數位學習內容管理系統 發展現況與推廣ir.lib.ksu.edu.tw/dspace/bitstream/987654321/5101/1/2007LCMS_1.p… · 數位學習內容管理系統 發展現況與推廣...

數位學習內容管理系統數位學習內容管理系統

發展現況與推廣發展現況與推廣

資策會數位教育研究所王智政工程師[email protected]

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目的目的

• 分享學習內容管理系統的發展近況與推廣經驗，引起教師使用學習內容管理系統(LCMS)的興趣。

• 幫助老師引入及應用學習內容管理系統(LCMS)，俾益教學品質提升。

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辦理單位辦理單位

主辦單位：崑山科技大學圖書館視訊組

協辦單位：崑山科技大學電算中心

活動日期：95年12月27日(星期三)

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關於我：王智政關於我：王智政

• 中山醫學大學復健系物理治療組• 國立雲林科技大學資訊管理研究所碩士畢• 巨匠電腦講師七年經驗• 行政院資訊人才、網際網路資料庫培訓班講師。• 財團法人資訊工業策進會，數位教育研究所工程師、講師• 95年，ADL數位學習標準SCORM國際研討會

International Plugfest II 執行祕書。• 2005 Blackboard Day專題演講：

導入數位學習系統前的評估與考量• 台北北投社區大學、文山社區大學資訊類課程講師。• 「2006全國數位學習創意教材競賽」，專案經理。• 2006數位學習內容博覽會統籌負責人。• 台中吉普賽民歌西餐廳駐唱歌手，吉他教師• Microsoft Office認證：MOS Master

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關於我：王智政關於我：王智政

• 著作：王智政，2006，數位學習最佳指引（II）_數位學習技術面，財團法人資訊工業策進會發行，台北。

王智政，2006，”數位教學設計融入SCORM教材開發－以學習「Macromedia Director MX」為例”，2006 數位學習研討會，國立屏東教育大學，Taiwan.

王智政，2006，”數位教學設計融入SCORM教材開發 - 以學習「Macromedia Director MX」為例”，國立屏東教育大學資訊科學應用期刊，第 2 卷，第 1 期，6月。

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OutlineOutline1.1. LCMSLCMS

什麼是LCMSLCMS與LMS的異同為什麼需要LCMS

2.2. LCMSLCMS發展現況發展現況國外LCMS分析國內LCMS分析LCMS未來走向

3.3. LCMSLCMS的推廣的推廣LCMS相關議題實例展示

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Evolution DiagramEvolution Diagram

Source:SRIC-BI1985 1990 1995 2000 2005

PC-BasedTraining

Market Growth

Learning-Object Exchanges

Wireless Delivery and Management

Learning-Object/LCMS platforms

Enterprise LMS

Synchronous Platforms

Training-Management Software

Content Libraries

CD-ROM* Media

Videodisc Media

Stand-Alone Software

Client-ServerNetworks

Internet/Intranets

WirelessConnectivity

Game-/Simulation-Authoring Tool

Integrated Content/LMSs

Competence-Management Tools

Streaming Media

Assessment Tool

Web-Based Training Content

CD-ROM-Based Simulation

Peer-to-peer platforms

Collaboration Tools

Hosted eLearning

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Source:brandon-hall.com. 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

早期e-Learning紀元結束價值創造階段

第二代e-Learning紀元開始

寬頻所有內容串流化，

整合，自動化，及個人化商品化階段

第三代e-Learning紀

元開始Internet2 新xBand技術豐富的合作及

模擬

e-Learning全球遍佈xBand骨幹全球品牌及全球學位

TelePresence虛擬實境

模擬人工智慧學習出現

e-Learning電子圖書館

e-Learning電子書

光碟消失

錄影帶消失

紙變成隨選列印

ERP,CRM,SCM,HR,KM,CM與LMS/LCMS整合

電子圖書館與電子書為主流

第二代網路會議所有行政作業自動化

混合式教學

生物測定測驗

個人化

衛星

模擬 現場教室，教務與

Telepresence合併智慧型教師

自動教學

Telepresencd(電傳身歷感）

自動產生的內容

LCMS

LMS與LCMS合併LMS

Evolution DiagramEvolution Diagram

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What is LCMSWhat is LCMS

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What is LCMS What is LCMS ??• An LCMS is a multi-user environment where

learning developers can create, store, reuse, manage, and deliver digital learning content from a central object repository.

