local access provider.

c. The Company shall not be liable to customer or any other person, firm, entity, for any

failure to perform its obligations under this RSS due to any cause or causes beyond its reasonable control, as determined by the Company. Such causes shall include, without limitation, acts of God, fire, acts of terror, explosion, flood, earthquake, vandalism, cable cut, storm or other similar catastrophes; any law, order, regulation, directions, actions or request of the United States government, or any other government, including foreign, international, state or local government, or of any department, agency, commission, court, bureau, corporation or other instrumentality of any one or more of said governments, or of any civil or military authority; national emergencies; insurrections; riots; wars; or strikes, lock-outs, work stoppages or other labor difficulties, supplier failures, shortages, breaches of contract or other obligations, or delays, or preemptions of existing services to restore service in compliance with the decisions, rules, regulations and orders of the Federal Communications Commission or any other federal, international, state, or local governmental agency or authority.


SECTION 2 - GENERAL

B. General Terms and Conditions 5. Liability (Cont’d) d. The Company and any of its Affiliates shall be indemnified and held harmless by

customers, authorized users, and joint users against any third party claim or loss, expense or damage (including indirect, special or consequential damage) relating to or arising out of the use of a service, including, but not limited to, defamation, libel, slander, invasion of privacy, infringement of a copyright or patent, unauthorized use of any trademark, trade name or service mark, unfair competition, interference with or misappropriation or violation of any contract, proprietary right, or any other injury to any person, property, or entity arising out of the material, data, information, or other content revealed to, transmitted by, or used by the Company; or for any act or omission of a customer, authorized user or joint user; or for any personal injury or death of any person caused directly or indirectly by the installation, maintenance, location, condition, operation, failure, presence, use, or removal of equipment or wiring provided by the Company, if not directly caused by the gross negligence or willful misconduct of the Company. The customer will reimburse the Company for all costs, including attorney’s fees, relating to any such third party claims.

e. The Company and any of its Affiliates shall not be liable for any defacement of or

damages to the premises of a customer, authorized user, or joint user resulting from the furnishing of service which is not the direct result of the Company's negligence. The Company is not liable for any defacement of or damage to the premises of a customer resulting from the furnishing of services or the attachment of instruments, apparatus and associated wiring furnished by the Company on such customer's premises or by the installation or removal thereof, when such defacement or damage is not the direct result of the Company's negligence.

f. The Company is not liable for any act or omission of the customer, authorized user, joint

user, or any other company or companies furnishing a portion of the service.


SECTION 2 - GENERAL

B. General Terms and Conditions 5. Liability (Cont’d) g. The Company's liability for damages arising out of any additions, omissions,

interruptions, delays, mistakes, errors or defects in the transmission occurring in the course of furnishing the service or facilities shall in no event exceed an amount that is equivalent to the proportionate charge for the period of service during which the fault in transmission occurs. In no event shall the Company or any of its Affiliates be liable to customer, its customers or any of their Affiliates under this RSS for damages associated with the installation, provision, maintenance, termination, repair or restoration of services, and subject to the provisions of this Section, the Company's liability, if any, shall not exceed an amount equal to the charge provided for under this RSS for the service for the period during and the extent to, which the service was affected.

h. In no event shall the Company or any of its Affiliates, suppliers of equipment, agents or

authorized distributors of service be liable to the customer, its customers or any of their affiliates under this RSS for any loss of profit or revenue or for any incidental, consequential, indirect, punitive or similar, or additional damages incurred or suffered as a result of mistakes, failure to reach 911, network failure, unauthorized access to files, date or equipment, interruptions of service or delays in transmission, incorrect or defective transmission, or any direct or indirect consequences thereof, while using the services, performance, non-performance, termination, breach, or other action or inaction, on the part of the Company, under this RSS, even if customer advises the Company of the foreseeability, possibility, likelihood, probability or certainty of such loss or damage.

i. In no event shall the Company or any of its Affiliates be liable for damages to any

Interconnection Facilities resulting from the furnishing of services, including the installation and removal of equipment and associated wiring.

j. The Company shall be entitled to take, and shall have no liability whatsoever for, any

action as deemed necessary or appropriate by the Company to bring the services or its practices into conformity with any rules, regulations, orders, decisions, or directives of the Federal Communications Commission or other governmental agency, and customer shall cooperate fully with Company and take all actions as may be requested by the Company to comply with any such rules, regulations, orders, decisions or directives.


SECTION 2 - GENERAL

B. General Terms and Conditions 5. Liability (Cont’d) k. Allowance For Interruptions (1) A Service Interruption shall be deemed to have commenced upon verifiable

notification thereof by customer to the Company, or when indicated by network control information actually known to the Company's personnel, whichever is earlier. Each such interruption shall terminate upon restoration of the affected service, as determined by the Company. The Company may, in its sole discretion, provide notice to customer of any scheduled outage. If the customer elects to use the services of another carrier after any of the above interruptions, or during a period when the customer is unable to place a call using the Company's service(s), the customer shall pay the charges for the alternative service used.

(2) An Allowance For Interruption shall be granted only for Service Interruptions

resulting from the unavailability of the circuits arranged by the Company to customer and shall not be granted if the malfunction is due to an outage or other defect occurring in the facilities furnished by any other carrier.

(3) An interruption period begins when the customer reports to the Company that the

service has been interrupted and releases it for testing and repair. An interruption period ends when the service is restored. If the customer reports the service to be inoperative, but declines to release it for testing and repair, the service is deemed to be impaired, but not interrupted.


SECTION 2 - GENERAL

B. General Terms and Conditions 5. Liability k. (Cont’d) (4) Allowances For Interruptions shall be granted upon a customer's request and at the

Company's sole discretion. No credit allowances shall be made for:

• Interruptions that are caused by the negligence of the customer or others authorized by the customer to use the customer's service;

• Interruptions that are due to the failure of power, equipment, systems, or services

not provided by the Company; • Interruptions during any period during which the Company or its agents are not

afforded access to the premises where access lines associated with the customer's service are located;

• Interruptions during any period when the customer or user has released the service

to the Company for maintenance, rearrangement, or the implementation of a customer order;

• Interruptions during any period when the customer or user has refused to release the

service for testing or repair; • Interruptions during any period when the non-completion of calls is due to network

busy conditions; or • Interruptions not promptly reported to the Company.

l. Legislative, Regulatory or Judicial Activity Notwithstanding any statement to the contrary contained in this RSS, in the event that

any regulatory agency, legislative body or court of competent jurisdiction promulgates regulations or modifies existing ones including, without limitation, regulations regarding payphone compensation, access charges and/or universal service (“Regulatory Activity”), the Company reserves the right, at any time and without notice to: (i) pass through to the customer all, or a portion of, any charges or surcharges directly or indirectly related to such Regulatory Activity; or, (ii) modify the rates, including any rate guarantees, and/or terms and conditions contained in this RSS to reflect the impact of such Regulatory Activity.


SECTION 2 - GENERAL

B. General Terms and Conditions (Cont’d) 6. Indemnification Customer shall indemnify and hold harmless the Company, its directors, officers,

employees and agents, successors, and assigns, from all damages, costs, expenses and liabilities, including all attorneys' fees and disbursements sustained by the Company in any action commenced by any third party and arising in connection with the customer's performance of its obligations and duties under this RSS; and the customer shall indemnify and hold the Company harmless from and against any and all claims arising from or relating to the Company's provision of facilities or services to customer under this RSS.

7. Disputes a. Any objections to billed charges must be promptly reported to the Company. If notice of

a dispute of charges is not received by the Company in writing within 30 days after an invoice is rendered, such invoice may be deemed to be correct and binding. Adjustments to invoices shall be made to the extent that circumstances exist which reasonably indicates that such charges are inappropriate.

b. In the event the Company files suit or retains an attorney to enforce the terms of this

RSS, the Company shall be entitled to recover, in addition to any other remedies, all attorneys' fees for in house and outside counsel, court costs, costs of investigation and any other related expenses in connection therewith.

c. Disputes related directly or indirectly to Company services that cannot be settled

informally will be resolved by arbitration using the rules of the American Arbitration Association. Before initiating or participating in any arbitration proceeding concerning any aspect of this Agreement, the customer will attempt to resolve any disputes that arise between the customer and Qwest informally by providing Qwest with written or oral notice and a brief explanation of the customer's concern. The customer will give the Company at least 30 days from the time the customer first notifies the Company to resolve the dispute.

d. If arbitration is required, the arbitration will be conducted by a single arbitrator engaged

in the practice of law. Unless the customer and the Company agree otherwise, arbitrations will be decided solely on the basis of the customer’s and the Company’s written submissions to the arbitrator, including relevant documents, unless the arbitrator requires otherwise. The arbitrator’s decision and award will be final and binding and may be entered in any court with jurisdiction. The Federal Arbitration Act, not state law, shall govern the arbitrability of all claims. The customer agrees to keep the results of any such arbitration confidential. Notwithstanding the foregoing, the customer continues to have the right to seek relief through an appropriate federal or state regulatory agency, but the customer agrees they will not join or participate in any class-wide action relating to the services.


SECTION 2 - GENERAL

B. General Terms and Conditions (Cont’d) 8. Service and Features a. The furnishing of the telecommunications services under the terms of this RSS will be

provided by the Company alone, or in conjunction with services of other carriers. b. Service is available 24 hours per day, 7 days per week for the transmission of interstate

telecommunication services. c. Service consists of the furnishing of transmission capabilities to customers, authorized

users, and joint users for the placement and/or receipt of long distance telecommunication services between the locations specified herein.

d. The Company, when acting at the customer's request and as its authorized agent, will

make reasonable efforts to arrange for presubscription, interconnection and other service requirements.

e. The Standard Interval for delivery of service to the customer is 30 days. This interval

may be extended in those instances where the customer presubscribes to the Company's services and/or requires that interconnection facilities to be furnished by another carrier.

f. Usage Charges (1) Usage charges vary depending upon a combination of factors including; the time of

day a call is placed, the distance between the calling and the called party, and the duration of the call. Calls beginning in one rate period and ending in another will be billed at the rate applicable to each portion of the call.


SECTION 2 - GENERAL

B. General Terms and Conditions 8. Service and Features f. (Cont’d) (2) The following Rate Periods are applicable to service options set forth herein:

• Day, Evening, Night & Weekend Rating

- Day Rates: Monday through Friday from 8:00 AM to, but not including, 5:00 PM.

- Evening Rates: Sunday through Friday from 5:00 PM to, but not including,

11:00 PM. - Night Rates: Sunday through Thursday from 11:00 PM to, but not including,

8:00 AM the following day. - Weekend Rates: From 11:00 PM Friday through 5:00 PM Sunday.

• Peak and Off-Peak Rating

- Peak Hours: Applicable to calls placed Monday through Friday from 8:00 AM to, but not including, 5:00 PM.

- Off- Peak Hours: Rate period for calls placed during all hours except Monday

through Friday from 8:00 AM to, but not including, 5:00 PM and on Carrier Recognized Holidays.

g. The furnishing of long distance service is only available to customers who presubscribe

to CenturyLink Communications, LLC. To be eligible for CLC long distance customers must have local service with Qwest.


SECTION 2 - GENERAL

B. General Terms and Conditions (Cont’d) 9. Changes to Rates, Terms and Conditions a. Qwest reserves the right to modify the rates, charges, terms and conditions under which

a business or commercial service is provided by posting material changes to this RSS on its web site. Use of the service will constitute acceptance of any new rates, terms or conditions stated in this RSS.

b. Qwest reserves the right to modify the rates, charges, terms and conditions under which

a residential service is provided by posting material changes to this RSS on the Qwest Product web site (Rate Increase Notification) at least 15 days prior to the effective date of the change.

c. When a change in service arrangement involves the use of facilities or services furnished

by the Company, installation charges do not apply to the facilities or services continued in use. The Minimum Service Period for the facilities or services continued in use is determined by the date of the initial acceptance thereof.

10. Eligibility, Credit Check and Security Deposits Applicants, customers or joint users whose financial condition is not acceptable to the

Company or whose potential billings are significant may be required to make a deposit up to an amount equal to the installation charges, if applicable, and up to 12 months actual or estimated charges for the service to be provided. Unless otherwise determined by the Company, no interest shall accrue for the benefit of the customer on any such security deposit. The Company may adjust the amount of the deposit upward or downward as it deems appropriate in light of changing conditions and payment history. The Company shall also be entitled to require an applicant or customer to pay all its bills within a specified period of time and to make such payments in cash or a cash equivalent. At the Company's option, deposits may be refunded or credited to the customer at any time. Qwest, in its sole discretion, may require payment via credit card if Qwest has reason to believe that there is a risk of non-payment.

http://www.qwest.com/residential/oor/products/eferral/rate_inc_not.html


SECTION 2 - GENERAL

B. General Terms and Conditions (Cont’d) 11. Service Plans, Charges and Billing a. Except as otherwise provided in this RSS or a customer’s Agreement with Qwest,

service is provided and billed on the basis of 1 month, beginning on the Service Date and continuing until the expiration of the Minimum Service Period, or until service is otherwise canceled, by the Company. Upon expiration of the Minimum Service Period, services shall be automatically extended on a month-to-month basis until service is terminated in writing by the customer on not less than 30 day's written notice to the Company, unless otherwise provided in this RSS or customer’s Agreement with Qwest.

b. Customer shall accept and pay for each service for the Minimum Service Period. The

Minimum Service Period for each service shall begin on the Service Date, (i.e. the date on which customer begins to utilize the service or the date service is available for use by the customer or its authorized users, whichever is sooner). If the customer: (i) notifies the Company that it believes the service is in material non-compliance with the Company's network specifications, or (ii) customer has delayed the Service Date, the Service Date may be adjusted. In the event customer provides the Company with written notice that the Service fails to meet the Company's network specifications, the Company may take such action as the Company, in its sole discretion, deems necessary to correct any such non-compliance in the Service and shall, upon correction, notify customer of a new Service Date. Customer may delay the adjusted Service Date for up to 30 days from the original Service Date by written notification to the Company at least 72 hours prior to the estimated Service Date.

c. Customers who place calls from a pay telephone will incur an undiscountable payphone

surcharge per call. This charge is applicable to the following types of calls which originate from a public or semi-public pay station: calling card calls, toll-free calls, and operator assisted calls. For applicable charges, refer elsewhere in this Section.


SECTION 2 - GENERAL

B. General Terms and Conditions (Cont’d) 12. Payments a. The customer is responsible for payment of all charges for services furnished to the

customer, its joint users and/or authorized users. This responsibility is not changed by virtue of any use, misuse, or abuse of the customer's service or customer-provided equipment or facilities by third parties, including, without limitation, the customer's employees or the public. The Company is not liable for any damages, including toll usage charges, the customer may incur as a result of the unauthorized use of its telephone facilities. This unauthorized use of the customer’s facilities includes, but is not limited to, the placement of calls from the customer’s premises, and the placement of calls through customer-provided equipment which are transmitted or carried on the Company network. The Company’s security department may work with customers to recommend possible solutions to reduce unauthorized use of their facilities. However, the Company does not warrant or guarantee that its recommendations will prevent all unauthorized use, and the customer is responsible for controlling access to, and use of, its own telephone facilities. The customer agrees to pay the Company for all charges billed as a result of any use of the customer’s authorization code(s), whether such use is by the customer or by a third party in connection with a lost, stolen or misappropriated authorization code, or otherwise. It is the customer’s responsibility to inform the Company that an authorization code(s) has been stolen or lost.

b. Billing will be payable upon receipt. Amounts not paid within thirty (30) days after the

invoice is rendered will be considered past due. Interest at the rate of one and one-half percent (1.50%) per month (unless a lower rate is prescribed by law, in which event at the highest rate allowed by law) may accrue upon any unpaid amount commencing five (5) days after the date the payment is past due.

c. Minimum usage charges and monthly recurring charges may be billed in advance or in

arrears, depending upon the service option selected by the customer. In the event that the Service Date falls on a date other than the first day of the applicable billing cycle, the first invoice to the customer may consist of: (a) the pro-rata portion of the applicable charge(s) covering the period from the Service Date to the first day of the subsequent billing cycle and (b) the charge for the following billing cycle.


SECTION 2 - GENERAL

B. General Terms and Conditions 12. Payments (Cont’d) d. Usage charges are billed after each usage cycle, except as otherwise specified herein. In

the event that Company's MTS computerized usage recording system fails or is otherwise unavailable for all or part of any billing period, the Company shall be entitled to make a reasonable estimate of customer's usage of services in the period in question for billing purposes. Except for usage charges, the rate or volume discount level applicable to a customer for a particular service(s) shall be the rate or volume discount level in effect at the end of the monthly billing period applicable to the customer for the particular service(s).

e. If an entity other than Qwest (e.g. another carrier or suppler) imposes charges on the

Company in connection with the provision of any aspect of the service, the customer shall pay all such charges, either directly to the local access provider or to the Company. The Company, at its sole discretion, reserves the right to reimburse, discount or waive such charges.

f. All stated charges in this RSS are computed by the Company exclusive of any federal,

state, local, use, excise, gross receipts, sales or privilege taxes, duties, fees or similar liabilities. The Federal Telecommunications Relay Service surcharge will be calculated at 0.38% of total usage charges incurred by the customer each month. Such taxes, fees, etc. shall be paid by the customer in addition to the rates and charges set forth herein.

g. When payment for services is made by check or draft and is returned to the Company for

any reason, including but not limited to insufficient funds, a charge of $35.00 (unless a lower fee has been prescribed by law in which event a charge equal to such lower fee) may be made by the Company for each item returned by the banking institution on which it is written.

h. If a check, draft or other payment instrument remitted by a customer, joint user or

authorized user is dishonored more than once during a 12 month period, the Company may refuse acceptance of further such payment methods and place the debtor on a cash basis. Under a cash basis, the Company may require payment in the form of U.S. currency, money orders, or an instrument that is guaranteed or issued by a third party that is acceptable to the Company.


SECTION 2 - GENERAL

B. General Terms and Conditions 12. Payments (Cont’d) i. In the event that a customer's account becomes delinquent, the Company may require the

prepayment of additional months of actual or estimated recurring and/or nonrecurring charges for the services ordered hereunder as a condition of the continued provision of all such services. The Company also reserves the right to eliminate or otherwise modify any discounts applicable to any service being supplied to the customer under such circumstances.

j. A month is considered to have 30 days. 13. Publicity A customer shall not use any service mark or trademark of the Company or refer to the

Company in connection with any product, equipment, promotion or publication of the customer without the prior written consent and approval of the Company.

14. Restoration of Service The use and restoration of service provided in emergency situations shall be in accordance

with Part 64, Subpart D of the Federal Communications Commission's Rules and Regulations, which specifies the priority system for such activities.

15. Testing and Adjustments Upon reasonable notice, the facilities, equipment and/or services provided by the

Company shall be made available to the Company for such tests and adjustments as may be necessary to maintain them in satisfactory condition; no interruption allowance will be granted for the time during which such tests and adjustments are made.

CenturyLink Communications, LLC Rates and Services Schedule Interstate/International No. 4 Page 26 Effective: April 1, 2018 Release 10

SECTION 2 - GENERAL

B. General Terms and Conditions (Cont’d) 16. Other Charges, Fees and Special Taxes a. Federal Universal Service Fund (USF) Surcharge The FUSF (Federal Universal Service Fund) program was modified with the

Telecommunications Act of 1996. The program provides financial support for high-cost lines, low-income households, schools, libraries and rural healthcare providers. The FCC requires Qwest to pay into the fund and then allows Qwest to recover its contributions into the fund from Qwest’s customers. As a result, the following percentages will be applied to the end users total interstate and international long distance charges, and the FUSF surcharge will be itemized on the end user’s bill. This surcharge is in addition to the rates for services further described in this RSS.

The FCC Contribution factor is subject to change quarterly. The current factor can be

found at http://www.fcc.gov/encyclopedia/contribution-factor-quarterly-filings-universal-service-fund-usf-management-support.

b. Federal Regulatory Recovery/Cost Recovery Fee

-Federal Regulatory Recovery Fee The Company will assess a monthly Federal Regulatory Recovery fee for interstate and

international charges for telecommunications services and is subject to change. This fee is not a tax or a government charge but recovers expenses the Company incurs in providing

relay service for Special Needs customers and/or for expenses incurred with regards to federal

regulation. Residence customers will be assessed a monthly charge equal to a percentage of their total net interstate and international charges, excluding taxes, discounts and credits. This fee is neither contributory to nor eligible to receive discounts, nor is it eligible to contribute to meeting minimum monthly or annual requirements.

• Percentage Rate for residence retail customers 3.039%

-Cost Recovery Fee The Company will assess a monthly Cost Recovery Fee on interstate and international

charges for telecommunications services and is subject to change. This fee is not a tax or a government charge but recovers expenses the Company incurs for expenses such as but not limited to regulatory fees, fees to fund telecommunications services for the speech and hearing impaired, and costs associated with North American Numbering Plan administration imposed on the Company and its affiliates. Business customers will be assessed a monthly charge equal to a percentage of their total net interstate and international charges, excluding taxes, discounts and credits. This fee is neither contributory to nor eligible to receive discounts, nor is it eligible to contribute to meeting minimum monthly or annual requirements.

• Percentage Rate for business retail customers 4.25%

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http://www.fcc.gov/encyclopedia/contribution-factor-quarterly-filings-universal-service-fund-usf-management-support

http://www.fcc.gov/encyclopedia/contribution-factor-quarterly-filings-universal-service-fund-usf-management-support

CenturyLink Communications, LLC Rates and Services Schedule Interstate/International No. 4 Page 26.1 Effective: April 1, 2018 Release 1

SECTION 2 - GENERAL

B. General Terms and Conditions 16. Other Charges, Fees and Special Taxes (Cont’d) c. Administrative Charges The Company may assess administrative fees for activities associated with the ordering,

provisioning, testing, installation, and/or maintenance of services provided by the Company. Administrative activities include, but are not limited to, expedited treatment of service orders, non-standard circuit engineering, modifications to authorization codes, account codes, billing information or any other non-physical adjustment to the manner in which services are provided to a customer. These charges vary depending upon the type of activity performed on the customer's behalf.

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CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 Page 27 Effective: May 15, 2016 Release 3

SECTION 2 - GENERAL

B. General Terms and Conditions 16. Other Charges, Fees and Special Taxes (Cont’d) d. Single Bill Fee The Single Bill Fee is a fee applied per month at the account level when the customer is

a presubscribed interstate customer of Qwest (Company) and requests and receives any Company charges as part of their local telephone company bill.

The Company will not apply this fee:

• In month(s) when there are no other Company charges billed on the customer’s local telephone company bill.

• When the local telephone company is Qwest. • When the customer chooses to have the Company bill the Company long-distance

charges. • When the customer has a long-distance plan that requires that the Company provide

the billing.

The Single Bill Fee applies in addition to all other applicable rates and charges. This fee is not prorated when discontinued, unless specified elsewhere. The fee may appear one or more billing periods following the month in which a bill was issued.

FEE

• Qwest charges billed by the local telephone company, per month $2.50

e. Duplicate Bill Charge In the event a customer requests a reprint of a monthly bill that is greater than six

months old, a duplicate bill charge may apply. When billing is provided by a local exchange company on behalf of the Company, the local exchange company’s duplicate bill policy applies.

CHARGE

• Residence, per account

- Reprint on paper, per bill $5.00

• Business, per account

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CenturyLink Communications, LLC Rates and Services Schedule Interstate/International No. 4 Page 28 Effective: April 1, 2018 Release 13

SECTION 2 - GENERAL

B. General Terms and Conditions 16. Other Charges, Fees and Special Taxes (Cont’d) f. Reserved For Future Use g. Long Distance Line Charge In addition to all other rates in this Schedule, residence and business customers who are

presubscribed to the Company for their domestic long distance service, will be assessed an undiscounted per-line or per-derived channel Long Distance Line Charge (f/k/a Interstate Services Fee or Access Line Charge) subject to billing availability. This charge helps recover the Company’s overall costs of providing long distance service. This charge is not a tax or government imposed fee. Refer to the long distance calling plan/service further defined in this Schedule for applicable rates.

h. Property Tax Recovery/Property Surcharge The Company may assess a monthly Property Tax Recovery/Property Surcharge fee for

interstate and international charges for telecommunications services. This fee is not a tax or a government charge but recovers amounts paid to various taxing jurisdictions for property taxes imposed on the Company and its affiliates. Residence and business retail customers will be assessed a monthly charge equal to a percentage of their total net interstate and international charges, excluding taxes, discounts and credits. This fee is neither contributory to nor eligible to receive discounts, nor is it eligible to contribute to meeting minimum monthly or annual requirements.

• Percentage Rate for residence retail customers 1.8% • Percentage Rate for business retail customers 3.75%

17. Natural Disaster Relief For Customers In situations where customers’ telecommunications services are interrupted by natural

disasters, the Company may offer alternative telecommunications services to customers in the immediate affected area, and waive otherwise applicable charges for those services. The availability and details of the offers, including, but not limited to, the maximum duration of the offer or waiver of any applicable charges, will be determined by the Company in each instance of natural disaster.

(C) (C)


SECTION 3 – CONSUMER VOICE LONG DISTANCE SERVICE OFFERINGS

A. General 1. Description of Services a. The service enables customers to place interstate long distance telephone calls. Unless

otherwise expressly stated, all service descriptions and rates apply only to 1+ dialed plan calls, made from presubscribed lines. The rates may not apply to collect, third number billed or other billing methods, unless expressly so stated.

b. Services are provided on a full-time monthly basis and are available in all cities, subject

to the availability of facilities and/or equipment. The Company reserves the right to refuse to provide service where facilities or equipment are not available or in circumstances where it is not economically feasible.

c. Total monthly charges for use of the Company's facilities are based upon the total time

the customer utilizes such facilities, unless otherwise specified herein. Interstate usage charges, as well as other charges, discounts, and/or features, are applicable to each individual service option.

d. Rates and charges, excluding special taxes, fees and surcharges for service vary

depending upon the option selected by the customer. Certain service offerings may involve one or more of the following: a monthly recurring charge, a minimum monthly charge for interstate usage, charges for installation, special features, and/or charges for administrative or physical changes to a service. At additional cost, certain service options offer a customer the ability to identify individual users and allocate the cost of their long distance service through the use of accounting codes.

e. Residential plans are available to all residential customers who have no more than five

lines at a single location. f. Calling plans are available on a full-time basis, 24 hours a day, 7 days a week. g. For residence customers with multiple lines billed to the same account: If the customer selects the same domestic calling plan for each line then the customer

must have the same international plan on one or all lines. If the customer selects different domestic calling plans for each line then the customer

can have different international plans on each line.



A. General (Cont’d) 2. Description of Charges a. Usage Charges

• Usage charges vary depending upon a combination of factors including; the time of day a call is placed, the distance between the calling and the called party, the duration of the call, and the network facilities over which the call was placed. Calls beginning in one rate period and ending in another will be billed at the rate applicable to each portion of the call.

• Chargeable time begins when the Company receives signaling to detect that the

network connection between the calling party and the called party has been established. Chargeable time ends when either party "hangs up" thereby releasing the network connection. Unless otherwise specified, residential calls are measured and billed for an initial period of 60 seconds and timed in 60-second increments. Fractional minutes of use are rounded up to the next full minute.

• Unless otherwise specified, business calls are measured and billed for an initial period

of 30 seconds and timed in 6-second increments for usage over 30 seconds. The call rating is rounded to the nearest full cent. Rate quotes are provided in 60 second increments.

b. Monthly Recurring Charges Monthly Recurring Charges are fixed fees applicable to certain service offerings set forth

herein. Such charges vary depending upon the physical requirements of the customer and the characteristics of the service arrangement utilized by the customer.



A. General 2. Description of Charges (Cont’d) c. Volume Discounts Customers whose total monthly usage equals or exceeds a minimum level may be

eligible for a volume discount. The amount of the discount is generally based upon the customer's total monthly usage charges for all services. Such usage may be measured for each rate period over all access lines in a service group. The Company reserves the right to discontinue volume discounts to customers who are delinquent in payment for services provided by the Company. Volume discounts are not applicable to monthly recurring charges, installation charges, fees for special features and functions, administrative or physical change charges, or minimum monthly usage charges.

d. Minimum Monthly Usage Charges Customers may be required to maintain a minimum usage level in order to receive

discounted rates and charges. Unless otherwise specified, minimum usage charges are billed in advance and are not subject to volume or time-of-day discounts.

e. Installation Charges Installation charges are applicable to certain service options requiring the physical

connection of lines, ports, equipment, or other facilities. Such charges may also be assessed for changes in the service arrangement for the addition or adjustment to lines, ports, equipment, or other facility necessary to provide the service required by the customer.

f. A Payphone Use Charge will apply to calls that originate from any payphone. The

appropriate service charge listed in CenturyLink Communications, LLC’s Informational Tariff applies.

