CDO Webinar: Data Governance and EIM – Take the Scary Stuff Out of Your Programs

The First Step in Information Management

www.firstsanfranciscopartners.com

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Why We’re Here

Purpose: Many EIM and DG efforts are affected by hesitancy, suspicion, and lack of

engagement. Most CDOs and data leaders spend a significant amount of their time dealing with these issues

Outcome: Learn some coping skills

© 2016 First San Francisco Partners www.firstsanfranciscopartners.com pg 2

Why: Undesired behaviors are often induced by fear, i. e. Scary stuff!

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Scary things

pg 3© 2016 First San Francisco Partners www.firstsanfranciscopartners.com Reproduction Prohibited

Failure is an option, in fact, it is inevitable

“I am afraid of consequences of mistakes”

Crazy scenario

Independent decision making

Us vs them

“We can’t do the DG program, its impact is too severe“

Another monolithic strategy

Hiding the truth vs honest approach

Losing the big picture

Failure to proactively keep management engaged

Fear of non-importance

Failure is an option, in fact, it is inevitable

FEAR− I need to focus on my area, this is

distracting − This has never worked before− ”Our data is like the weather around

here” REMEDY

− No penalties for initial tries at data management Use of predictive models Analytics

− No penalty for initial attempts at DG Policy roll out Application of standards


“I am afraid of consequences of mistakes”

FEAR − I have never done this before − We are so far behind, and can never catch

up − There are too many moving parts and I

don’t know enough

REMEDY − Neither has anyone else (for the most part) − It took 30 plus years to get here, it cannot

be fixed in two− Prioritization is a core reason for business

alignment – do what helps pg 5© 2016 First San Francisco Partners www.firstsanfranciscopartners.com Reproduction Prohibited

CSFs claimed by different parties

“Co-existing integrators”

“Do we need to talk?”

MDM

Crazy Scenarios

FEAR− We are headed in three

directions with no desire to adjust

− They hate us in IT, and will never cooperate

− This is the pet effort of the pet EVP with pet consultants

REMEDY − Add up the accruing technical

and data debt – someone will notice



We will coordinate our respective DG efforts” TEXT

MDM success is dependent on DG….so

we will do the DG”

“Data volumes remove need for DQ or DG”

FEAR− YOU choose a direction that

is easier, but is creating long term havoc

− Political expediency wins the day

REMEDY − Mention all three at a

sponsor meeting − Once again, add up the

technical and data debt



TEXT FEAR

− YOU choose a direction that iseasier, but is creating long term havoc

− Political expediency wins the day

REMEDY − Mention all three at a sponsor

meeting − Once again, add up the

technical and data debt − DON’T HIDE BEHIND THE CHAINSAWS


Us vs them

FEAR − IT has a poor reputation − Data management has a

poor reputation − The other SBU can do this,

but they are weird

REMEDY − Need to declare a truce, or

get leadership to call one − Everyone needs to do some

sort of data management, it isn’t new or weird


Ruh ro – “We can’t do the DG program, its impact is too severe” FEAR

− Data governance equals a degree of change

− Also phrased as “too busy to get to it”

REMEDY − If impact seems severe, get that

perception independently assessed− Teams should be urged to think

abut the long term− There are remedies, e.g., core data

or domains


Ruh ro – “We can’t do the DG program, its impact is too severe” FEAR

− Data governance equals a degree of change

− Also phrased as “too busy to get to it”

REMEDY − If impact seems severe, get that

perception independently assessed− Teams should be urged to think

abut the long term− There are remedies, e.g., core data

or domains − SCOOBY SNACKS



FEAR − This is just like …....................− Starting to edge towards “big bang”

This happens all the time − We must centralize

No one considers federating

REMEDY − It is not just like prior efforts - we have learned a

lot − You must make conscious efforts to create slices

of value − If is not a strategy if no one knowns enough to

execute on it



FEAR − This is just like …....................− Starting to edge towards “big bang”

This happens all the time − We must centralize

No one considers federating

REMEDY − It is not just like prior efforts - we have learned a

lot − You must make conscious efforts to create slices

of value − If is not a strategy if no one knowns enough to

execute on it − DO NOT SAY BEUTLEGEUSE THREE TIMES , you are

on your own


Hiding the truth vs. honest approach


FEAR − Data quality results are polished − Resistance is overlooked or allowed to

continue − Do change management later (beware

the tactic) − Hiding the truth

REMEDY − “Communicate until they are sick of

you” − This is not easy− This requires some effort − The pay offs are huge

Hiding the truth vs. honest approach


FEAR − Data quality results are polished − Resistance is overlooked or allowed to

continue − Do change management later (beware

the tactic) − Hiding the truth

REMEDY − “Communicate until they are sick of

you” − This is not easy− This requires some effort − The pay offs are huge − DUDE, YOUR THUMB IS ON FIRE

Losing the big picture

FEAR − Low hanging fruit????− We will do a POC of governance

REMEDY − There is a difference between tactical,

non-aligned, non strategic efforts and incremental roll out You MUST be strategic

− It makes a difference how it is presented − DG is an ENTERPISE ISSUE


Failure to proactively keep management engaged

FEAR − Ineffective sponsor

Distractions from regular reporting or progress Ineffective issue resolution

REMEDY− Keep asking for leadership to walk the talk and present evidence of

support − Engaged leadership − Evaluate sponsors after a few months − Rotate council chairs


It is not important

FEAR − More “pie in sky” − Just give me the data

Doesn’t work Too expensive

− “No faith in IT stuff” Just get the project done− Departmental governance

REMEDY− Planning and Visioning ARE REAL WORK − But need to be followed up with budgeted and prioritized efforts − Do not do the strategy THEN start to arrange funding


NOT SCARY CARTOON

Thank you!John Ladley

[email protected] O’Neal

[email protected]

Next in the CDO Vision series:Real World Data Strategy

Success Stories


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CDO Webinar: Data Governance and EIM – Take the Scary Stuff Out of Your Programs

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