Celerra File Server Manager and Celerra Monitor

T E C H N I C A L N O T ECelerra

File Server1

This technical note describes supplemental information about the Celerra Monitor and Celerra File Server Manager. Topics include:

Introduction............................................................................................2 Celerra File Server Manager ................................................................3 Celerra Monitor Overview...................................................................7 Symmetrix Monitoring .......................................................................10 Data Mover Monitoring...................................................................... 11 Installing Celerra Monitor..................................................................12 Celerra Monitor Troubleshooting .....................................................28

NOTE: Celerra File Server Manager and Celerra Monitor are supported only on a Celerra File Server attached to a Symmetrix.

Version 4.1

Celerra File Server Manager andCelerra Monitor

P/N 300-000-315Rev A02

2/22/02

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Introduction

IntroductionThe Celerra File Server Manager provides a simpler way to enter elerra File Server Manager and Celerra Monitor

many commands and parameters into your Celerra File Server.

The Celerra Monitor lets you observe the performance of a Symmetrix that is attached to a Celerra File Server and of any Data Movers mounted in the Celerra cabinet.

This technical note provides an information about accessing the Celerra File Server, a conceptual overview of the Celerra Monitor, and specifics about installing and using Celerra Monitor.

The installation and operational information provided in this chapter is covered only here and, as appropriate, in the Celerra Monitor online help.

Celerra File Server Manager

Celerra File Server ManagerThe Celerra File Server Manager is a graphical user interface that Celerra File Server Manager and Celerra Monitor 3

enables you to perform many Celerra File Server operations. You must have an administrator or operator password to log in to the Celerra File Server Manager.

To use the Celerra File Server Manager, your system must meet the following requirements:

If minimum resolution requirements cannot be met, the browser functions at suboptimal capacity. You can increase the area of the browser window available to Celerra File Server Manager by hiding some of the browser toolbars.

The Celerra File Server Manager provides a simpler way to enter commands and parameters, especially if you are not familiar with the UNIX command style and syntax. The Celerra File Server Manager allows you to select the function you want, and then builds the appropriate Celerra File Server command for you.

Most Celerra File Server commands can be accessed through the Celerra File Server Manager, but some are available only through the command-line interface. Refer to the Celerra Command Reference Manual for details on these commands.

Workstation UNIX workstation running with minimal options displayed PC, running Windows 95, Windows 98, Windows NT, or Windows

2000

Monitor 17-inch or greater is preferred, with support for at least 256 colors Minimum recommended display resolution is 640 x 480 Preferred resolutions are 1152 x 900 (UNIX) or 1024 x 768 (PC)

Browser One of the following Internet browsers: Netscape Navigator 4.5 or higher Internet Explorer 5.0 or higherIn addition: JavaScript must be enabled (the default) Cache (disk and memory) must be turned off

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In keeping with the graphical user interface orientation of the Celerra File Server Manager, most of the documentation for this interface is contained in and accessible through the built-in on-line help.

AcceCelerMana

CelerManaelerra File Server Manager and Celerra Monitor

ssing the ra File Server ger

You can access the Celerra File Server Manager from any platform that has HTTP connectivity to the Control Station, using Netscape Navigator 4.5 or Internet Explorer 5.0 as your Internet browser. The Celerra File Server Manager includes easy to use menus, frames and buttons, as well as on-line help.

The Celerra File Server Manager allows you to select the function and parameters you want, and uses the information you enter to build and execute the appropriate Celerra File Server command.

Some commands within the command set also support an EMC network storage application other than the EMC Celerra File Server. Therefore, when viewing the command syntax, you may be presented with options that are not applicable to Celerra File Server use. For clarification, refer to the Celerra File Server Command Reference Manual or the on-line man pages. The manual documents only the Celerra File Server-specific usage of the commands; the on-line man pages include usage notes identifying which options are not used.

ra File Server ger URL

Once you have identified a platform from which to run a browser, perform the following steps to place the URL for the Celerra File Server Manager into the browser.

1. Start your browser.

2. In the Location or Address field, type:

http://control_station_ipaddress:8000/top_level.htmwhere control_station_ipaddress is specific to each site and 8000 is the default port.