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 Page 4 Effective: August 1, 2017 Release 4


B. Casual Calling 1. Reserve For Future Use

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C. Travel 1. Reserved For Future Use

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO 4 Page 6 Effective: April 23, 2018 Release 5


D. Voice Long Distance Services (Cont’d) 1. Domestic a. 15 Cent Single Rate Plan (1) Description The 15 Cent Single Rate Plan offering will allow a residential customer to complete

interstate calls. In addition to any other fees, charges and rates, this plan has a Long Distance Line Charge and/or charges which are billed per month without regard to usage.

(2) Terms and Conditions This plan is provided in conjunction with intrastate 15 Cent Single Rate Plan. The 15 Cent Single Rate Plan is only available when the customer subscribes to a

Retail CenturyLink local exchange access line. (3) Rates and Charges PER MINUTE RATE

• All Time Periods $0.15

MONTHLY FEE

• Per Line $4.00 (I)

• Long Distance Line Charge, per account $2.99

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SECTION 3 – CONSUMER VOICE LONG DISTANCE SERVICE OFFERINGS D. Voice Long Distance Services 1. Domestic (Cont’d) b. 5 Cent Plan (1) Description The 5 Cent Plan will allow a residential customer to complete direct dialed interstate

calls that has monthly fees which are billed per month without regard to usage. (2) Terms and Conditions (a) This plan is provisioned in conjunction with the intrastate 5 Cent Plan under which

CenturyLink provides intrastate long distance usage. (b) The 5 Cent Plan is only available to residential customers subscribing to retail local

service from CenturyLink. (c) Calls made using the 5 Cent Plan are billed in full minute increments. (3) Rates and Charges PER MINUTE RATE


MONTHLY FEE

• Per Line $10.00 (I)


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SECTION 3 – CONSUMER VOICE LONG DISTANCE SERVICE OFFERINGS D. Voice Long Distance Services 1. Domestic (Cont’d) c. Qwest Unlimited (1) Description The Qwest Unlimited calling plan allows a residential customer to complete interstate

direct dialed voice calls for flat rated monthly fees/charges which are billed per month without regard to usage.

(2) Terms and Conditions (a) This plan is provisioned in conjunction with the intrastate Qwest Unlimited calling

plan under which Qwest provides intrastate long distance usage and has a flat rated monthly charge which is billed per month without regard to usage.

(b) A monthly recurring charge set forth below will apply for this interstate plan. This

charge is in addition to the monthly recurring charge applicable to the corollary intrastate Qwest Unlimited calling plan.

(c) Calls made using the Qwest Unlimited calling plan are billed in full minute

increments. (d) The monthly fee will be billed, in advance, and will apply beginning with customer’s

first invoice after ordering the Qwest Unlimited calling plan. The monthly fee provides unlimited direct dialed interstate long distance calling each month.

(e) Certain restrictions apply. The Qwest Unlimited calling plan may not be used in

conjunction with the following: auto dialers, prolonged long distance Internet access connections, call center applications including, but not limited to, auto dialers, PBX trunks, ground start line or trunks, ISDN services, foreign exchange services, public telephone services, public access smart-pay phones, analog to digital conversion digital PBX services, WATS services, PBX services, non-square electronic key telephone systems, hybrid key telephone systems, predictive calling/dialing systems, automatic outbound dialing systems, any type of automatic call distribution system, or the functional equivalent of any such system listed. The Company may monitor customer’s usage to ensure that customer’s use of the Qwest Unlimited calling plan is consistent with the applicable restrictions. If the Company determines customer is in violation of above listed restrictions, customer shall forfeit eligibility for rates under this plan and will be moved to a usage sensitive plan of customer’s choice.

(f) If customer’s usage exceeds 5,000 Minutes of Use in any month, customer shall be

presumed to be in violation of the applicable restrictions and it shall be the responsibility of customer to demonstrate to the Company that customer’s use was not a violation of any of the restrictions.

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 Page 9 Effective: April 23, 2018 Release 6


D. Voice Long Distance Services 1. Domestic c. CenturyLink Unlimited (2) Terms and Conditions (Cont’d) (g) The Company may take any other action permitted by this RSS and applicable laws

and regulations where misuse, abuse, improper use or a violation hereof is detected. (h) Where billing facilities exist, call detail is not provided on the customer’s paper

invoice unless the customer contacts the Company and requests that their call detail appear on their paper bill from CenturyLink.

(i) A discount on the long distance calling plan monthly fee will be offered to customers

who subscribe to qualifying CenturyLink services as identified by the Company. (j) To be eligible for the discount under the CenturyLink Unlimited calling plan, a

residence customer must subscribe to a CenturyLink residential local service package of products and services where available. The eligible retail CenturyLink local packages are: Qwest Choice Home, Qwest Choice Two-Line Home, Qwest Choice Home Plus, Qwest Choice Two-line Home Plus, CustomChoice, Two-Line CustomChoice, Two-Line CustomChoice Plus, CustomChoice–Complete, Two-Line CustomChoice-Complete, SelectPak, PopularChoice, Two-Line PopularChoice, ValueChoice, Two-Line ValueChoice, PreferredChoice, Two-Line PreferredChoice, SmartPak, State Choice and Custom Choice.

(k) The discount applies only to full month billings of the CenturyLink Unlimited calling

plan. (3) Rates and Charges

PER MINUTE RATE

• All Time Periods —

MONTHLY RATE

• Per Line without a CenturyLink local exchange service package $23.00 (I) • Per Line with a CenturyLink local exchange service package 18.00 (I) • Discount with qualifying retail CenturyLink local exchange service package, per account 5.00 • Long Distance Line Charge, per account 2.99

(T) (T) (T) (T) (T)



D. Voice Long Distance Services 1. Domestic (Cont’d) d. 10¢ Domestic Plan For International (1) Description The 10¢ Domestic Plan For International will allow a residential customer to complete

direct dialed interstate calls. This plan has monthly fees/charges that are billed per month without regard to usage.

(2) Terms and Conditions (a) This plan is provisioned in conjunction with the intrastate 10¢ Domestic Plan for

International under which CenturyLink provides intrastate long distance usage. (b) A monthly recurring fee/charge set forth below will apply for this interstate plan.

This charge shall not be in addition to any monthly recurring charges/fees applicable to the corollary intrastate 10¢ Domestic Plan For International for long distance calling.

(c) The 10¢ Domestic Plan For International is only available when the customer has

subscribed to a residential CenturyLink International plan. (d) Calls made using the 10¢ Domestic Plan For International are billed in full minute

increments. (3) Rates and Charges PER MINUTE RATE


MONTHLY FEE



CenturyLink Communications, LLCRATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 Page 11 Effective: January 12, 2018 Release 3


D. Voice Long Distance Services 1. Domestic (Cont’d) e. Reserved For Future Use (M) Material moved to Section 103, Page 90.1.

(T)(M) (M)

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 Page 12 Effective: January 12, 2018 Release 6


D. Voice Long Distance Services 1. Domestic e. Reserved For Future Use (Cont’d) (M) Material moved to Section 103, Page 90.2.

(T)(M) (M)



D. Voice Long Distance Services 1. Domestic (Cont’d) f. Home Phone Plus 5 cents LD (1) Description The Home Phone Plus 5 cents LD calling plan will allow a residential customer to

complete interstate or state-to-state direct dialed voice calls. (2) Terms and Conditions (a) This plan is provisioned in conjunction with the intrastate Home Phone Plus 5 cents

LD under which CenturyLink provides intrastate long distance usage. (b) Calls made using the Home Phone Plus 5 cents LD calling plan are billed in full

minute increments. (c) The Home Phone Plus 5 cents LD calling plan is only available to residential

customers subscribing to retail local exchange service from CenturyLink. In order to be eligible for this offer, customers must have a qualifying CenturyLink local exchange service package. The eligible CenturyLink local exchange service package is:

• CenturyLink Home Phone package (PGOQV)

(3) Rates and Charges PER MINUTE RATE


MONTHLY FEE


(T) (T) (T) (T) (T) (T) (T) (T)

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 Page 13.1 Effective: July 15, 2017 Release 1


D. Voice Long Distance Services 1. Domestic (Cont’d) g. Unlimited Nationwide Calling (1) Description Unlimited Nationwide Calling long distance customers will receive unlimited

interstate and intrastate Dial-1 voice usage for a monthly recurring charge. (2) Terms and Conditions (a) Unlimited Dial-1 calling is available only for typical residential voice usage.

Unlimited Nationwide Calling long distance may not be used for any purpose inconsistent with typical residential domestic voice usage, including calls to 900 numbers, directory assistance, calling card, operator services, toll free calling services, auto-dialing, resale, chat rooms, call centers, direct telemarketing centers, and any other use that does not involve a single path person-to-person conversation or voice message. Single path calls that originate into multi-party conference calls are allowed although the customer may not use this service to complete multiple simultaneous outgoing calls through use of a LEC-provided feature that provide multiple paths over a single line.

(b) A monthly recurring charge applies for each customer per location. (c) To be eligible for this service, the customer must subscribe to the CenturyLink Local

Exchange Company’s qualifying local service Unlimited Nationwide Calling Package. All services must be billed by an affiliated CenturyLink company on the same invoice to subscribe to this offer. Each line subscribed to Unlimited Nationwide Calling must meet the eligibility requirements.

(d) The Company reserves the right to move a customer on this plan to an alternative

plan if the Company determines, in its sole discretion, that the customer’s usage on the plan does not resemble typical residential usage. For the purpose of this plan, typical residential usage is presumed to be total usage that does not exceed 5,000 minutes per month of intrastate and/or interstate service per line.

(e) This plan is provisioned in conjunction with the intrastate Unlimited Nationwide

Calling long distance calling plan under which CenturyLink provides intrastate long distance usage.

(N)

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 Page 13.2 Effective: February 23, 2018 Release 2


D. Voice Long Distance Services 1. Domestic g. Unlimited Nationwide Calling (2) Terms and Conditions (Cont’d) (f) The monthly recurring charge set forth below applies to interstate calling. This

charge is in addition to the monthly recurring charge applicable to the corollary intrastate Unlimited Nationwide Calling long distance plan.

(g) The Federal Telecom Relay Service, Federal Regulatory Recovery, and the Property

Tax Recovery fees that are applicable to the customer’s net interstate charges are included in the interstate monthly recurring charge listed below and do not appear as separate line items on the customer’s bill.

(h) The Federal Telecom Relay Service, Federal Regulatory Recovery, and the Property

Tax Recovery that are applicable to the customer’s net international charges will appear as separate line items on the customer’s bill.

(i) The Long Distance Line Charge (LDLC) does not apply. (j) All other taxes, fees and surcharges as identified elsewhere in this Schedule or those

that are government mandated will apply and appear as separate line items on the customer’s bill.

(3) Rates and Charges

PER MINUTE RATE


INTERSTATE MONTHLY RATE [1]

• Per Location $5.00

[1] The interstate monthly recurring charge is included on the customer’s bill in the total

package price for Unlimited Nationwide Calling.

(C)



D. Voice Long Distance Services 1. Domestic (Cont’d) h. 30 Minutes Long Distance (1) Description 30 Minutes Long Distance customers will receive up to 30 minutes of state-to-state,

in-state, and/or intraLATA Dial-1 long distance usage at no charge each month. Unused minutes cannot be carried over to the next month. Any usage above the 30 minutes will be charged a specific time-of-day flat rate for all intrastate and interstate Dial-1 calls.

(2) Terms and Conditions (a) To be eligible for this service, the customer must subscribe to the CenturyLink Local

Exchange Company’s qualifying local service Essential Home Phone with 30 Minutes Long Distance. All services must be billed by an affiliated CenturyLink company on the same invoice to subscribe to this offer.

(b) This plan is provisioned in conjunction with the intrastate 30 Minutes Long Distance calling plan under which CenturyLink provides intrastate long distance usage.

(c) The monthly recurring charge set forth below applies to interstate calling. This

charge is in addition to the monthly recurring charge applicable to the corollary intrastate 30 Minutes Long Distance plan.

(d) The Federal Regulatory Recovery and the Property Tax Recovery fees that are

applicable to the customer’s net interstate charges are included in the customer’s total package price and do not appear as separate line items on the customer’s bill.

(e) The Federal Regulatory Recovery and the Property Tax Recovery fees that are

applicable to the customer’s net international charges will appear as separate line items on the customer’s bill.

(f) The Long Distance Line Charge (LDLC) does not apply. (g) All other taxes, fees and surcharges as identified elsewhere in this Schedule or those

that are government mandated will apply and appear as separate line items on the customer’s bill.

(N)



D. Voice Long Distance Services 1. Domestic h. 30 Minutes Long Distance (Cont’d) (3) Rates and Charges

PER MINUTE

• for Usage up to 30 Minutes $0.00 • for Usage above 30 minutes 0.20

MONTHLY RECURRING CHARGE

• Per Line $3.00 [1]

[1] The monthly recurring charge is included on the customer’s bill in the total package price

for 30 Minutes Long Distance.

(N)



D. Voice Long Distance Services (Cont’d) 2. International a. Residential International Base Rates The following per minute rates are applicable to outbound international calls placed by

customers who do not subscribe to a Qwest International calling plan. All calls are timed and billed for an initial period of 60 seconds, usage thereafter is timed and billed in 1 minute increments.

Where functionality exists, a per minute charge may be added to the per minute rate of

international calls terminating to a number defined as a wireless communications device or VoIP (Voice over Internet Protocol) in countries where wireless or VoIP calls are rated differently than wireline calls. The amount of the charge varies by country and applies to all calls that terminate to a wireless device or VoIP.

PER MINUTE RATE COUNTRY STANDARD ECONOMY

Afghanistan $4.90 $4.73 Rate Period 7AM-6PM 6PM-7AM Albania 3.87 3.01 Rate Period 7AM-6PM 6PM-7AM Algeria 2.46 2.01 Rate Period 6AM-5PM 5PM-6AM

Andorra 1.66 1.12 Rate Period 7AM-6PM 6PM-7AM Angola 5.01 4.12 Rate Period 6AM-5PM 5PM-6AM Anguilla 1.68 1.42 Rate Period 7AM-10PM 10PM-7AM Antarctic 4.87 4.77 (Casey Base) Rate Period 10AM-11PM 11PM-10AM Antarctic 4.87 4.77 (Scott Base) Rate Period 10AM-11PM 11PM-10AM

(N) (N)



D. Voice Long Distance Services 2. International a. Residential International Base Rates (Cont’d) PER MINUTE RATE COUNTRY STANDARD ECONOMY

Antigua (Barbuda) $1.66 $1.36 Rate Period 10AM-11PM 11PM-10AM Argentina 2.16 1.48 Rate Period 7AM-10PM 10PM-7AM Armenia 2.74 2.30 Rate Period 8AM-12AM 12AM-8AM Aruba 1.58 1.30 Rate Period 7AM-2AM 2AM-7AM Ascension Island 2.77 2.33 Rate Period 7AM-10PM 10PM-7AM Australia (including 1.69 1.16 Tasmania) Rate Period 6AM-5PM 5PM-6AM Austria 1.61 1.15 Rate Period 2PM-3AM 3AM-2PM Azerbaijan 2.72 2.17 Rate Period 7AM-6PM 6PM-7AM




Bahamas $1.28 $1.03 Rate Period 7AM-12AM 12AM-7AM Bahrain 2.24 1.81 Rate Period 8AM-11PM 11PM-8AM Bangladesh 3.93 2.84 Rate Period 9PM-3PM 3PM-9PM Barbados 1.66 1.36 Rate Period 6AM-6PM 6PM-6AM Belarus 2.74 2.30 Rate Period 7AM-10PM 10PM-7AM Belgium 1.73 1.10 Rate Period 7AM-2AM 2AM-7AM Belize 2.09 1.52 Rate Period 7AM-6PM 6PM-7AM Benin 2.26 1.81 Rate Period 8AM-11PM 11PM-8AM Bermuda 1.39 1.15 Rate Period 6AM-5PM 5PM-6AM




Brunei $2.16 $1.78 Rate Period 8AM-11PM 11PM-8AM Bhutan 5.85 4.58 Rate Period 8AM-11PM 11PM-8AM Bolivia 2.17 1.83 Rate Period 6AM-6PM 6PM-6AM Bosnia/ Herzegovina 1.96 1.57 Rate Period 7AM-12AM 12AM-7AM Botswana 2.06 1.63 Rate Period 7AM-12AM 12AM-7AM Brazil 2.06 1.50 Rate Period 6AM-5PM 5PM-6AM British Virgin Islands 1.60 1.31 Rate Period 8AM-12AM 12AM-8AM Brunei 2.16 1.78 Rate Period 8AM-11PM 11PM-8AM Bulgaria 2.24 1.81 Rate Period 10AM-11PM 11PM-10AM Burkina Faso 3.72 3.03 Rate Period 7AM-2AM 2AM-7AM Burundi 4.94 4.30 Rate Period 6AM-5PM 5PM-6AM




Cambodia $4.51 $3.94 Rate Period 5PM-11AM 11AM-5PM Cameroon 2.46 1.95 Rate Period 6AM-5PM 5PM-6AM Cape Verde 2.99 1.72 Islands Rate Period 6AM-5PM 5PM-6AM Cayman Islands 1.72 1.32 Rate Period 8AM-11PM 11PM-8AM Central African 4.76 4.11 Republic Rate Period 6AM-5PM 5PM-6AM Chad 5.59 4.63 Rate Period 6AM-5PM 5PM-6AM Chile 1.95 1.53 Rate Period 6AM-5PM 5PM-6AM China 2.91 2.25 Rate Period 8AM-12AM 12AM-8AM Christmas/Cocos 4.87 4.77 Islands Rate Period 10AM-11PM 11PM-10AM Colombia 2.08 1.52 Rate Period 10AM-11PM 11PM-10AM Comoros 4.60 4.18 Rate Period 6AM-5PM 5PM-6AM




Congo $2.17 $1.79 Rate Period 6AM-5PM 5PM-6AM Cook Islands 5.17 4.13 Rate Period 10AM-11PM 11PM-10AM Costa Rica 1.84 1.37 Rate Period 8AM-11PM 11PM-8AM Croatia 1.94 1.57 Rate Period 7AM-2AM 2AM-7AM Cuba 1.98 1.98 Rate Period 7AM-2AM 2AM-7AM Cyprus 2.02 1.61 Rate Period 7AM-10PM 10PM-7AM Czech Republic 2.09 1.71 Rate Period 7AM-6PM 6PM-7AM Denmark 1.63 1.07 Rate Period 7AM-6PM 6PM-7AM Diego Garcia 3.87 3.19 Rate Period 6AM-6PM 6PM-6AM Djibouti 3.51 2.85 Rate Period 6AM-5PM 5PM-6AM Dominica 1.80 1.41 Rate Period 7AM-10PM 10PM-7AM Dominican 1.77 1.48 Republic Rate Period 7AM-10PM 10PM-7AM




East Timor $3.60 $3.20 Rate Period 5PM-11AM 11AM-5PM Ecuador 2.07 1.70 Rate Period 7AM-12AM 12AM-7AM

Egypt 2.43 1.96 Rate Period 7AM-2AM 2AM-7AM El Salvador 1.95 1.58 Rate Period 8AM-11PM 11PM-8AM

Equatorial 4.71 3.98 Guinea Rate Period 6AM-5PM 5PM-6AM Eritrea 2.94 2.30 Rate Period 7AM-2AM 2AM-7AM Estonia 3.21 2.33 Rate Period 7AM-2AM 2AM-7AM Ethiopia 2.89 2.37 Rate Period 7AM-2AM 2AM-7AM Faeroe Islands 1.52 1.04 Rate Period 7AM-6PM 6PM-7AM Falkland Islands 4.26 3.23 Rate Period 8AM-12AM 12AM-8AM Fiji Islands 3.00 2.31 Rate Period 9AM-2AM 2AM-9AM Finland 1.65 0.99 Rate Period 7AM-6PM 6PM-7AM




France $1.49 $0.95 Rate Period 10AM-11PM 11PM-10AM French Antilles 1.63 1.34 Rate Period 7AM-6PM 6PM-7AM French Guiana 1.88 1.48 Rate Period 8AM-11PM 11PM-8AM French Polynesia 2.56 2.13 Rate Period 8AM-12AM 12AM-8AM Gabon 2.43 1.91 Rate Period 6AM-5PM 5PM-6AM Gambia 2.28 1.81 Rate Period 6AM-5PM 5PM-6AM Georgia 2.74 2.30 Rate Period 7AM-2AM 2AM-7AM Germany 1.39 0.91 Rate Period 7AM-6PM 6PM-7AM Ghana 2.43 1.88 Rate Period 6AM-5PM 5PM-6AM Gibraltar 1.93 1.36 Rate Period 7AM-6PM 6PM-7AM Greece 2.18 1.46 Rate Period 7AM-6PM 6PM-7AM Greenland 2.08 1.48 Rate Period 7AM-6PM 6PM-7AM




Grenada (including Carriacou) $1.82 $1.49 Rate Period 7AM-10PM 10PM-7AM Guadeloupe 1.68 1.34 Rate Period 8AM-11PM 11PM-8AM Guantanamo Bay 1.98 1.98 Rate Period 7AM-10PM 10PM-7AM Guatemala 1.97 1.56 Rate Period 8AM-11PM 11PM-8AM Guinea 3.01 2.39 Rate Period 6AM-5PM 5PM-6AM Guinea-Bissau 5.18 4.09 Rate Period 6AM-5PM 5PM-6AM Guyana 2.59 1.88 Rate Period 8AM-12AM 12AM-8AM

Haiti 1.96 1.66 Rate Period 7AM-10PM 10PM-7AM Honduras 2.14 1.57 Rate Period 8AM-11PM 11PM-8AM Hong Kong 2.06 1.34 Rate Period 10AM-11PM 11PM-10AM Hungary 1.87 1.52 Rate Period 7AM-6PM 6PM-7AM




Grenada (including Carriacou) $1.82 $1.49 Rate Period 7AM-10PM 10PM-7AM Guadeloupe 1.68 1.34 Rate Period 8AM-11PM 11PM-8AM Guantanamo Bay 1.98 1.98 Rate Period 7AM-10PM 10PM-7AM Guatemala 1.97 1.56 Rate Period 8AM-11PM 11PM-8AM Guinea 3.01 2.39 Rate Period 6AM-5PM 5PM-6AM Guinea-Bissau 5.18 4.09 Rate Period 6AM-5PM 5PM-6AM Guyana 2.59 1.88 Rate Period 8AM-12AM 12AM-8AM

Haiti 1.96 1.66 Rate Period 7AM-10PM 10PM-7AM Honduras 2.14 1.57 Rate Period 8AM-11PM 11PM-8AM Hong Kong 2.06 1.34 Rate Period 10AM-11PM 11PM-10AM Hungary 1.87 1.52 Rate Period 7AM-6PM 6PM-7AM




Iraq $3.40 $3.01 Rate Period 7AM-2AM 2AM-7AM Ivory Coast 2.94 2.30 Rate Period 7AM-10PM 10PM-7AM Ireland 1.51 0.99 Rate Period 7AM-6PM 6PM-7AM Israel 2.20 1.48 Rate Period 7AM-6PM 6PM-7AM Italy 1.68 1.19 Rate Period 6AM-5PM 5PM-6AM Ivory Coast 2.94 2.30 Rate Period 7AM-10PM 10PM-7AM Jamaica 1.78 1.46 Rate Period 2PM-3AM 3AM-2PM

Japan 1.62 1.17 Rate Period 12AM-5PM 5PM-12AM Jordan 2.13 1.69 Rate Period 7AM-2AM 2AM-7AM Kazakhstan 2.74 2.30 Rate Period 7AM-2AM 2AM-7AM Kenya 2.45 1.97 Rate Period 7AM-1AM 1AM-7AM Kiribati 3.79 2.93 Rate Period 10AM-11PM 11PM-10AM




Korea, Democratic Peoples Rep. of $5.12 $4.67 Rate Period 2PM-3AM 3AM-2PM Korea, Rep. of 2.03 1.42 Rate Period 2PM-3AM 3AM-2PM Kuwait 2.22 1.41 Rate Period 7AM-1AM 1AM-7AM Kyrgyzstan 2.73 2.30 Rate Period 7AM-2AM 2AM-7AM

Laos 6.48 4.58 Rate Period 10AM-11PM 11PM-10AM Latvia 3.31 2.42 Rate Period 7AM-2AM 2AM-7AM Lebanon 3.34 3.06 Rate Period 9PM-3PM 3PM-9PM Lesotho 2.06 1.76 Rate Period 7AM-1AM 1AM-7AM Liberia 2.18 1.71 Rate Period 6AM-5PM 5PM-6AM Libya 2.32 1.86 Rate Period 6AM-5PM 5PM-6AM

Liechtenstein 1.57 0.97 Rate Period 7AM-6PM 6PM-7AM




Lithuania $2.95 $2.13 Rate Period 7AM-2AM 2AM-7AM Luxembourg 1.58 0.96 Rate Period 7AM-6PM 6PM-7AM

Macao 2.83 2.24 Rate Period 5PM-11AM 11AM-5PM Macedonia 1.95 1.56 Rate Period 7AM-2AM 2AM-7AM Madagascar 5.61 4.27 Rate Period 6AM-5PM 5PM-6AM Malawi 2.04 1.64 Rate Period 6AM-5PM 5PM-6AM Malaysia 2.29 1.38 Rate Period 5PM-11AM 11AM-5PM Maldives 3.70 3.04 Rate Period 6PM-11AM 11AM-6PM Mali Republic 3.67 2.91 Rate Period 6AM-5PM 5PM-6AM Malta 2.49 1.73 Rate Period 7AM-6PM 6PM-7AM Marshall Islands 2.49 1.97 Rate Period 10AM-11PM 11PM-10AM




Mauritania $3.50 $2.75 Rate Period 6AM-5PM 5PM-6AM Mauritius 3.83 2.99 Rate Period 6AM-5PM 5PM-6AM Mayotte Island 4.60 4.18 Rate Period 6AM-5PM 5PM-6AM Micronesia $2.47 $2.06 Rate Period 10AM-11PM 11PM-10AM Moldova $3.18 $2.50 Rate Period 7AM-2AM 2AM-7AM Monaco $1.49 $0.95 Rate Period 7AM-6PM 6PM-7AM Mongolia $6.09 $4.53 Rate Period 10AM-11PM 11PM-10AM Montserrat $1.77 $1.42 Rate Period 7AM-10PM 10PM-7AM Morocco $2.78 $2.30 Rate Period 6AM-5PM 5PM-6AM Mozambique $4.05 $1.27 Rate Period 6AM-5PM 5PM-6AM Myanmar $6.72 $5.30 Rate Period 10AM-11PM 11PM-10AM




Namibia $2.18 $1.81 Rate Period 6AM-5PM 5PM-6AM Nauru 4.23 3.40 Rate Period 10AM-11PM 11PM-10AM Nepal 3.60 2.70 Rate Period 6AM-6PM 6PM-6AM Netherlands 1.47 0.95 Rate Period 7AM-6PM 6PM-7AM Nepal 3.60 2.70 Rate Period 6AM-6PM 6PM-6AM Netherlands 1.47 0.95 Rate Period 7AM-6PM 6PM-7AM Netherlands Antilles 1.65 1.27 Rate Period 8AM-11PM 11PM-8AM Nevis 1.57 1.25 Rate Period 7AM-10PM 10PM-7AM New Caledonia 2.39 1.95 Rate Period 10AM-11PM 11PM-10AM

New Zealand 2.18 1.47 Rate Period 10AM-11PM 11PM-10AM Nicaragua 2.06 1.66 Rate Period 10AM-11PM 11PM-10AM




Niger $2.99 $2.42 Rate Period 6AM-5PM 5PM-6AM Nigeria 2.19 1.73 Rate Period 7AM-1AM 1AM-7AM Niue Island 5.43 4.44 Rate Period 10AM-11PM 11PM-10AM Norfolk Island 4.87 4.77 Rate Period 10AM-11PM 11PM-10AM Norway 1.50 0.99 Rate Period 7AM-6PM 6PM-7AM Oman 2.25 1.83 Rate Period 9PM-3PM 3PM-9PM Pakistan 4.63 3.04 Rate Period 6AM-6PM 6PM-6AM Palau 4.05 3.39 Rate Period 10AM-11PM 11PM-10AM Panama 1.96 1.50 Rate Period 8AM-11PM 11PM-8AM Papua New Guinea 2.44 1.83 Rate Period 10AM-11PM 11PM-10AM Paraguay 2.43 1.92 Rate Period 8AM-12AM 12AM-8AM




