Center for Human Resources and Training Program and Course Guide 2013-2014

PROGRAM AND COURSE GUIDE

HUMAN RESOURCES AND TRAINING

For more than 15 years, DePaul University has helped human resource (HR) practitioners and consultants gain the skills necessary for career advancement and success. Our Professional in Human Resources Certificate Program, one of the top-ranked PHR® and SPHR® preparation programs in the country, has prepared more than 5,000 professionals for certification. Other programs we offer develop the professional’s capabilities in facilitation, organizational development, payroll and other disciplines that distinguish an HR professional’s performance on the job and in the field. We can customize any program for an organization wanting on-site training of its staff.

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THE SOCIETY FOR HUMAN RESOURCE MANAGEMENT (SHRM) AND THE HOLMES CORPORATION RECENTLY RECOGNIZED DEPAUL CPE AS ONE OF THE TOP FIVE UNIVERSITIES IN THE NATION FOR THE MOST ENROLLMENTS IN THE SHRM LEARNING SYSTEM® CERTIFICATION PREPARATION COURSE.

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DePaul has partnered with the Society for Human Resource Management (SHRM®) to offer this course for individuals seeking certification as Professional in Human Resources (PHR®) or Senior Professional in Human Resources (SPHR®) from the Human Resource Certification Institute (HRCI®).

Above and beyond preparing professionals for certification, this strategic course supports career advancement by building confidence for managing HR challenges. You’ll learn from instructors who are experienced certified practitioners and network with other HR professionals. After completing the program, you will receive a joint certificate from DePaul University and SHRM®, as well as up to 3.6 continuing education units (CEUs).

While DePaul cannot guarantee a passing score on the exam(s), the pass rate of professionals who have taken the SHRM Learning System® course is better than the national average.

WHO SHOULD ATTEND• HR professionals planning to take the

PHR® or SPHR® certification exam• PHR® professionals seeking to

“upgrade” their certification to SPHR®• HR practitioners seeking professional

development• Experienced managers who are new to

the HR field

HOW YOU WILL BENEFIT• Develop the knowledge and skills to

improve your on-the-job effectiveness• Receive an updated copy of the SHRM

Learning System®, which is a valuable HR reference and includes the SPHR® Preparation Book

• Receive an expanded bank of test questions formatted to mimic the current HRCI® exam experience

• Gain access to the SHRM Learning System® Resource Center, featuring audio and webcasts, flashcards, HR updates, related links and more

PROGRAM CONTENTThe SHRM Learning System® course includes six modules that correspond to the functional areas and responsibilities defined by the HRCI® Body of Knowledge:• Business Management and Strategy• Workforce Planning and Employment• Human Resource Development• Compensation and Benefits• Employee and Labor Relations• Risk Management

Choose from the following options:12-week, in-class course. Classes meet once a week for three hours where you’ll spend one to two weeks covering each of the six areas of HR. This class is offered at all DePaul campuses or can be held on site at your organization.

Intensive course. This fast-paced Saturday course covers a great deal of information in seven weeks and is not recommended for the novice HR professional. The course prepares HR professionals who do not have the time for a conventional 12-week program.

Online, instructor-led course. This online program is designed to provide maximum flexibility. The interactive, online class has no preset times for participation; you’ll spend three to six hours a week on the class, and there are deadlines for completing tests and assignments.

PROFESSIONAL IN HUMAN RESOURCES CERTIFICATE PROGRAM: THE SHRM LEARNING SYSTEM® COURSE

This course is not a substitute for the certification examination. If you wish to take either the PHR® or SPHR® examination, you must complete a separate application form available from HRCI®. For more information, please visit www.hrci.org, call HRCI® at 866-898-4724, or email [email protected].

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SHRM® ESSENTIALS OF HUMAN RESOURCE MANAGEMENT CERTIFICATE PROGRAMOffered in partnership with the Society for Human Resource Management (SHRM®), this program provides a comprehensive overview of the human resource function. You will learn the most vital and timely topics in the field. Upon successful completion of the program, you will receive a certificate from DePaul University and 1.2 continuing education units (CEUs).

