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Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting
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Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Jan 15, 2016

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Page 1: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Causational Factors and the Investigation of Fraud

Presented by

John L. Gudavich, MA, CFEPresident

J. Lewis & Associates Consulting

Page 2: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

What is Meant by “Predication of Fraud?”

Circumstances, Taken as a Whole, that Leads a Reasonable Prudent

Professional to Believe a Fraud is Occurring, or Has

Occurred, or Will Occur

Page 3: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Activities Fundamental to Fraud Prevention?

Create and Maintain a Culture of Honesty &

Integrity

Assess the Risk of Fraud & Develop Concrete

Responses to Minimize Risk & Eliminate

Opportunity

Page 4: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

The Negative Affects of Fraud.

Page 5: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

How Does an Organization Encourage Dishonesty?

• Poor examples by management

• Quotas or meeting targets

• Rewarding individuals not groups

• Competition among employees

Page 6: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

What Expectations Should Management Communicate?

1. Appropriate Values & Ethics

2. Fraud Awareness & Training

3. Consistent Punishment of Violators

Page 7: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Factors Associated with High Levels of Fraud

1. Top management doesn’t care about or pay attention to appropriate behavior

2. Lack of recognition of job performance3. Perceived inequities in the organization4. Autocratic rather than participative

management5. Low organizational loyalty6. Unreasonable budget expectations

Page 8: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Factors Associated with High Levels of Fraud

7. Unrealistically low pay8. Poor training and promotion

opportunities9. High turnover and absenteeism10.Lack of clear organizational

responsibilities11.Poor communication practices within the

organizations

Page 9: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Elimination of Fraud Opportunity

1. Accurately Identify Sources and Measures of Risk through Threat Assessments

2. Implement Appropriate Fraud Prevention & Detection Controls

3. Create a System of Widespread Monitoring by Employees

4. Install Independent Checks, Including an Effective Audit/Investigative Function

Page 10: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Who Detects Most Frauds?

Employees Employees & &

ManagersManagers

NOTNOT Auditors Auditors Detect Detect Most Most

FraudsFrauds

Research Shows…Research Shows…Research Shows…Research Shows…

Page 11: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

What Does Sarbanes-Oxley Say about Employees Reporting Fraud?

• It recognizes the value of having a system for employees and others to report wrong doing

• Establish “Fraud, Waste and Abuse Hotlines”

• Section 307 requires a “whistle-blower” system to be in place

• Section 806 prohibits retaliation against “whistle-blowers” or others

Page 12: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

The Critical Element Needed To Begin a Fraud Investigation

Management Support and

Approval

Page 13: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Guidelines for Conducting a Fraud Investigation

Page 14: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

7 Steps for Conducting a Fraud Investigation

1. Undertake to Establish the Truth of the Matter Under Consideration

2. Don’t Jump to Conclusions - Investigator or Auditor Needs Experience & Objectivity

3. Keep Information to Yourself, Keep Speculation to Yourself

4. Keep Those Who Need to Know Informed

Page 15: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

5. Independently Corroborate Information

6. Employ Experts and Consultants if needed

7. Use Investigative Techniques that Are Legally Sound & Fair

8. Report All the Facts Fairly & Objectively- Point to the Guilty & Exonerate the Innocent

7 Steps for Conducting a Fraud Investigation

Page 16: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Evidence

14

3

2Testimonial Evidence

Personal Observation

Physical Evidence

Documentary Evidence

14

3

2

14

3

2Testimonial Evidence

Personal Observation

Physical Evidence

Documentary Evidence

1. Gathered from Individuals, Includes Interviewing, Interrogation & Honesty Tests

2. Gathered from Papers, Computers & Written & Printed Sources

3. Fingerprints, Weapons, Stolen Property Often Involves Forensic Analysis

4. Collected by the Investigator, Includes Invigilation, Surveillance and Covert Operations

Page 17: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Investigative Steps

Gather Testimonial Evidence - Obtained from Individuals through Interviews and Interrogation of:

1. Senior Management Officials

2. Middle Management

3. Employees

4. Expert Witnesses

5. Vendors

6. Customers

Page 18: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Investigative Steps

Gather Documentary Evidence - Business Records, Computer Records from a variety of sources

1. Internal Agency Records

2. Vendor Records

3. Customer Records

Page 19: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Investigative Steps

Obtaining Documentary Evidence

• Use Internal Authority granted by Management• Develop Internal/External Sources • Use Contract Provisions• Criminal Investigation – Use Subpoenas or

obtain Warrants• Civil Investigation – Use Discovery and Civil

Subpoenas

Page 20: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Investigative Steps

Physical Evidence -Fingerprints, Stolen/Damaged Property, Checks, Receipts, Bank Records, Contracts, etc.

1. Evidence can be obtained from internal agency sources or other Business Sources

2. Evidence can be obtained through Civil Procedures

3. Some evidence may need to be obtained by Law Enforcement Professionals

Page 21: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Types of Evidence

• Best Evidence – Known as primary evidence such as original documents, equipment, etc.

• Circumstantial Evidence – Known as Indirect Evidence and based on inference

• Conclusive Evidence – Evidence so strong it overshadows any other evidence to the contrary

• Critical Evidence – Evidence strong enough that its presence could tilt a decision makers mind

Page 22: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Types of Evidence

• Corroborating Evidence – Evidence that differs from, but strengthens or confirms other evidence

• Credible Evidence – Evidence that is worthy of belief; trustworthy evidence

• Demonstrative Evidence – Evidence that one can see and inspect usually offered to clarify testimony. Often termed illustrative, real or tangible evidence

Page 23: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Types of Evidence

• Forensic Evidence – Evidence arrived at by scientific means

• Expert Evidence – Evidence about a scientific, technical or professional issue presented by a qualified expert witness

• Photographic Evidence – Photographs taken by competent authority which can be attested to as being true and unchanged

Page 24: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Report Preparation

• Culmination of all work to prove the fraud and identify those responsible

• Begins with Predication• Identifies “Who, What, When, Where and How of

the Fraud• Identifies “Elements of Proof” to substantiate the

Fraudulent Activity• Attach and List all Evidence to support findings• List locations of evidence that cannot be

attached to the report

Page 25: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Seek Remedial Action

• Administrative Action

• Civil Remedies

• Criminal Prosecution

Page 26: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

What Action Do Most Businesses Take After Discovering a Fraud?

1. Pursue No Legal Action

2. Pursue Civil or Administrative Remedies

3. Pursue Criminal Remedies

Fact

More Than 80% of

Organizations Do #1

Page 27: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Organizations Contribute to Fraud

Individuals do it all over again someplace

else.

Employees get the message that you can

get away with fraud without suffering any

penalty.

Termination without Prosecution and Publicity of the Fraud Allows:

Page 28: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Summary

• Be Proactive• Never Disregard the Obvious• Take Action quickly to Stop Fraudulent

Activities• Conduct thorough Audits/Investigations• Don’t limit the scope of your activities• Take Affirmative Action• Publicize the Findings and Action Taken

Page 29: Causational Factors and the Investigation of Fraud Presented by John L. Gudavich, MA, CFE President J. Lewis & Associates Consulting.

Investigating Fraud

QUESTIONS?