Nov 22, 2014
Demonstrate the experience in an exclusive service and marketing arrangement
Share an example of the
commitment required, financially and operationally, to remain viable as an Exclusive provider
The commitment to eliminate personal dishes at our expense
A very strong contractual commitment to service performance
The opportunity for the Owner to participate in and share the proceeds from the business
Such capital expenditure would be extremely difficult to justify in most non-exclusive opportunities
PCO’s must include some anticipated maintenance capex in their models, both exclusive and non-exclusive
Internet has been a steady business with little relative capex requirement
The primary challenge to providing this service has been the voracious appetite on the part of the residents for bandwidth.
No great clamor from residents or owners to provide
Has been launched primarily on new conversion properties
Where launched see approximately a 15% penetration
SUMMATION: Exclusive service relationships can and do
work The PCO must be committed to and have the
financial and operational resources necessary to deliver a superior level of performance
The owner is able to benefit from a strong PCO partner delivering a quality service experience for their residents
Exclusive Service can deliver on profitability for the Owner’s investment.