PROGRAM CONTENTThe program content covers these topics:• Human Resource Management• Employment Law• Recruitment and Selection• Compensation and Benefits• Employee Development• Performance Management

WHO SHOULD ATTENDThis program, designed as a thorough introduction to HR basics, provides a solid foundation in human resource management that improves HR job performance across multiple job titles and functions, including:• New and junior HR practitioners• Small business owners or

office managers• Business managers• New or experienced managers• Representatives supporting

HR systems• International HR personnel • Job seekers

HOW YOU WILL BENEFITIn this program, you’ll have the opportunity to use both Web-based tools and print materials to help you review and master HR concepts. You’ll gain confidence and learn techniques of immediate relevance to your job.

SHRM GLOBAL LEARNING SYSTEM® CERTIFICATE PROGRAMHR professionals with international responsibilities must be prepared to operate with regulations from the U.S. and other countries, and possess the capability to develop global and cross-border HR policies. This program, offered in partnership with the Society for Human Resource Management (SHRM®), is designed to capitalize on your experience and skills to provide you with the best preparation for the Global Professional in Human Resources (GPHR®) exam.

WHO SHOULD ATTEND• HR professionals preparing for the

GPHR® certification exam• PHR® or SPHR® certified professionals

who work internationally

HOW YOU WILL BENEFITThe SHRM Global Learning System® covers the following content areas that may appear on the certification exam:• Strategic HR Management• Global Talent Acquisition and Mobility• Global Compensation and Benefits• Organizational Effectiveness and Talent

Development• Workforce Relations and Risk

Management

This program is not a substitute for the GPHR® certification exam. If you wish to take the GPHR® exam, you must complete a separate application form available through the Human Resource Certification Institute (HRCI®) at www.hrci.org.

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AMERICAN PAYROLL ASSOCIATION’S (APA) PAYTRAIN COLLEGE AND UNIVERSITY® PROGRAMImprove your payroll knowledge and prepare for certification. In cooperation with the American Payroll Association (APA), DePaul offers the PayTrain College and University® program both online and in-class. Comprised of two professional development courses, PayTrain® Fundamentals and PayTrain® Mastery, this program is designed for all levels of payroll administration—from seasoned professionals interested in advancing their careers to new hires seeking an understanding of the industry.

WHO SHOULD ATTENDThis program is appropriate for experienced and entry-level payroll professionals. HOW YOU WILL BENEFITAs a participant, you’ll gain:• The professional development to

advance your payroll career• An understanding of payroll essentials

through hands-on exercises• Solid grounding in compliance

issues related to tax and regulatory information

• Preparation for the FPC and CPP exams• Recertification credit hours (RCHs)

or continuing education units (CEUs) to maintain FPC or CPP credentials

* If you wish to take the FPC or CPP exam, contact the APA at www.americanpayroll.org.

PAYTRAIN® FUNDAMENTALSThis course teaches the fundamental payroll calculations and applications common to the industry. It conveys the basic knowledge and skills required to maintain payroll compliance and prevent costly penalties. Calculations covered in this course are critical to successfully passing the FPC and CPP exams and are not covered in PayTrain® Mastery.

Topics in this course include:• Fundamentals of Payroll Operations• Paycheck Calculations• Fringe Benefits• Tax Reporting• Payroll Accounting• Administration

PAYTRAIN® MASTERYA continuation of PayTrain® Fundamentals, this is a comprehensive course providing managers and supervisors a solid understanding of advanced topics in the field. This course is ideal for experienced payroll professionals seeking compliance training, professional development or CPP certification preparation. For success on the CPP exam, this course should be taken after completing PayTrain® Fundamentals.