Peru $2.23 $1.56 Rate Period 7AM-12AM 12AM-7AM Philippines 2.43 1.63 Rate Period 5PM-11AM 11AM-5PM Poland 1.76 1.41 Rate Period 7AM-12AM 12AM-7AM Portugal (including Madeira Islands) 1.84 1.19 Rate Period 7AM-8PM 8PM-7AM Qatar 2.27 1.74 Rate Period 7AM-1AM 1AM-7AM Reunion Island 3.77 2.98 Rate Period 6AM-5PM 5PM-6AM Romania 2.50 2.01 Rate Period 7AM-2AM 2AM-7AM Russian Fed. 2.74 2.30 Rate Period 7AM-2AM 2AM-7AM Rwanda 3.99 3.23 Rate Period 6AM-5PM 5PM-6AM San Marino 1.55 1.12 Rate Period 7AM-6PM 6PM-7AM Sao Tome 5.28 4.27 Rate Period 6AM-5PM 5PM-6AM Saudi Arabia 2.35 1.84 Rate Period 7AM-1AM 1AM-7AM




Senegal $3.15 $2.52 Rate Period 6AM-5PM 5PM-6AM Seychelles Islands 3.99 3.19 Rate Period 6AM-5PM 5PM-6AM Sierra Leone 3.29 2.64 Rate Period 6AM-5PM 5PM-6AM Singapore 1.84 1.21 Rate Period 10AM-11PM 11PM-10AM Slovak Republic 1.99 1.68 Rate Period 7AM-12AM 12AM-7AM Slovenia 2.06 1.64 Rate Period 7AM-12AM 12AM-7AM Solomon Islands 4.11 3.27 Rate Period 10AM-11PM 11PM-10AM Somalia 3.07 2.58 Rate Period 6AM-5PM 5PM-6AM South Africa 1.96 1.47 Rate Period 6AM-5PM 5PM-6AM South Sudan 2.15 2.05 Rate Period 7AM-2AM 2AM-7AM Spain 1.81 1.23 Rate Period 7AM-6PM 6PM-7AM Sri Lanka 3.76 2.81 Rate Period 6AM-6PM 6PM-6AM St. Helena 3.61 3.01 Rate Period 6AM-5PM 5PM-6AM




St. Kitts $1.76 $1.39 Rate Period 7AM-10PM 10PM-7AM St. Lucia 1.76 1.41 Rate Period 7AM-10PM 10PM-7AM St. Pierre/ 1.43 1.12 Miquelon Rate Period 7AM-10PM 10PM-7AM St. Vincent/ Grenadines 1.81 1.49 Rate Period 7AM-10PM 10PM-7AM Sudan 4.30 4.10 Rate Period 7AM-2AM 2AM-7AM Suriname 3.13 2.41 Rate Period 8AM-12AM 12AM-8AM Swaziland 2.16 1.74 Rate Period 6AM-5PM 5PM-6AM Sweden 1.47 0.95 Rate Period 7AM-6PM 6PM-7AM Switzerland 1.57 0.97 Rate Period 7AM-6PM 6PM-7AM Syria 3.71 3.41 Rate Period 7AM-2AM 2AM-7AM




Taiwan $2.23 $1.35 Rate Period 10AM-11PM 11PM-10AM Tajikistan 2.45 2.06 Rate Period 7AM-2AM 2AM-7AM Tanzania 2.43 1.97 Rate Period 7AM-2AM 2AM-7AM Thailand 2.25 1.41 Rate Period 5PM-11AM 11AM-5PM Togo 2.52 1.97 Rate Period 6AM-5PM 5PM-6AM Tokelau 1.53 1.23 Rate Period 10AM-11PM 11PM-10AM Tonga Islands 3.34 2.89 Rate Period 9AM-2AM 2AM-9AM Trinidad/Tobago 1.81 1.42 Rate Period 7AM-10PM 10PM-7AM Tunisia 2.24 1.81 Rate Period 6AM-5PM 5PM-6AM Turkey 2.06 1.47 Rate Period 7AM-6PM 6PM-7AM Turkmenistan 2.74 2.30 Rate Period 7AM-6PM 6PM-7AM




Turks and Caicos Islands $1.68 $1.40 Rate Period 8AM-11PM 11PM-8AM Tuvalu 6.46 4.78 Rate Period 10AM-11PM 11PM-10AM

Uganda 2.42 1.96 Rate Period 7AM-2AM 2AM-7AM Ukraine 2.74 2.30 Rate Period 7AM-2AM 2AM-7AM

United Arab Emirates 1.88 1.55 Rate Period 9PM-3PM 3PM-9PM United Kingdom 1.21 0.88 Rate Period 9AM-6PM 6PM-9AM Uruguay 2.13 1.57 Rate Period 7AM-12AM 12AM-7AM Uzbekistan 2.74 2.30 Rate Period 7AM-2AM 2AM-7AM Vanuatu 5.08 4.25 Rate Period 2PM-3AM 3AM-2PM Venezuela 1.51 1.13 Rate Period 8AM-12AM 12AM-8AM Vietnam 3.20 2.69 Rate Period 5PM-11AM 11AM-5PM




Yemen Arab Republic $2.22 $1.76 Rate Period 9PM-3PM 3PM-9PM Wallis & Futuna Island 5.05 3.96 Rate Period 2PM-3AM 3AM-2PM Western Samoa 3.71 2.99 Rate Period 10AM-11PM 11PM-10AM

Yemen Arab Republic 2.22 1.76 Rate Period 9PM-3PM 3PM-9PM Yemen, Democratic Republic of 2.23 1.98 Rate Period 9PM-3PM 3PM-9PM Yugoslavia 2.11 1.70 Rate Period 7AM-2AM 2AM-7AM Zaire 1.94 1.60 Rate Period 6AM-5PM 5PM-6AM Zambia 2.09 1.64 Rate Period 6AM-5PM 5PM-6AM Zimbabwe 2.09 1.64 Rate Period 6AM-5PM 5PM-6AM

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 Page 36 Effective: June 1, 2016 Release 3


D. Voice Long Distance Services 2. International a. Residential International Base Rates (Cont’d) Canada TIME PERIODS PER MINUTE

• Monday-Friday 7AM-7PM $0.39 • Monday-Friday 7PM-7AM 0.33 • Saturday and Sunday All 0.33

Mexico

Mexico Time Period Definitions:

Standard: 7AM-7PM, Monday - Friday Economy: 7PM-7AM, Monday - Friday, and

All day Saturday & Sunday STANDARD ECONOMY

• Rate Steps 1 - 8 $0.54 $0.30

(C) (D)



D. Voice Long Distance Services 2. International (Cont’d) b. Choice International Where functionality exists, a per minute charge may be added to the per minute rate of


(1) General Description Choice International also known as CenturyLink International, allows a residential

customer to complete international direct dialed calls at a discounted rate for a monthly fee.

(2) Rates and Charges Calls are measured and billed for an initial period of 60 seconds and timed in 60-

second increments for usage over the initial 60 seconds. All calls are rounded to the next full minute. Cellular or mobile termination may not be available and is marked accordingly.

• Monthly Fee, per account $6.00 (I)

(CELLULAR OR MOBILE TERMINATION, SPECIAL SERVICES) COUNTRY PER MINUTE RATE PER MINUTE RATE Afghanistan $0.37 $0.41 Albania 1.09 1.21 Algeria 0.48 0.51 Andorra 0.46 0.61 Angola 1.44 4.30 Anguilla 0.57 N/A Antarctica 0.79 N/A Antigua (Barbuda) 0.46 N/A Argentina 0.18 0.35 Armenia 0.58 0.69 Aruba 0.45 0.54 Ascension Island 1.89 N/A Australia (including Tasmania) 0.08 0.25 Austria 0.08 0.29 Azerbaijan 0.83 0.91 Bahamas 0.24 N/A Bahrain 0.64 N/A Bangladesh 0.52 N/A Barbados 0.50 0.61

(T)



D. Voice Long Distance Services 2. International b. Choice International (2) Rates and Charges (Cont’d) (CELLULAR OR MOBILE TERMINATION, SPECIAL SERVICES) COUNTRY PER MINUTE RATE PER MINUTE RATE Belarus $0.35 N/A Belgium 0.08 $0.26 Belize 0.48 0.57 Benin 0.65 N/A Bermuda 0.18 0.21 Bhutan 1.80 4.82 Bolivia 0.32 0.34 Bosnia/Herzegovina 0.34 0.41 Botswana 0.83 1.71 Brazil 0.15 0.25 British Virgin Islands 0.46 N/A Brunei 0.84 0.90 Bulgaria 0.34 0.49 Burkina Faso 1.02 1.09 Burundi 1.39 N/A Cambodia 2.28 N/A Cameroon 0.48 N/A Canada 0.05 N/A Cape Verde Islands 0.81 N/A Cayman Islands 0.24 0.32 Central African Republic 1.47 N/A Chad 2.42 4.81 Chile 0.19 0.35 China 0.12 0.19 Christmas/Cocos Islands 0.20 N/A Colombia 0.17 0.23 Comoros 2.25 4.39 Congo, Republic of 0.71 N/A Cook Islands 3.75 N/A Costa Rica 0.27 N/A Croatia 0.32 0.49 Cuba 0.92 0.92



D. Voice Long Distance Services 2. International b. Choice International (2) Rates and Charges (Cont’d) (CELLULAR OR MOBILE TERMINATION, SPECIAL SERVICES) COUNTRY PER MINUTE RATE PER MINUTE RATE Cyprus $0.55 $0.59 Czech Republic 0.26 0.41 Denmark 0.08 0.24 Diego Garcia 3.75 N/A Djibouti 0.95 N/A Dominica 0.40 0.59 Dominican Republic 0.17 0.25 East Timor 2.50 N/A Ecuador 0.30 0.32 Egypt 0.38 0.42 El Salvador 0.22 0.29 Equatorial Guinea 2.15 N/A Eritrea 0.88 N/A Estonia 0.65 0.92 Ethiopia 1.00 N/A Faeroe Islands 0.52 N/A Falkland Islands (Islas Malvinas) 1.54 N/A Fiji Islands 1.02 N/A Finland 0.08 0.23 France 0.08 0.28 French Antilles 0.65 0.83 (including Martinique) French Guiana 0.65 0.85 French Polynesia 1.20 N/A Gabon 1.05 N/A Gambia 0.58 0.61 Georgia 0.78 0.88 Germany 0.08 0.28 Ghana 0.46 0.52 Gibraltar 1.02 1.25 Greece 0.08 0.30 Greenland 1.04 N/A



D. Voice Long Distance Services 2. International b. Choice International (2) Rates and Charges (Cont’d) (CELLULAR OR MOBILE TERMINATION, SPECIAL SERVICES) COUNTRY PER MINUTE RATE PER MINUTE RATE Grenada $0.44 $0.53 Guadeloupe 0.60 0.76 Guatemala 0.23 0.26 Guinea 0.81 N/A Guinea-Bissau 3.05 N/A Guyana 0.82 N/A Haiti 0.48 0.59 Honduras 0.40 N/A Hong Kong 0.09 0.14 Hungary 0.25 0.44 Iceland 0.48 0.64 India 0.31 0.34 Indonesia 0.33 0.42 INMARSAT – Atlantic East 8.50 N/A INMARSAT – Atlantic West 8.50 N/A INMARSAT – Indian Ocean 8.73 N/A INMARSAT – Pacific Ocean 8.50 N/A International Networks 1.83 N/A Iran 0.58 0.61 Iraq 0.88 N/A Ireland 0.08 0.21 Iridium 7.10 N/A Israel 0.09 0.17 Italy 0.08 0.27 Ivory Coast 0.68 0.73 Jamaica 0.35 0.44 Japan 0.08 0.22 Jordan 0.58 0.63 Kazakhstan 0.19 0.27 Kenya 0.66 0.78 Kiribati 1.80 N/A Korea, Democratic Peoples Rep. of (North) 1.10 N/A



D. Voice Long Distance Services 2. International b. Choice International (2) Rates and Charges (Cont’d) (CELLULAR OR MOBILE TERMINATION, SPECIAL SERVICES) COUNTRY PER MINUTE RATE PER MINUTE RATE Korea, Rep. of (South) $0.09 $0.13 Kuwait 0.46 0.48 Kyrgyzstan 0.44 N/A Laos 2.39 N/A Latvia 0.34 0.43 Lebanon 0.54 0.63 Lesotho 0.83 0.92 Liberia 0.58 N/A Libya 0.95 N/A Liechtenstein 0.09 0.60 Lithuania 0.34 0.43 Luxembourg 0.11 0.31 Macao 0.76 N/A Macedonia 0.55 0.67 Madagascar 2.20 N/A Malawi 0.48 N/A Malaysia 0.18 0.21 Maldives 1.52 N/A Mali Republic 1.03 N/A Malta 0.71 0.92 Marshall Islands 0.73 N/A Mauritania 0.98 N/A Mauritius 1.22 N/A Mayotte Island 2.25 3.94 Mexico Rate Steps 1 - 8 0.08 0.25

(C) (D)



D. Voice Long Distance Services 2. International b. Choice International (2) Rates and Charges (Cont’d) (CELLULAR OR MOBILE TERMINATION, SPECIAL SERVICES) COUNTRY PER MINUTE RATE PER MINUTE RATE Micronesia $0.76 N/A Moldova 0.48 $0.50 Monaco 0.19 0.25 Mongolia 1.66 1.66 Montserrat 0.53 N/A Morocco 0.56 0.66 Mozambique 1.24 N/A Myanmar 2.26 N/A Namibia 0.79 0.95 Nauru 2.95 N/A Nepal 1.26 N/A Netherlands 0.08 0.32 Netherlands Antilles 0.41 0.46 Nevis 0.48 N/A New Caledonia 1.41 N/A New Zealand 0.08 0.29 Nicaragua 0.37 0.46 Niger 0.91 N/A Nigeria 0.56 0.66 Niue Island 3.25 N/A Norway 0.08 0.25 Oman 1.04 1.22 Pakistan 0.33 N/A Palau, Republic of 1.26 N/A Palestine 0.13 0.22 Panama 0.34 0.42 Papua New Guinea 1.03 N/A Paraguay 0.39 0.43 Peru 0.25 0.50 Philippines 0.16 0.21 Poland 0.20 0.40 Portugal (including Madeira Islands) 0.08 0.29

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 Page 43 Effective: November 18, 2015 Release 5


D. Voice Long Distance Services 2. International b. Choice International (2) Rates and Charges (Cont’d) (CELLULAR OR MOBILE TERMINATION, SPECIAL SERVICES) COUNTRY PER MINUTE RATE PER MINUTE RATE Micronesia $0.76 N/A Moldova 0.48 $0.50 Qatar $0.93 $1.09 Reunion Island 1.00 1.33 Romania 0.32 0.48 Russia 0.18 N/A Rwanda 1.16 1.26 San Marino 1.03 N/A Sao Tome 2.79 N/A Saudi Arabia 0.48 N/A Senegal 0.68 0.72 Seychelles Islands 1.47 N/A Sierra Leone 0.71 0.71 Singapore 0.13 N/A Slovak Republic 0.24 0.39 Slovenia 0.56 0.74 Solomon Islands 1.98 N/A Somalia 1.60 N/A South Africa 0.36 0.51 South Sudan 0.44 0.49 Spain 0.08 0.27 Sri Lanka 1.01 1.05 St. Helena 1.24 N/A St. Kitts 0.48 N/A St. Lucia 0.40 0.45 St. Pierre/Miquelon 0.48 N/A St. Vincent/Grenadines 0.54 0.57 Sudan 0.88 0.93 Suriname 1.22 N/A Swaziland 0.75 0.81 Sweden 0.08 0.27 Switzerland 0.08 0.34 Syrian Arab Republic 0.88 N/A Taiwan 0.07 0.12 Tajikistan 0.52 N/A

(T)



D. Voice Long Distance Services 2. International b. Choice International (2) Rates and Charges (Cont’d) (CELLULAR OR MOBILE TERMINATION, SPECIAL SERVICES) COUNTRY PER MINUTE RATE PER MINUTE RATE Tanzania $0.48 N/A Thailand 0.24 N/A Togo 1.08 N/A Tokelau 1.17 N/A Tonga Islands 1.53 N/A Trinidad/Tobago 0.34 N/A Tunisia 0.48 N/A Turkey 0.38 $0.48 Turkmenistan 0.76 N/A Turks & Caicos Islands 0.52 N/A Tuvalu 3.59 N/A Uganda 0.48 0.50 Ukraine 0.26 N/A United Arab Emirates 0.38 0.41 United Kingdom 0.07 0.26 Uruguay 0.39 0.51 Uzbekistan 0.27 N/A Vanuatu, Republic of 4.68 N/A Venezuela 0.22 0.38 Vietnam 0.55 0.56 Wallis & Futuna Islands 3.13 N/A Western Samoa 0.58 N/A Yemen 0.98 1.01 Yugoslavia (includes Serbia) 0.41 0.52 Zaire, Republic of 0.58 0.64 Zambia 0.48 N/A Zimbabwe 0.48 0.56



D. Voice Long Distance Services 2. International (Cont’d) c. Unlimited Canada (1) Allows residential customers to complete international calls to Canada. This service

works in conjunction with the following domestic calling plans. The monthly fee provides unlimited direct dialed long distance calling to Canada each month. Calls to other countries are billed at the rate of the customer’s Qwest international calling plan. The eligible Qwest domestic calling plans are:

• Qwest Unlimited • Qwest Home Phone Unlimited LD • Unlimited Nationwide Calling

MONTHLY RATE

- Per Line $0.00

(N)



D. Voice Long Distance Services 2. International (Cont’d) d. QWEST Plan Latino II (1) General Description QWEST Plan Latino II allows a residential customer to complete direct dialed calls to

Mexico, any zone at any time, for a per-minute rate. This plan includes a monthly fee. (2) Terms and Conditions (a) This plan is available when the customer has subscribed to any Company-provided

consumer long distance base plan direct billed by the Company. (b) An additional per minute rate applies to calls terminated to VoIP or cellular/mobile

devices. (3) Rates and Charges All calls are rounded to the next full minute. Calls to Latin American countries are

billed at the same rate as the Qwest 10 Cents to Mexico Plan. Calls to all other countries are rated at the International Base Rates.

MONTHLY RATE

• Per Account $3.25

MOBILE TERMINATION (CELLULAR) PER MINUTE PER MINUTE

• All calls to Mexico $0.05 $0.25

(C) (C)


SECTION 103 – OBSOLETE CONSUMER VOICE LONG DISTANCE SERVICE OFFERINGS

A. General For description of services and charges see Section 3.A. General of this RSS.



B. Casual Calling 1. Reserved For Future Use



C. Travel 1. Residential Calling Card a. General Description The Residential Calling Card allows customers to make domestic and international calls

away from home anywhere in the United States. To initiate a Residential Calling Card call, the customer dials a toll free 800 number.

The voice response unit ("VRU") then instructs the customer to input the authorization code, which is the customer's billed to number plus four (4) digits. After the proper verification of the authorization code, the VRU guides the customer through the available options.

b. Billing All domestic calls are billed in full minute increments. c. Rates

• Per Minute Rates All Time Periods $0.69 • Surcharge Per Call: 1.25 Operator Surcharge, per call 2.25

d. Payphone Use Charge For applicable Payphone Use Charge, CLC’s FCC’s Informational Tariff.

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 Page 4 Effective: September 1, 2017 Release 3[1]


C. Travel (Cont’d) 1. Reserved For Future Use [1] This page cancels Pages 5 through 69, Release 2.

(T) (D)



D. Voice Long Distance Services 1. Domestic

a. 10 Cent Single Rate Plan (1) General Description The 10 Cent Single Rate Plan allows a residential customer to complete calls state to

state. In addition to any other fees, charges and rates, this plan has a Long Distance Line Charge and/or charges which are billed per month without regard to usage.

(2) Terms and Conditions This plan is only available when the customer subscribes to a retail CenturyLink local

exchange access line. (3) Rates and Charges (a) Per minute rates: All calls are rounded to the next full minute. PER MINUTE RATE


MONTHLY FEE



(T)



D. Voice Long Distance Services 1. Domestic (Cont’d) b. 5 Cent Saver Plan (1) General Description The 5 Cent Saver Plan allows a residential customer to complete calls state to state. In

addition to any other fees, charges and rates, this plan has a Long Distance Line Charge and/or charges which are billed per month without regard to usage.

(2) Terms and Conditions The 5 Cent Saver Plan is only available when the customer subscribes to a retail

CenturyLink local exchange access line. If the customer’s invoiced charges are less than the required minimum monthly

commitment, the customer will be billed and required to pay a short fall charge equal to the difference between the monthly commitment and the actual amount billed. All customer lines on the plan contribute to the minimum requirement.

(3) Rates and Charges (a) Per minute rates: All calls are rounded to the next full minute.

• All Time Periods - Per minute $ 0.05

(b) Monthly Minimum Requirement 12.00 (I) (c) Monthly Fee

• Long Distance Line Charge, per account 2.99

(T)



D. Voice Long Distance Services 1. Domestic (Cont’d) c. 7 Cent Preferred Plan (1) General Description The 7 Cent Preferred Plan allows a residential customer to complete calls state-to-

state. In addition to any other fees, charges and rates, this plan has a Long Distance Line Charge and/or charges which are billed per month without regard to usage.

(2) Terms and Conditions This plan is only available when the customer has subscribed to a retail CenturyLink

local exchange access line. (3) Rates and Charges All calls are rounded to the next full minute. PER MINUTE RATE


MONTHLY FEE



(T)

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO 4 (T) Page 73 Effective: November 18, 2015 Release 2


D. Voice Long Distance Services 1. Domestic (Cont’d) d. Qwest Unlimited Long Distance Plan (1) General Description Qwest Unlimited Long Distance Plan will allow a residential customer to complete an

unlimited number of voice calls state to state for a flat-rated monthly fee. (2) Terms and Conditions (a) The Qwest Unlimited Long Distance Plan is available to all residential customers

who subscribe to a retail Qwest local exchange access line. (b) The monthly fee will be billed in advance, and will apply beginning with the

customer’s first invoice after ordering the Qwest Unlimited Long Distance Plan. (c) The Qwest Unlimited Long Distance Plan does not permit the customer to make

business calls. (d) The Company may monitor the customer’s usage to ensure that the customer’s use of

the Qwest Unlimited Long Distance Plan is consistent with the applicable restrictions and limitations. If the Company has any reason to believe that the customer’s usage is not consistent with the applicable restrictions, the Company may terminate the Qwest Unlimited Long Distance Plan, immediately upon notifying the customer, and convert the customer to another usage sensitive plan of the customer’s choice.

(e) If the customer’s usage exceeds 5,000 minutes of use in any month, the customer

shall be presumed to be in violation of the applicable restrictions. It shall be the responsibility of the customer to demonstrate to the Company that the customer’s use was not a violation of any of the restrictions. Exception: Usage that exceeds 1,250 intrastate minutes of use for customers in the state of Montana shall be presumed in violation as set forth, previously.

(f) The Company may take any other action permitted by this RSS and applicable laws

and regulations where misuse, abuse, improper use or a violation hereof is detected. (g) Call detail is not provided unless specifically requested by the customer, in writing.

Provision of call detail may be subject to a separate charge.

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO 4 Page 74 Effective: July 15, 2016 Release 6


D. Voice Long Distance Services 1. Domestic d. CenturyLink Unlimited Long Distance Plan (Cont’d) (3) Rates and Charges

MONTHLY FEE

• Long Distance Line Charge, per account $ 2.99 • Montana, Per line 34.95 • Montana, Per line with call detail 34.95 • All Other States, Per line 34.00 • All Other States, Per line with call detail 34.00

PER MINUTE


(T) (T)



D. Voice Long Distance Services 1. Domestic (Cont’d) e. Qwest Preferred Unlimited (1) General Description Qwest Preferred Unlimited allows a residential customer to complete an unlimited

number of voice calls state to state for a flat-rated monthly fee. (2) Terms and Conditions (a) Qwest Preferred Unlimited plan is only available to Qwest local residential

customers that have subscribed to various qualifying retail Qwest package of products and services.

(b) The monthly fee will be billed in advance and will apply beginning with the

customer’s first invoice after ordering Qwest Preferred Unlimited. (c) The Qwest Preferred Unlimited does not permit the customer to make business calls. (d) The Company may monitor the customer’s usage to ensure that the customer’s use of

the Qwest Preferred Unlimited is consistent with the applicable restrictions and limitations. If the Company has any reason to believe that the customer’s usage is not consistent with the applicable restrictions, the Company may terminate the Qwest Preferred Unlimited, immediately upon notifying the customer, and convert the customer to another usage sensitive plan of the customer’s choice.

(e) If the customer’s usage exceeds 5,000 minutes of use in any month, the customer

shall be presumed to be in violation of the applicable restrictions. It shall be the responsibility of the customer to demonstrate to the Company that the customer’s use was not a violation of any of the restrictions. Exception: Usage that exceeds 1,250 intrastate minutes of use for customers in the state of Montana shall be presumed in violation as set forth, previously.

(f) The Company may take any other action permitted by this RSS and applicable laws

and regulations where misuse, abuse, improper use or a violation hereof is detected. (g) Call detail is not provided unless specifically requested by the customer, in writing.

Provision of call detail may be subject to a separate charge.



D. Voice Long Distance Services 1. Domestic e. CenturyLink Preferred Unlimited (Cont’d) (3) Rates and Charges

MONTHLY FEE

• Long Distance Line Charge, per account $ 2.99 • Per line 28.00 (I) • Per line with call detail 28.00 (I)

PER MINUTE




D. Voice Long Distance Services 1. Domestic (Cont’d) f. 5 Cent Anywhere Plan (1) General Description The 5 Cent Anywhere Plan offering will allow a residential customer to complete


(2) Terms and Conditions (a) This plan is provided in conjunction with intrastate 5 Cent Anywhere Plan. (b) The 5 Cent Anywhere Plan is only available when the customer subscribes to a Retail

CenturyLink local exchange access line. (3) Rates and Charges PER MINUTE RATE


MONTHLY FEE



(T)



D. Voice Long Distance Services 1. Domestic (Cont’d) g. 7 Cent Anywhere Plan (1) General Description The 7 Cent Anywhere Plan offering will allow a residential customer to complete


(2) Terms and Conditions (a) This plan is provided in conjunction with intrastate 7 Cent Anywhere Plan. (b) The 7 Cent Anywhere Plan is only available when the customer subscribes to a Retail

CenturyLink local exchange access line. PER MINUTE RATE


MONTHLY FEE



(T)



D. Voice Long Distance Services 1. Domestic (Cont’d) h. 5 Cent Preferred Plan (1) General Description The 5 Cent Preferred Plan offering will allow a residential customer to complete

interstate calls. In addition to any other fees, charges and rates, this plan has a Long Distance Line Charge and/or charges which are billed per month without regard to usage

(2) Terms and Conditions (a) This plan is provided in conjunction with intrastate 5 Cent Preferred Plan. (b) The 5 Cent Preferred Plan is only available when the customer subscribes to a

qualifying Retail CenturyLink local exchange access package (3) Rates and Charges PER MINUTE RATE


MONTHLY FEE



(T)



D. Voice Long Distance Services 1. Domestic (Cont’d) i. Value Credit (1) General Description Value Credit allows a residential customer to complete calls state to state. (2) Terms and Conditions This plan is only available to customers subscribing to a retail Qwest local exchange

access line with one of the following plans: Qwest 10 Cent Single Rate Plan, Qwest 5 Cent Save Plan, Qwest 7 Cent Preferred Plan.

A customer must be able to demonstrate to Qwest’s reasonable satisfaction that the

customer has been made an offer by another interexchange carrier and that the customer intends to accept the offer as an inducement to subscribe to, or remain subscribed to, such other interexchange carrier’s services.

The Company will reduce the per minute rate by $0.01 on state to state long distance

for the first 12 months of the plan. (3) Rates and Charges

• Per minute rates:

- See rates for Qwest 10 Cent Single Rate Plan, Qwest 5 Cent Save Plan, Qwest 7 Cent Preferred Plan. The Value Credit rate is a $0.01 reduction of the plan rate for the first 12 months of the plan.



