Case Study: RagingWire – Improving Service Delivery by Extending DCIM to Manage Data Center and IT Capacity

ca Opscenter

Case Study: RagingWire – Improving Service Delivery by Extending DCIM to Manage Data Center and IT Capacity

William Dougherty, RagingWire Data Centers

Dhesi Ananchaperumal, CA Technologies

OCX53S #CAWorld

2 © 2014 CA. ALL RIGHTS RESERVED.

Abstract

RagingWire, a leading colocation provider, will share their innovative approach to converged capacity management and explain how it is helping its customers get a holistic view into available capacity. In this session, you'll also learn how RagingWire is extending CA Data Center Infrastructure Management (DCIM) technology to help better understand both the physical capacity inside the data center as well as the logical capacity of its existing environment. With a more holistic view into its data center infrastructure, RagingWire can respond more quickly to its internal customers as well as deliver more reliable services to its customers. (See related session: Meet The Experts: Q&A for “Case Study: RagingWire - Improving Service Delivery by Extending DCIM to Manage Data Center and IT Capacity”.)

William Dougherty

RagingWire Data

Centers

Dhesi

Ananchaperumal

CA Technologies


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Use #CAWorld #DevOps #DCIM for this session


DCIM Technology Evolution

DCIM Today2014

DCIM Emergence(2007- 2013)

Spreadsheets with BMS data and use for IT provisioning process

Operational Efficiency (recession’s impact to IT budgets) focus on efficiency PUE, DCiE

Everything Automatedconsolidated in single repository, no more spreadsheets needed

Tighter Integrationbetween IT and business services


Tighter IT Management Integration

Service

Application

Server

Network

Data Center

ITMgmt

…withDCIM Power

Space

Cooling

Enterprise Data Centers, Colo Providers, Cloud Environments


The benefits of DCIM…

Availability and Operational Efficiency

Efficient End-to-End Business Service Management

Consolidate or Minimize Number of Point Solutions

Data Transparency

© 2014 RagingWire Data Centers | Confidential & Proprietary | 7

Improving Service Delivery by Extending DCIM to Manage Data Center and IT Capacity

William Dougherty

Chief Technology Officer

@bdognet



Improving Service Delivery by Extending DCIM to Manage Data Center and IT Capacity

William Dougherty

Chief Technology Officer

@bdognet


100% availability

with patented

2N+2® design



Why invest in DCIM?


Customer attempts at DCIM


Legacy DCIM at RagingWire


Monitoring at Every Level

2N+2®


Device Type System Interface / Protocol Data

Generators Via iFix SNMP status, alarms

Medium Voltage Meters IONe Via OPC XML Data Import current, voltage, power

MSB Meters IONe Via OPC XML Data Import current, voltage power

UPS Via SiteLinks in CA1 BACnet/IPcurrent, voltage, power,

battery status

UDP Circuits TrendPoint Modbus TCP/IP current, voltage power

One Pole Circuit InterGateway SNMP current, voltage power

Two Pole Circuit InterGateway SNMP current, voltage power

Three Pole Breaker InterGateway SNMP current, voltage power

CRAC Units Via SiteLinks in CA1 BACnet/IP temp, fan speed, alarm

Environmental Sensor Synapsense BACnet/IPtemp, humidity, static

pressure

When in Doubt, Collect Everything


Branch

CircuitsRDU SecurityUPS Batteries CRAHs

Temp

HumidityAlerts

CA ecoMeter data collection gateway

CA Visual Infrastructure 3D visualization

RagingWire N-Matrix® Customer Portal

CA DCIM Unifies Data Silos


Breaking

Down

the

Silos

Capacity Management

Unified Visibility

Operational Transparency

Operational Efficiency


What is data center capacity?


FLOOR SPACE POWER

HEAT RACK SPACE

What is data center capacity?


FLOOR SPACE POWER

HEAT RACK SPACE

OPERATIONS SALES

CONSTRUCTION CUSTOMERS

Each user looks at capacity differently


DCIM capacity management

in action


Graphical floor and alarm representation- Easily see what is happening and where


Environmental data overlay- Quickly detect problem areas and hot spots


Rack capacity with visual inventory management- Spreadsheet tracking becomes a thing of the past


Layered Capacity Views- One click layering – actual and available for all collected data points


Graphical “tree view” power path analysis - See power path through electrical systems


Graphical impact and power path analysis - Identify which circuits are powered by a UPS


Dashboard and Reports - Holistic view of electrical capacity


Dashboard and Reports - Historical trend reports for every data point


1.45 54.81MW 37.80MW 1028MWH

Executive Dashboards- Real time visibility of key metrics


Executive Dashboards- Drill down to campus, building or room


Dashboard and Reports - Access to detailed real time data


Dashboard and Reports - Live trending for real time views


Web and mobile client access - Light interface allows access from anywhere anytime, quick see where there are alarms


-100%

-50%

0%

50%

100%

150%

200%

250%

300%

1 2 3 4 5 6 7 8 9 10

RO

I %RagingWire DCIM ROI Models

Series1

Series2

Series3


• DCIM illuminates the dark corners of your datacenter.

Find problems you never knew you had.

• Define your goals. What do you want DCIM to do for you?

• Go slow. Capture one silo at a time.

• ROI is immediate if you prioritize your pain.

• Automation, accuracy and data consolidation drives

significant OPEX savings.

• Unified capacity planning aids effective construction

forecasts. Save or delay CAPEX.

• Transparency is a cornerstone of exceptional customer

service.

Lessons Learned


For More Information

To learn more about DevOps, please visit:

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For Informational Purposes Only

This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty.

Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners

and Customers.

Terms of this Presentation

Case Study: RagingWire – Improving Service Delivery by Extending DCIM to Manage Data Center and IT Capacity

Technology

bms data

opc xml data import

legacy dcim

service delivery

converged capacity management

logical capacity

available capacity

physical capacity