…………………internetTime.com

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What is LCMS What is LCMS ??

1. 快速教材開發工具(Rapid Content Development Tools)

2. 教材內容組合介面(Content Assembly Interface)

3. 教材資料庫(Database Storage)4. 教材傳送引擎(Delivery Engine)5. 多重教材呈現格式

(Multiple Output Format)

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What is LCMS What is LCMS ??

e-learning post :LCMS = LMS + CMS[RLOs]

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What is LCMS What is LCMS ??

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What is LCMS What is LCMS ??• Easy-to-use content creation tools.

A key benefit of LCMSs is the capability for knowledge experts--with little or no programming experience--to author knowledge content quickly, without the assistance of third-party suppliers or information technology resources.

A strong LCMS offers easy-to-use, automated authoring applications embedded in the system, including a WYSIWIG editor that eliminates the need for HTML knowledge.

…By Shelley R. Robbins, Learning Circuits

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What is LCMS What is LCMS ??• Flexible course design and delivery.

Every organization possesses unique content, and training processes, target audiences, sophistication levels, and instructional designs.

An LCMS should recognize that and enable substantial flexibility within the system for aligning the LCMS to unique organizational attributes. Content creators must be able to use standard authoring tools that they're familiar with rather than being forced to use tools embedded in the LCMS.

…By Shelley R. Robbins, Learning Circuits

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What is LCMS What is LCMS ??• Support of reusable learning objects.

Every piece of knowledge within the LCMS must be stored as a reusable learning object--a chunk of distinct knowledge that can be kept as a resource for content designers within the LCMS, or delivered as a stand-alone object.

This enables organizations to gain leverage and consistency of knowledge, while reducing redundant and contradictory knowledge across the enterprise.

…By Shelley R. Robbins, Learning Circuits

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What is LCMS What is LCMS ??• Administrative applications.

The LCMS must be able to function as a stand-alone system that manages enrollment and progress of learners, as well as course content, timing, and tracking.

…By Shelley R. Robbins, Learning Circuits

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What is LCMS What is LCMS ??• Assessment tools.

In order to link learning to individual performance, the LCMS must assess the learner's prior knowledge and what he or she learns from a particular course or learning object.

Robust management and reporting features that analyze the effectiveness of courses and individual learning objects must be available. The system should be able to accommodate multiple assessments of varying levels of difficulty and security.

…By Shelley R. Robbins, Learning Circuits

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What is LCMS What is LCMS ??• Open interface with an LMS or other ERP systems.

In addition to serving as a stand-alone application, the LCMS must interface effectively with enterprise systems, including the ability to download employee, member, or customer information and upload performance and completion data.

These interfaces must support basic integration formats as XML and industry standards, including IMS, SCORM, and AICC.

…By Shelley R. Robbins, Learning Circuits

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What is LCMS What is LCMS ??• Communication and collaboration functions.

E-learning is more effective when the learner interacts with the technology, a coach/mentor, or other learners. In addition to the self-study mode, the LCMS should provide the ability for learner collaboration, coaching by subject matter experts, and the creation of learning communities.

Communication and collaboration are facilitated through asynchronous and synchronous communications, shared white boards and group spaces, and on-demand tutoring components.

…By Shelley R. Robbins, Learning Circuits

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What is LCMS What is LCMS ??• Enterprise security.

Due to the proprietary nature of content within an LCMS, the system must contain robust security and encryption mechanisms to protect content and user data.

The LCMS must maintain a secure set of user privileges, which determine permission levels that users need to control, manage, and update content.…By Shelley R. Robbins, Learning Circuits

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What is LCMS What is LCMS ??• Facilities for content migration.

Most companies maintain a body of proprietary knowledge and learning content in a wide variety of file formats.

The ability to rapidly repurpose content for online use can accelerate deployment times, therefore, the LCMS must offer easy-to-use conversion tools.…By Shelley R. Robbins, Learning Circuits

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What is LCMS What is LCMS ??• Automated implementation processes.

The most robust LCMS offerings allow for deployment within hours or days, with implementation rarely taking longer than 30 days. The LCMS must have several pre-packaged process options that a customer can simply turn on during deployment--based on their unique organizational requirements.