3. Click OK. The Celerra File Server Manager window appears.

4. On the Navigator toolbar, select Bookmarks --> Add Bookmark to mark this URL for easy access. On the Internet Explorer toolbar, select Favorites --> Add to Favorites to mark this URL for easy access.

This URL is password-protected. You must log in as root to access the Celerra File Server Manager.


The Celerra File Server Manager Windo

The Celerra File Server Manager window consists of the:

Control Panel contains the major interface buttons. Celerra File Server Manager and Celerra Monitor 5

w List Frame lists all of the items that you can select. Argument Frame lets you enter command options. Command Frame displays the Celerra File Server commands

that you can select, grouped beneath descriptive headings.

Figure 1 shows an example of the Celerra File Server Manager window.

Figure 1 Celerra File Server Manager Window

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For More Information

For more information on the Celerra File Server Manager, consult the Celerra File Server Product Manual and the integrated online help.elerra File Server Manager and Celerra Monitor

Celerra Monitor Overview

Celerra Monitor OverviewYou can use Celerra Monitor to perform the following tasks for the Celerra File Server Manager and Celerra Monitor 7

Symmetrix and the Data Movers:

Receive online alerts of events posted to the system log View performance View configuration View statistics View logs View summaries of past configurations Control access and polling of monitored data

Celerra Monitor is a Java client/server application that consists of a Java server (poller) that runs on the Control Station and a Java applet (or, in the case of Windows, an application) that runs in your browser.

Celerra Monitor lets you closely monitor and manage specific performance data about the Data Movers in the Celerra cabinet and the attached Symmetrix that provides the data storage capability of the Celerra.

You select the object (Symmetrix or individual Data Mover) you want to monitor from the Object Selection frame in the top-level window of the Celerra Monitor. Figure 2 on page 8 shows an example of the Object Selection window.

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Celerra Monitor Overviewelerra File Server Manager and Celerra Monitor

Figure 2 Celerra Monitor Object Selection Window

The Windows Opened panel holds the list of windows that this application manages. In the case of many windows, the users can quickly locate a specific window in this list. For example, suppose you have four Symmetrix history graphs. Iconized, they all look alike, but using this list, you can select the one you want by name.

Celerra Monitor Overview

Control Window Icons on the left side of the Object Selection window define all the objects in your Celerra. When you select one of these objects, the Commands menu changes accordingly. Celerra File Server Manager and Celerra Monitor 9

If you select a Symmetrix, the top-level window displays Symmetrix monitoring commands.

If you select a Data Mover, the top-level window displays Data Mover monitoring commands.

Two text fields (tickers) at the bottom of the control window continuously display new messages from the system log in a ticker tape fashion.

The Priority field displays high-priority messages (priority 0 through 3).

The second field displays low-priority messages (priority 4 through 7). These messages are sent to all Celerra Monitor users on the system.

For easier reading, you can click and hold the left mouse button to stop the movement of the message. When you release the button, the message ticker resumes. If the message has been displayed for more than 30 minutes, the ticker stops. You can resume displaying messages by clicking the message window.

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Symmetrix Monitoring

Symmetrix MonitoringCelerra Monitor lets you view the following data for the Symmetrix:elerra File Server Manager and Celerra Monitor

Window Function

Symmetrix General Status Displays high level information about the selected Symmetrix including the model number, software loaded, the date it was loaded, and adapters and disks status.

Polling and Object Control (for Symmetrix)

Lets you set the parameters for polling the selected Symmetrix and for statistical database management.

File Systems and Devices Lists all the file systems residing on the selected Symmetrix and the Data Mover(s) on which each file system is mounted.

From this window you can access other windows to display the status and configuration of the devices on which these file systems reside and view all Symmetrix devices ordered by device number.

Adapters Monitoring and Statistics

Lists all the adapters (Director and Storage) on the selected Symmetrix.

From this window you can view the backplane and configuration of adapters and access adapter, port statistics (for Storage Adapters only) and live and historical performance charts.

Event Logs Lets you set selection criteria and select appropriate events from the Symmetrix event log.

Help At the top level, displays the table of contents for the online help for the system. This icon is also displayed on each window. When you select it, the system displays the online help for that window.

