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CASE STUDY

Leading International Telecommunications Company

[Removed] Enables the Transition to Automated Processes During Period of

Rapid Consolidation and Growth

Company Profile

• One of the world's largest and most successful

telecommunication service companies

• Services include local/long distance telephone and data

service, cellular, paging, cable, Internet and more

■ Market value of $80 billion; more than $17 billion in

annual revenues

• Holdings in 16 countries outside the U.S. and the largest

non-European investor in European telecommunications

The Challenge

Consolidation of Payroll Offices

Five payroll offices were closed due to consolidation,

decreasing the number of payroll professionals, but

simultaneously increasing the workload. This created an

immediate need for a cost-efficient, timely, and accurate

solution for automating the payroll tax process.

More than 550 Tax Returns

Rapid Increase in Employee Count

During the consolidation of businesses, the payr

increased their production from 2 to 9 FEINs, an

processing increased from 7 states to 48. This created a

rapid increase in demand for accurate local, state, and

federal tax compliance information.

HIGHLIGHTS

• The work of 5 payroll

offices is now cost-

effectively generated

by a single office with

3 FTEs

• Achieved greater ,

efficiency in processing

of an ever-increasing

payroll tax burden

• Up-to-the-minute

compliance information

• Improved cash

management and

workflow

[Co Logo Replaced]

The Solution

After considering several options, the company selected the

[Removed] because of its ease of use, minimal

requirements for internal IT support, and ability to

· accommodate their rapid growth and change. [Removed]

(Electronic Payment & Information Courier) was also

chosen to electronically submit the company's tax payments

via electronic funds transfer, automating the payment and

tracking of their payroll taxes.

Results

Greater Flexibility & Control

Using the [Removed], the company was able to achieve its goals

of improved tax processing, fewer errors, more flexibility for

cash management, and greater control over data.

Additional Service & Training

Over and above what the software supplied for them,

[Removed] provided knowledgeable account managers who

trained their personnel, mapped out procedures for managing

taxes, and helped in balancing their payroll system. The

company also took advantage of the [Removed] Discovery User

& Training Conference, in order to further explore their options

with [Removed] products.

About [Removed]

[Removed]is the leader in employer compliance software and

services. We automate the tasks associated with payroll tax

payments and filings, wage garnishment processing, and

W-2/1099 processing. [Removed] solutions are web-enabled

and scalable to enterprises of all sizes. Our clients include more

than 400 companies ranked in the Fortune 1000, as well as

several major agencies of the federal government.

[Copyright removed]

STRENGTHS

• Improvement of

.

.

.

internal processes,

increasing control

over payroll taxes

lnsourcing provides

increased control via

automation

Ongoing training

opportunities,

including annual User (

Conference

[Removed] automates

electronic tax

payments and tracking

[Contact information removed]

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Compliance

- -- ---CASE STUDY

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U.S. Treasury Department

[Removed] Provides the U.S. Government with the World's First Web-Native Payroll Tax Solution

Agency Profile

■ The Financial Management Service (FMS), one of 12

bureaus of the Treasury Department, is the U.S.

Government's cash manager

■ Disburses in excess of $1 trillion annually in 860 million

non-defense payments, which includes government payroll

■ Manages the world's largest collections system, gathering

$1.5 trillion annually in Federal revenues

■ Must handle payroll tax collection and reporting for all

U.S. Government employees

The Challenge

Inadequate Legacy System

In the early 1990's, FMS implemented a system to automate

the payment of taxes by Federal agencies and the filing of

Form 941. Known as [Removed], this system was running on

legacy hardware, was inadequate to handle increasing

volumes, and was not Y2K-compliant.

Diverse Agencies to Be Supported

The Treasury Department needed to create a new, state-of-the­

art tax automation solution that could handle the diverse tax

needs of hundreds of federal agencies.

Complex Requirements

In order to transition agencies and users as quickly as possible,

the system must utilize state-of-the-art technology, have

built­in tax compliance capability, and be easy to use. It must

also be extremely secure, since it would handle billions of

dollars of tax payments annually.

The Solution

[Removed], under contract to CashTax (First Data Corp.) and

Bank of America, developed [Removed] the world's first

web-native application to automate the payment

"[Removed] provides the

Treasury Department with

improved tax

classification reporting,

and it provides

government agencies a

fast, convenient, and safe

way to make their tax

payments."

- Paul Gist

Director of FMS' Financial

Services Division

Results

Reduced Resource Requirement

Two employees, as opposed to the previous four, in the 83-

person payroll department now can handle all of the airline's

payroll tax depositing and reporting. In fact, a recent research

study by Gunn Partners ranked Northwest third among 90

large employers in the lowest payroll department costs

(including payroll tax costs).

Consolidation of Diverse Payrolls

The [Removed] consolidates all the airline's taxes for each

individual payroll type processed.

Automatic Imports & Exports

The software automatically imports and exports payroll tax

data via an interface with the airline's accounts payable

system.

Timed Saved

The [Removed] solution provided Northwest with a cash

forecasting tool that gives them monthly projections, and helps

to reconcile quarterly data more easily. Instead of two to three

days, the process now only takes a few hours.

Better Cash Management

Electronic payments are made timely on the due date,

providing for the best use of cash resources.

About [Removed]

[Removed] is the leading provider of software solutions,

outsourcing and professional services to employers for

government reporting and compliance. We automate the tasks

associated with payroll tax payments and filings, wage

garnishment processing, and W-2/1099 processing. [Removed]

solutions are web­enabled and scalable to enterprises of all sizes.

Our clients include nearly 400 members of the Fortune 1000, as

well as major government agencies.

[Copyright removed]

HIGHLIGHTS

•

•

.

.

.

Reduced headcount

resources by 50%

Achieved significant

savings - ranked 3rd

of 90 large employers

in cost efficiency

Greater efficiency in

processing of a large

payroll tax burden

Up-to-the-minute

compliance

information

Improved cash

management and

workflow

[Contact information removed]

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CASE STUDY

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Full-line Vehicle Manufacturer

[Removed] Eases Compliance Burden for Leading Company

Company Profile

• One of the world's largest industrial corporations

• Employs over 600,000 people

• Partners with over 30,000 supplier companies worldwide

• Operates in over 50 countries

The Challenge

Large Payroll Volume

This vehicle manufacturer manages 33 federal employer

identification numbers, four separate payroll systems, and over

$3 billion in annual federal withholding. They were burdened

with a large payroll volume, requiring the cumbersome

collection of payroll tax data, the creation of compliant

reporting, and the completion of timely and accurate tax

returns.

Over-burdened Staff

The company's staff was hired for their efficiencies with

analytical work, including verifying data imports and making

payroll changes at month-end or quarter-end. But new

compliance burdens were placed on them as tax deposit

regulations changed. They frequently had to stop all processes

before returning to their usual work.

Difficult, Time-intensive Processing

A slow, laborious, and inconsistent system

penalties.

The Solution

After considering two other vendors, the company

chose the [Removed], due to its frequent updates and

ability to handle automatic rate changes.

"It's a great system,

outstanding! It handles

everything - and more.

[Removed] is very fast

with compliance updates.

Training is easy because

the application is so user­

friendly, with easy-to­

follow screens and

interfaces, and familiar

payroll tax terms."

- Director of

Shared Services