Topics in this course include:• Payroll Concepts• Payroll Reporting and Employment

Taxes• Record Keeping and Payroll Practices• Payroll Accounting• Management and Administration

THE ORGANIZATIONAL DEVELOPMENT (OD) CERTIFICATE PROGRAMIn today’s business environment, the discipline and practice of organizational development are critically important. Organizations, needing systems and processes that have an impact on people and performance, are turning to OD experts. This certificate program can help you become an OD practitioner who drives meaningful results in your organization.

WHO SHOULD ATTENDThis program is for managers; OD, training and HR professionals; and anyone else who wants to learn the OD methodologies and techniques that drive organizational performance.

HOW YOU WILL BENEFITYou will learn leading OD theories, practices and applications to enhance your skills. Benefits include:• Practical OD tools and resources• Research on OD best practices• An expanded network of OD

professionals• Enhanced credibility as an OD

professional• The crystallization of your own OD

platform

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This program is offered at the Chicago Loop Campus in conjunction with Linkage, Inc.

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PROGRAM CONTENTThe curriculum is based on Linkage’s Organizational Design Wheel™—a model that defines and categorizes the characteristics common to high-performance workplaces.

You must complete four courses including at least one core course with the remaining three courses chosen from the electives. You are encouraged to complete the program in one year.

CORE COURSESSTRATEGIC HR BUSINESS PARTNER CERTIFICATION PROGRAMLearn to examine your business through a different lens and evaluate your abilities as an HR consultant. (Dimension: Processes & Tools)

ORGANIZATIONAL ANALYSIS AND DESIGNLearn the dynamics, processes and challenges inherent in analyzing, designing or redesigning an organization for optimal performance. (Dimension: Organization)

ELECTIVE COURSESCHANGE LEADERSHIP: HOW LEADERS DRIVE ORGANIZATIONAL CHANGEWhat does it take to lead? Whether the task is driving down change from the top or pushing up change from below, you need skills in change leadership concepts, practices and processes. (Dimension: Direction-Setting)

DESIGN AND IMPLEMENT LEADERSHIP DEVELOPMENT SYSTEMSLearn how to design and implement competency-based leadership development programs and systems and understand how to structure and manage accelerated development programs for high-potential staff members. (Dimension: Direction-Setting)

ENHANCING YOUR EMOTIONAL INTELLIGENCEUnderstanding Emotional Intelligence (EI) is essential for those who wish to lead effectively and work well with others. This course offers a highly interactive, tool-based experience where participants learn to evaluate and respond to their own EI and that of others. (Dimension: People)

STRATEGIC THINKINGAcquire the perspective, framework and tools necessary to engage others in strategic decision-making and to lead the strategic conversations required for the long-term health of your team or enterprise. (Dimension: Processes & Tools)

SYSTEMS THINKINGThe best leaders can make connections among seemingly disparate events and processes. You’ll learn how to resolve complex business problems in a practical, systematic way; simulations will help you master techniques and principles. (Dimension: Processes & Tools)

GROUP FACILITATION CERTIFICATE PROGRAMFacilitation—a critical tool for accelerating productivity and strategic alignment—plays a crucial role in businesses, governments and communities. Today, organizations are seeking skilled facilitators who can help groups build consensus, maximize participation and move toward action. In this certificate program you will cover the concepts and techniques of effective group facilitation.

PROGRAM CONTENTThe program curriculum covers competencies defined by the International Association of Facilitators (IAF), the leading professional association in the field, including:• Creating collaborative client

relationships• Planning appropriate group processes• Creating and sustaining a participatory

environment• Guiding groups to appropriate and

useful outcomes• Increasing tools to build effective teams• Learning theories and practices that

support facilitation• Building and maintaining professional

knowledge

To receive the Group Facilitation certificate, you must complete two core courses and two elective courses.

WHO SHOULD ATTENDThis course is appropriate for many different professionals, including:• Managers• Leaders• Facilitators• Consultants• Project managers• Team leaders• HR professionals• Course leaders or instructors

HOW YOU WILL BENEFITYou will gain the skills and tools for establishing core facilitation competencies and providing skillful facilitation of meetings and workshops.