Data Mover Monitoring

Data Mover MonitoringCelerra Monitor enables you to view the following data for the Data Celerra File Server Manager and Celerra Monitor 11

Movers:

Window Functions

Data Mover General Status

Displays high level information about the selected Data Mover including the type of Data Mover, Version of the software loaded on the Data Mover, the Data Mover name, the Symmetrix slot the Data Mover is in and the Access Control List code.

Polling and Object Control (for Data Movers)

Lets you set the parameters for polling the selected Data Mover and for management of the database.

Data Movers Performance and Statistics

Lets you select the types of statistics you need to view regarding the selected Data Mover.

From this window you can access other windows to display both historical and live statistics for the following type of Data Mover statistics: NFS, network, and system

File Systems Configuration

Lists all the file systems mounted on the selected Data Mover - both assigned and unassigned.

For each of these file systems, you can view data including: ID, type, whether the file system is in use and writable, the volume with which it is associated, and any backup information.

Allows you to view detailed file system information and spin out file system configuration windows for each Symmetrix on which this file system resides.

Help At the top level, displays the table of contents for the online help for the system. This icon is also displayed on each window. When you select it, the system displays the online help for that window with your chosen browser.

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Installing Celerra Monitor

Installing Celerra MonitorThis section provides instructions for installing Celerra Monitor. To

Prere

CSysteelerra File Server Manager and Celerra Monitor

operate properly, Celerra Monitor requires:

A direct (rather than a proxy) connection to the Internet

Either of the following browsers:

Netscape Navigator 4.5 or later Internet Explorer with Java (jview), version 5.0 or later

A Symmetrix 4 or later system configuration

Complete the steps described in this section to install and operate Celerra Monitor.

quisites Before installing Celerra Monitor, ensure that your Celerra File Server and operating environment meet the following minimum requirements:

elerra File Serverm Configuration

Ensure that the Celerra File Server has the following configuration:

Item Requirement

Celerra File Server Ensure that the Celerra meets the minimum system configuration described in Celerra File Server System Configuration on page 1-12

Management workstation Ensure that your management workstation has the minimum configuration described in Supported Management Platforms on page 1-13.

Web browser(Netscape Navigator 4.5 or later, or Internet Explorer 5.0 or later)

Configure your Web browser as described in Customizing Your Browsers Configuration on page 1-13.

Item Description

Symmetrix Gatekeeper 7-cylinder AS/400

Minimum Symmetrix revision Symmetrix 4/4.8 with 5265 microcode

Order of Celerra application package installation

emcsys, emcnas, and optionally, emcnassby (for second Control Station)


SupportedManagement

Platforms

Ensure that the workstation, on which the Celerra Monitor is installed, has the following minimum configuration:

C Celerra File Server Manager and Celerra Monitor 13

Celerra Monitor does not require any installation on Solaris because it runs as an applet within the browser. On Windows, you must install the Celerra Monitor and run it as a separate program.

ustomizing YourBrowsers

Configuration

To effectively use the Celerra Monitor, configure your Web browser (Netscape Navigator 4.5 or greater or Internet Explorer 5.0 or greater) as described in Table 1 on page 1-14.

Important: Configure your Web browser before installing Celerra Monitor.

The How Do I Set Up My Browser? link from the Celerra File Server Managers main window contains further suggestions for optimizing your browsers performance with the Celerra File Server Manager and Celerra Monitor.

Operating System Minimum Requirements

Solaris (SunOS 5.5.1) 300 MHz processor, 64 MB RAM, 256 MB swap space, 16K color graphics, Netscape Navigator 4.5 or greater

Windows NT 4.0Windows 95Windows 98Windows 2000

200 MHZ processor, 64 MB RAM, 128 MB virtual memory, 16K color graphics, 5 MB disk space for Celerra Monitor, 6 MB disk space for JVM 5.0, Netscape Navigator 4.5 or greater or Internet Explorer 5.0 or greater.

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Table 1 Configuring Your Browser

Requir

Configudirect (n

Enable For Inteverify thon yourelerra File Server Manager and Celerra Monitor

ement For Netscape Navigator For Internet Explorer

re the browser for a ot proxy) connection1

1. In Navigator, select Preferences... from the Edit menu.

2. In the Preferences window, click the plus symbol (+) to the left of Advanced to expand the category.

3. Under Advanced, click Proxies.4. Click the radio button to select Direct

Connection to the Internet.5. Click OK.