D. Voice Long Distance Services 1. Domestic (Cont’d) j. CenturyLink Choice Long Distance (1) Description The CenturyLink Choice Long Distance Plan is offered to residential customers for

intraLATA and interLATA, direct dialed (1+), interstate (United States, only), non-business, voice calling. The CenturyLink Choice Long Distance Plan offers subscribing customers these services with a maximum monthly charge for qualifying calls and recurring monthly plan fees. All fees, charges and rates, including usage charges, billed each month as part of Plan (excluding taxes, regulatory assessments, and the like) apply to and count toward the maximum monthly charge for that month. Recurring monthly fees and charges do not provide any minutes of use. The CenturyLink Choice Long Distance Plan is available only when a corresponding intrastate CenturyLink Choice Long Distance Plan is ordered and provisioned on the same line, and the fees, charges and rates, including usage charges, billed as part of the corresponding intrastate Plan (excluding taxes, regulatory assessments, and the like) also apply to and count toward the maximum monthly charge for that month.

(2) Terms and Conditions (a) This plan is provided only in conjunction with the corresponding intrastate

CenturyLink Choice Long Distance Plan available to the residential customer ordering the Plan. Applicable rates for the corresponding intrastate Plan, including rates for intrastate usage and additional monthly charges, if any, are set out in the tariff, catalog, price list, rates and services schedule or the like for the corresponding intrastate Plan.

(b) The Plan is not offered for intraLATA only, or, interstate only, use. (c) Call detail is provided. (d) The Company may take any other action permitted by this RSS and applicable laws

and regulations where misuse, abuse, improper use or a violation hereof is detected.

(T) (T) (T) (T) (T) (T)



D. Voice Long Distance Services 1. Domestic j. CenturyLink Choice Long Distance (2) Terms and Conditions (Cont’d) (e) The customer must comply with all of the use restrictions and limitations of the Plan,

and the Company may monitor the customer’s usage to ensure that the customer’s use is consistent with the applicable restriction for residential use only (no business use). If the Company has any reason to believe that the customer’s usage is not consistent with the applicable restrictions, or if the customer’s use exceeds 5,000 minutes in any month, the customer must clearly demonstrate that the use is consistent with the restrictions and limitations of the Plan, and if the customer fails to do so, then the Company may terminate the customer’s Plan upon notice, and the customer must select another usage sensitive plan.

(3) Rates and Charges PER MINUTE MONTHLY FEE

• With CenturyLink local service (except customers in Montana) Interstate Plan Fee, per line $12.00 (I) • With local service from other than CenturyLink and Montana customers Interstate Plan Fee, per line 12.00 (I) • Long Distance Line Charge, per account 2.99 • Total Maximum Monthly Charge (includes monthly fees and usage) 20.00

• Per minute rate, up to maximum monthly charge $0.10 • Usage above maximum monthly charge —

(T) (T)



D. Voice Long Distance Services 1. Domestic (Cont’d) k. Qwest Choice Unlimited - Residence (1) Description The Qwest Choice Unlimited Plan allows a residential customer to complete interstate

direct dialed voice calls for a flat rated monthly fee. (2) Terms and Conditions (a) This plan is provisioned in conjunction with the intrastate Qwest Choice Unlimited

calling plan under which Qwest provides intrastate long distance usage. (b) Calls made using the Qwest Choice Unlimited calling plan are billed in full minute

increments. (c) The Qwest Choice Unlimited calling plan is only available to customers subscribing

to retail local service from Qwest Corp. (d) The monthly fee will be billed, in advance, and will apply beginning with customer’s

first invoice after ordering the Qwest Choice Unlimited calling plan. The monthly fee provides unlimited direct dialed interstate and/or intrastate long distance calling each month.

(e) Certain restrictions apply. The Qwest Choice Unlimited calling plan may not be used

in conjunction with the following: auto dialers, long distance Internet access, call center applications including, but not limited to, auto dialers, PBX trunks, ground start line or trunks, ISDN services, foreign exchange services, public telephone services, public access smart-pay phones, analog to digital conversion digital PBX services, WATS services, PBX services, non-square electronic key telephone systems, hybrid key telephone systems, predictive calling/dialing systems, automatic outbound dialing systems, any type of automatic call distribution system, or the functional equivalent of any such system listed above. The Company may monitor customer’s usage to ensure that customer’s use of the Qwest Choice Unlimited calling plan is consistent with the applicable restrictions. If the Company determines customer is in violation of above listed restrictions, customer shall forfeit eligibility for rates under this plan and will be moved to a usage sensitive plan of customer’s choice.



D. Voice Long Distance Services 1. Domestic k. Qwest Choice Unlimited - Residence (2) Terms and Conditions (Cont’d) (f) If customer’s usage exceeds 5,000 Minutes Of Use in any month, customer shall be


(g) The Company may take any other action permitted by this RSS and applicable laws

and regulations where misuse, abuse, improper use or a violation hereof is detected. (h) Where billing facilities exist, call detail is not provided on the customer’s paper

invoice unless the customer contacts the Company and requests that their call detail appear on their paper bill from Qwest.

(i) A discount on the long distance calling plan monthly fee will be offered to customers

who subscribe to qualifying Qwest services as identified by the Company.

• To be eligible for the discount under the Qwest Choice Unlimited Plan, a residence customer must subscribe to a Qwest residential local service package of products and services or a Qwest residential, single party/individual, flat rate local access line where available. The eligible retail Qwest local packages are: Qwest Choice Home, Qwest Choice Two-Line Home, Qwest Choice Home Plus, Qwest Choice Two-line Home Plus, CustomChoice, Two-Line CustomChoice, Two-Line CustomChoice Plus, CustomChoice–Complete, Two-Line CustomChoice-Complete, SelectPak, PopularChoice, Two-Line PopularChoice, ValueChoice, Two-Line ValueChoice, PreferredChoice, Two-Line PreferredChoice, SmartPak, State Choice and Custom Choice.

• The discount applies only to full month billings of the Qwest Choice Unlimited

Plan.



D. Voice Long Distance Services 1. Domestic k. CenturyLink Choice Unlimited - Residence (Cont’d) (3) Rates and Charges PER MINUTE RATE MONTHLY RATE

• All Time Periods

- Per Minute — —

• Per Line — $31.00 • Discount with qualifying Retail Qwest local service package

- Discount Per Account — 5.00

• Long Distance Line Charge, per account 2.99

(T) (T)



D. Voice Long Distance Services 1. Domestic (Cont’d) l. Managed Long Distance (1) General Description Managed Long Distance is provided to residential customers in lieu of a security

deposit and will allow customers to complete 1+ dialed calls. (2) Terms and Conditions (a) Managed Long Distance is only available when the customer subscribes to a retail

CenturyLink local exchange access line. (b) Managed Long Distance permits customers to make up to a pre-determined limit of

long distance calling. The pre-determined limit of $20.00 applies. (c) As customers use Managed Long Distance at the beginning of each long distance

call, the customer will receive a voice prompt, in English, announcing the number of minutes remaining of the pre-determined limit. When the customer reaches the pre-determined limit, they will receive a voice prompt, in English, announcing that the pre-determined limit for the month has been reached and the call will be disconnected.

(d) The pre-determined limit is applied on a per calendar month. (e) Any unused portion of the pre-determined limit is not carried over from month to

month. (f) Customers are only billed for the interstate calls that are made. (g) Technical limitations may permit normally limited calls or calls in excess of spending

limit. Customer is responsible for all long distance charges, even in excess of spending limits.

(3) Rates and Charges PER MINUTE RATE


MONTHLY FEE


(T)



D. Voice Long Distance Services 1. Domestic (Cont’d) m. 300 Minute Plan (1) Description The 300 Minute Plan will allow a residential customer to complete interstate direct

dialed calls that has a monthly fee. (2) Terms and Conditions (a) This plan is provisioned in conjunction with the intrastate 300 Minute Plan under

which CenturyLink provides intrastate long distance usage. (b) The 300 Minute Plan is only available to residential customers subscribing to retail

local service from CenturyLink. (c) Calls made using the 300 Minute Plan are billed in full minute increments. (3) Rates and Charges PER MINUTE RATE

• Over 300 Minutes - Per Minute $0.10

MONTHLY FEE

• Per Line $12.00 (I)


(T)



D. Voice Long Distance Services 1. Domestic (Cont’d) n. CenturyLink Membership Plan (1) General Description The CenturyLink Membership Plan is a direct-dial toll plan designed for residential

customers only. The plan offers interstate toll calling any time of the day, any day of the week. An annual membership fee must be paid per line at the time of subscription. In addition to any other fees, charges and rates, this plan has a Long Distance Line Charge and/or charges which are billed per month without regard to usage.

(2) Terms and Conditions This plan is only available to customers subscribing to local service from a carrier

other than CenturyLink. (c) Billing Calls are billed in full minute increments. (d) Rates PER MINUTE RATE


ANNUAL FEE

• Per Line $31.95 (I)


(T)



D. Voice Long Distance Services 1. Domestic (Cont’d) o. CenturyLink 250 Plan (1) General Description The CenturyLink 250 Plan is a direct-dial toll plan designed for new and existing

residential customers. Customers may make a total of 250 interstate minutes of use any time of the day, any day of the week for a monthly fee. A monthly fee will be applied beginning with the customer’s first invoice. Interstate toll minutes-of-use over 250 minutes is priced as shown. In addition to any other fees, charges and rates, this plan has a Long Distance Line Charge and/or charges which are billed per month without regard to usage.

(2) Terms and Conditions

• Calling card minutes are not included. • International calls are not included. • Instate calls are not included. • Calls must be direct-dialed from the customer’s residential telephone. • Carryover of minutes from month to month is not allowed. Unused minutes will be

forfeited. • This plan is only available to customers subscribing to local service from a carrier

other than Qwest.

(3) Billing Calls are billed in full minute increments. (4) Rates MONTHLY FEE PER MINUTE

• Per each 2 lines $9.95 $0.07 • Long Distance Line Charge, per account 2.99

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D. Voice Long Distance Services 1. Domestic (Cont’d) p. Membership Calling Plan (1) General Description The Membership Calling Plan is a direct-dial long distance calling plan designed for

residential customers only. The plan offers interstate long distance calling any time of the day, any day of the week. An annual membership fee applies.

(2) Terms and Conditions The Membership Calling Plan is only available when the customer subscribes to a

Retail CenturyLink local exchange access line. (3) Billing Residential calls are measured and billed for an initial period of 60 seconds and timed

in 60-second increments. Fractional minutes of use are rounded to the next full minute.

(4) Rates PER MINUTE RATE


ANNUAL FEE

• Per Line $32.00 (I)


(T)

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D. Voice Long Distance Services 1. Domestic (Cont’d) q. Qwest Home Phone Unlimited LD (1) Description The Qwest Home Phone Unlimited LD calling plan will allow a residential customer

to complete interstate or state-to-state direct dialed voice calls. The monthly charges/fees are billed per month without regard to usage.

(2) Terms and Conditions (a) This plan is provisioned in conjunction with the intrastate Qwest Home Phone

Unlimited LD calling plan under which Qwest provides intrastate long distance usage and has a flat rated monthly charge which is billed per month without regard to usage.

(b) The monthly recurring charges and fees set forth below will apply for this interstate

plan. These charges and fees are in addition to the monthly recurring charge applicable to the corollary intrastate Qwest Home Phone Unlimited LD calling plan.

(c) Calls made using Qwest Home Phone Unlimited LD calling plan are billed in full

minute increments. (d) The monthly charges and fees provide unlimited direct dialed interstate long distance

calling each month. (e) Certain restrictions apply. The Qwest Home Phone Unlimited LD calling plan may

not be used in conjunction with the following: auto dialers, prolonged long distance Internet access connections, call center applications including, but not limited to, auto dialers, PBX trunks, ground start line or trunks, ISDN services, foreign exchange services, public telephone services, public access smart-pay phones, analog to digital conversion digital PBX services, WATS services, PBX services, non-square electronic key telephone systems, hybrid key telephone systems, predictive calling/dialing systems, automatic outbound dialing systems, any type of automatic call distribution system, or the functional equivalent of any such system listed above. The Qwest Home Phone Unlimited LD calling plan may not be used in conjunction with usage from multi-party conference calls. A customer may not use this service for connection to data service or for any other use that does not involve a single path person-to-person conversation or voice message. The customer may not use this service to complete multiple simultaneous outgoing calls through use of a LEC-provided feature that provides multiple paths over a single line. The customer may not use this service for commercial use. The Company may monitor customer’s usage to ensure that customer’s use of the Qwest Unlimited calling plan is consistent with the applicable restrictions. If the Company determines the customer has violated the terms and conditions of the service, the customer’s long distance service will be suspended.

(M) Material moved from Section 3, Page 11.

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CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO 4 Page 90.2 Effective: January 12, 2018 Release 1


D. Voice Long Distance Services 1. Domestic q. Home Phone Unlimited LD (2) Terms and Conditions (Cont’d) (f) If customer’s usage exceeds 5,000 Minutes of Use in any month, customer shall be



and regulations where misuse, abuse, improper use or a violation hereof is detected. (h) Call detail may be provided upon customer request. (i) In order to be eligible for this offer, customers must have a qualifying Qwest local

exchange service package. The eligible Qwest local exchange service packages are:

• Qwest Home Phone package (PGOQU)


PER MINUTE RATE


INTERSTATE MONTHLY RATE

• Per Line $11.00 • Long Distance Line Charge, per account 2.99


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D. Voice Long Distance Services (Cont’d) 2. International a. CenturyLink International Savings Anytime Plan - Grandfathered Effective April 5, 2004, CenturyLink International Savings Anytime Plan Rates are

grandfathered to new customers and to customers who move or disconnect service. (1) General Description CenturyLink International Savings Anytime Plan allows a residential customer, who

subscribes to an Interstate Calling Plan, to complete international calls at a discounted rate for a monthly fee.

(2) Rates and Charges Calls are measured and billed for an initial period of 60 seconds and timed in 60-

second increments for usage over the initial 60 seconds. All calls are rounded to the next full minute.

• Monthly Fee, per account $7.00 (I)

COUNTRY PER MINUTE Afghanistan $0.37 Albania 1.09 Algeria 0.48 Andorra 0.46 Angola 1.44 Anguilla 0.57 Antarctica (Casey Base) 0.51 Antarctica (Scott Base) 0.51 Antigua (Barbuda) 0.46 Argentina 0.28 Armenia 0.58 Aruba 0.45 Ascension Island 1.11 Australia (including Tasmania) 0.12 Austria 0.11 Azerbaijan 0.83

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D. Voice Long Distance Services 2. International a. Qwest International Savings Anytime Plan - Grandfathered (2) Rates and Charges (Cont’d) COUNTRY PER MINUTE Bahamas $0.24 Bahrain 0.64 Bangladesh 0.52 Barbados 0.50 Belarus 0.34 Belgium 0.11 Belize 0.64 Benin 0.65 Bermuda 0.18 Bhutan 1.80 Bolivia 0.39 Bosnia/Herzegovina 0.34 Botswana 0.83 Brazil 0.23 British Virgin Islands 0.46 Brunei 0.84 Bulgaria 0.34 Burkina Faso 1.02 Burundi 1.85 Cambodia 2.28 Cameroon 0.48 Canada 0.05 Cape Verde Islands 0.81 Cayman Islands 0.24 Central African Republic 1.47 Chad 2.42 Chile 0.24 China 0.16 Christmas/Cocos Islands 0.22 Colombia 0.28 Comoros 3.51 Congo 0.73 Cook Islands 1.61 Costa Rica 0.27 Croatia 0.32 Cuba 0.61 Cyprus 0.55 Czech Republic 0.26



D. Voice Long Distance Services 2. International a. Qwest International Savings Anytime Plan - Grandfathered (2) Rates and Charges (Cont’d) COUNTRY PER MINUTE Denmark $0.11 Diego Garcia 1.44 Djibouti 0.95 Dominica 0.50 Dominican Republic 0.27 East Timor 2.50 Ecuador 0.34 Egypt 0.38 El Salvador 0.28 Equatorial Guinea 2.55 Eritrea 0.88 Estonia 0.65 Ethiopia 1.02 Faeroe Islands 0.52 Falkland Islands 1.18 Fiji Islands 1.02 Finland 0.11 France 0.12 French Antilles (including Martinique, St. Barthelmey, and St. Martin) 0.65 French Guiana 0.65 French Polynesia 1.31 Gabon 1.14 Gambia 0.58 Georgia 0.78 Germany 0.12 Ghana 0.46 Gibraltar 1.02 Greece 0.11 Greenland 0.58 Grenada 0.44 Guadeloupe 0.60 Guantanamo Bay 0.59



D. Voice Long Distance Services 2. International a. Qwest International Savings Anytime Plan - Grandfathered (2) Rates and Charges (Cont’d) COUNTRY PER MINUTE Guatemala $0.28 Guinea 0.81 Guinea-Bissau 1.61 Guyana 0.82 Haiti 0.48 Honduras 0.42 Hong Kong 0.09 Hungary 0.27 Iceland 0.48 India 0.40 Indonesia 0.33 INMARSAT 8.00 International Networks 1.83 Iran 0.58 Iraq 0.88 Ireland 0.12 Israel 0.13 Italy 0.12 Ivory Coast 0.68 Jamaica 0.45 Japan 0.10 Jordan 0.58 Kazakhstan 0.21 Kenya 0.66 Kiribati 1.20 Korea, Democratic Peoples Rep. of 1.10 Korea, Rep. of 0.12 Kuwait 0.46 Kyrgyztan 0.44 Laos 2.39 Latvia 0.34 Lebanon 0.54 Lesotho 0.83

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO 4 Page 95 Effective: June 1, 2016 Release 3


D. Voice Long Distance Services 2. International a. Qwest International Savings Anytime Plan - Grandfathered (2) Rates and Charges (Cont’d) COUNTRY PER MINUTE Liberia $0.58 Libya 0.95 Liechtenstein 0.11 Lithuania 0.34 Luxembourg 0.11 Macao 0.76 Macedonia 0.55 Madagascar 2.20 Malawi 0.48 Malaysia 0.18 Maldives 1.41 Mali Republic 1.03 Malta 0.71 Marshall Islands 0.73 Mauritania 0.98 Mauritius 1.22 Mexico Rate Steps 1 - 8 0.09 Micronesia 0.76 Moldova 0.48 Monaco 0.11 Mongolia 1.66 Montserrat 0.53 Morocco 0.56 Mozambique 1.24 Myanmar 2.26

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D. Voice Long Distance Services 2. International a. Qwest International Savings Anytime Plan - Grandfathered (2) Rates and Charges (Cont’d) COUNTRY PER MINUTE Namibia $0.79 Nauru 1.13 Nepal 1.26 Netherlands 0.11 Netherlands Antilles 0.41 Nevis 0.48 New Caledonia 1.41 New Zealand 0.11 Nicaragua 0.39 Niger 0.91 Nigeria 0.56 Niue Island 1.77 Norway 0.11 Oman 1.04 Pakistan 0.39 Palau 1.26 Palestine 0.13 Panama 0.34 Papua New Guinea 1.03 Paraguay 0.39 Peru 0.34 Philippines 0.19 Poland 0.22 Portugal (including Madeira Islands) 0.11 Qatar 0.93 Reunion Island 1.00 Romania 0.32 Russia 0.20 Rwanda 1.16 San Marino 1.03 Sao Tome 1.55 Saudi Arabia 0.48 Senegal 0.68



D. Voice Long Distance Services 2. International a. Qwest International Savings Anytime Plan - Grandfathered (2) Rates and Charges (Cont’d) COUNTRY PER MINUTE Seychelles Islands $1.47 Sierra Leone 0.58 Singapore 0.13 Slovakia 0.24 Slovenia 0.56 Solomon Islands 1.17 Somalia 1.60 South Africa 0.36 South Sudan 0.44 Spain 0.12 Sri Lanka 1.01 St. Helena 1.12 St. Kitts 0.48 St. Lucia 0.40 St. Pierre/Miquelon 0.48 St. Vincent/Grenadines 0.54 Sudan 0.88 Suriname 1.22 Swaziland 0.75 Sweden 0.11 Switzerland 0.11 Syria 0.88 Taiwan 0.10 Tajikistan 0.98 Tanzania 0.48 Thailand 0.24 Togo 1.08 Tokelau 1.42 Tonga Islands 1.53 Trinidad/Tobago 0.34 Tunisia 0.48 Turkey 0.41 Turkmenistan 0.44 Turks & Caicos Islands 0.52 Tuvalu 1.79



D. Voice Long Distance Services 2. International a. Qwest International Savings Anytime Plan - Grandfathered (2) Rates and Charges (Cont’d) COUNTRY PER MINUTE Uganda $0.48 Ukraine 0.26 United Arab Emirates 0.38 United Kingdom 0.07 Uruguay 0.39 Uzbekistan 0.44 Vanuatu 2.33 Venezuela 0.23 Vietnam 0.64 Wallis & Futuna 2.29 Western Samoa 0.98 Yemen, Arab Republic 0.95 Yemen, Dem. 0.98 Yugoslavia 0.41 Zaire 0.58 Zambia 0.58 Zimbabwe 0.48



D. Voice Long Distance Services 2. International a. Qwest International Savings Anytime Plan - Grandfathered (2) Rates and Charges (Cont’d) The following surcharge rates apply to cellular calls terminated in the following

countries. This charge is in addition to the per-minute rates that apply for the call. COUNTRY PER MINUTE SURCHARGE Andorra $0.10 Australia 0.17 Austria 0.17 Belgium 0.20 Bolivia 0.07 Brazil 0.11 Bulgaria 0.05 Cambodia 0.08 Chile 0.16 Christmas Island 0.17 Cocos Island 0.17 Colombia 0.01 Croatia 0.09 Cyprus 0.15 Czech Republic 0.14 China 0.15 Denmark 0.20 Easter Island 0.16 Egypt 0.04 El Salvador 0.14 Estonia 0.16 Finland 0.20 France 0.28 French Antilles 0.19 rench Guiana 0.19 Germany 0.17 Greece 0.13 Guadeloupe 0.19



D. Voice Long Distance Services 2. International a. Qwest International Savings Anytime Plan - Grandfathered (2) Rates and Charges The following surcharge rates apply to cellular calls terminated in the following

countries. This charge is in addition to the per-minute rates that apply for the call. (Cont’d)

COUNTRY PER MINUTE SURCHARGE Haiti $0.22 Hungary 0.12 Iceland 0.18 Indonesia 0.08 Ireland 0.20 Isreal 0.10 Italy 0.18 Japan 0.19 Jordan 0.03 Korea (South) 0.09 Latvia 0.10 Lebanon 0.13 Lithuania 0.02 Luxembourg 0.18 Malaysia 0.17 Martinique 0.19 Mexico 0.25 Monaco 0.19 Morocco 0.06 Netherlands 0.20 Netherland Antilles 0.18 New Zealand 0.16 Norway 0.15 Oman 0.14 Panama 0.32 Paraguay 0.06 Peru 0.21 Philippines 0.04 Pitcairn Island 0.16 Poland 0.19 Portugal 0.18



D. Voice Long Distance Services 2. International a. Qwest International Savings Anytime Plan - Grandfathered (2) Rates and Charges The following surcharge rates apply to cellular calls terminated in the following

countries. This charge is in addition to the per-minute rates that apply for the call. (Cont’d)

COUNTRY PER MINUTE SURCHARGE Qatar $0.17 Reunion Island 0.19 Slovakia 0.08 Slovenia 0.11 South Africa 0.14 Spain 0.18 Sweden 0.21 Switzerland 0.21 Taiwan 0.08 Tanzania 0.17 Tasmania 0.17 Turkey 0.02 United Kingdom 0.22 Uruguay 0.33 Vatican City 0.18 Venezuela 0.14 Vietnam 0.15 Western Sahara 0.06 Zanzibar 0.17 Zaire 0.10



D. Voice Long Distance Services 2. International (Cont’d) b. 60 Minute Asia Savings Plan - Grandfathered Effective April 5, 2004, 60 Minute Asia Savings Plan rates are grandfathered to new

customers and to customers who move or disconnect service. (1) General Description 60 Minute Asia Savings allows a residential customer to complete 60 minutes of calls

to Asia for a flat monthly fee. (2) Terms and Conditions This plan is available when the customer has subscribed to any Company-provided

consumer long distance base plan except Managed Long Distance. Carry over of minutes from month to month is not allowed. Unused minutes will be

forfeited. Asian countries include China, Hong Kong, Japan, Singapore and South Korea. (3) Rates and Charges All calls are rounded to the next full minute.

MONTHLY

• Per account $7.00

PER MINUTE

• Rates after first 60 minutes [1]

[1] After the first 60 minutes of calls to Asia, the rates billed are those specified for Q.world. The Q.world monthly rate does not apply in this instance.



D. Voice Long Distance Services 2. International (Cont’d) c. Qwest Plan Latino (1) General Description Qwest Plan Latino allows a residential customer to complete direct dialed calls to

Mexico, any zone at any time, for a per-minute rate. This plan includes a monthly fee. (2) Terms and Conditions (a) This plan is available when the customer has subscribed to any Company-provided

consumer long distance base plan direct billed by the Company. (b) A different per minute rate applies to calls terminated to cellular or mobile devices. (3) Rates and Charges All calls are rounded to the next full minute. Calls to Latin American countries are

billed at the same rate as the Qwest 10 Cents to Mexico Plan. Calls to all other countries are rated at the International Base Rates.

MONTHLY RATE

• Per account $5.99





D. Voice Long Distance Services 2. International (Cont’d) d. Q.world - Grandfathered Effective April 5, 2004, Q.world Rates are grandfathered to new customers and to

customers who move or disconnect service. The following per minute rates are applicable to outbound international calls placed by

customers subscribing to Q.world. The customer will be charged a $3.00 per month fee when subscribing to Q.world. Consumer calls are measured and billed for an initial period of 60 seconds and timed in 60-second increments for usage over 60 seconds. Fractional minutes of use are rounded up to the next billing increment. Fractional minutes of use are rounded up to the next billing increment.