PROGRAM COURSESINTRODUCTION TO THE ART AND SCIENCE OF GROUP FACILITATION (Core)Discover how to assess group dynamics, apply basic facilitation tools and create consensus that leads toward effective results.

BUILDING ON FACILITATION BASICS (Core)Acquire the skills to engage groups in discussions and planning while utilizing more advanced tools for applying facilitation skills and techniques.

FACILITATION GAMES (Elective)Learn how to design your own group exercises and conduct participant engagement tools (PETs) to create meaningful games and tools to motivate, engage and facilitate a successful workshop. This class is ideal for experienced facilitators.

FACILITATION SYMPOSIUM (Elective)Join other professionals in a one-day symposium offering fresh insights, methodologies and a sense of professional identity. This is a great networking experience for anyone working in a facilitation role.

HOLISTIC FACILITATION PROCESS DESIGN (Elective)Learn to design effective facilitation processes by planning the emotional group cycle along with the workshop process to build a product using the FoCuSeD™ approach.

SPECIAL TOPIC IN FACILITATION (Elective)This two-day course covers a specific hot topic in facilitation and provides you with more tools to add to your facilitation tool kit.

FACILITATING ONLINE (Elective)This online course will teach you online facilitation practices designed to engage active participation and transform your learning experience.

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ORGANIZATION DEVELOPMENT AND CHANGE ONLINE CERTIFICATE PROGRAMOrganization development (OD) practitioners understand the critical role of human resource development to create and facilitate positive change and achieve extraordinary results. This online program is ideal for professionals in a broad range of industries and at various levels of management. You will learn to develop your OD framework, perfect your ability as a change agent and leader, and develop consulting and coaching skills.

WHO SHOULD ATTENDThis certificate is designed for professionals and current internal and external practitioners who desire to build on their knowledge of OD and for individuals wishing to discover the OD field.

To receive the Organization Development and Change certificate, you must complete one core course and three elective courses or two core courses and two elective courses.

HOW YOU WILL BENEFIT• Gain knowledge of how to implement

change within your organization• Obtain the skills required to thrive in

the field of OD• Earn a certificate in Organization

Development and Change

PROGRAM COURSESFUNDAMENTALS OF ORGANIZATIONAL DEVELOPMENT (Core)Designed for new OD practitioners, this course will introduce you to OD, its history and the theoretical models of change of OD, and provide you with the theoretical competency base you’ll need to lead and facilitate positive and planned organizational change efforts.

ORGANIZATION THEORY AND DIAGNOSIS (Core)Learn the concepts and theories related to organization theory and how the different facets of this field relate. You will demonstrate your understanding of course material by exploring and applying your own interpretive framework.

LEADING AND MANAGING ORGANIZATIONAL CHANGE (Elective)In this course you will focus on the process of organizational change, how to be an effective leader, and the various theories and concepts of how to implement change in your organization.

SPECIAL TOPICS IN HUMAN RESOURCE DEVELOPMENT (Elective)In this course you will learn the strategies for evaluating, designing and implementing training and OD efforts that positively impact performance at the individual, group and organizational level of analysis through the application of Human Resource Development (HRD) theories and models.

CONSULTATION AND COACHING THEORY AND PRACTICE (Elective)Gain a working knowledge of how you can use the increasingly popular method of coaching and consultation in your organization to be effective in helping leaders navigate through organizational change.

ACTION RESEARCH IN ORGANIZATIONAL DEVELOPMENT (Elective)In this hands-on course you will collaborate to develop a solution to address a real-world challenge or issue related to OD, put the plan into effect, evaluate the solution, and engage in critical reflection to change and improve various aspects of your practice.


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HUMAN RESOURCES AND TRAINING COURSES

EMPLOYMENT LAWCommon HR errors can result in costly litigation. This course offers an overview of employment laws and legislation. Learn about federal laws related to discrimination, disabilities, sexual harassment, hiring practices, compensation, pension, termination and discipline, physical safety, privacy and reputation.