1. Select Internet Options... from the Tools menu.

2. In the Internet Options window, click the Connections tab.

3. Click the LAN Settings button.4. In the Local Area Network (LAN) Settings

window, insure that the Use a proxy server setting is disabled.

5. Click OK.

Java and JavaScript2

rnet Explorer 5.0, at JVM 5.0 is installed workstation

1. Select Preferences from the browsers Edit menu.

2. In the Preferences window, click Advanced.3. In the Advanced category, ensure Enable

Java is checked.4. Ensure Enable JavaScript is checked.5. Click OK.


2. In the Internet Options window, click the Advanced tab.

3. In the JavaVM section, enable the following three items:

Java console enabled (requires restart)Java JIT compiler enabledJava logging enabled

4. Click OK.5. Restart your system, logon and start

Internet Explorer.6. Select Java Console from the View menu.

A banner appears across the top of the window containing the version number of the virtual machine. For example, Microsoft (R) VM for Java, 5.0 Release 5.79.0.2435If you do not have a JVM or if an earlier version is installed on your system, download JVM 5.0 from Microsofts Web site at www.microsoft.com.


Specifypolicy

Specify

1Configresults 2Microsupgradiinstallatwww.m

Table 1 Configuring Your Browser (continued)

Requirement For Netscape Navigator For Internet Explorer Celerra File Server Manager and Celerra Monitor 15

the browsers refresh 1. In Navigator, select Preferences... from the Edit menu.

2. In the Preferences window, click the plus symbol (+) to the left of Advanced to expand the category.

3. Under Advanced, click Cache.4. Select the Every time option In the

Document in cache is compared to document on network field.

5. Click OK.


2. On the General tab, click the Settings button in the Temporary Internet files field.

3. Select the Every visit to the page option In the Check for newer versions of stored pages field.

4. Click OK.

security features -NA- 1. Select Internet Options... from the Tools menu.

2. In the Internet Options window, click the Advanced tab.

3. In the Security section, enable Empty Temporary Internet Files folder when browser is closed.

4. Click OK.

uring or using a proxy results in the browsers being unable to resolve the hostname and IP address correctly, which, in turn, in failure to set up Celerra Monitor, even though other elements may be working correctly.ofts JVM, called jview version 5.0, is not automatically included with version 5.0 or greater of Internet Explorer. If you are ng to Internet Explorer 5.0, make sure you do a "typical" (or higher) installation of Internet Explorer. The "minimum" ion does not install the appropriate software. You can download Microsoft java software from Microsofts Web site at icrosoft.com.

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Installation Procedure in a WindoEnviro

Installing Celerra Monitor in a Windows environment involves:

Launching the Celerra File Server Manager using the desired Web

LauncFileelerra File Server Manager and Celerra Monitor

ws nment browser, and

Launching the Celerra Monitor installation program, which prompts you to install the required version of the Java Runtime Environment (JRE) 1.3.1_02-I, if needed, and the Celerra Monitor application. If you are using a locale other than US English, you must install the JRE 1.3.1_02-I. If a previous version of the JRE and Celerra Monitor exist, uninstall those versions and reinstall JRE 1.3.1_02-I and Celerra Monitor.

The JRE is required to run Celerra Monitor. The InstallShield Wizard allows you to install the required version of the JRE or to search your system for a compatible version.sd

hing the Celerra Server Manager

To launch the Celerra File Server Manager:

1. Start your Web browser.

2. Type the URL of the Celerra File Server Manager in the browser s Location or Address field. The URL is:

http://control_station_ipaddress:8000/top_level.htm

where control_station_ipaddress is the address of the active Control Station in the Celerra.

3. When prompted, type the Celerra File Server Manager username and password.

The default username and password are user:user for user accounts and root:root for the root account. The root account enables you to create and manage user accounts.

The Celerra File Server Manager window appears, as shown below.


LauncMo Celerra File Server Manager and Celerra Monitor 17

hing the Celerranitor Installation

Program

To start the Celerra Monitor installation program, do the following:

1. Click the Celerra Monitor icon as shown above. The Celerra Monitor Installation program loads and displays the Java security certificate(s).