COUNTRY PER MINUTE Afghanistan $1.68 Albania 1.11 Algeria 0.53 American Samoa 0.38 Andorra 0.48 Angola 1.46 Anguilla 0.59 Antarctica (Casey Base) 0.54 Antarctica (Scott Base) 0.54 Antigua (Barbuda) 0.48 Argentina 0.30 Armenia 0.64 Aruba 0.47 Ascension Island 1.13 Australia (including Tasmania) 0.14 Austria 0.13 Azerbaijan 0.85



D. Voice Long Distance Services 2. International d. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Bahamas $0.26 Bahrain 0.71 Bangladesh 0.54 Barbados 0.52 Belarus 0.38 Belgium 0.13 Belize 0.71 Benin 0.67 Bermuda 0.20 Bhutan 1.82 Bolivia 0.41 Bosnia/Herzegovina 0.38 Botswana 0.85 Brazil 0.25 British Virgin Islands 0.48 Brunei 0.86 Bulgaria 0.38 Burkina Faso 1.04 Burundi 1.87 Cambodia 2.30 Cameroon 0.53 Cape Verde Islands 0.83 Cayman Islands 0.27 Central African Republic 1.49 Chad 2.44 Chile 0.26 China 0.18 Christmas/Cocos Islands 0.24 Colombia 0.30 Comoros 3.53 Congo 0.75 Cook Islands 1.63 Costa Rica 0.29



D. Voice Long Distance Services 2. International d. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Croatia $0.34 Cuba 0.63 Cyprus 0.57 Czech Republic 0.28 Denmark 0.13 Diego Garcia 1.46 Djibouti 0.97 Dominica 0.52 Dominican Republic 0.29 East Timor 2.75 Ecuador 0.36 Egypt 0.40 El Salvador 0.30 Equatorial Guinea 2.57 Eritrea 0.97 Estonia 0.67 Ethiopia 1.04 Faeroe Islands 0.54 Falkland Islands 1.20 Fiji Islands 1.04 Finland 0.13 France 0.14 French Antilles (including Martinique, St. Barthelmey, and St. Martin) 0.67 French Guiana 0.67 French Polynesia 1.33 Gabon 1.16 Gambia 0.64 Georgia 0.80 Germany 0.14 Ghana 0.48 Gibraltar 1.04 Greece 0.13 Greenland 0.60



D. Voice Long Distance Services 2. International d. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Grenada $0.46 Guadeloupe 0.62 Guantanamo Bay 0.61 Guatemala 0.30 Guinea 0.83 Guinea-Bissau 1.63 Guyana 0.84 Haiti 0.50 Honduras 0.44 Hong Kong 0.11 Hungary 0.29 Iceland 0.50 India 0.42 Indonesia 0.35 Inmarsat-East Atlantic 9.00 Inmarsat-Indian Ocean 9.00 Inmarsat-Pacific Ocean 9.00 Inmarsat-West Atlantic 9.00 International Networks 1.83 Iran 0.60 Iraq 0.97 Ireland 0.14 Israel 0.15 Italy 0.14 Ivory Coast 0.75 Jamaica 0.47 Japan 0.12 Jordan 0.60 Kazakhstan 0.31 Kenya 0.68 Kiribati 1.22 Korea, Democratic Peoples Rep. of 1.12 Korea, Rep. of 0.14 Kuwait 0.51 Kyrgyztan 0.49



D. Voice Long Distance Services 2. International d. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Laos $2.41 Latvia 0.38 Lebanon 0.60 Lesotho 0.85 Liberia 0.64 Libya 0.97 Liechtenstein 0.13 Lithuania 0.38 Luxembourg 0.13 Macao 0.78 Macedonia 0.57 Madagascar 2.22 Malawi 0.53 Malaysia 0.20 Maldives 1.43 Mali Republic 1.05 Malta 0.73 Marshall Islands 0.75 Mauritania 1.00 Mauritius 1.24 Mayotte Island 3.53 Micronesia 0.78 Moldova 0.50 Monaco 0.13 Mongolia 1.68 Montserrat 0.55 Morocco 0.58 Mozambique 1.26 Myanmar 2.28 Namibia 0.81 Nauru 1.15 Nepal 1.28 Netherlands 0.13 Netherlands Antilles 0.43



D. Voice Long Distance Services 2. International d. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Nevis $0.60 New Caledonia 1.43 New Zealand 0.13 Nicaragua 0.41 Niger 0.93 Nigeria 0.58 Niue Island 1.79 Norfolk Island 1.73 Norway 0.13 Oman 1.06 Pakistan 0.41 Palau 1.28 Palestine 0.17 Panama 0.36 Papua New Guinea 1.05 Paraguay 0.43 Peru 0.36 Philippines 0.21 Poland 0.24 Portugal (including Madeira Islands) 0.13 Qatar 0.95 Reunion Island 1.02 Romania 0.34 Russia 0.22 Rwanda 1.18 San Marino 1.05 Sao Tome 1.57 Saudi Arabia 0.50 Senegal 0.75 Seychelles Islands 1.49 Sierra Leone 0.64 Singapore 0.15



D. Voice Long Distance Services 2. International d. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Slovakia $0.27 Slovenia 0.58 Solomon Islands 1.19 Somalia 1.62 South Africa 0.38 Spain 0.14 Sri Lanka 1.03 St. Helena 1.14 St. Kitts 0.50 St. Lucia 0.44 St. Pierre/Miquelon 0.50 St. Vincent/Grenadines 0.56 Sudan 0.97 Suriname 1.24 Swaziland 0.77 Sweden 0.13 Switzerland 0.13 Syria 0.97 Taiwan 0.12 Tajikistan 1.00 Tanzania 0.53 Thailand 0.26 Togo 1.10 Tokelau 1.44 Tonga Islands 1.55 Trinidad/Tobago 0.36 Tunisia 0.53 Turkey 0.43 Turkmenistan 0.49 Turks & Caicos Islands 0.54 Tuvalu 1.81



D. Voice Long Distance Services 2. International d. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Uganda $0.53 Ukraine 0.28 United Arab Emirates 0.40 United Kingdom 0.09 Uruguay 0.43 Uzbekistan 0.49 Vanuatu 2.35 Vatican City 0.14 Venezuela 0.25 Vietnam 0.66 Wallis & Futuna 2.31 Western Samoa 1.00 Yemen, Arab Republic 0.97 Yemen DEM 1.00 Yugoslavia 0.43 Zaire 0.64 Zambia 0.64 Zimbabwe 0.53 Canada

• All Time Periods 0.07 Mexico

• All Time Periods - Rate Steps 1 - 8 0.10

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D. Voice Long Distance Services 2. International d. Q.world – Grandfathered (Cont’d) The following surcharge rates apply to cellular calls terminated in the following

countries. This charge is in addition to the per-minute rates that apply for the call. COUNTRY PER MINUTE Andorra $0.10 Australia 0.17 Austria 0.17 Belgium 0.20 Bolivia 0.07 Brazil 0.11 Bulgaria 0.05 Cambodia 0.08 Chile 0.16 Christmas Island 0.17 Cocos Island 0.17 Colombia 0.01 Croatia 0.09 Cyprus 0.15 Czech Republic 0.14 China 0.15 Denmark 0.20 Easter Island 0.16 Egypt 0.04 El Salvador 0.14 Estonia 0.16 Finland 0.20 France 0.28 French Antilles 0.19 French Guiana 0.19 Germany 0.17 Greece 0.13 Guadeloupe 0.19



D. Voice Long Distance Services 2. International d. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Haiti $0.22 Hungary 0.12 Iceland 0.18 Indonesia 0.08 Ireland 0.20 Isreal 0.10 Italy 0.18 Japan 0.19 Jordan 0.03 Korea (South) 0.09 Latvia 0.10 Lebanon 0.13 Lithuania 0.02 Luxembourg 0.18 Malaysia 0.17 Martinique 0.19 Mexico 0.25 Monaco 0.19 Morocco 0.06 Netherlands 0.20 Netherland Antilles 0.18 New Zealand 0.16 Norway 0.15 Oman 0.14 Panama 0.32 Paraguay 0.06 Peru 0.21 Philippines 0.04 Pitcairn Island 0.16 Poland 0.19 Portugal 0.18 Qatar 0.17 Reunion Island 0.19



D. Voice Long Distance Services 2. International d. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Slovakia $0.08 Slovenia 0.11 South Africa 0.14 Spain 0.18 Sweden 0.21 Switzerland 0.21 Taiwan 0.08 Tanzania 0.17 Tasmania 0.17 Turkey 0.02 United Kingdom 0.22 Uruguay 0.33 Vatican City 0.18 Venezuela 0.14 Vietnam 0.15 Western Sahara 0.06 Zanzibar 0.17 Zaire 0.10



D. Voice Long Distance Services 2. International (Cont’d) e. Qwest Mexico 180 The Qwest Mexico 180 plan allows residential customers to complete 180 minutes of

direct dialed calls to anywhere in Mexico for a flat monthly fee. This plan is available when the customer has subscribed to any Qwest residential long

distance domestic plan. Carry over of minutes from month to month is not allowed. Unused minutes will be

forfeited. All calls are rounded to the next full minute. Calls to other countries are billed at the rate of the customers Qwest Choice International

Calling Plan rates or at the International Base Rates. A discount on the monthly fee will be offered to customers who subscribe to a qualifying

Qwest local home package as identified by the Company. A different per minute rate applies to calls terminated to cellular or mobile devices.

MONTHLY RATE • Per Account $20.00 • Discount with qualifying Qwest local home package,

- discount per account 5.00


• Per minute rate applies after the initial 180 minutes of use for each billing month $0.12 $0.25

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE I INTERSTATE/INTERNATIONAL NO 4 Page 116 Effective: June 1, 2016 Release 3


D. Voice Long Distance Services 2. International (Cont’d) f. Qwest Mexico 360 The Qwest Mexico 360 plan allows residential customers to complete 360 minutes of

direct dialed calls to anywhere in Mexico for a flat monthly fee. This plan is available when the customer has subscribed to any Qwest residential long

distance plan. Carry over of minutes from month to month is not allowed. Unused minutes will be

forfeited. All calls are rounded to the next full minute. Calls to other countries are billed at the rate of the customers Qwest Choice International

Calling Plan rates or at the International Base Rates. A discount on the monthly fee will be offered to customers who subscribe to a qualifying

Qwest local home package as identified by the Company. A different per minute rate applies to calls terminated to cellular or mobile devices.

MONTHLY RATE • Per Account $35.00 (T) • Discount with qualifying Qwest local home package,

- discount per account 5.00


• Per minute rate applies after the initial 360 minutes of use for each billing month $0.09 (T) $0.25



D. Voice Long Distance Services 2. International (Cont’d) g. 10 Cents to Mexico (1) General Description 10 Cents to Mexico allows a residential customer to complete direct dialed calls to

Mexico, any zone at any time, for a per-minute rate. This plan includes a monthly fee. (2) Terms and Conditions This plan is available when the customer has subscribed to any Company-provided

consumer long distance base plan direct billed by the Company. (3) Billing A different per-minute rate applies to calls terminated to cellular or mobile devices (4) Rates and Charges All calls are rounded to the next full minute. Calls to countries not specified below

are rated at the International Base Rates in Section 3 of this Rate Schedule. MONTHLY

• Per Account $2.00 MOBILE TERMINATION (CELLULAR)

PER MINUTE PER MINUTE



SECTION 4 – BUSINESS VOICE LONG DISTANCE SERVICE OFFERINGS

A. General 1. Description of Services a. The service enables customers to place interstate long distance telephone calls. Unless

otherwise expressly stated, all service descriptions and rates apply only to 1+ dialed plan calls, made from presubscribed lines. The rates may not apply to collect, third number billed or other billing methods, unless expressly so stated.

b. Services are provided on a full-time monthly basis and are available in all cities, subject

to the availability of facilities and/or equipment. The Company reserves the right to refuse to provide service where facilities or equipment are not available or in circumstances where it is not economically feasible.

c. Total monthly charges for use of the Company's facilities are based upon the total time

the customer utilizes such facilities, unless otherwise specified herein. Interstate usage charges, as well as other charges, discounts, and/or features, are applicable to each individual service option.

d. Rates and charges, excluding special taxes, fees and surcharges for service vary

depending upon the option selected by the customer. Certain service offerings may involve one or more of the following: a monthly recurring charge, a minimum monthly charge for interstate usage, charges for installation, special features, and/or charges for administrative or physical changes to a service. At additional cost, certain service options offer a customer the ability to identify individual users and allocate the cost of their long distance service through the use of accounting codes.

e. Calling plans are available on a full-time basis, 24 hours a day, 7 days a week.



A. General (Cont’d) 2. Description of Charges a. Usage Charges

• Usage charges vary depending upon a combination of factors including; the time of day a call is placed, the distance between the calling and the called party, the duration of the call, and the network facilities over which the call was placed. Calls beginning in one rate period and ending in another will be billed at the rate applicable to each portion of the call.

• Chargeable time begins when the Company receives signaling to detect that the

network connection between the calling party and the called party has been established. Chargeable time ends when either party "hangs up" thereby releasing the network connection.

• Unless otherwise specified, business calls are measured and billed for an initial period

of 30 seconds and timed in 6-second increments for usage over 30 seconds. The call rating is rounded to the nearest full cent. Rate quotes are provided in 60 second increments.

b. Monthly Recurring Charges Monthly Recurring Charges are fixed fees applicable to certain service offerings set forth

herein. Such charges vary depending upon the physical requirements of the customer and the characteristics of the service arrangement utilized by the customer. Monthly recurring charges for dedicated access arrangements may include an amount charged by a local access provider. Customers may elect to be billed directly for local access facilities.



A. General 2. Description of Charges (Cont’d) c. Volume Discounts Customers whose total monthly usage equals or exceeds a minimum level may be

eligible for a volume discount. The amount of the discount is generally based upon the customer's total monthly usage charges for all services. Such usage may be measured for each rate period over all access lines in a service group. The Company reserves the right to discontinue volume discounts to customers who are delinquent in payment for services provided by the Company. Volume discounts are not applicable to monthly recurring charges, installation charges, fees for special features and functions, administrative or physical change charges, or minimum monthly usage charges.

d. Minimum Monthly Usage Charges Customers may be required to maintain a minimum usage level in order to receive

discounted rates and charges. Unless otherwise specified, minimum usage charges are billed in advance and are not subject to volume or time-of-day discounts.

e. Installation Charges Installation charges are applicable to certain service options requiring the physical

connection of lines, ports, equipment, or other facilities. Such charges may also be assessed for changes in the service arrangement for the addition or adjustment to lines, ports, equipment, or other facility necessary to provide the service required by the customer.

f. A Payphone Use Charge will apply to calls that originate from any payphone. The

appropriate service charge listed in CenturyLink Communications, LLC’s Informational Tariff applies.



B. Casual Calling 1. Reserve For Future Use

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D. Voice Long Distance Services a. Reserved For Future Use (M) Material moved to Section 104, Page 18.5.

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D. Voice Long Distance Services 1. Domestic a. Reserved For Future Use (Cont’d) (M) Material moved to Section 104, Page 18.6.

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D. Voice Long Distance Services 1. Domestic (Cont’d) b. Reserved For Future Use (M) Material moved to Section 104, Page 18.7.

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D. Voice Long Distance Services 1. Domestic b. Reserved For Future Use (Cont’d) (M) Material moved to Section 104, Page 18.8.

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D. Voice Long Distance Services 1. Domestic (Cont’d) c. Qwest Choice Unlimited - Business (1) Description The Qwest Choice Unlimited calling plan allows a business customer to complete

interstate direct dialed voice calls for a flat rated monthly fee. (2) Terms and Conditions (a) This plan is provisioned in conjunction with the intrastate Qwest Choice Unlimited

calling plan under which Qwest provides intrastate long distance usage. (b) Calls made using the Qwest Choice Unlimited calling plan are billed in full minute

increments. (c) The Qwest Choice Unlimited calling plan is only available to customers subscribing

to Qwest business local service. (d) The monthly fee will be billed, in advance, and will apply beginning with customer’s

first invoice after ordering the Qwest Choice Unlimited calling plan. The monthly fee provides unlimited direct dialed interstate and/or intrastate long distance calling each month.

(e) Certain restrictions apply. The Qwest Choice Unlimited calling plan may not be used

in conjunction with the following: auto dialers, broadcast fax, long distance Internet access, call center applications including, but not limited to, auto dialers, PBX trunks, ground start line or trunks, ISDN services, foreign exchange services, public telephone services, public access smart-pay phones, analog to digital conversion digital PBX services, WATS services, PBX services, non-square electronic key telephone systems hybrid key telephone systems, predictive calling/dialing systems, automatic outbound dialing systems, any type of automatic call distribution system, or the functional equivalent of any such system listed above. Qwest Choice Unlimited calling plan applies only to domestic direct-dialed voice calls. Qwest Choice Unlimited Plan is available to business customers that have no more than a total of ten business lines per location or a business customer on a qualifying Qwest Line Volume Plan. Customers on a Qwest Line Volume Plan may select Qwest Choice Unlimited not to exceed 10 per account. The Company may monitor customer’s usage to ensure that customer’s use of the Qwest Choice Unlimited calling plan is consistent with the applicable restrictions. If the Company determines customer is in violation of above listed restrictions, customer shall forfeit eligibility for rates under this plan and will be moved to a usage sensitive plan of customer’s choice.



D. Voice Long Distance Services 1. Domestic c. Qwest Choice Unlimited - Business (2) Terms and Conditions (Cont’d) (f) If customer’s usage exceeds 3,000 Minutes of Use per line in any month, customer

shall be presumed to be in violation of the applicable restrictions and it shall be the responsibility of customer to demonstrate to the Company that customer’s use was not a violation of any of the restrictions.


and regulations where misuse, abuse, improper use or a violation hereof is detected. (h) Call detail is provided. (i) Effective June 4, 2010, the following discount is grandfathered and not available to

new customers. A discount on the long distance calling plan monthly fee will be offered to customers who subscribe to qualifying Qwest services as identified by the Company. The discount is eliminated for all customers who add Core Connect to their account.

• To be eligible for the discount under the Qwest Choice Unlimited Plan, a business

customer must subscribe to a Retail Qwest Corporation local package of products and services or a Qwest business, single party/individual, flat rate local access line where available. The eligible retail Qwest Corporation local packages are: Qwest Choice Business, Qwest Choice Two-Line Business, Qwest Choice Business Plus, Qwest Choice Two-line Business Plus, Custom Choice Business, Qwest Business Line Plus and Centrex 21.

• The discount applies only to full month billings of the Qwest Choice Unlimited

Plan. • A discount on the long distance calling plan monthly fee will be offered to

customers who subscribe to qualifying Qwest services as identified by the Company.

• A 10% discount will apply to the Qwest Choice Unlimited monthly rate for

customers who sign up for a 1-year term commitment or a 15% discount for a 2-year term commitment, or a 20% discount for a 3-year term commitment.

• If a customer terminates Qwest long distance service before the term expires, an

early termination charge will be applied, per line.

- 1-year term, $30 early termination charge - 2-year term, $60 early termination charge - 3-year term, $75 early termination charge



D. Voice Long Distance Services 1. Domestic c. Qwest Choice Unlimited - Business (2) Terms and Conditions (Cont’d) (j) Qwest Choice Unlimited Plan is available to all business customers that have no

more than a total of ten business lines per location. (k) Inbound toll free services permit customers to receive domestic inbound calls. (l) The monthly Long Distance Line Charge is assessed on a per-line basis to all

business customers. (3) Rates and Charges (a) Switched Access – Outbound (Direct Dialed) PER MINUTE RATE MONTHLY RATE


- Per Minute — —

• Per Line — $30.00

(b) Long Distance Line Charge

• Per Line — 3.99 (I)

(c) Switched Access – Inbound (Toll-Free)

• All Time Periods - Per Minute $0.05 —

• Per 8XX Number — 5.00

(d) Effective June 4, 2010, the following discount is grandfathered and not available to new customers. The discount is eliminated for all customers who add Core Connect to their account.

• Discount with qualifying retail Qwest Corporation local service package

- Discount Per Account 5.00

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D. Voice Long Distance Services 1. Domestic (Cont’d) d. Reserved For Future Use (M) Material moved to Section 104, Page 18.9.

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D. Voice Long Distance Services 1. Domestic d. Reserved For Future Use (Cont’d) (M) Material moved to Section 104, Page 18.10.

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D. Voice Long Distance Services 1. Domestic (Cont’d) e. Core Connect Unlimited (1) Description The Core Connect Unlimited calling plan allows a business customer to complete

intrastate and interstate (domestic) direct dialed voice calls. (2) Terms and Conditions (a) This plan is provisioned in conjunction with the add-on intrastate Core Connect

Unlimited calling plan under which Qwest provides intrastate long distance service. (b) The monthly charges shown below are identical to, and shall not be in addition to,

any monthly recurring charges applicable to the add-on intrastate plan. (c) The Core Connect Unlimited calling plan is only available to customers subscribing

to Qwest local exchange business service and requires provisioning of interstate/interLATA, intrastate/interLATA and intrastate/intraLATA service (also referred to as PIC and LPIC). All services must be billed by an affiliated Qwest company on the same invoice in order to subscribe to this offer.

(d) Certain restrictions apply. The Core Connect Unlimited calling plan may not be used

in conjunction with the following: auto dialers, broadcast fax, long distance Internet access, call center applications including, but not limited to, auto dialers, PBX trunks, ground start line or trunks, ISDN services, foreign exchange services, public telephone services, public access smart-pay phones, analog to digital conversion digital PBX services, WATS services, PBX services, non-square electronic key telephone systems hybrid key telephone systems, predictive calling/dialing systems, automatic outbound dialing systems, any type of automatic call distribution system, or the functional equivalent of any such system listed above. Core Connect Unlimited calling plan is intended for domestic direct-dialed voice calls only. Core Connect Unlimited Plan is available to business customers that have no more than a total of ten business lines per account, or a business customer on a qualifying Qwest Line Volume Plan. Business customers on a Qwest Line Volume Plan may select Core Connect Unlimited not to exceed 10 per account. A customer may not use this service for connection to data service or for any other use that does not involve a single path person-to-person conversation, voice message, or single fax. The customer may not use this service to complete multiple simultaneous outgoing calls through use of a LEC-provided feature that provides multiple paths over a single line. The Company may monitor customer’s usage to ensure that customer’s use of the Core Connect Unlimited calling plan is consistent with the applicable restrictions. If the Company determines the customer has violated the terms and conditions of the service, the customer’s long distance service will be suspended.

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D. Voice Long Distance Services 1. Domestic e. Core Connect Unlimited (2) Terms and Conditions (Cont’d) (e) The term direct dialed voice calls does not include the following types of calls:

• calls to Internet service providers or other data service providers • multi-party conference calls (except when dialed using a toll free number) • calls initiated by high volume auto dialers (high volume call centers), PBX, ISDN,

FX, PAL, Coin, Payphones, Centrex, WATS, KS, or ACD systems, or the functional equivalent of any such system

• calls for the purpose of dictation or transcription • chat lines • intercom calls / monitoring calls • plan does not include 900 number calls, directory assistance, calling cards, or

operator services • calls not involving person-to-person conversation, with the following exceptions:

the answering party (device) provides a voice announcement; the answering party (device) allows the caller to leave a brief voice message; single faxes

(f) If a customer’s usage exceeds 3,000 minutes of use per line in any month the

customer shall be subject to investigation to determine compliance with listed restrictions.


and regulations where misuse, abuse, improper use or a violation hereof is detected. (h) Customer may select any combination of Core Connect Unlimited LD and Core

Connect Unlimited Voice LD not to exceed 10 per account. (i) Inbound toll free service is also available which permits customers to receive

domestic inbound calls. Customers who select Core Connect Unlimited can also purchase the Choice Unlimited toll free service as defined in D.1.c., preceding.

(j) The monthly Long Distance Line Charge is assessed on a per-line basis to all

business customers.

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D. Voice Long Distance Services 1. Domestic e. Core Connect Unlimited (2) Terms and Conditions (Cont’d) (k) Term agreements are available. If a customer terminates CenturyLink’s Long

Distance service before the term expires, an early termination charge will be applied, per line. The following charges will be included in the total amount billed for early termination of the Core Connect 1 offer. The early termination terms, conditions and waivers for Qwest local service as specified in Sections 2 and 5 of the Qwest Corporation Exchange and Network Services tariffs, price lists, price schedules and catalogs also apply.

• 1-year term, $26.00 early termination charge • 2-year term, $52.00 early termination charge[1] • 3-year term, $66.00 early termination charge

(l) Core Connect 1 The Core Connect Unlimited LD calling plan is only available to business customers

subscribing to retail local exchange service from Qwest. In order to be eligible for this offer, customers must have a qualifying Qwest High Speed Internet service and a qualifying Qwest local exchange business package. The eligible Qwest local exchange package is specified in Section 5 of the Qwest Corporation Exchange and Network Services tariffs, price lists, price schedules and catalogs. The eligible Qwest local exchange service packages are:

• Core Connect 1 Qwest Choice Business Plus

m. Core Connect 1 Unlimited Voice Line This service is grandfathered effective December 12, 2010 and not available to new

customers. Existing customers may continue to use the service unless they make a change to the service or move. Core Connect Unlimited Voice LD is only available to business customers subscribing to the Qwest Core Connect 1 offer on the same account. Service is provided on a month-to-month basis only, term agreements do not apply. In order to be eligible for this offer, customers must have a qualifying Qwest local exchange business package as specified in Section 5 of the Qwest Corporation Exchange and Network Services tariffs, price lists, price schedules and catalogs. The eligible Qwest local exchange service packages are:

• Qwest Unlimited Voice Line

n. If customer’s Core Connect 1 or Core Connect 1 Unlimited Voice Line services are terminated either by the customer or the Company, the customer’s long distance service will be converted to the Choice Unlimited calling plan as defined in D.1.(c), preceding.

[1] Grandfathered and not available to new customers effective August 20, 2016.

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D. Voice Long Distance Services 1. Domestic e. Core Connect Unlimited (Cont’d) (3) Rates and Charges (a) Core Connect Unlimited – Switched Outbound (Direct Dialed)

PER MINUTE MONTHLY RATE RATE


- Per Minute —

Core Connect Unlimited LD[1] • Switched Outbound Per Line $25.00 Core Connect Unlimited Voice LD[2]

• Switched Outbound Per Line 10.00 • Long Distance Line Charge

- Per Line 3.99

(b) Inbound (Toll-Free) Per minute rates and the monthly charge for each 8XX number are located under

Choice Unlimited for Business, D.1.c., preceding. [1] Effective August 20, 2016 this service is grandfathered and not available to new customers

on month-to-month or 2-year term. [2] Grandfathered December 12, 2010.

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D. Voice Long Distance Services 1. Domestic (Cont’d) f. Unlimited Business Voice LD (1) Description The Unlimited Business Voice LD calling plan allows a business customer to

complete intrastate and interstate (domestic) direct dialed voice calls. (2) Terms and Conditions (a) This plan is provisioned in conjunction with the interstate Unlimited Business Voice

LD calling plan under which CenturyLink provides interstate long distance service. This plan works in conjunction with the interstate Unlimited Business Voice LD calling plan that includes monthly recurring charges, and is available where billing and technical capability exists.

(b) The monthly charges shown below are identical to, and shall not be in addition to, any

monthly recurring charges applicable to the intrastate plan. (c) The Unlimited Business Voice LD calling plan is only available to customers

subscribing to Qwest local exchange business service and requires provisioning of interstate/interLATA, intrastate/interLATA and intrastate/intraLATA service (also referred to as PIC and LPIC). All services must be billed by an affiliated Qwest company on the same invoice in order to subscribe to this offer.

(d) Unlimited Business Voice is only available to business customers subscribing to the

Core Connect 1 offer on the same account. Service is provided on a month-to-month basis only, and 1, 2, and 3 year term agreements. In order to be eligible for this offer, customers must have the Unlimited Business Voice LD calling plan and a qualifying Qwest local exchange business package as specified in Section 5 of the Qwest Corporation Exchange and Network Services tariffs, price lists, price schedules and catalogs. The eligible Qwest local exchange service packages are:

• Qwest Unlimited Business Voice Line

(e) Customer may subscribe to any combination of Core Connect Unlimited LD, Core Connect Unlimited Voice LD (grandfathered and only available to existing customers) and Unlimited Business Voice LD not to exceed 10 per account.

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D. Voice Long Distance Services 1. Domestic f. Unlimited Business Voice LD (2) Terms and Conditions (Cont’d) (f) Inbound toll free service is also available which permits customers to receive

domestic inbound calls. Customers who select Unlimited Business Voice LD can also purchase the Choice Unlimited toll free service as defined in D.1.(f), preceding.

(g) The Long Distance Line Charge is an additional per-line monthly charge. (h) Certain restrictions apply. The Unlimited Business Voice LD calling plan may not

be used in conjunction with the following: auto dialers, broadcast fax, long distance Internet access, call center applications including, but not limited to, auto dialers, PBX trunks, ground start line or trunks, ISDN services, foreign exchange services, public telephone services, public access smart-pay phones, analog to digital conversion digital PBX services, WATS services, PBX services, non-square electronic key telephone systems hybrid key telephone systems, predictive calling/dialing systems, automatic outbound dialing systems, any type of automatic call distribution system, or the functional equivalent of any such system listed above. Unlimited Business Voice LD calling plan is intended for domestic direct-dialed voice calls only. Unlimited Business Voice Plan is available to business customers that have no more than a total of ten business lines per account, or a business customer on a qualifying Qwest Line Volume Plan. Business customers on a Qwest Line Volume Plan may select a combination of Core Connect Unlimited LD, Core Connect Unlimited Voice Line LD (grandfathered and not available to new customers), and Unlimited Business Voice LD not to exceed 10 per account. A customer may not use this service for connection to data service or for any other use that does not involve a single path person-to-person conversation, voice message, or single fax. The customer may not use this service to complete multiple simultaneous outgoing calls through use of a LEC-provided feature that provides multiple paths over a single line. The Company may monitor customer’s usage to ensure that customer’s use of the Unlimited Business Voice LD calling plan is consistent with the applicable restrictions. If the Company determines the customer has violated the terms and conditions of the service, the customer’s long distance service will be suspended.

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D. Voice Long Distance Services 1. Domestic f. Unlimited Business Voice LD (2) Terms and Conditions (Cont’d) (i) The term direct dialed voice calls does not include the following types of calls:





the answering party (device) provides a voice announcement; the answering party (device) allows the caller to leave a brief voice message; single faxes

(j) If a customer’s usage exceeds 3,000 minutes of use in any month the customer shall

be subject to investigation to determine compliance with listed restrictions. (k) The Company may take any other action permitted by this Rates and Services

Schedule and applicable laws and regulations where misuse, abuse, improper use or a violation hereof is detected.

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D. Voice Long Distance Services 1. Domestic f. Unlimited Business Voice LD (2) Terms and Conditions (Cont’d) (l) Term agreements are available. If a customer terminates CenturyLink Long Distance

service before the term expires, an early termination charge will be applied, per line. The following charges will be included in the total amount billed for early termination of the Unlimited Business Voice offer. The early termination terms, conditions and waivers for Qwest local service as specified in Sections 2 and 5 of the Qwest Corporation Exchange and Network Services tariffs, price lists, price schedules and catalogs also apply.

