Case Study What Happens When Mobile, Social & Loyalty Collide?
May 26, 2015
Case Study
What Happens When
Mobile, Social & Loyalty Collide?
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
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Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Off-line: Restaurant
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Off-line: Internal
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
On-line: Loyalty
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
On-line: Social
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
On-line: Mobile
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
<<<<play WAFFLE HOUSE video>>>>
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Key Takeaways • Leveraging partnership between vendor & customer
• Integrating mobile, social & loyalty to gamify the
Waffle House experience
• Test a loyalty specific mobile application where both
parties mutually benefit
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
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Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Questions
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
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Dorothéa Bozicolona-Volpe
Email: [email protected]
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Phone : (347) 766-6727
• Shelby White
• Email: [email protected]
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• Phone: (770) 729-5700