The Celerra Monitor installation procedure is virtually identical for both Netscape Navigator and Internet Explorer. For the sake of simplicity, this procedure shows only the Netscape Navigator screen shots. Any deviation from the procedure for Internet Explorer is noted as required.

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Netscape Navigator displays both of the Java security certificates (shown in the table below) in the following order:elerra File Server Manager and Celerra Monitor

From Certificate type Risk level

EMC Corporation Reading, modification, or deletion of any of your files

High

EMC Corporation Starting programs stored on your computer

High


Internet Explorer displays both of the Java security certificates (shown in the table below) in the following order: Celerra File Server Manager and Celerra Monitor 19

2. Using the provided controls, indicate whether you accept the terms set forth in the security certificate.

Important: To continue installing Celerra Monitor, you must accept the conditions of the security certificate(s).

To accept the certificates:

In Netscape Navigator:

a. Ensure Remember This Decision is checked.

b. Press the Grant button on the certificate.

Repeat this process for each certificate.

In Internet Explorer:

a. On the EMC Corporation certificate, click Yes to accept the certificate.

From Certificate type

EMC Corporation Full Permissions

InstallShield Corporation Full Permissions

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a. On the InstallShield Corporation certificate, select the Always Trust Content from InstallShield Corporation checkbox and click Yes.elerra File Server Manager and Celerra Monitor

3. A dialog displays asking if you want to install Celerra Monitor on your system. Click OK to continue installation.

4. The InstallShield Wizard window appears, as shown below:


5. To begin installation, choose one of the following options for installing the JRE: Celerra File Server Manager and Celerra Monitor 21

6. Choose the desired option and click OK to continue with installation.

If you choose to use an existing, compatible JRE, go to step 8.

If you choose to install the recommended JRE, go to step 7.

7. After you click OK, the JRE downloads and the software licensing agreement appears.

Option Description Recommended Use

I want to install the recommended Virtual Machine

Choosing this option loads an InstallShield program and allows you to install the recommended JRE.

EMC strongly recommends choosing this option for new installations. This ensures the correct version of the JRE is installed on your system and that you will be able to run Celerra Monitor.

I want to search my system for existing virtual machines

Choosing this option instructs the InstallShield Wizard to search your system for a compatible JRE. If one is found, you can choose to use it; if none is found, you can continue and install the recommended JRE.

This option is recommended for upgrades. If you have previously installed software that required the JRE, the InstallShield Wizard will search your system for the correct version and allow you to use it.

I want to specify an existing virtual machine

If you know you have a compatible version of a JRE, this option allows you to locate the file for the Wizard by specifying the path or using the Browse button.

This version is recommended only for advanced users.

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Installing Celerra Monitorelerra File Server Manager and Celerra Monitor

a. Click Yes if you agree and want to continue with the installation. If you select No, setup exits the installation program.

The Choose Destination Location screen appears. The default installation location is C:\Program Files\JavaSoft\JRE.

b. Click Next to accept the default location or click Browse to choose an alternate location.


The InstallShield program copies the required files to the destination location on your system. The InstallShield Wizard window re-appears. Celerra File Server Manager and Celerra Monitor 23

8. On the InstallShield Wizard window, click OK to continue with installation. The application downloads and the Installation Wizard Welcome screen appears.

9. Click Next. The Destination Folder screen appears.

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10. Accept the default destination folder or choose your own location by clicking Change. When done, click Next. If the directory does not already exist, the wizard asks if you want to create the elerra File Server Manager and Celerra Monitor

directory. Click Yes. The Java Virtual Machine Search screen appears.

11. Click Next. The Ready to Install screen appears.

12. Click Install Now to install the Celerra Monitor.


13. When the Celerra Monitor installation is complete, the Installation Summary screen appears.

La Celerra File Server Manager and Celerra Monitor 25

14. Click Exit to close the installation program. You return to the InstallShield Wizard window. Close the InstallShield Wizard window using the browsers controls (choose Close from the browsers File menu or click the button).

unching CelerraMonitor

To launch the Celerra Monitor, do the following.