• 1-year term, $20.00 early termination charge • 2-year term, $40.00 early termination charge[1] • 3-year term, $60.00 early termination charge

(m) If customer’s Core Connect 1 or Unlimited Business Voice services are terminated either by the customer or the Company, the customer’s long distance service will be converted to the Choice Unlimited calling plan as defined in D.1.(c), preceding.

(3) Rates and Charges MONTHLY RATE (a) Unlimited Business Voice LD[2]

• Switched Outbound Per Line Month-to-month $15.00 1, 2, and 3 year term 10.00


• Per Line (applies to both Core Connect Unlimited and Core Connect Unlimited Voice LD) 3.99

(c) Inbound (Toll-Free) Per minute rates and the monthly charge for each 8XX number are located under

Choice Unlimited for Business, D.1.(c), preceding. [1] Grandfathered and not available to new customers effective August 20, 2016. [2] Effective August 20, 2016 this service is grandfathered and not available to new customers

on month-to-month or 2-year term.

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D. Voice Long Distance Services 1. Domestic (Cont’d) g. CenturyLink Business Bundle Unlimited (1) General Description CenturyLink Business Bundle Unlimited customers will receive unlimited interstate

and intrastate direct dialed voice calls for a monthly recurring charge. This plan is provisioned in conjunction with the intrastate CenturyLink Business Bundle Unlimited plan under which the Company provides intrastate long distance service.

(2) General Terms and Conditions (a) A monthly recurring charge set forth below will apply for this interstate plan. This

charge is in addition to the monthly recurring charge applicable to the corollary intrastate CenturyLink Business Bundle Unlimited calling plan.

(b) Unlimited interstate and intrastate calling is available only for typical domestic voice

usage. CenturyLink Business Bundle Unlimited may not be used for any use that does not involve a single path person-to-person conversation or voice message. The customer may not use this service to complete multiple simultaneous outgoing calls through use of a LEC provided feature that provides multiple paths over a single line.

(c) Toll free calling services are not included in the unlimited calling plan and are

chargeable at the rates applicable for those services. (d) The term direct dialed voice calls does not include the following types of calls:




operator services • calls not involving person-to-person conversation, with the following

exceptions: the answering party (device) provides a voice announcement; the answering party (device) allows the caller to leave a brief voice message; single faxes

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CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 Page 23.1 Effective: August 20, 2016 Release 1


D. Voice Long Distance Services 1. Domestic g. CenturyLink Business Bundle Unlimited (2) General Terms and Conditions (Cont’d) (e) Each line subscribed to CenturyLink Business Bundle Unlimited must meet the

eligibility requirements. (f) All services must be billed by an affiliated company on the same invoice in order to

subscribe to this offer. (g) The Company may take any other action permitted by this Schedule and applicable

laws and regulations where misuse, abuse, improper use or a violation hereof is detected.

(h) The CenturyLink Business Bundle Unlimited plan is only available on an interstate

basis when the customer has subscribed to the intrastate CenturyLink Business Bundle Unlimited plan.

(i) CenturyLink will provide this plan in locations where billing and technical resources

are available.

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D. Voice Long Distance Services 1. Domestic g. CenturyLink Business Bundle Unlimited (Cont’d) (3) Option 2: (a) To be eligible for this option, the customer must subscribe to one of the following

CenturyLink affiliate’s (Qwest Corporation d/b/a CenturyLink QC) local exchange company service package and one of the Company’s high speed internet plans.

• CenturyLink Business Bundle

(b) The customer may subscribe to this service for a maximum of ten (10) lines per

location. This service is available to business customers that have no more than a total of ten lines per location and with no more than a maximum of 25 lines across all service territories served by a CenturyLink local exchange company.

(c) If the customer’s usage exceeds 3,000 minutes of use in any month, the customer

shall be presumed to be in violation of the applicable restrictions and it shall be the responsibility of the customer to demonstrate to the Company that the customer’s use was not a violation of any of the restrictions.

(d) A Long Distance Line Charge also applies per month. (e) This plan includes an option to add toll free (inbound calling) service, Choice

Unlimited Toll Free. This toll free service has a separate per minute rate and a monthly charge for each toll free number. The monthly recurring charge for each Toll Free Number is billed per month without regards to usage. Rates, terms and conditions for this charge are located elsewhere in this Rates and Services Schedule.

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D. Voice Long Distance Services 1. Domestic g. CenturyLink Business Bundle Unlimited (3) Option 2 (Cont’d) (f) Rates and Charges

INTERSTATE PER MINUTE

• Qualified Voice Outbound Usage —

INTERSTATE PLAN MONTHLY RATE PER LINE [1]

• Initial Line $5.00

• Each Additional Line 5.00

MONTHLY RATE PER LINE

• Long Distance Line Charge

- Per Month, Per Line $3.99

[1] The intrastate portion of the monthly recurring charge which affords customers the ability

to place intrastate long distance calls is located in the Company’s State Tariffs/Price Lists/Catalogs/Schedules.

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D. Voice Long Distance Services 1. Domestic (Cont’d) h. Business Basics III (1) Description Business Basics III allows business customers to complete domestic direct dialed calls.

Toll Free Service is available with this product. (2) Terms and Conditions (a) Unless, otherwise indicated, all Business Basics calls are billed an eighteen (18)

second minimum. After the initial 18-second minimum, calls will be billed in six (6) second increments.

(b) This plan is provisioned in conjunction with the add-on intrastate Business Basics III

Plan under which the Company provides intrastate long distance usage. (c) CenturyLink will provide this plan in locations where billing and technical resources

are available. (3) Rates and Charges

Interstate

• All Time Periods, Switched Outbound and Inbound

- Per Minute $0.07

Monthly Recurring Charge

- Per Toll-Free Number $0.99

• Long Distance Line Charge[1] - Per Month, Per Line 3.99

[1] Effective August 1, 2017.

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D. Voice Long Distance Services 1. Domestic (Cont’d) i. Reserved For Future Use

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D. Voice Long Distance Services 1. Domestic (Cont’d) j. Reserved For Future Use

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D. Voice Long Distance Services (Cont’d) 2. Toll Free Features a. Enhanced 8XX Features (1) General Description Enhanced 8XX Features may be selected as enhancements to various Qwest 800

Services: The following enhancements are available: (a) Time of Day Routing: Customer can accept incoming calls on alternate numbers

based on time-of-day. (b) Day of Week Routing: Customer can accept incoming calls on alternate numbers

based on day of week. (c) Day of Year/Holiday Routing: Customer can accept incoming calls on alternate

numbers based on holiday. (d) Tailored Call Coverage: Establishes a customized 8XX area of origination by area

code, area code/exchange (NPA/NXX), LATA, state, or 10 digit ANI. Tailored Call Coverage can also establish Shared Traffic routing with other carriers by time of day, day of week, day of year, percentage allocation, state, LATA, NPA or NPA/NXX.

(e) Percent Allocation Routing: Routes calls placed on an 8XX number up to 8 different

terminating locations based on whole number percentages that add up to 100%. (f) Alternate Call Routing: Customer can Activate Alternate Routing Plan. (g) Project Account Codes: Allows the customer to track usage of its 8XX number back

to specified user codes and/or to limit use of its 8XX number to only those dialing authorized codes. Requires that additional digits be dialed after the regular 10-digit 8XX number is dialed. Two types are available: verified and non-verified. With both types of codes, calls cannot be completed without entry of the specified codes. In addition, with verified codes, calls are not completed until codes are verified for accuracy. As an option, Call Detail can be sorted by either verified or non-verified codes.



D. Voice Long Distance Services 2. Toll Free Features a. Enhanced 8XX Features (1) General Description (Cont’d) (h) Geographical Routing: Allows the customer to arrange for calls to a single 8XX

service telephone number placed from different groups of originating locations to terminate to different locations. Originating locations may be identified using the NPA, NPA/NXX, state, LATA or ANI, or more advanced originating locations using GeoPlus. GeoPlus routing provided by SECR is available and additional SECR changes shall apply.

(i) Industry Toll Free Directory Assistance: Allows customers to publish their 8XX

numbers.

• Rates may include a monthly recurring and a non-recurring charge. The following query charge applies to each query for a toll-free number.

CHARGE

- Toll-free number query, per query $2.00



D. Voice Long Distance Services 2. Toll Free Features a. Enhanced 8XX Features (Cont’d) (2) Enhanced Toll Free Features The following features are available to month-to-month and term customers.

INSTALLATION/ NONRECURRING MONTHLY CHANGE

FEATURE CHARGE RATE CHARGE SURCHARGE Alternate Call Routing, per 8XX number $50.00 $50.00 $50.00 —

Day of Week Routing, per 8XX number 50.00 50.00 50.00 — Day of Year/ Holiday Routing, per 8XX number 50.00 — 50.00 — Geo Routing, per 8XX number 50.00 50.00 50.00 —



D. Voice Long Distance Services 2. Toll Free Features a. Enhanced 8XX Features (2) Enhanced Toll Free Features (Cont’d)

INSTALLATION/ NONRECURRING MONTHLY CHANGE

FEATURE CHARGE RATE CHARGE SURCHARGE Percent Allocation Routing, per 8XX number $ 50.00 $50.00 $ 50.00 — Tailored Call Coverage, per 8XX number 50.00 — 50.00 — Time of Day Routing, per 8XX number 50.00 50.00 50.00 — Toll-Free Directory Assistance, per 8XX number 35.00 3.00 35.00 — Expedite 100.00 — 100.00 — Charge for each Toll-Free Number 5.00



D. Voice Long Distance Services (Cont’d) 3. International a. Choice International for Business International Switched Service Choice International allows customers to complete international calls.

RATE • Optional International Service, per month $6.95

The International billing increments are quoted in initial and incremental seconds: U.S. to International 30/6 seconds U.S. to Canada 30/6 seconds Canada to U.S. 30/6 seconds U.S. to Mexico 60/60 seconds Where functionality exists, a per minute charge may be added to the per minute rate of


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D. Voice Long Distance Services 3. International a. Choice International for Business (Cont’d) U.S. to International Rates PER MINUTE RATE (CELLULAR (CELLULAR OR MOBILE OR MOBILE TERMINATION, TERMINATION, SPECIAL SPECIAL COUNTRY BASIC SERVICES) OPTION SERVICES) Afghanistan $2.3500 N/A $1.1654 N/A Albania 1.7100 $0.4304 0.5500 $0.4304 Algeria 1.2100 1.5000 0.4700 0.5200 Andorra 0.7000 0.7397 0.2100 0.7397 Angola 2.2100 0.7600 0.7100 0.7600 Anguilla 0.6800 0.4413 0.4000 0.4413 Antarctica 1.8200 N/A 0.7925 N/A Antigua 0.7800 0.5000 0.3510 0.5000 Argentina 0.7800 1.8586 0.2460 0.4597 Armenia 1.0900 0.6500 0.6000 0.6500 Aruba 0.6600 0.3500 0.3000 0.3500 Ascension Island 1.9100 N/A 1.8900 N/A Australia 0.4800 1.4800 0.1300 0.3000 Austria 0.3300 1.3032 0.1300 0.3800 Azerbaijan 1.4800 0.8300 0.7800 0.8300 Bahamas 0.4800 0.3000 0.1800 0.3000 Bahrain 1.2200 0.5600 0.5100 0.5600 Bangladesh 1.4900 2.0488 0.5690 0.8700 Barbados 0.7900 0.4480 0.4000 0.4480 Belarus 1.4000 1.5000 0.4800 0.5300 Belgium 0.3300 1.0175 0.1300 0.3500 Belize 0.8700 0.7497 0.5100 0.7497 Benin 1.1400 0.6000 0.4500 0.6000 Bermuda 0.6200 0.2900 0.2400 0.2900 Bhutan 2.5200 1.1500 1.0200 1.1500



D. Voice Long Distance Services 3. International a. Choice International for Business U.S. to International Rates (Cont’d) PER MINUTE RATE (CELLULAR (CELLULAR OR MOBILE OR MOBILE TERMINATION, TERMINATION, SPECIAL SPECIAL COUNTRY BASIC SERVICES) OPTION SERVICES) Bolivia $0.8800 $1.2100 $0.3790 $0.5174 Bosnia/ Herzegovina 1.0200 0.5400 0.3980 0.5400 Botswana 1.0700 0.5000 0.4300 0.5000 Brazil 0.7100 1.5408 0.2270 0.3997 British Virgin Islands 0.9600 0.2463 0.3100 0.2463 Brunei 1.0500 2.0000 0.5100 0.5600 Bulgaria 1.0000 1.3750 0.3300 0.4450 Burkina Faso 1.3800 0.6500 0.5600 0.6500 Burundi 3.5900 0.4589 1.1200 0.4589 Cambodia 2.3200 3.1900 1.2600 1.3100 Cameroon 1.2300 0.8283 0.5310 0.8283 Canada 0.1700 N/A 0.0520 N/A Cape Verde Islands 1.4000 0.7000 0.6000 0.7000 Cayman Islands 0.7500 0.3000 0.2800 0.3000 Central African Republic 3.2000 1.2000 1.0800 1.2000 Chad 3.9200 1.2261 1.8290 1.2261 Chile 0.5400 0.9366 0.2460 0.4525 China 1.1300 2.0967 0.2080 0.3500 Christmas/ Cocos Islands 1.8200 N/A 0.1697 N/A Colombia 0.7800 1.6148 0.2270 0.4100 Comoros 2.2300 0.8800 0.9100 0.8800 Congo, Republic of 1.6300 N/A 0.7150 N/A



D. Voice Long Distance Services 3. International a. Choice International for Business U.S. to International Rates (Cont’d) PER MINUTE RATE (CELLULAR (CELLULAR OR MOBILE OR MOBILE TERMINATION, TERMINATION, SPECIAL SPECIAL COUNTRY BASIC SERVICES) OPTION SERVICES) Cook Islands $2.7500 $6.5050 $7.4800 $6.5050 Costa Rica 0.6100 1.0085 0.2950 0.3450 Croatia 0.9700 1.5000 0.3790 0.4809 Cuba 1.6000 1.6000 (I) 1.1500 1.1500 Cyprus 0.9900 0.5497 0.4000 0.5497 Czech Republic 0.6400 0.8800 0.3100 0.4308 Denmark 0.3300 1.1457 0.1300 0.3260 Diego Garcia 1.9800 N/A 3.5200 N/A Djibouti 1.7400 1.5756 0.7110 1.5756 Dominica 0.8600 0.5000 0.1453 0.5000 Dominican Republic 0.6100 0.8388 0.2270 0.2800 East Timor 2.0000 N/A 2.0000 N/A Ecuador 0.8600 1.1825 0.3505 0.4900 Egypt 1.0500 1.4521 0.4360 0.6200 El Salvador 0.7800 1.0725 0.2840 0.3297 Equatorial Guinea 2.1900 N/A 1.3200 N/A Eritrea 1.3600 N/A 0.9110 N/A Estonia 1.4500 0.6630 0.4100 0.6630 Ethiopia 1.3500 0.8800 0.8300 0.8800 Faeroe Islands 0.8500 N/A 0.3500 N/A Falkland Islands (Islas Malvinas) 1.6700 N/A 1.5425 N/A Fiji Islands 1.4400 0.8883 0.7050 0.8883 Finland 0.3300 0.9481 0.1300 0.2897 France 0.3300 1.0175 0.1300 0.3497 French Antilles (including Martinique) 1.2100 N/A 0.3600 N/A



D. Voice Long Distance Services 3. International a. Choice International for Business U.S. to International Rates (Cont’d) PER MINUTE RATE (CELLULAR (CELLULAR OR MOBILE OR MOBILE TERMINATION, TERMINATION, SPECIAL SPECIAL COUNTRY BASIC SERVICES) OPTION SERVICES) French Guiana $1.1800 $0.6000 $0.4750 $0.6000 French Polynesia 1.9600 N/A 0.7700 N/A Gabon Republic 1.1500 0.6200 0.5700 0.6200 Gambia 0.9400 0.7008 0.4900 0.7008 Georgia 1.4800 0.8225 0.7190 0.8225 Germany 0.3300 0.8628 0.1300 0.3925 Ghana 0.8600 1.1825 0.4400 0.4900 Gibraltar 1.4000 0.6880 0.5500 0.6880 Greece 0.7000 1.9531 0.1605 0.3497 Greenland 1.0600 1.0400 1.0400 1.0400 Grenada 1.1300 0.4820 0.4320 0.4820 Guadeloupe 0.9300 0.6230 0.3700 0.6230 Guatemala 0.7800 1.0725 0.2840 0.4350 Guinea 2.2900 0.7797 0.5800 0.7797 Guinea-Bissau 2.6900 5.6530 2.4055 5.6530 Guyana 1.3000 0.8238 0.7133 0.8238 Haiti 0.8800 1.4300 0.5300 0.7397 Honduras 0.8400 0.7050 0.6050 0.7050 Hong Kong 0.6400 1.6665 0.1397 0.2100 Hungary 0.7800 1.0725 0.3100 0.4600 Iceland 0.7200 0.9900 0.3300 0.4900 India 1.1500 1.8379 0.3697 0.5600 Indonesia 0.7800 2.1500 0.3697 0.4297 INMARSAT–870 8.2800 N/A 8.2800 N/A INMARSAT–871 8.1000 N/A 8.2800 N/A INMARSAT–872 8.1000 N/A 8.2800 N/A INMARSAT–873 8.1000 N/A 8.7300 N/A INMARSAT–874 8.1000 N/A 8.2800 N/A



D. Voice Long Distance Services 3. International a. Choice International for Business U.S. to International Rates (Cont’d) PER MINUTE RATE (CELLULAR (CELLULAR OR MOBILE OR MOBILE TERMINATION, TERMINATION, SPECIAL SPECIAL COUNTRY BASIC SERVICES) OPTION SERVICES) International Networks $ 5.8624 N/A $5.8624 N/A Iran 1.4700 $0.8500 0.6260 $0.8500 Iraq 1.5300 1.5300 1.0200 1.0200 Ireland 0.3300 0.8319 0.1300 0.4175 Iridium 15.0000 N/A 7.0731 N/A Israel 0.7100 1.4777 0.1605 0.2197 Italy 0.3300 1.1447 0.1300 0.3083 Ivory Coast 1.8400 0.8700 0.7210 0.8700 Jamaica 0.9500 1.1875 0.4265 0.6293 Japan 0.4800 1.4800 0.1197 0.3999 Jordan 1.2700 1.7463 0.6260 0.7233 Kazakhstan 1.2300 0.3480 0.2555 0.3480 Kenya 1.0300 0.6300 0.5800 0.6300 Kiribati 1.5600 3.9693 1.2594 3.9693 Korea, Democratic Peoples Rep. of (North) 4.3700 N/A 1.1200 N/A Korea, Rep. of (South) 0.6400 1.4800 0.1497 0.1897 Kuwait 1.1900 4.0000 0.5120 0.7200 Kyrgyztan 1.6100 3.0340 0.3315 3.0340 Laos 2.9300 1.4240 1.1200 1.4240 Latvia 1.4500 1.5000 0.3980 0.6039 Lebanon 1.3000 1.3000 0.5880 0.7020 Lesotho 1.3000 0.6400 0.5900 0.6400



D. Voice Long Distance Services 3. International a. Choice International for Business U.S. to International Rates (Cont’d) PER MINUTE RATE (CELLULAR (CELLULAR OR MOBILE OR MOBILE TERMINATION, TERMINATION, SPECIAL SPECIAL COUNTRY BASIC SERVICES) OPTION SERVICES) Liberia $0.8000 $0.9497 $0.4400 $0.9497 Libya 1.0600 0.7000 0.6000 0.7000 Liechtenstein 0.3300 0.2520 0.1500 0.2520 Lithuania 1.4800 1.5000 0.3980 0.6679 Luxembourg 0.7800 0.4175 0.1300 0.4175 Macao 1.1500 0.6000 0.5500 0.6000 Macedonia 1.4500 0.4710 0.4100 0.4710 Madagascar 3.4400 5.7811 1.7400 1.7900 Malawi 0.8200 0.5100 0.4600 0.5100 Malaysia 0.5600 0.9399 0.2097 0.2197 Maldives 1.9900 3.9693 0.9200 3.9693 Mali Republic 1.7900 0.6441 0.7600 0.6441 Malta 1.1200 0.4400 0.3900 0.4400 Marshall Islands 1.3000 N/A 0.9175 N/A Mauritania 1.3500 N/A 0.7000 N/A Mauritius 2.4300 0.9000 0.8200 0.9000 Mayotte Island 2.2300 1.1630 0.9100 1.1630 Mexico Rate Steps 1 - 8 0.2150 0.2500 0.1000 0.2500

(C) (D)



D. Voice Long Distance Services 3. International a. Choice International for Business U.S. to International Rates (Cont’d) PER MINUTE RATE (CELLULAR (CELLULAR OR MOBILE OR MOBILE TERMINATION, TERMINATION, SPECIAL SPECIAL COUNTRY BASIC SERVICES) OPTION SERVICES) Micronesia $1.3400 N/A $0.5700 N/A Moldova 2.1300 $1.0797 0.5310 $1.0797 Monaco 0.3300 1.9500 0.1300 0.4653 Mongolia 2.7400 2.7400 1.1800 1.1800 Montserrat 0.8000 0.6925 0.4550 0.6925 Morocco 1.0000 1.8000 0.5600 0.6290 Mozambique 2.0300 0.7800 0.6118 0.7800 Myanmar 2.8900 N/A 1.6000 N/A Namibia 1.5600 0.5400 0.6675 0.5400 Nauru 1.7400 6.5425 1.9800 6.5425 Nepal 1.8800 0.8500 0.7500 0.8500 Netherlands 0.3300 1.0175 0.1300 0.3796 Netherlands Antilles 0.6400 0.8000 0.3183 0.4200 New Caledonia 1.9700 N/A 0.8200 N/A New Zealand 0.5900 1.9108 0.1605 0.4013 Nicaragua 0.8200 1.1275 0.4050 0.4550 Niger Republic 1.7500 0.4818 0.6800 0.4818 Nigeria 0.9600 0.6780 0.5674 0.6780 Niue Island 2.5400 3.1300 3.1300 3.1300 Norfolk Island 1.8200 N/A 2.4653 N/A Norway 0.3300 1.1447 0.1300 0.2887 Oman 1.2600 0.7050 0.6550 0.7050



D. Voice Long Distance Services 3. International a. Choice International for Business U.S. to International Rates (Cont’d) PER MINUTE RATE (CELLULAR (CELLULAR OR MOBILE OR MOBILE TERMINATION, TERMINATION, SPECIAL SPECIAL COUNTRY BASIC SERVICES) OPTION SERVICES) Pakistan $1.4100 $1.9000 $0.6900 $0.7200 Palau, Republic of 1.9100 N/A 0.7300 N/A Palestine 0.1897 0.1897 0.1897 0.1897 Panama 0.7900 1.0863 0.3980 0.4600 Papua New Guinea 1.2400 2.4800 0.4800 2.4800 Paraguay 1.0000 1.3750 0.4400 0.5148 Peru 0.8400 1.1813 0.3030 0.4497 Philippines 0.7800 1.2309 0.2675 0.3800 Poland 0.7000 1.2141 0.2365 0.4870 Portugal 0.4200 1.0927 0.1300 0.3600 Qatar 1.2300 0.7400 0.7000 0.7400 Reunion Island 1.8700 0.9830 0.7500 0.9830 Romania 1.1700 1.6088 0.3790 0.5680 Russia 1.2300 0.3300 0.2460 0.3300 Rwanda 2.1700 N/A 0.8300 N/A San Marino 1.2400 2.7925 0.1778 2.7925 Sao Tome 2.2500 N/A 2.7925 N/A Saudi Arabia 1.2400 0.7500 0.5310 0.7500 Senegal 1.2300 0.9000 0.7210 0.9000 Seychelles Islands 2.5700 0.6741 1.0000 0.6741 Serbia 1.6500 0.9900 0.5300 0.4645 Sierra Leone 1.6200 1.6200 (I) 0.7050 0.7050 (R) Singapore 0.5400 1.9500 0.1985 0.2800



D. Voice Long Distance Services 3. International a. Choice International for Business U.S. to International Rates (Cont’d) PER MINUTE RATE (CELLULAR (CELLULAR OR MOBILE OR MOBILE TERMINATION, TERMINATION, SPECIAL SPECIAL COUNTRY BASIC SERVICES) OPTION SERVICES) Slovak Republic $0.8400 $0.4809 $0.3030 $0.4809 Slovenia 1.2700 0.4600 0.3300 0.4600 Solomon Islands 1.7700 2.4800 1.8550 2.4800 Somalia 2.5600 N/A 1.4800 N/A South Africa 0.7100 1.0406 0.3133 0.4497 South Sudan 1.285 0.6738 0.43 0.6738 Spain 0.4200 1.0150 0.1300 0.4506 Sri Lanka 1.6000 0.7500 0.7000 0.7500 St. Helena 2.4100 N/A 1.2448 N/A St. Kitts/Nevis 0.7900 0.5691 0.3590 0.5691 St. Lucia 0.7900 0.6344 0.3700 0.6344 St. Pierre/ Miquelon 0.9600 N/A 0.3400 N/A St. Vincent/ Grenadines 0.8000 0.5935 0.4300 0.5935 Sudan 2.5700 0.6738 0.8600 0.6738 Suriname 1.9500 0.8144 0.8700 0.8144 Swaziland 1.1200 0.4400 0.3900 0.4400 Sweden 0.3300 1.0725 0.1300 0.4359 Switzerland 0.3300 0.9209 0.1300 0.5241 Syrian Arab Republic 1.5200 0.7700 0.7200 0.7700 Taiwan 0.6600 1.2210 0.1397 0.1897 Tajikistan 1.2300 0.5785 0.5094 0.5785 Tanzania 1.1300 0.7900 0.5510 0.7900 Thailand 0.8600 1.1825 0.3030 0.3900



D. Voice Long Distance Services 3. International a. Choice International for Business U.S. to International Rates (Cont’d) PER MINUTE RATE (CELLULAR (CELLULAR OR MOBILE OR MOBILE TERMINATION, TERMINATION, SPECIAL SPECIAL COUNTRY BASIC SERVICES) OPTION SERVICES) Togo $ 1.2300 $ 0.8500 $0.7350 $ 0.8500 Tokelau 11.0000 2.5300 2.4925 2.5300 Tonga Islands 1.7800 0.6783 0.7490 0.6783 Trinidad/Tobago 0.8300 0.3948 0.3980 0.3948 Tunisia 0.8500 0.4800 0.5241 0.4800 Turkey 0.7100 1.1832 0.3600 0.4520 Turkmenistan 1.2300 0.8183 0.7533 0.8183 Turks & Caicos Islands 0.8700 0.5988 0.5389 0.5988 Tuvalu 3.7500 6.8800 2.7741 6.8800 Uganda 1.0800 0.6000 0.5310 0.6000 Ukraine 1.1200 1.5000 0.3220 0.4800 United Arab Emirates 0.9100 0.7925 0.5830 0.7925 United Kingdom 0.2200 0.4000 0.0576 0.4800 Uruguay 0.8600 0.4800 0.4300 0.4800 Uzbekistan 1.2300 1.2300 0.3315 0.3315 Vanuatu, Republic of 0.3400 15.9175 1.8830 15.9175 Venezuela 0.6300 0.9933 0.2555 0.4597 Vietnam 1.3700 2.4583 0.5600 0.8050 Wallis & Futuna Islands 3.3400 N/A 3.1300 N/A Western Samoa 1.3800 1.3800 0.6460 0.6460 Yemen 1.2400 0.7970 0.6820 0.7970 Zaire, Republic of Congo 1.1600 0.9359 0.7741 0.9359 Zambia 1.0300 0.6000 0.5310 0.6000 Zimbabwe 1.0800 0.6140 0.4300 0.6140



D. Voice Long Distance Services 3. International (Cont’d) b. Unlimited Canada Allows small business customers to complete international calls to Canada. This service

works in conjunction with the following domestic calling plans. The monthly fee provides unlimited direct dialed long distance calling to Canada each month. Calls to other countries are billed at the rate of the customer’s Qwest international calling plan. The eligible Qwest domestic calling plans are:

• Choice Unlimited - Business • Core Connect Unlimited LD • Unlimited Business Voice • Core Connect Professional Unlimited Long Distance

MONTHLY RATE

- Per Line $5.00


SECTION 104 – OBSOLETE BUSINESS VOICE LONG DISTANCE SERVICE OFFERINGS

A. General For description of services and charges see Section 4.A. General of this RSS.



B. Casual Calling 1. Reserved For Future Use

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO 4 Page 3 Effective: September 1, 2017 Release 3



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D. Voice Long Distance Services 1. Domestic

a. Qwest Long Distance Advantage (1) General Description Qwest Long Distance Advantage (QLDA) is an offering of business communication

services consisting of switched outbound and switched inbound services. The services have flat rates which are based on term, a minimum usage commitment and Contributory Volume. Monthly fees are billed per month without regard to usage. QLDA is intended for the small business segment billing under $2,500.00 in telecommunications services monthly. It is available to both single location and multiple location businesses. Inbound Toll Free services permit customer to receive domestic inbound calls.