WHO SHOULD ATTENDThis course is designed for HR professionals and managers who need to be familiar with employment law.

PROJECT MANAGEMENT FOR HR PROFESSIONALSWith the explosion of HR-related projects, as well as the need to complete projects on time and within budget, project management is a critical skill. You’ll learn the rules of successful project management—rules you can apply to lead a project or excel on a team.

WHO SHOULD ATTENDThis course is appropriate for PHR®s and SPHR®s, HR professionals, team leaders and anyone who will be working on an HR project.

INTERVIEWING SKILLSFinding job candidates with the right job skills, behavioral skills and personal values is a challenge. Hiring efforts take time and planning. This workshop teaches legal considerations and interviewing techniques to aid professionals in making optimal hiring decisions.

WHO SHOULD ATTENDThis workshop is designed for any business professional who is involved in hiring and interviewing, including managers, supervisors, team leaders and HR professionals.

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CONTINUING AND PROFESSIONAL EDUCATIONREGISTRATION FORM

Name Date of Birth

Home Address City State Zip

Home Phone Home Email

Employer Title

Business Address City State Zip

Business Phone Business Email Fax

Preferred mailing address: Home Business

Preferred email address: Home Business

How did you hear about us: Email Print Ad Direct Mail Internet Search Word of Mouth Employer CPE Event Professional Organization/Association Other

Highest level of education: High School/GED Bachelor’s Degree Professional Degree Associate Degree Master’s Degree Doctoral Degree Other

School previously attended:

SHRM Membership #:

Program Title Dates Days Campus Cost

TOTAL:

PAYMENT OPTIONS (Payment must be received at the time of registration.) Check (payable to DePaul University CPE) Visa MasterCard Discover American Express

Account Number Expiration Date

Name as it appears on the card

Signature

Payment may be made by check, VISA, Master Card, Discover, American Express or money order. Cash will not be accepted. Payment must be received at the time of registration. Checks should be made payable to DePaul University CPE and reference the student’s name. University policy requires a $25.00 Non-Sufficient Funds (NSF) fee to be charged for all returned checks.

All registrations are due seven calendar days before the course start date. Any registration submitted after that deadline will be charged a mandatory $75.00 late registration fee. You will receive confirmation of your registration by email. If you need confirmation or a receipt mailed to you, contact our office at (312) 362-6300 or [email protected]. Written notification of cancellation is required seven calendar days before the course start date to receive a full refund (minus a $75.00 cancellation fee).

DePaul’s complete registration and student policies can be found on our website at cpe.depaul.edu. We reserve the right to substitute instructors, change the day and location that programs meet, and cancel programs due to insufficient enrollment or unforeseen events.

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WAYS TO REGISTER

Online:cpe.depaul.edu/hr

Mail in:DePaul University, CPE1 East Jackson BoulevardChicago, Illinois 60604-2201

Walk in:14 East Jackson Blvd., Suite 1010

Fax registration form to:(312) 362-8764

Call:(312) 362-6300

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DePaul University

HUMAN RESOURCES AND TRAINING

DePaul University Continuing and Professional Education (CPE) is a leading provider of professional development and learning for working adults seeking to enhance their skills, advance in their careers and enrich their understanding of a rapidly changing world. CPE also offers education solutions customized to meet the needs of business, government and nonprofit organizations.

Visit Our WebsiteFor online registration, course information and current dates, visit our website at cpe.depaul.edu/hr.

Program ContactJanie Rollinson, PHR®, Program Manager(312) [email protected]

Corporate Training For organizations wishing to increase the knowledge and skills of their employees, DePaul’s Continuing and Professional Education offers customized learning solutions.

School for New LearningThe School for New Learning (SNL), DePaul’s college solely for adult students, offers undergraduate and graduate degree programs that are customized to your interests and intended career path. Completion of a certificate program may be applied toward a degree in SNL. Contact [email protected] for more information.