1. Start your Web browser.

2. Enter the URL of the Celerra File Server Manager in the browsers Location or Address field. The URL is:

http://control_station_ipaddress:8000/top_level.htm

where control_station_ipaddress is the address of the active Control Station in the Celerra.

3. When prompted, enter the Celerra File Server Manager username and password.

The default username and password are user:user for user accounts and root:root for the root account. The root account enables you to create and manage user accounts.

4. Click the Celerra Monitor icon in the Celerra File Server Manager window.

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Installing Celerra Monitorelerra File Server Manager and Celerra Monitor

5. When you click the icon, the Celerra Monitor control window launches.

Installing Celerra Monitor Celerra File Server Manager and Celerra Monitor 27

The Celerra Monitor application may take a few minutes to start on Solaris or other UNIX systems.

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Celerra Monitor Troubleshooting

Celerra Monitor TroubleshootingGenerally, if you experience a problem with Celerra Monitor while

InstalCeler

MonitDiffereStatio

OutOExcep

On-linInaccelerra File Server Manager and Celerra Monitor

using Netscape as your browser, close all windows using the File > Close menu option, then exit and restart Netscape and Celerra Monitor.

lation of ra Monitor Fails

If the installation of Celerra Monitor fails, you must first uninstall the version currently on your system before trying to re-install.

oring a nt Control

n

When there is a Control Station failover, your connections to the Control Station become disabled. To re-establish the connection, you must exit Netscape and reenter using the IP address of the active Control Station.

To start a Celerra Monitor session for another Control Station, you must restart Netscape and Celerra Monitor. If you switch to the IP address of a different Control Station, the File Server Manager is available, but clicking on the Symmetrix icon results in the following error message:

Applet can NOT be reloaded!

You must close the browser and restart it.

fBound tion

Occasionally, when you have many (up to 15 with Windows NT or Solaris, or up to 5 with Windows 95 or Windows 98) Celerra Monitor windows open, you may be unable to display additional windows. A warning dialog box appears indicating that you are about to exceed the allowed number of open window, and the Java console displays a message similar to the following:

Java.lang.ArrayIndexOutOfBoundException at...

If you encounter this problem, close some Celerra Monitor windows.

e Help essible

If you are unable to start the on-line help for Celerra Monitor, exit from Navigator, restart Navigator, and restart Celerra Monitor.


Poller Cannot Connect with Symm

If two or more Data Movers are in the reset state during a Celerra Monitor session, the Symmetrix poller is not able to reestablish a connection until one of the Data Movers recovers. The user sees the

Java Startin

CelerStartuRema Celerra File Server Manager and Celerra Monitor 29

etrixmost recently saved data, not the current configuration.

Server Not g

If the Java server does not start, your browser displays an HTTP 404 Not Found message when you launch Celerra Monitor:

404 Not FoundThe requested URL /jdocs/admin/symm_win.html was not found on this server.

If the Java server does not start, verify that the node name (as defined in /etc/nodename) and host name (as defined in /etc/hosts) of the Control Station are identical. Normally, the node name and host name are created at installation and should be identical. If they are not, edit /etc/nodename and change the node name to the same value as the host name in /etc/hosts.

ra Monitor p Window ins Blank

If the Celerra Monitor window is blank when you start it, one of the following conditions may exist:

Incorrect installation review your installation to ensure it complies with the requirements in Installing Celerra Monitor on page 1-12.

A necessary piece of software is not running. Typically, in this case, the screen appears and remains blank. To diagnose this condition, verify that Java, agent and macstat are running by entering the commands:

ps -ef | grep javaps -ef | grep agentps -ef | grep macstat

If a problem exists, a message in the Java console reports an I/O exception, with a comment that the server may be down or temporarily unavailable.

If your installation meets these guidelines and the problem persists, contact EMC Customer Service.

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Restarting Celerra Monitor

For UNIX clients only: If you close Celerra Monitor, you must close and restart Netscape Navigator before attempting to restart Celerra Monitor.

Contr

(Po

IdeEelerra File Server Manager and Celerra Monitor

For Windows clients only: The JVM may occasionally hang during the boot. If this happens, destroy the Celerra Monitor process and restart it.

ol Station FTP If the Java server is running and you are connecting to the Control Station using FTP and you use the commands dir or ls -l, the FTP client may display multiple instances of the following error message:

Resource temporarily unavailableTo avoid this, use a Telnet session to the Control Station to identify the exact path to the file of interest. Then, in the FTP session, use the full path name of the file in FTP commands.