(2) Terms and Conditions (a) QLDA is available in month-to-month and 12-month term plans. There is a

minimum monthly usage commitment of $10.00 for customers receiving service under both the monthly and term plans. Satisfaction of the minimum monthly usage commitment is determined by the Contributory Volume as defined, following. If the customer’s Contributory Volume invoiced usage charges are less than the required minimum monthly usage commitment, the customer will be billed and required to pay a short fall charge equal to the difference between the monthly commitment and the actual amount billed. This short fall charge will be applied beginning with the customer’s first full month’s invoice.

(b) Upon expiration of the initial term and subsequent renewal term(s), the customer’s

agreement will automatically renew for a like period, unless either party notifies the other in writing of its intention not to renew 30 days before the end of the agreed term. The automatic renewal will be for the same length and at the current RSS rates in effect at the time of such renewal associated with the term and volume of the original agreement.

(c) The Company will allow a customer to terminate its term agreement prior to its

expiration date provided the customer is converting to another Company offer or affiliate Company product with equal or greater term and volume commitment levels.

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO 4 Page 5 Effective: May 15, 2016 Release 3


D. Voice Long Distance Services 1. Domestic a. Qwest Long Distance Advantage (2) Terms and Conditions (Cont’d) (d) If a customer terminates their service without cause prior to the expiration date of

their term agreement, the customer will be billed and required to pay the minimum monthly usage charge for the remainder of the term agreement.

(e) Contributory Volume on this service shall include the following: domestic outbound

and inbound usage, all international outbound and inbound usage, Dedicated Internet Access charges, Business Dial-up Internet access charges, Directory Assistance charges, feature charges both recurring and nonrecurring and affiliate Company local service monthly recurring and usage charges.

(f) The following usage charges are not contributory towards the monthly minimum

usage or Contributory Volume: taxes, tax-like charges and surcharges, Audio Conferencing charges, Operator Service charges, Global Service Provider charges, and data and IP services other than Business Dial-up and Dedicated Internet Access.

(g) The service is billed in initial 30 seconds and in 6-second additional increments.

Calls are rounded to the nearest cent. (h) The service is billed in an initial 30-second increment and in additional 6-second

increments for domestic service. (i) The monthly Long Distance Line Charge is assessed on a per-line basis to all

business customers.

(C) (C)



D. Voice Long Distance Services 1. Domestic a. Qwest Long Distance Advantage (Cont’d) (3) Guarantees QLDA customers will receive the following guarantees: Initial 90-Day Guarantee for

New Customers, Customer Satisfaction Guarantee and Toll Free Service Assurance Guarantee.

(a) Initial 90-Day Guarantee for New Customers For the purposes of this guarantee, "new customer" is defined as any entity that has

not utilized any Qwest domestic LD service in the prior 12 month period. After the date of first usage of a new customer's Qwest service, and before the 91st calendar day following such date of first usage, if the new customer notifies the Company that it is dissatisfied and terminating its domestic long distance service, the Company will do the following:

• Release the new customer from liability for early termination charges; provided

however that new customer shall still be responsible for all charges for services incurred up to the termination date.

• Provide reimbursement for applicable installation costs associated with switching

it back to its previous long distance carrier. Qwest will credit new customers utilizing switched access services an amount equal to the applicable Primary Interexchange Carrier (PIC) change charge actually incurred and paid by the new customer up to a maximum of $10.00 per line.

Qwest will reimburse customer for PIC change charge to switch back to original IXC

or carrier of choice in the case of new connect orders. New customers may request reimbursement of charges by calling 800-860-6000.

Please note that Qwest International Outbound Long Distance service is not part of

the Initial 90-Day Guarantee for New Customers. (b) Customer Satisfaction Guarantee Except as otherwise indicated in this RSS, customers who sign a term agreement

with the Company and terminate service prior to the expiration of their term agreement will be held responsible for all early termination charges as set forth in the agreement except as specified in the Initial 90-Day Guarantee for New Customers.



D. Voice Long Distance Services 1. Domestic a. Qwest Long Distance Advantage (3) Guarantees (Cont’d) (c) Toll-Free Service Assurance Guarantee Except as otherwise indicated in this RSS, customers who sign a term agreement

with the Company are eligible for this guarantee. If a Company provided toll-free line experiences a service disruption, the Company

will reroute traffic from the affected toll-free line within 15 minutes of the completion of the Confirmation process and acknowledgement by a Qwest Customer Service Representative that the traffic will be rerouted within fifteen minutes of the conclusion of the call. Traffic can be rerouted to any working number provided to the customer by the Company that terminates in the 48 contiguous United States.

A maximum of five affected toll-free numbers per customer, per occurrence will be

covered under this guarantee. The customer is required to designate and provide to the Company a working telephone number with enough capacity to handle the rerouted traffic. The Company will not be responsible or liable for uncompleted calls due to problems with the working telephone number provided by the customer, or insufficient capacity or the number of lines at the working telephone number.

For this service offering, service disruption is defined as a degradation in the

performance of a Company-provided toll-free number preventing the Company from terminating calls to the customer’s affected toll-free number.

For this service offering, confirmation process is described as the customer’s

telephonic notification to a Qwest Customer Service Representative of a service disruption. To complete the Confirmation process the customer must provide the Qwest Representative with information including but, not limited to the customer’s name and address, Qwest account number, the affected toll-free line, the service subscribed to by the customer and the approximate time the service disruption began. The Confirmation process is complete when the Qwest Customer Service Representative acknowledges that traffic to the affected toll-free line will be rerouted within 15 minutes of the conclusion of the customer’s telephone call to the Company.



D. Voice Long Distance Services 1. Domestic a. Qwest Long Distance Advantage (3) Guarantees (c) Toll-Free Service Assurance Guarantee (Cont’d) If the Company fails to reroute the traffic within 15 minutes in accordance with the

terms of the guarantee, the Company will credit the customer’s account with an amount equivalent to the lesser of the following:

• 100% of the usage for the affected toll-free line for the entire month in which the

service disruption occurred, or • 110% of the usage for the affected toll-free line in the month prior to the month in

which the service outage occurs.

The credit will be applied to the customer’s account within 60 days of the Service Disruption. The credit will be calculated based on all calls to the affected toll-free line(s) and applied to the customer’s interstate usage.

The Company does not guarantee that service will be restored to the main location in

15 minutes only that calls will be rerouted. The Toll-Free Service Assurance Guarantee will not apply for the following:

• A service disruption caused by the negligence, errors or omission of the affected customer or others authorized by the customer to us the customer’s service.

• A service disruption caused by the failure or malfunction of any power, equipment,

service, or systems not provided directly by the Company. • A service disruption that occurs during any period in which the Company, or its

agents, are not afforded access to the premises where the affected toll-free line, or access lines associated with the affected line, terminates provided that this access is needed to prevent a service disruption.

• A service disruption occurs during any period when the customer has released the

service to the Company for maintenance or rearrangement purposes, or installation or disconnection if a customer’s service.



D. Voice Long Distance Services 1. Domestic a. Qwest Long Distance Advantage (3) Guarantees (c) Toll-Free Service Assurance Guarantee (Cont’d)

• A service disruption occurs during a period when the customers elects not to release the service(s) for testing and/or repair and continues to use it in an impaired condition.

• A service disruption occurs as the result of network busy conditions. • A service disruption not reported promptly or immediately to the Company. • A service disruption is caused by the failure of switched or dedicated service

provided by an underlying local exchange carrier or third-party carrier that the Company relies on to provide service to the Company’s customer.

• A service disruption caused by the failure of the National SMS 800 database

and/or system. • A service disruption where the Company is not the organization responsible for the

affected toll-free line. • The on-line portion in a multi-carrier situation. • A service disruption caused by the customer’s use of Company services in any

unauthorized manner. • A service disruption caused by or resulting from a force majeure event beyond the

reasonable control of the Company, including but not limited to, an act of God, government regulations, or national emergency.

• Please note that Qwest International toll-free service is not part of the Toll-Free

Service Assurance Guarantee.



D. Voice Long Distance Services 1. Domestic a. Qwest Long Distance Advantage (3) Guarantees (Cont’d) (d) Renewals of Term Commitments Except as otherwise indicated in this RSS, the customer or the Company may

terminate a term commitment at the end of the initial term by providing not less than 30 days written notice. The customer’s notice of termination must be sent, faxed or e-mailed to the following address:

Qwest Communications Corporation Attention: Dublin Disconnect Center

4650 Lakehurst Drive Dublin, OH 43016. Fax: 866.887.6633

E-mail: [email protected].

If written notification is not submitted to the Company at least 30 days prior to the expiration of the term commitment, and the Company has not given notice of termination to the customer, this term commitment shall automatically renew based on the same terms and conditions, at the same monthly or annual commitment level and initial term, and at the Scheduled rates in effect at the time of such renewal. Notwithstanding the foregoing, the customer may, at any time after the expiration of the initial term, terminate the term commitment by providing not less than 30 days written notice. The customer’s notice of termination must be sent, faxed or e-mailed to the following address:

Qwest Communications Corporation Attention: Dublin Disconnect Center

4650 Lakehurst Drive Dublin, OH 43016. Fax: 866.887.6633

E-mail: [email protected].



D. Voice Long Distance Services 1. Domestic a. Qwest Long Distance Advantage (Cont’d) (4) Rates and Charges All calls are rounded to the next full minute. The per minute usage rates are as

follows:

CONTRIBUTORY PER MINUTE VOLUME MONTHLY

• Tier 1 Monthly $ 0.00 - $ 99.99 $0.0650 • Tier 2 Monthly 100.00 - 499.99 0.0625 • Tier 3 Monthly 500.00 and above 0.0600

CONTRIBUTORY PER MINUTE VOLUME TERM

• Tier 1 Term $ 0.00 - $ 99.99 $0.0600 • Tier 2 Term 100.00 - 499.99 0.0575 • Tier 3 Term 500.00 and above 0.0550

The monthly fees apply to existing customers with at least one year of service. All

existing customers who have less than one year will be assessed the fees after they have achieved one year of service.

MONTHLY RATE

• Per line $3.99 Long Distance Line Charge • Per Line 3.99 (I) Charge per 8XX Number 5.00 Enhanced 8XX Features are specified in Section 4, preceding.

(T)



D. Voice Long Distance Services 1. Domestic (Cont’d) b. Business Line Unlimited (1) Description The Qwest Business Line Unlimited offering will allow a business customer to

complete interstate voice calls. The Qwest Business Line Unlimited offering provides the customer with all of their domestic 1+ dialed interstate, interLATA and intraLATA calls for a flat-rated monthly fee.

(2) Terms and Conditions (a) This plan is provided in conjunction with the intrastate Qwest Business Line

Unlimited. (b) The Qwest Business Line Unlimited is available to all business customers who

subscribe to various qualifying Retail Qwest Corporation packages of products and services. The Qwest Business Line Unlimited is only available on an interstate basis when the customer has subscribed to the intrastate Qwest Business Line Unlimited. Qwest Business Line Unlimited is available to all business customers that have no more than a total of 10 business lines per location.

(c) The monthly fee will be billed, in advance, and will apply beginning with the

customer’s first invoice after ordering the Qwest Business Line Unlimited. (d) The Company may monitor the customer’s usage to ensure that the customer’s use of

the Qwest Business Line Unlimited is consistent with the applicable restrictions and limitations. If the Company has any reason to believe that the customer’s usage is not consistent with the applicable restrictions, the Company may terminate the Qwest Business Line Unlimited, immediately upon notifying the customer, and convert the customer to another usage sensitive plan of the customer’s choice. If the customer fails to make a choice, then the Company will convert the customer to the Qwest Long Distance Advantage plan.

If the customer’s usage exceeds 3,000 minutes of interstate/intrastate usage per line

in any month, the customer shall be presumed to be in violation of the applicable restrictions and it shall be the responsibility of the customer to demonstrate to the Company that the customer’s use was not a violation of any of the restrictions.



D. Voice Long Distance Services 1. Domestic b. Business Line Unlimited (2) Terms and Conditions (Cont’d) (e) Qwest Business Line Unlimited is only available on a 12 month term plan. Upon

expiration of the initial term, the customer’s agreement will automatically renew for another 12-month period, unless either party notifies the other in writing of its intention not to renew 30 days before the end of the agreed term. The automatic renewal will be at the current Scheduled rates in effect at the time of such renewal associated with the term and volume of the original agreement.

(f) If a customer terminates their service without cause prior to the expiration date of

their term agreement, the customer will be billed and required to pay $10.00 for each remaining month for the remainder of the term agreement.

(g) The Company will allow a customer to terminate its term agreement prior to its

expiration date and convert the customer to another usage sensitive plan of the customer’s choice without penalty; provided the alternative plan is of equal or greater term commitment.

(h) The Qwest Business Line Unlimited does not permit the customer to make calls via

broadcast fax, chat lines, conference call platforms or non-voice service applications (including, but not limited to, modern data transfer or ISP connections), or to any applications where the services are re-sold to customers (i.e. Hospitality industry). In addition, certain types of applications are not permitted by the plan, including auto dialers, predictive dialers, or use to solicit sales, membership and other usage associated with telemarketing or call centers. The following call types are not permitted by the plan: toll free service, calling card, dedicated access line, directory assistance or international calls.

(i) The Company may take any other action permitted by this RSS and applicable laws

and regulations where misuse, abuse, improper use or a violation hereof is detected. (j) Call detail is not provided unless specifically requested by the customer in writing.

Provision of call detail may be subject to a separate charge. Call detail is provided on all other calls excluded from the plan (i.e. Directory Assistance, Operator Assisted calls).



D. Voice Long Distance Services 1. Domestic b. Business Line Unlimited (2) Terms and Conditions (Cont’d) (k) Toll-free service is available at the rate specified, following. (l) Enhanced toll-free features are available at the rates specified, following.

Descriptions of the features can be found in Section 4, preceding. Enhanced toll-free features are available to month-to-month and term customers.

(m) The monthly Access Line Charge is assessed on a per line basis to all business

customers. Single line business customers will not be assessed this charge if they subscribe to a qualifying Qwest retail basic local exchange service package or a Qwest retail basic local exchange access line. Qualifying packages are: Qwest Choice Business, Choice Business Plus, and Core Connect.


MONTHLY RATE

• Flat Rate Monthly[1] - Per Line $27.00 - With Call Detail 27.00

• Long Distance Line Charge - Per Line 3.99 (I)

PER MINUTE MONTHLY RATE

• Toll-Free Service $0.06 — • Each toll-free number

- First number — — - Each additional number — $5.00

[1] Only one monthly rate should apply even though the monthly rate is shown in both

interstate and intrastate documents.

(T)



D. Voice Long Distance Services 1. Domestic b. Business Line Unlimited (3) Rates and Charges (Cont’d)

INSTALLATION/ NONRECURRING MONTHLY CHANGE FEATURE CHARGE RATE CHARGE SURCHARGE

• Enhanced Toll-Free Features

- Alternate Call Routing, per 8XX number $ 50.00 $50.00 $50.00 — - Day of Week Routing, per 8XX number 50.00 50.00 50.00 — - Day of Year/Holiday Routing, per 8XX number 50.00 — 50.00 — - EZ Route – Menu, - Per 8XX number 150.00 25.00 — — - Per call — — — $0.04 - Geo Routing, per 8XX number 50.00 50.00 50.00 — - Per call — — — 0.05 - Percent Allocation Routing, per 8XX number 50.00 50.00 50.00 —



D. Voice Long Distance Services 1. Domestic b. Business Line Unlimited (3) Rates and Charges (Cont’d)

INSTALLATION/ NONRECURRING MONTHLY CHANGE FEATURE CHARGE RATE CHARGE SURCHARGE

- Tailored Call Coverage, per 8XX number $ 50.00 — $ 50.00 — - Time of Day Routing, per 8XX number 50.00 50.00 50.00 — - Toll-Free Directory Assistance, - Per 8XX number 35.00 3.00 35.00 — - Expedite 100.00 — 100.00 — Per query — — — $1.25



D. Voice Long Distance Services 1. Domestic (Cont’d) c. Qwest Choice Long Distance (1) Description The Qwest Choice Long Distance offering will allow a business customer to complete

interstate voice calls. Monthly fees are billed per month without regard to usage. The Qwest Choice Long Distance offering provides the customer with all of their domestic 1+ dialed interstate, interLATA and intraLATA calls.

(2) Terms and Conditions (a) This plan is provided in conjunction with the intrastate Qwest Choice Long Distance

offering for business customers. (b) The Qwest Choice Long Distance offering is available to all business customers who

subscribe to various qualifying Retail Qwest local service. The Qwest Choice Long Distance offering is only available on an interstate basis when the customer has subscribed to the intrastate Qwest Choice Long Distance offering for business customers. Qwest Choice Long Distance offering is available to all business customers that have no more than a total of 10 business lines, per location.

(c) The Company may monitor the customer’s usage, if the usage exceeds 3,000

minutes, to ensure that the customer’s use of the Qwest Choice Long Distance offering is consistent with the applicable restrictions and limitations. If the Company has any reason to believe that the customer’s usage is not consistent with the applicable restrictions, the Company may terminate the Qwest Choice Long Distance offering upon notifying the customer, and convert the customer to another usage sensitive plan of the customer’s choice.

(d) The Qwest Choice Long Distance offering does not permit the customer to make

calls via broadcast fax, chat lines, conference call platforms, or non-voice service applications (including but not limited to, modem data transfer or ISP connections), or to any applications where the services are re-sold to customers (i.e. hospitality industry). In addition, certain types of applications are not permitted by the plan, including auto dialers, predictive dialers, or use to solicit sales, membership and any other usage associated with telemarketing or call centers.



D. Voice Long Distance Services 1. Domestic c. Qwest Choice Long Distance (2) Terms and Conditions (Cont’d) (e) Call detail is provided. (f) Inbound Toll Free services permit customers to receive domestic inbound calls. (g) The monthly Long Distance Line Charge is assessed on a per-line basis to all

business customers. (2) Rates and Charges

ALL TIME PERIODS

With a QC Retail Local Exchange Package • Per Minute (up to 400 minutes) $0.05 • Per Minute (401 + minutes) — With a QC Retail Local Access Line • Per Minute (up to 500 minutes) 0.05 • Per Minute (501 + minutes) —

The monthly fees apply to existing customers with at least one year of service. All existing customers who have less than one year will be assessed the fees after they have achieved one year of service.

MONTHLY RATE

• Per line $5.99 Long Distance Line Charge • Per Line 2.99 (I) Charge per 8XX Number 5.00

(C) (C) (T)

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO 4 (T) Page 18.1 Effective: November 18, 2015 Release 2


D. Voice Long Distance Services 1. Domestic (Cont’d) d. Core Connect Professional Unlimited Long Distance (1) Description The Core Connect Professional Unlimited Long Distance calling plan allows a

business customer to complete intrastate and interstate (domestic) direct dialed voice calls that have monthly fees and charges which are billed per month without regard to usage.

(2) Terms and Conditions (a) This service is provisioned in conjunction with the intrastate Core Connect

Professional Unlimited calling service under which the Company provides intrastate long distance service.

(b) Core Connect Professional Unlimited Long Distance is only available to business

customers who purchase a minimum of three (3) Core Connect Professional Unlimited calling plans per account. A customer may select any combination of Core Connect 1, Core Connect Professional, and Unlimited Business Voice line(s) not to exceed 10 unlimited calling plans per account.

(c) Certain restrictions apply. The Core Connect Professional Unlimited calling service

may not be used in conjunction with the following: auto dialers, broadcast fax, long distance Internet access, call center applications including, but not limited to, auto dialers, PBX trunks, ground start line or trunks, ISDN services, foreign exchange services, public telephone services, public access smart-pay phones, analog to digital conversion digital PBX services, WATS services, PBX services, non-square electronic key telephone systems hybrid key telephone systems, predictive calling/dialing systems, automatic outbound dialing systems, any type of automatic call distribution system, or the functional equivalent of any such system listed above. Core Connect Professional Unlimited calling service applies only to domestic direct-dialed voice calls. A customer may not use this service for connection to data service or for any other use that does not involve a single path person-to-person conversation or voice message. The customer may not use this service to complete multiple simultaneous outgoing calls through use of a LEC-provided feature that provides multiple paths over a single line.

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO 4 (T) Page 18.2 Effective: November 18, 2015 Release 2


D. Voice Long Distance Services 1. Domestic g. Core Connect Professional Unlimited Long Distance (2) Terms and Conditions (Cont’d) (d) The term direct dialed voice calls does not include the following types of calls:



• calls for the purpose of dictation or transcription • chat lines • intercom calls / monitoring calls • Plan does not include 900 number calls, directory assistance, calling cards, or


the answering party (device) provides a voice announcement; the answering party (device) allows the caller to leave a brief voice message.

(e) The Company may monitor customer’s usage to ensure that customer’s use of the

service is consistent with the applicable restrictions. If the Company determines the Customer has violated the terms and conditions of the service, the Customer’s long distance service will be suspended. If customer’s usage exceeds 3,000 Minutes of Use in any month, the customer shall be subject to investigation to determine compliance with listed restrictions.

(f) The Company may take any other action permitted by this Rate Schedule and

applicable laws and regulations where misuse, abuse, improper use or a violation hereof is detected.

(g) Inbound toll free services permit customers to receive domestic inbound calls.

Customers who select Core Connect Professional Unlimited can also purchase the Choice Unlimited toll-free service as defined in 4.D.1.c, preceding.

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO 4 Page 18.3 Effective: May 15, 2016 Release 3


D. Voice Long Distance Services 1. Domestic g. Core Connect Professional Unlimited Long Distance (2) Terms and Conditions (Cont’d) (h) Term agreements are available. If a customer terminates Qwest Long Distance service

before the term expires, an early termination charge will be applied, per line. The following charges will be included in the total amount billed for early termination of the Core Connect Professional offer. The early termination terms, conditions and waivers for Qwest local service as specified in Sections 2 and 5 of the Qwest Corporation Exchange and Network Services tariffs, price lists, price schedules and catalogs also apply.

• 1year term, $13.00 early termination charge • 2-year term, $26.00 early termination charge • 3-year term, $33.00 early termination charge • 5-year term, $88.00 early termination charge

(i) The Core Connect Professional Unlimited calling service is only available to

business customers subscribing to retail local exchange service from an affiliate of the Company that provides local service, and, requires provisioning of interstate/interLATA, intrastate/interLATA and intrastate/intraLATA service. All services must be billed by an affiliate company on the same invoice to subscribe to this service.

(j) The following qualifying products and services are required for Core Connect

Professional Unlimited Long Distance: • Minimum three (3) basic exchange lines with CenturyLink Choice Business Plus • Minimum three (3) Core Connect Professional Unlimited Long Distance plans • CenturyLink High Speed Internet Service with Core Service Pack up to 12Mbps.

(k) If customer’s Core Connect Professional Unlimited Long Distance service is terminated either by the customer or the Company, the customer’s long distance service will be converted to the Qwest Choice Unlimited Calling Plan as defined in 4.D.1.c, preceding.

(l) The monthly Long Distance Line Charge is assessed on a per-line basis to all

business customers.

(C) (C)

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO 4 Page 18.4 Effective: May 15, 2016 Release 3


D. Voice Long Distance Services 1. Domestic g. Core Connect Professional Unlimited Long Distance (Cont’d) (3) Rates and Charges (a) Core Connect Professional Unlimited Long Distance – Outbound (Direct Dialed)

PER MINUTE RATE


MONTHLY RATE • Switched Outbound - First Line, Month to Month or Term $25.00

- Second and Third Line, Month to Month 15.00 Term 10.00

• Long Distance Line Charge - Per Line 3.99 (I)

(b) Switched Access – Inbound (Toll-Free) Per minute rates and the monthly charge for each 8XX number are located under

Choice Unlimited for Business, 4.D.1.c., preceding.

(T)



D. Voice Long Distance Services 1. Domestic (Cont’d) h. Choice Long Distance Basic (1) Description The Qwest Choice Long Distance Basic calling plan also known as Qwest Long

Distance Basic will allow a business customer to complete interstate direct dialed calls that has a monthly minimum fee.

(2) Terms and Conditions (a) This plan is provisioned in conjunction with the intrastate Qwest Choice Long

Distance Basic calling plan under which Qwest provides intrastate long distance usage.

(b) Calls made using the Qwest Choice Long Distance Basic Plan are measured and

billed for an initial period of 30 seconds and timed in 6-second increments for usage over 30 seconds. The call rating is rounded to the nearest full cent. Rate quotes are provided in 60 second increments.

(c) The Qwest Choice Long Distance Basic calling plan is only available to customer

subscribing to retail local service from Qwest. (d) This plan includes inbound Toll Free services which permits customers to receive

domestic inbound calls. (e) The monthly Long Distance Line Charge is assessed on a per-line basis to all

business customers. (M) Material moved from Section 4, Page 6.

(T)(M) (M)



D. Voice Long Distance Services 1. Domestic h. Choice Long Distance Basic (Cont’d) (3) Rates and Charges (a) Switched Access – Outbound and Inbound, Per-Minute Rates PER MINUTE RATE MONTHLY RATE


- Per Minute $0.07 - Per Account $7.00


• Per Line — 3.99

(c) Charge for Each Toll-Free Number

• Per 8XX Number, per line — 5.00 (M) Material moved from Section 4, Page 7.

(T)(M) (M)



D. Voice Long Distance Services 1. Domestic (Cont’d) i. Choice Monthly Minimum (1) Description The Choice Monthly Minimum calling plan also known as Qwest Long Distance Plus

will allow a business customer to complete interstate direct dialed calls that has a monthly minimum commitment.

(2) Terms and Conditions (1) This plan is provisioned in conjunction with the intrastate Choice Monthly Minimum

calling plan under which Qwest provides intrastate long distance usage. (2) Calls made using the Choice Monthly Minimum Plan are measured and billed for an

initial period of 30 seconds and timed in 6-second increments for usage over 30 seconds. The call rating is rounded to the nearest full cent. Rate quotes are provided in 60 second increments.

(3) The Choice Monthly Minimum calling plan is only available to customer subscribing

to retail local service from Qwest. (4) If the customer’s invoiced usage charges are less than the required minimum monthly

usage commitment, the customer will be billed and required to pay a short fall charge equal to the difference between the monthly commitment and the actual amount billed. Direct Dialed and International Direct Dialed usage will contribute to the monthly minimum[1].

(5) This plan includes inbound Toll Free services which permits customers to receive

domestic inbound calls. Toll Free Service has a monthly charge for each toll free number. The toll free usage and monthly charge do not contribute to the monthly minimum dollar commitment.

(6) The monthly Long Distance Line Charge is assessed on a per-line basis to all

business customers. (7) If an International Plan is not selected by the customer, then the Choice International

Basic rates apply. [1] Does not include calls which are pay-for-use, including, but not limited to, calls to 900,

976, 555 and 700 numbers, calls to Directory Assistance and Operator Service calls, including Emergency Interrupt Call Completion and in-bound toll free service calls.


(T)(M) (M)



D. Voice Long Distance Services 1. Domestic i. Choice Monthly Minimum (Cont’d) (3) Rates and Charges MONTHLY PER MINUTE RATE RATE

• Monthly Minimum - Per Account — $20.00 • Domestic Switched Access, Outbound and Inbound

- Per Minute $0.05 —

• Long Distance Line Charge - Per Line — 3.99

• Charge for Each Toll-Free Number

-Per Month 5.00 (M) Material moved from Section 4, Page 9.

(T)(M) (M)



D. Voice Long Distance Services 1. Domestic (Cont’d) j. 5 Cent Business Long-Distance Plan (1) Description The Qwest 5 Cent Business Long-Distance Plan will allow a business customer to

complete interstate direct dialed calls. (2) Terms and Conditions (a) This plan is provisioned in conjunction with the intrastate Qwest 5 Cent Business

Long-Distance Plan under which Qwest provides intrastate long distance usage. (b) Calls made using the Qwest 5 Cent Business Long-Distance Plan are measured and

billed for an initial period of 30 seconds and timed in 6-second increments for usage over 30 seconds. The call rating is rounded to the nearest full cent. Rate quotes are provided in 60 second increments.