If the majority of the implementation is automated, the customer doesn't need to involve third-party consultants or pay for expensive customization, but still deploys a solution that's uniquely aligned to their business.

…By Shelley R. Robbins, Learning Circuits

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What is LCMS What is LCMS ??

Content creation•Integratioed authoring env

•Separation of content and presentation

•Multi-user authroing

•Reuse

•Metadata creation

Content Management•Version control

•Workflow

•Integration with external system

•Reporting

•security

Publishing

•Stylesheet

•Multiple output format

•Personalization

•Usage statics

LCMS

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What is LCMS What is LCMS ??

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LMS與LCMS之比較

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數位學習數位學習 技術技術 關係關係 概念圖概念圖

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• Learning at any time, any where.• 節省教育訓練成本• 有效管理學習績效• 整合即有系統（例如，ERP，HR系統），提升整體效益。

學習管理系統的好處學習管理系統的好處

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學生的界面學生的界面 管理者的界面管理者的界面 老師的界面老師的界面

學習管理平台

學習管理平台

教務管理工具教務管理工具教材庫教材庫 資料庫管理資料庫管理

學習工具管理

教學工具管理

學習管理平台系統架構學習管理平台系統架構

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What is LMSWhat is LMS

Classroom Management Learner Management

Tracking SystemCompetency and Performance Management

Enterprise Gateway

Application Service Provider

Analysis and Reporting System

Assessment and Certification Management

LMS

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LMS (Learning Management System)學習管理系統提供有系統的管理方式來分析學習者的學習歷程，以及提供一個課程呈現的平台。

LMSLMS人員管理

訓練紀錄

績效評量

ERPERP

HRHR

CRMCRM

什什 麼麼 是是 LMSLMS

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What is LMSWhat is LMS• Learning Management

System

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LMS LMS 的種類的種類

• 依學習方式來分，e-Learning可分1. 同步學習2. 非同步學習3. 混合式學習

• 目前常見的學習管理平台有同步及非同步

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What is LCMS?What is LCMS?

• Learning Content Management System

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系統管理

課務管理

老師及學員管理

註冊管理

系統活動管理

經營分析

管理員功能管理員功能學生與老師功能學生與老師功能 老師專用功能老師專用功能

課程內容

內容搜尋

即時會談

討論區

問題集

家庭作業

考試

行事曆

通訊錄

問卷調查

學習紀錄

工具挑選

編寫課程目標

學生資訊及考核

教材上載

LMS LMS 主要功能主要功能

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同步同步LMSLMS

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LCMS vs. LMSLCMS vs. LMS• Duncan Lennox, chief technology officer for

WBT Systems, explained the basic difference between LMSs and LCMSs during a panel discussion at ASTD 2001, "An LMS solves running a learning organization, and an LCMS gets the right content to the right people at the right time."

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非同步非同步LMSLMS

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LCMS vs. LMSLCMS vs. LMS

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LCMS vs. LMSLCMS vs. LMS

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LCMS vs. LMSLCMS vs. LMSLMS LCMS

主要使用者 教育訓練管理人員 ”教育訓練師”, 講師, 管理者

教材內容開發人員,教學計設人員,計畫管理者

所提供的主要管理項目 學員 學習內容

管理教室及”引導式學習” 是(並非經常) 否

訓練成果績效評估報告功能 主要 次要

協同式學習 是 是

儲存學員的學習記錄 是 否

可以和ERP交換學員的資料 是 否

行事曆 是 否

能力差距分析 是 是(有些情況)

教材編輯能力 否 是

組織可再用之學習內容 否 是

測驗之編輯及管理功能 Yes (73% LMS有此工具) Yes (92% LCMS有此工具)

動態前測及適性學習 否 是

管理教材內容開發進度之Workflow工具

否 是

藉由提供導覽列與使用者介面來傳達學習內容

否 是

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LCMS vs. LMSLCMS vs. LMS• IDC's Michael Brennan concurs that LCMSs and LMSs are distinct from one

another, but they also complement each other.