Message Dialogpup) Cannot be

Dismissed

As long as a message dialog remains in view, you cannot enter any commands. If selecting the OK button does not dismiss this dialog box, exit Netscape and reenter.

ntifying Users tonhance Trouble-

shooting

You can help to identify Netscape users and enhance your ability to troubleshoot Celerra Monitor issues by ensuring each Celerra Monitor user has set up identity information in Navigator.

1. Select Preferences... from the Navigator Edit menu.

2. Click the plus (+) next to Mail and Newsgroups to expand the Category.

3. Click Identity.

4. In the Identity category, enter your name in the Your name: field.

5. Type your e-mail address in the Email address: field.

6. Click OK.

Once users have set up the identity information, the Control Station administrator can determine which users may have made specific changes or encountered errors. You can find the error information by logging in as root and accessing the following files:

/nas/jserver/logs/error_log./nas/jserver/logs/sys_log.

where is a number assigned by the system.


Java Server Trouble-shooting

If you encounter problems launching Celerra Monitor, the Java server may not have launched properly. To manually launch the Java server, log in as root and enter the following command:

SavinAmou

For MInform Celerra File Server Manager and Celerra Monitor 31

# nas/sbin/run_jserver &

If the server fails to start, debug messages appear on the screen, and additional debug messages are recorded in the log.

If the Java server is hung or needs to be restarted, shut it down gracefully by entering the command:

/nas/sbin/js_shutdown

If this does not work, you can get rid of all associated processes by using the script:

/nas/sbin/js_kill

Using the js_kill script may cause the loss of up to 20 minutes of recorded statistics or the loss of changes done to the parameters of the Java server during the previous 20 minutes, but in general, it does not cause serious problems.

g Large nts of Data

If you intend to save a large amount of Celerra Monitor data, move the Celerra Monitor data directory, /nas/jserver/sdb, to another file system and create a softlink to it from /nas/jserver. To create this softlink, use the following procedure:

1. Start Celerra Monitor.

2. In UNIX, create the new /sdb directory in the other file system.

3. Move (mv) the contents of /nas/jserver/sdb to the new /sdb directory.

4. Create a softlink in /nas/jserver to the new directory and shut down the Java server. It will be restarted automatically by the mcd daemon.

ore ation For more information about Refer to

Using Celerra Monitor and interpreting Celerra Monitor reports

Celerra Monitor on-line help

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Copyrig

EMC bechange

THE INREPRESPUBLICFITNES

Use, coplicense.

CelerraSymmeelerra File Server Manager and Celerra Monitor

ht 2002 EMC Corporation. All Rights Reserved.

lieves the information in this publication is accurate as of its publication date. The information is subject to without notice.

FORMATION IN THIS PUBLICATION IS PROVIDED AS IS. EMC CORPORATION MAKES NO ENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS ATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR S FOR A PARTICULAR PURPOSE.

ying, and distribution of any EMC software described in this publication requires an applicable software

File Server Manager and Celerra Monitor are supported only on a Celerra File Server attached to a trix.

IntroductionCelerra File Server ManagerAccessing the Celerra File Server ManagerCelerra File Server Manager URLThe Celerra File Server Manager WindowFor More Information

Celerra Monitor OverviewControl Window

Symmetrix MonitoringData Mover MonitoringInstalling Celerra MonitorPrerequisitesInstallation Procedure in a Windows Environment

Celerra Monitor TroubleshootingInstallation of Celerra Monitor FailsMonitoring a Different Control StationOutOfBound ExceptionOn-line Help InaccessiblePoller Cannot Connect with SymmetrixJava Server Not StartingCelerra Monitor Startup Window Remains BlankRestarting Celerra MonitorControl Station FTPJava Server Trouble- shootingSaving Large Amounts of DataFor More Information

Celerra File Server Manager and Celerra Monitor

Documents

celerra file server

celerra file server

celerra cabinet

celerra monitor overview

celerra monitormany

windows nt

preferred resolution

symmetrix monitoring