(c) The Qwest 5 Cent Business Long-Distance Plan is only available to customers

subscribing to retail local service from Qwest. (d) Inbound Toll Free services permit customers to receive domestic inbound calls. (e) The Qwest 5 Cent Business Long-Distance Plan is only available if the customer

retains the service for at least one year. If a customer terminates the service before the 1-year term expires, a $75.00 early termination charge will apply, per line.

(f) The monthly Long Distance Line Charge is assessed on a per-line basis to all

business customers. (M) Material moved from Section 4, Page 13.

(T)(M) (M)



D. Voice Long Distance Services 1. Domestic j. 5 Cent Business Long-Distance Plan (Cont’d) (3) Rates and Charges (a) Switched Access – Outbound and Inbound, Per-Minute Rates

PER MINUTE

• All Time Periods - Per Minute $0.05

• Long Distance Line Charge

- Per Line 3.99

(b) Charge for Each Toll-Free Number

MONTHLY RATE

• Per 8XX Number $5.00 (M) Material moved from Section 4, Page 14.

(T)(M) (M)



D. Voice Long Distance Services (Cont’d) 2. Toll Free Features a. Reserved For Future Use



D. Voice Long Distance Services (Cont’d) 3. International a. Q.world - Grandfathered Effective April 5, 2004, Q.world rates are grandfathered to new customers and to

customers who move or disconnect service. The following per minute rates are applicable to outbound international calls placed by

customers subscribing to Q.world. The customer will be charged a $3.00 per month fee when subscribing to Q.world. The monthly fee is not prorated for business customers. Business calls are measured and billed for an initial period of 30 seconds and timed in 6-second increments for usage over 30 seconds, with the exception of calls to Mexico which are billed for an initial period of 60 seconds and 60-second increments after the initial period. Fractional minutes of use are rounded up to the next billing increment.

COUNTRY PER MINUTE Afghanistan $1.68 Albania 1.11 Algeria 0.53 American Samoa 0.38 Andorra 0.48 Angola 1.46 Anguilla 0.59 Antarctica (Casey Base) 0.54 Antarctica (Scott Base) 0.54 Antigua (Barbuda) 0.48 Argentina 0.30 Armenia 0.64 Aruba 0.47 Ascension Island 1.13 Australia (including Tasmania) 0.14 Austria 0.13 Azerbaijan 0.85



D. Voice Long Distance Services 3. International a. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Bahamas $0.26 Bahrain 0.71 Bangladesh 0.54 Barbados 0.52 Belarus 0.38 Belgium 0.13 Belize 0.71 Benin 0.67 Bermuda 0.20 Bhutan 1.82 Bolivia 0.41 Bosnia/Herzegovina 0.38 Botswana 0.85 Brazil 0.25 British Virgin Islands 0.48 Brunei 0.86 Bulgaria 0.38 Burkina Faso 1.04 Burundi 1.87 Cambodia 2.30 Cameroon 0.53 Cape Verde Islands 0.83 Cayman Islands 0.27 Central African Republic 1.49 Chad 2.44 Chile 0.26 China 0.18 Christmas/Cocos Islands 0.24 Colombia 0.30 Comoros 3.53 Congo 0.75 Cook Islands 1.63 Costa Rica 0.29



D. Voice Long Distance Services 3. International a. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Croatia $0.34 Cuba 0.63 Cyprus 0.57 Czech Republic 0.28 Denmark 0.13 Diego Garcia 1.46 Djibouti 0.97 Dominica 0.52 Dominican Republic 0.29 East Timor 2.75 Ecuador 0.36 Egypt 0.40 El Salvador 0.30 Equatorial Guinea 2.57 Eritrea 0.97 Estonia 0.67 Ethiopia 1.04 Faeroe Islands 0.54 Falkland Islands 1.20 Fiji Islands 1.04 Finland 0.13 France 0.14 French Antilles (including Martinique, St. Barthelmey, and St. Martin) 0.67 French Guiana 0.67 French Polynesia 1.33 Gabon 1.16 Gambia 0.64 Georgia 0.80 Germany 0.14 Ghana 0.48 Gibraltar 1.04 Greece 0.13 Greenland 0.60



D. Voice Long Distance Services 3. International a. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Grenada $0.46 Guadeloupe 0.62 Guantanamo Bay 0.61 Guatemala 0.30 Guinea 0.83 Guinea-Bissau 1.63 Guyana 0.84 Haiti 0.50 Honduras 0.44 Hong Kong 0.11 Hungary 0.29 Iceland 0.50 India 0.42 Indonesia 0.35 Inmarsat-East Atlantic 9.00 Inmarsat-Indian Ocean 9.00 Inmarsat-Pacific Ocean 9.00 Inmarsat-West Atlantic 9.00 International Networks 1.83 Iran 0.60 Iraq 0.97 Ireland 0.14 Israel 0.15 Italy 0.14 Ivory Coast 0.75 Jamaica 0.47 Japan 0.12 Jordan 0.60 Kazakhstan 0.31 Kenya 0.68 Kiribati 1.22 Korea, Democratic Peoples Rep. of 1.12 Korea, Rep. of 0.14 Kuwait 0.51 Kyrgyztan 0.49



D. Voice Long Distance Services 3. International a. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Laos $2.41 Latvia 0.38 Lebanon 0.60 Lesotho 0.85 Liberia 0.64 Libya 0.97 Liechtenstein 0.13 Lithuania 0.38 Luxembourg 0.13 Macao 0.78 Macedonia 0.57 Madagascar 2.22 Malawi 0.53 Malaysia 0.20 Maldives 1.43 Mali Republic 1.05 Malta 0.73 Marshall Islands 0.75 Mauritania 1.00 Mauritius 1.24 Mayotte Island 3.53 Micronesia 0.78 Moldova 0.50 Monaco 0.13 Mongolia 1.68 Montserrat 0.55 Morocco 0.58 Mozambique 1.26 Myanmar 2.28 Namibia 0.81 Nauru 1.15 Nepal 1.28 Netherlands 0.13 Netherlands Antilles 0.43



D. Voice Long Distance Services 3. International a. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Nevis $0.60 New Caledonia 1.43 New Zealand 0.13 Nicaragua 0.41 Niger 0.93 Nigeria 0.58 Niue Island 1.79 Norfolk Island 1.73 Norway 0.13 Oman 1.06 Pakistan 0.41 Palau 1.28 Palestine 0.17 Panama 0.36 Papua New Guinea 1.05 Paraguay 0.43 Peru 0.36 Philippines 0.21 Poland 0.24 Portugal (including Madeira Islands) 0.13 Qatar 0.95 Reunion Island 1.02 Romania 0.34 Russia 0.22 Rwanda 1.18 San Marino 1.05 Sao Tome 1.57 Saudi Arabia 0.50 Senegal 0.75 Seychelles Islands 1.49 Sierra Leone 0.64 Singapore 0.15



D. Voice Long Distance Services 3. International a. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Slovakia $0.27 Slovenia 0.58 Solomon Islands 1.19 Somalia 1.62 South Africa 0.38 Spain 0.14 Sri Lanka 1.03 St. Helena 1.14 St. Kitts 0.50 St. Lucia 0.44 St. Pierre/Miquelon 0.50 St. Vincent/Grenadines 0.56 Sudan 0.97 Suriname 1.24 Swaziland 0.77 Sweden 0.13 Switzerland 0.13 Syria 0.97 Taiwan 0.12 Tajikistan 1.00 Tanzania 0.53 Thailand 0.26 Togo 1.10 Tokelau 1.44 Tonga Islands 1.55 Trinidad/Tobago 0.36 Tunisia 0.53 Turkey 0.43 Turkmenistan 0.49 Turks & Caicos Islands 0.54 Tuvalu 1.81



D. Voice Long Distance Services 3. International a. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Uganda $0.53 Ukraine 0.28 United Arab Emirates 0.40 United Kingdom 0.09 Uruguay 0.43 Uzbekistan 0.49 Vanuatu 2.35 Vatican City 0.14 Venezuela 0.25 Vietnam 0.66 Wallis & Futuna 2.31 Western Samoa 1.00 Yemen, Arab Republic 0.97 Yemen DEM 1.00 Yugoslavia 0.43 Zaire 0.64 Zambia 0.64 Zimbabwe 0.53 Canada

• All Time Periods 0.07 Mexico

• All Time Periods - Rate Steps 1 - 8 0.10

(C) (D)



D. Voice Long Distance Services 3. International a. Q.world – Grandfathered (Cont’d) The following surcharge rates apply to cellular calls terminated in the following

countries. This charge is in addition to the per-minute rates that apply for the call. COUNTRY PER MINUTE Andorra $0.10 Australia 0.17 Austria 0.17 Belgium 0.20 Bolivia 0.07 Brazil 0.11 Bulgaria 0.05 Cambodia 0.08 Chile 0.16 Christmas Island 0.17 Cocos Island 0.17 Colombia 0.01 Croatia 0.09 Cyprus 0.15 Czech Republic 0.14 China 0.15 Denmark 0.20 Easter Island 0.16 Egypt 0.04 El Salvador 0.14 Estonia 0.16 Finland 0.20 France 0.28 French Antilles 0.19 French Guiana 0.19 Germany 0.17 Greece 0.13 Guadeloupe 0.19



D. Voice Long Distance Services 3. International a. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Haiti $0.22 Hungary 0.12 Iceland 0.18 Indonesia 0.08 Ireland 0.20 Isreal 0.10 Italy 0.18 Japan 0.19 Jordan 0.03 Korea (South) 0.09 Latvia 0.10 Lebanon 0.13 Lithuania 0.02 Luxembourg 0.18 Malaysia 0.17 Martinique 0.19 Mexico 0.25 Monaco 0.19 Morocco 0.06 Netherlands 0.20 Netherland Antilles 0.18 New Zealand 0.16 Norway 0.15 Oman 0.14 Panama 0.32 Paraguay 0.06 Peru 0.21 Philippines 0.04 Pitcairn Island 0.16 Poland 0.19 Portugal 0.18 Qatar 0.17 Reunion Island 0.19



D. Voice Long Distance Services 3. International a. Q.world – Grandfathered (Cont’d) COUNTRY PER MINUTE Slovakia $0.08 Slovenia 0.11 South Africa 0.14 Spain 0.18 Sweden 0.21 Switzerland 0.21 Taiwan 0.08 Tanzania 0.17 Tasmania 0.17 Turkey 0.02 United Kingdom 0.22 Uruguay 0.33 Vatican City 0.18 Venezuela 0.14 Vietnam 0.15 Western Sahara 0.06 Zanzibar 0.17 Zaire 0.10


SECTION 5 - CUSTOMER INCENTIVE AND DISCOUNT PROGRAMS

A. Long Distance Competitive Response 1. Residence Customer Incentive Program a. Description The Residence Customer Incentive Program is an offering for potential new residence

long distance customers and to existing residence long distance customers to induce the retention or continuation of interstate long distance services by such customers.

b. Terms and Conditions (1) This competitive response offering may be offered to potential new Qwest residence

long distance customers. In addition, the Company may provide a retention benefit to any existing residence customer who has retained a service for some period of time.

(2) For potential new residence customers, the Company will not provide an incentive

offer more than once in any two year period. In retention situations, the Company may provide an incentive offer no more than once in any two year period with respect to any particular service.

(3) The recipients of the customer incentive offer and the amount of the customer

incentive offer will be at the sole discretion of the Company, but the value of the retention benefit may not exceed the sum of c.(1), following.

(4) The Company will determine the particular details, including but not limited to;

periods and duration, class of customers, services and amounts so long as each offer to a particular residence customer is not inconsistent with the provisions of this RSS and the amount does not exceed the maximum amount set for in c.(1), following. The Company may prohibit use of this program in conjunction with another offer being marketed by the Company and/or a Company affiliate.

(5) This competitive response offering is provisioned in conjunction with the intrastate

competitive response offering under which Qwest provides intrastate long distance usage.

(6) For potential new residence customers, the Company will condition some of its offers

upon a residence customer remaining with the Company for a minimum of one year. Any minimum period of time shall be identified to the customer as part of the offer. In such cases, if the customer terminates service early, they will be billed an early termination charge.



A. Long Distance Competitive Response 1. Residence Customer Incentive Program b. Terms and Conditions (Cont’d) (7) Offers may differ based on the following criteria or combinations of criteria below:

• The sales channel through which the products are sold. • Existing customers who request to have one or more products disconnected.

• Customers who identify better competitive offer(s) available to them. Qwest

representatives may present to these customers multiple offers up to the maximum value under this RSS.

• Such other facts, criteria, and circumstances as the Company believes is a

reasonable basis upon which to distinguish among groups of customers.

(8) The Company shall use reasonable business efforts so that similarly situated customers are offered similar incentives in similar circumstances.

(9) The Company reserves the right to review the availability and conditions of the offer

or to discontinue the offer. c. Rates and Charges (1) Customers may be offered one of the following on selected products, or the equivalent

monetary value, as determined by the Company.

• A waiver of an amount up to 100% of the current residence recurring charge(s), and the current per minute interstate long distance rate or,

• A waiver of up to 12 months of the recurring rates or, • A waiver of an amount up to 100% of the current per minute interstate long distance

rate or, • A benefit or consideration offered or provided that is not associated with a service

or product offered by the Company such as merchandise, discounts on merchandise offer by others, gift certificates, gift cards or otherwise at the discretion of the Company. The actual cost incurred by the Company will be used in determining the value of non-cash offers or benefits, not to exceed the sum of c.(1), above.



A. Long Distance Competitive Response 1. Residence Customer Incentive Program c. Rates and Charges (Cont’d) (2) The waiver(s) will appear in the form of a credit(s) on the customer’s bill. The waiver

may be one-time or spread over a period of up to 12 months in a fashion determined by the Company.

(3) Waiver amounts are calculated on the first month’s monthly rate(s). The total waived

amount will not exceed the value of the total per minute charge(s) plus twelve months of the monthly rates.

(4) An early termination charge not to exceed $50.00 per line may be charged to

customers who terminate their service prior to the completion of their initial term.



A. Long Distance Competitive Response (Cont’d) 2. Business Customer Incentive Program a. Description The Business Customer Incentive Program is an offering for potential new business long

distance customers and to existing business long distance customers to induce the retention or continuation of interstate long distance services by such customers.

b. Terms and Conditions (1) This competitive response offering may be offered to potential new Qwest business

long distance customers. In addition, the Company may provide a retention benefit to any existing business customer who has retained a service for some period of time.

(2) For potential new business customers, the Company will not provide an incentive offer

more than once in any two year period. In retention situations, the Company may provide an incentive offer no more than once in any two year period with respect to any particular service.

(3) The recipients of the customer incentive offer and the amount of the customer

incentive offer will be at the sole discretion of the Company, but the value of the retention benefit may not exceed the sum of c.(1), following.

(4) The Company will determine the particular details, including but not limited to;

periods and duration, class of customers, services and amounts so long as each offer to a particular business customer is not inconsistent with the provisions of this RSS and the amount does not exceed the maximum amount set for in c.(1), following. The Company may prohibit use of this program in conjunction with another offer being marketed by the Company and/or a Company affiliate.

(5) This competitive response offering is provisioned in conjunction with the intrastate

competitive response offering under which Qwest provides intrastate long distance usage.

(6) For potential new residence customers, the Company will condition some of its offers

upon a residence customer remaining with the Company for a minimum of one year. Any minimum period of time shall be identified to the customer as part of the offer. In such cases, if the customer terminates service early, they will be billed an early termination charge.



A. Long Distance Competitive Response 2. Business Customer Incentive Program b. Terms and Conditions (Cont’d) (7) Offers may differ based on the following criteria or combinations of criteria below:

• The sales channel through which the products are sold. • Existing customers who request to have one or more products disconnected. • Customers who identify better competitive offer(s) available to them. Qwest

representatives may present to these customers multiple offers up to the maximum value under this RSS.

• Such other facts, criteria, and circumstances as the Company believes is a

reasonable basis upon which to distinguish among groups of customers.

(8) The Company shall use reasonable business efforts so that similarly situated customers are offered similar incentives in similar circumstances.

(9) The Company reserves the right to review the availability and conditions of the offer

or to discontinue the offer. c. Rates and Charges (1) Customers may be offered one of the following on selected products, or the equivalent

monetary value, as determined by the Company. (a) A waiver of an amount up to 100% of the current business recurring charge(s), and

the current per minute interstate long distance rate or, (b) A waiver of up to twelve months of the recurring rates or, (c) A waiver of an amount up to 100% of the current per minute interstate long distance

rate or, (d) A benefit or consideration offered or provided that is not associated with a service or

product offered by the Company such as merchandise, discounts on merchandise offer by others, gift certificates, gift cards or otherwise at the discretion of the Company. The actual cost incurred by the Company will be used in determining the value of non-cash offers or benefits, not to exceed the sum of c.(1), above.



A. Long Distance Competitive Response 2. Business Customer Incentive Program c. Rates and Charges (Cont’d) (2) The waiver(s) will appear in the form of a credit(s) on the customer’s bill. The waiver

may be one-time or spread over a period of up to 12 months in a fashion determined by the Company.

(3) Waiver amounts are calculated on the first month’s monthly rate(s). The total waived

amount will not exceed the value of the total per minute charge(s) plus twelve months of the monthly rates.

(4) An early termination charge not to exceed $100.00 per line may be charged to

customers who terminate their service prior to the completion of their initial term. B. Discounts 1. Hearing Or Speech Impaired Persons Discount Unless otherwise specified, a rate reduction will apply on all calls within the state,

originating from a certified hearing or speech impaired customer’s line. The rate reduction will be the application of a 40% discount over the established long distance rates in effect.

2. Special Event Services Special discounts or modifications of services may be offered to customers for special

event venues identified by the Company that require rates, terms and conditions currently not available in this RSS. The rates, terms and conditions for Special Event Services may replace those currently contained in this RSS and will only be available for the duration of the Special Event. In the event that an existing rate and/or term conflicts with a Special Event rate and/or term the Special Event supersedes.

CenturyLink Communications, LLCRATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO 4 (T) Page 1 Effective: November 18, 2015 Release 2

SECTION 6 – OPERATOR SERVICES

A. General For Operator Services and Directory Assistance, please see the QCC Rates and Services

Schedule Interstate No. 3.


SECTION 6 – OPERATOR SERVICES

B. International 1. Description This service provides international operator assisted and directory assistance calls for

customers presubscribed to CenturyLink LD. Terms, Conditions, Rates and Charges are specified in the QCC International Rates and

Services Schedule No. 2.


SECTION 7 - PROMOTIONS

A. Affinity Programs The Company’s long distance services may be offered in conjunction with another

company’s product or service. Rates and charges vary depending upon the program purchased by the customer as described below.

Upromise Residential Long Distance Program In partnership with Upromise Inc., beginning May 17, 2009, Upromise members who are

new Qwest Long Distance customers and purchase a Qwest Long Distance calling plan for state-to-state calling may qualify for a Upromise reward. The Upromise member must purchase the Qwest service via a Upromise link or by calling 1-866-591-3394 and must register their Qwest billing number with Upromise within ten (10) days of ordering service to receive their Upromise reward of a $25.00 college savings. Upromise members must maintain their Qwest long distance service for at least 90 days and must have a qualifying Qwest local service product in order to earn the Upromise College Savings Reward.

CenturyLink Communications, LLCRATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO 4 Page 2 Effective: May 15, 2016 Release 3


B. Special Promotions

(D)

CenturyLink Communications, LLCRATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO 4 Page 3 Effective: May 15, 2016 Release 3


B. Special Promotions (Cont’d)

(T) (D)



B. Special Promotions (Cont’d) LONG DISTANCE ACCOUNT REVIEW OFFER

During a promotional period from May 15, 2011 through July 15, 2011, the company’s Long Distance Account Review Offer is available through marketing material received from CenturyLink or one of its affiliates. The company’s offer depends upon various qualifications and/or restrictions. To participate in this promotion you must receive marketing material from CenturyLink or be offered this promotion during a marketing contact with CenturyLink, and enroll in this promotion by the date specified in the marketing information. A customer who receives marketing material from the company inviting them to call in for an account review will receive a $10.00 credit that will appear on the customer’s next bill from the company.

To qualify for this offer, a customer must currently subscribe to one of the following company’s business calling plans; Choice Unlimited or Choice Long Distance Plus calling plan, and, have a monthly recurring rate greater than $10.00. The credit may only be applied one time, per account, per year. Other discounts or promotions may apply. The Company reserves the right to review the availability and conditions of the offer.

CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE INTERSTATE/INTERNATIONAL NO. 4 Page 5 Effective: November 18, 2015 Release 4


B. Special Promotions (Cont’d) UNLIMITED BUSINESS VOICE PROMOTION

During a promotional period from February 1, 2013 through May 31, 2013, the following promotion may be offered to new and existing business customers where facilities permit. The Company may offer business customers a credit of $10.00 on the long distance monthly service who subscribe to one or two new Unlimited Business Voice lines with a one, two, or three-year term commitment. To qualify for this offer, new customers must subscribe to the Company’s Core Connect service with a three year term commitment. Existing customers with the Core Connect service and on a three year term commitment also qualify for this offer. Existing customers with the Core Connect service not on a three year term commitment must renew the service with a three year term commitment in order to qualify for this offer. The $10 credit will be applied each month for the duration of the term commitment. The offer is limited to a maximum of two Unlimited Business Voice lines per account and the maximum credit allowed is $20.00 per month for the duration of the term commitment. To receive the offer on two lines, the lines must be on the same term commitment. If the Unlimited Business Voice line(s) is removed, the associated credit will no longer be applied. This offer is not available to customers who also have the following services with the Company’s or an affiliate of the Company: Volume Advantage, Line Volume Plan, Master Service Agreement, individual case basis contract for service with the Company, Purchase Plus Rewards, or an existing Core Connect promotion. Existing early termination charges may apply. The Company reserves the right to review the promotion availability and conditions and is available until changed or cancelled by the Company.

(T)



B. Special Promotions (Cont’d)

3T – 3 FOR 1 PROMOTION

During a promotional period from August 5, 2013 through October 31, 2013, the following promotional offer will be available if all qualifications are met to new business customers who purchase Core Connect 1 under a three year term. If the customer cancels or terminates the service before the three year term is completed, and if the customer has had a year of continuous service, and if the customer is not completely satisfied with the service provided by the Company, subject to the limitations defined elsewhere in this rate schedule, a waiver of the early termination fee may be applied. To qualify for this waiver, a customer must agree to complete a customer satisfaction survey. This promotion is available for New Connect orders placed during the promotional period and where facilities are available. This promotion may not be combined with other promotional discounts on the same package unless otherwise specified.

LONG DISTANCE LINE CHARGE PROMOTION

During a promotional period from May 15, 2016 through May 14, 2017, the following promotion is offered to existing business customers presubscribed to CenturyLink long distance services on or before May 15, 2016. A single line business long distance customer who qualifies for this promotion will receive a $1.00 discount on the Long Distance Line Charge. To qualify for this promotion, business customers must be subscribed to a qualifying Qwest Corporation d/b/a CenturyLink QC retail basic local exchange service package or retail basic local exchange access line. Qualifying packages are Choice Business, Choice Business Plau and Core Connect. The Company reserves the right to review the promotion availability and conditions.

(N) (N)


SECTION 107 – OBSOLETE PROMOTIONS

A. Affinity Programs Residential Choice Unlimited VISA Gift Card Promotion The Company may offer new residence Qwest Choice Unlimited customers a VISA Gift

Card. This offer is available to potential new long distance residence customers and to existing Qwest residence customers to induce the retention or continuation of existing services by those customers. This offer is only available with on-line subscription to the Entertainment Guide at entertainment.com. To be eligible for the VISA Gift Card, the customer must have a Qwest retail local service package. The customers must retain the long distance service and the retail local service package for at least 30 days. The gift card does not apply to upgrades in service or when changing long distance plans.

The amount of the VISA Gift Card is based on the number of qualifying Qwest services

added within a week of the original order. The gift card does not apply to upgrades in service or when changing long distance plans. Total value of cards issued limited to $140.00. Additional cards not available in connection with any other offer unless expressly authorized in writing. VISA Gift Card is valid until end of third full month from date of issuance and will be sent by mail within 30 days of receipt of completed redemption form. See redemption form for important details. Use of card constitutes acceptance of the terms and conditions applicable to this card. Offer void if service(s) are cancelled within 30 days.

QUALIFYING PRODUCTS VISA GIFT CARD AMOUNT

1. Qwest Choice Unlimited $ 25.00 2. Qwest Choice Unlimited with one of the following Qwest Services:

• Qwest Wireless 75.00 • Qwest Choice DSL with MSN Premium 65.00 • Qwest Choice TV or DirecTV 50.00

3. Qwest Choice Unlimited with two of the following Qwest Services:

• Qwest Wireless and Qwest Choice DSL with MSN Premium 115.00 • Qwest Wireless and Qwest Choice TV or DirecTV 100.00 • Qwest Choice DSL with MSN Premium and Qwest Choice TV or DirecTV 90.00

4. Qwest Choice Unlimited with the three following Qwest services:

• Qwest Wireless, Qwest Choice DSL with MSN Premium and Qwest Choice TV or DirecTV 140.00



A. Affinity Programs (Cont’d) Special Long Distance Service Offering for Wells Fargo Customers Qwest is offering a $30 Visa Gift Card to Colorado and Wyoming Wells Fargo customers

who have retail and business credit, ATM and/or check card(s) who are new subscribers to Qwest Long Distance Service. Offer valid from February 6, 2004 through April 30, 2004. New subscribers must keep the long distance service for 30 days to be eligible for the Visa gift card offer from Qwest. Only one reward for each customer purchase and a maximum of two rewards during the lifetime of the program. Allow 6 to 8 weeks for delivery of gift card based on 30 day subscription of the product. If Qwest deems that there is any fraudulent activity, subscriber will be terminated from the program offer. Qwest reserves the right to modify or terminate program at any time. For questions about this program, please call our customer support center at 1-888-285-8512.

QLDA Affinity Discount This promotion provides new QLDA customers with accounts within an approved affinity

group, as determined by the Company, with a 10% discount off the base QLDA interstate long distance rates. The only promotion that this promotion is available with is Save or Winback Free Minutes. This promotion begins October 3, 2003 and is available until cancelled or changed by the Company.

Special Gift Card Offering for Affinity Customers Qwest may offer a Gift Card to new residence and business customers who sign up for

state-to-state Qwest Long Distance through its Affinity Partners. Gift card eligibility requires retention of Qwest Long Distance Service for a period of time which can vary by each offer. Gift cards will be mailed to the customer’s billing address within 10 weeks of eligibility and is good for 60 days from the date of receipt. Offer valid until withdrawn or cancelled by Qwest.

Frontier Miles – Early Returns Qwest may offer new residence customers who sign up for state-to-state Qwest Long

Distance service through its Affinity program with Frontier Airlines, 2,000 Frontier miles. The free miles will be provided to the customer approximately 105 days following installation of long distance service. To be eligible for this offer, the new Qwest Long Distance customer must have service for a minimum of 90 days. In addition, customer must have Qwest Corporation retail local service. Offer valid until withdrawn or cancelled by the Company.



A. Affinity Programs (Cont’d) Residential Qwest Unlimited Promotion During a promotional period from October 19, 2009 through January 16, 2010, the

Company may offer an additional discount to new or existing residential Qwest long distance customers who subscribe to the Qwest Unlimited calling plan that includes both interstate and intrastate calling. Customers will be offered a $5.00 discount per month.

In order to be eligible for this offer, customers must be a new or existing long distance

customer and a new or existing Qwest local services customer with a qualifying Qwest local exchange service package. The eligible Qwest local exchange service packages are:

• Qwest Choice Home The monthly rates are set forth in the Qwest Interstate and International Rates and Service

Schedule (CLC Section 3) and the Qwest intrastate tariffs/price lists/catalogs/rate schedules (Section 3.2.32) for the residential Qwest Unlimited calling plan. The Company reserves the right to review the availability and conditions of the offer.



B. Special Promotions Reserved For Future Use

CenturyLink Communications, LLC RATES AND · PDF fileSECTION 1 – Application and Reference ... Z - To signify a correction . CenturyLink Communications, LLC RATES AND SERVICES SCHEDULE

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