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系統比較系統比較

學習內容管理系統：主要是管理學習內容

教材編輯 動態發佈

教材庫

管理工具

以學習物件以學習物件(Learning Object)(Learning Object)為基礎之系統架構為基礎之系統架構

LCMS並不是要來取代以往的LMS

LCMS是用來輔助LMS在內容管理方面的不足

LCMS及LMS因為其定位的不同，會有不同的發展方向

學習管理平台：主要是管理學習者

開課 教材製作 報名招生 課程進行/結束LMS

LCMS

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(1)無法有效率地再用教材

(2)教材開發時間過高

(3)開發費用過高

(4)單一的教材呈現方式

因為LMS在教材的製作及管理的確有其不足之處

LCMS學習內容管理系統

學習管理平台的不足學習管理平台的不足

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(1)教材編輯子系統：

提供SME、教學設計人員可以經由此子系統簡單地將產生教材內容。

(2)動態發佈子系統：

將教材轉換成各種不同的資料格式發佈至學習者端，如ebook、PALM及e-learning course等。

(3)管理工具：

用來管理教材，如search、version control等。

(4)教材庫：統一用以存放教材之處。

LCMSLCMS功能架構功能架構

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LCMSLCMS之特色之特色

以學習物件(Learning Object)為基礎之系統架構。

教材內容可以讓不同的課程來再用。

教材內容和教材樣版分離，同樣的教材在配合上不同的教材樣版能有不同的呈現方式。

瀏覽控制介面和教材內容分離。

所有教材內容統一存放在教材庫

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(1)LCMS並不是要來取代以往的LMS

(2)LMS主要是管理學習者

(3)LCMS則是管理學習內容

(4)LCMS可以說是用來輔助LMS在內容管理方面的不足

(5)LCMS及LMS因為其定位的不同，會有不同的發展方向

LMSLMS和和LCMSLCMS的關係及定位的關係及定位

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Why LCMSWhy LCMS

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Why LCMS?Why LCMS?• 管理內容

什麼樣的內容?…………教材什麼樣的教材?…………“區塊”化的教材區塊….………………….learning object產生(creation),管理(management),組合(assembly),發佈(publishing)

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Why LCMS?Why LCMS?• You might think of an LMS as a storefront

and an LCMS as back-end fulfillment.…………..Outstart’s John Alonzo

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Why LCMS?Why LCMS?• IDC's report on the LCMS market predicts that

LCMSs may bridge the gap between knowledge management and e-learning.

• "An LCMS's efficiencies, such as learning content reusability, portability, accessibility, and speed of conversion, and the targeted nature of the learning experiences it delivers, make it an ideal component of any enterprise-scale knowledge management program."

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Why LCMS?Why LCMS?• Business Impact of LCMS

Competitive advantage through proprietary knowledge

• The fundamental business advantage for organizations that invest in LCMS solutions comes from the ability to create and share internal proprietary knowledge of products, services, and processes.

…By Shelley R. Robbins, Learning Circuits

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Why LCMS?Why LCMS?• Business Impact of LCMS

Cost reduction.• LCMS solutions allow for the online delivery of highly

customized learning objects to individuals, based on their unique existing knowledge, expertise, and learning requirements.

In traditional training models, the ability to deliver individual learning solutions is impossible due to cost issues. With an LCMS solution, every learner in the extended enterprise gets information that they need to increase performance, while the organization eliminates the travel and collateral costs of large-scale training initiatives.

…By Shelley R. Robbins, Learning Circuits

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Why LCMS?Why LCMS?• Business Impact of LCMS

Accelerated product launches. • When a complex product is introduced, sales people,

channel partners, service representatives, customers and others need to be educated in order for a smooth market entry to be achieved.

Inefficient and expensive training initiatives can have a negative impact on product rollouts. LCMS applications allow for the rapid creation, delivery and evolution of proprietary content in support of product launches.

…By Shelley R. Robbins, Learning Circuits

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Why LCMS?Why LCMS?• Business Impact of LCMS

Consistent and timely content.• LCMS applications allow large organizations to maintain a

single delivery mechanism for all enterprise knowledge, which can be used to dynamically transfer knowledge in real-time across the globe.

Information is current and consistent, and may be continuously analyzed for its effectiveness in reaching and educating an enterprise-wide audience. The costs of inaccurate or redundant knowledge are eliminated as every individual receives the proprietary content they need to perform at optimal levels.

…By Shelley R. Robbins, Learning Circuits

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THANKS FOR YOUR ATTENTIONTHANKS FOR YOUR ATTENTION

王智政

[email protected]