2.1 Planning Business Analysis Approach 1 Elements • Timing of BA work • Formality and level of detail of BA deliverables • Requirement prioritization • Change management • BA planning Process • Communication with stakeholder • Requirement analysis & management tools • Project Complexity BA Customer Domain SME Project Manager Tester Regulator End User Implement SME Operational Support Supplier Sponsor Stakeholder Techniques • Decision Analysis (9.8) • Process Modeling (9.21) • Structure Walkthrough (9.30) Planning Business Analysis Appro
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2.1 Planning Business Analysis Approach
1
Elements• Timing of BA work• Formality and level of detail of
BA deliverables• Requirement prioritization• Change management• BA planning Process• Communication with stakeholder• Requirement analysis &
management tools• Project Complexity
BACustomer Domain SME Project Manager Tester Regulator
End User Implement SME Operational Support Supplier Sponsor
Stakeholder
Techniques• Decision Analysis (9.8)• Process Modeling (9.21)• Structure Walkthrough
(9.30)
Plan
ning
Bus
ines
s An
alys
is A
ppro
ach
2.2 Conduct Stakeholder Analysis
2
Elements• Identify Stakeholders• Complexity of stakeholder group• Attitude and influence• Authority levels for BA work
BACustomer Domain SME Project Manager Tester Regulator
End User Implement SME Operational Support Supplier Sponsor
Stakeholder
Techniques• Acceptance and evaluation
criteria definition (9.1)• Risk Analysis (9.24)• Brainstorming (9.3)• Interview (9.14)• Requirement workshops (9.23)• Organization Modeling (9.19)• Process Modeling (9.21)• Scenarios and use case (9.26)• Scope modeling (9.27)• User Story (9.31)• RACI Matrix• Stakeholder Map
Cond
uct S
take
hold
er A
naly
sis
Who has authority to accept
2.3 Plan Business Analysis Activities
3
Plan
Bus
ines
s An
alys
is A
ctivi
ties
BACustomer Domain SME Project Manager Tester Regulator
End User Implement SME Operational Support Supplier Sponsor
Stakeholder
Elements• Geographic distribution of
stakeholder• Type of project or initiative• BA deliverables• Determine BA activities
Techniques• Decision Analysis (9.8)• Problem Tracking (9.20)• Risk Analysis (9.24)
2.6 Manage Business Analysis Performance
6
Man
age
Busi
ness
Ana
lysi
s Pe
rfor
man
ce
BACustomer Domain SME Project Manager Tester Regulator
End User Implement SME Operational Support Supplier Sponsor
Stakeholder
Elements• Performance Measures• Performance Reporting• Preventive and Corrective
Action
Techniques• Lessons Learned Process (9.15)• Metrics and KPI (9.16)• Problem Tracking (9.20)• Process Modeling (9.21)• Root Cause Analysis (9.25)• Interviews (9.14)• Survey/Questionnaire (9.31)• Variance Analysis
3.1 Prepare for Elicitation
7
Elements• Clarify scope for selected
elicitation technique and material
• Schedule all resources• Notify appropriate parties of
the plan
BACustomer Domain SME Project Manager Tester Regulator
End User Implement SME Operational Support Supplier Sponsor
Elements• Business Goals and Objectives• Business Problem or Opportunity• Desired outcome
BACustomer Domain SME Project Manager Tester Regulator
End User Implement SME Operational Support Supplier Sponsor
Stakeholder
Techniques• Benchmarking (9.2)• Brainstorming (9.3)• Business Rules Analysis (9.4)• Focus Groups (9.11)• Functional Decomposition (9.12)• Root Cause Analysis (9.25) D
efine
Bus
ines
s N
eed
5.2 Access Capability Gaps
20
Elements• Current Capability Analysis• Assessment of New Capability
Requirements• Assumptions
BACustomer Domain SME Project Manager Tester Regulator
End User Implement SME Operational Support Supplier Sponsor
Stakeholder
Techniques• Document Analysis (9.9)• SWOT Analysis (9.32) Ac
cess
Cap
abili
ty G
aps
5.3 Determine Solution Approach
21
Elements• Alternative Generation• Assumptions and Constraints• Ranking and Selection of Approaches
BACustomer Domain SME Project Manager Tester Regulator
End User Implement SME Operational Support Supplier Sponsor
BACustomer Domain SME Project Manager Tester Regulator
End User Implement SME Operational Support Supplier Sponsor
Stakeholder
Techniques• Business Rules Analysis (9.4)• Data Flow Diagrams (9.6)• Data Modeling (9.7)• Functional Decomposition (9.12)• Organization Modeling (9.19)• Process Modeling (9.21)• Scenarios and Use Cases (9.26)• Scope Modeling (9.27)• User Stories (9.33)
BACustomer Domain SME Project Manager Tester Regulator
End User Implement SME Operational Support Supplier Sponsor
Stakeholder
Techniques• Acceptance and Evaluation Criteria
Definition (9.1)• Business Rules Analysis (9.4)• Data Dictionary and Glossary (9.5)• Data Flow Diagrams (9.6)• Data Modeling (9.7)• Functional Decomposition (9.12)• Interface Analysis (9.13)• Metrics and KPI (9.16)• Non-functional Requirement (9.17)• Organization Modeling (9.19)• Process Modeling (9.21)• Prototyping (9.22)• Scenarios and Use Cases (9.26)• Sequence Diagrams (9.28)• State Diagrams (9.29)• User Stories (9.33)
Spec
ify a
nd M
odel
Req
uire
men
t
6.4 Define Assumption and Constraints
28
Elements• Assumptions• Business Constraints• Technical Constraints
BACustomer Domain SME Project Manager Tester Regulator
End User Implement SME Operational Support Supplier Sponsor
Stakeholder
Techniques• Problem Tracking (9.20)• Risk Analysis (9.24)
Defi
ne A
ssum
ption
s an
d Co
nstr
aint
s
6.5 Verify Requirement
29
Elements• Characteristics of
Requirements Quality• Verification Activities
BACustomer Domain SME Project Manager Tester Regulator
End User Implement SME Operational Support Supplier Sponsor
Stakeholder
Techniques• Acceptance and Evaluation
Criteria definition (9.1)• Problem Tracking (9.20)• Structured Walkthrough (9.30)• Checklists